Flipkart Complaints & Reviews

I was very eager to buy lenovo a7000 from flipkart as it is only available in their website, they offered a sale from 23rd to 25th may on that product and when tried to order it was not in stock. All the three days every half n hour i use to check whether the product is in stock but it wasn't.On 26th they asked me to register as they are going to get the same offer on 10th june 2015 2pm onwards. I registered it immediately and got a notification that as soon as the sale starts and the product comes in stock you will receive an email from their end. On 10th june i was waiting to order the phone and was looking in the website from 1:55pm as the sale was about to start. At 2:01pm i was confused as it didnt give my any option to order and still was showing the message "COMING SOON" i was furious and called up customer care immediately and reached TAMESH - customer service executive who was very rude and very poor in customer handling skills, i asked him to transfer the call to his supervisor as i was not able to tolerate his rudeness and while transferring the call also he didnt acknowledged. Mr. SAURABH the floor supervisor spoke in a convincing way as he wanted to come out of the call and it was a waste of time again. He asked me to re register for the next sale and said that the sale was over within fraction of seconds, which is quite senseless. I requested Mr. saurabh to help me out in getting the phone as a goodwill gesture which he refused and said it is not possible and have to wait for one or two weeks again for the next sale. VERY VERY VERY DISAPPOINTED AND HAD A VERY POOR CUSTOMER SERVICE !!!

I had raised a request for refund for mobile Rs.15999 that mobile i purchase through credit card with EMI. from Bank EMI is deducted with interest. after raising refund request flipkart credited Rs. 15999 to bank. but bank statement i found that only EMI is reverted but interest is not. so i am asking flipkart executive what is about my interest amount Rs.159 . she told me sorry but we can not give it back.

Dear sir My name is sunil contact no [protected] don't remember my order no. I bought redmi note 4g 20 to 25 days back . And started having issue in it after 2 days . Issue is that while playing music there will be no sound for sometime and it will come automatically . I spoken to your representative and they asked me to reset my mobile and I did the same .Then again the same issue was there and I followed the same prosses . But this time they asked me to download smart check app .They called me up next day and I was not able to pick that call due some reason and next day got a massage that your request of replacing the mobile is declined . Is it a way to treat your costumer that in a day you can not call up twice as per redmi note representative and if you are not picking up the phone your request will be decline. I didn't want my phone to be replaced just sort out my issue . I found buying things from The Great Flipkart is not valued for money because you people believe in torturing your costumer as some time before your systems were to working as per your staff . You have taken things for granted . Revert me as soon as possible . Sunil [protected]

Very poor service from flip kart till date my installation has not been done After the receiving the products all ready 3 days is over, after that today morning i have called up to your call center they says you will get the status within 4 hours Now as per your rules if the installation is not done in 3 days then we can get the refund There is no care of customers, no follow ups from your end After the delivery 3 day is over, no installation has been done I m suffering lot due to flipkart, I m wasting my time with flipkart Next onwards I m not going to purchase any products from your company Your call centers are for making the full to customers Today I want refund my money along with my old 32 inc tv, or complete the installation before today evening Other wise i m going to court & police to fill the report

Flipkart / WS Retail cheated me for moto e 2nd Gen mobile replacement request before due date but no responce for long time via telecall ( for TAMIL language customers ) also no calls properly flipkart side. Same time, Till now No solutions for problem still now occurred, But closed my return request without resolved with me. Flipkart/WS retailers cheated me. Pls Contact via email for replacement of moto e 2nd Gen

I have made an order for Fizzaro Slim Fit Women's Jeans which shows a MRP of Rs : 1499 and selling price of Rs : 449 (70% off). The page from flipkart showing the rates is attached. Order was made on June 04, 2015. The delivery was made in first week of June 2015 itself and I was shocked to find the jeans labelled Simply Jeans and having a tag showing the MRP as Rs : 299. I made a replacement request through customer care call, assuming that the product might have been delivered wrongly. The replacement was made on 10th June 2015 but again the same product of MRP 299 delivered in replacement as well. So please provide the proper resolution to the problem. Is it that the product of actual MRP 299 shown with 1499 in site and sold at 499. I have all the proofs with me and this act is a clear cheating of the customer, making him/her believe that he/she got a discount (saving) of 1000 Rs, while he actually had a loss of 200 Rs. Please reply to this complaint and take the necessary action as well as remove such cheating displays from the product list or list with the correct MRP itself. The seller of the product is PELICANINTERNATIONAL. Do the needful to provide the correct product of MRP 1499 with the promised discount of 70%. Regards, Jayajith Menon

I bought a slimarmor back cover(white and black) for samsung galaxy core i8262 model which was ordered by me on[protected], 2.47 pm.I ordered it through flipkart for rs- 499(total including delivery may be) and the order id is OD[protected] and VAT/TIN No. was [protected]. The cover has been damaged recently and is not in a condition to be used anymore. You provide a guarantee and i wish that you please replace it with any colour you wish even if white is not available as it is still under warrenty. I have attached the computer generated invoice with this mail. I am hoping to get reply from you soon.The product was taken from Gizmo E bazar Arindam Banerjee

To whomsoever it may concern, I ordered a lenovo A7000 on 10th of June using the flash sale, iam a flipkart first user. A offer was mentioned with the phone which stated office 365 subscription free for one year. i have received the phone today and haven't found anything regarding the office 365. Please checkout and revert ASAP, or else this will be my last purchase form flipkart. My order no: OD[protected] I spoke to a lot of flipkart call center guys named panjak, vinay but all disappointed me. Please look into the matter and don't ever tell me the offer was not there iam not here to sit and listen to your crap. I wish i could have taken a screen shot of the offer part. REVERT ASAP !!! Regards Hussain

i ordered sennheiser cx 300-ii precision earphones from flipkart . I received on time.But when i open the pack, storage pouch were not there in that pack since the picture of storage pouch were on the pack.But then also pouch is not there.I think this earphone is duplicateCan you please help me about this topic

I ordered a product "Lustre reversible belt" on 1st june and the delivery date was on or before 11 june. I waited till the last date but i was never notified about the delay of the product. I made so many calls to customer care but none of them gave me a proper reply and didnt ask for an apology also. when i made a call on the delivery date, the executive casually said that i will have to cancel my order without any regrets. i felt that they made a fool of me. The product was in stock still they gave an irresponsible reply. They never had a courtesy to inform me about not delivering the product. They think that i am their servant to make calls everytime to ask about reason for not delivering the product. They gave me a commitment of delivering the product which they failed to keep up. But the worst part is they never notified me about it which made me so angry. I request you to take a legal action against them!

I bought mobile lenovo a 7000 vide order no OD[protected] dt 29/4/2015 paying rs 8999/- by credit card and phone delievered on 6/5/2015 .On using the phone I found that three items (0, l, and reverse keys) not working and you need to press very hard. I didnot worry much as i thought may be this normal but now I took this phone to service centre and they informed me that they need to change touchscreen /keypad being a manufacturing defect, without any cost. But I dont agree to this repair and request to replace me with a new phone . Please note as per consumer court cases /judgements you are supposed to replace me with the new phone as product supplied was having manufacturing defect as confirmed my your jodhpur service centre. Awaiting your promt favorable reply in the matter . Mohd . Anees Advocate mob no [protected] email [protected]@yahoo.com

Dear Sir, I am Sweta Gohil from Baroda. I had Ordered two piece OM Flip Cover for HTC desire 826 (Blue) order no OD[protected]. 1) As per terms of flipkart if same seller and purchase 500 than delivery should be free.But for 500 purchase delivery changes considered 100 Rs. i.e. 50 each. 2) I got wrong parcel. 3) I requested for refund and initially they replied within 8 business hrs after parcel return money will get deposited to your account but after I returned item they were telling 8 business days required for bank procedures i.e. bank(all banks) taking time. With patience I wait till 10 days since 31-May-2015 to 11-Jun-2015(Today) but still I do not get refund. I would like to register my complain against this. As I get to know many people are facing these issue. So need to take necessary action against online purchase. Need to make strict rules and action. Thanks & Regards, Sweta Gohil.

Hi, I bought LG plasma TV from flipkart. Com which came with free installation and demo. When i raised an installtion request LG has asked me to pay 1500 for the installation. Claiming that if you buy tv online there is no free installation. I hAve raised a complaint with flipkart but no Response from their side. I am seeking resolution to my problem.

I'm from PRODDATUR, I'm here to tell you that in my town many mobile selling shops are reselling MOTO Es and MOTO GS .. They selling Moto e for 6500 and moto g for 12000... I think they shouldn't be doing that ... Hope you take some charge against them..

Sir mein be oder kiya that phillips HP 8303 hair straightener machine n hair dryer l63590 do me prize pe marker se scrub tha n phillips hair straightener ki packing open this or ussme temperature adjust karne ka button nhi nhi n aap log ne mention bhi nhi kiya specification mein

actually we purchased above stated moto e from flipkart on 23-05-15. we are facing problem of loud speaker so please send details how to get warranty on it. we already given complaint on one week back but we didn't got any response on it. please assist us on our local language telugu.

Hi, I am order 2 no's of Lime Wrap-around Sunglasses but i have received only one and not matched the product as show in the ordered product. but i am paid the full amount. so please return the amount and take the product return. PRODUCT DETAILS APPROVALPROCESSINGSHIPPINGDELIVERY SUBTOTAL Lime Wrap-around Sunglasses Lime Wrap-around Sunglasses Size: M Qty: 2 Your item has been delivered. Wed, 10th Jun03:09 pm Bhopal Your item has been delivered View More ▼ on Wed, 10th Jun by Fri, 12th Jun Standard Delivery Rs. 598 [?] RETURN REVIEW PRODUCT

Till today I did not share my debit card details to any e-commerce website, I have shared only with Flipkart. Today i.e 10/06/2015 some one made transcation from my card of 4397rp. online purchase. My details got leaked only by flipkart as i have saved my details only in Flipkart....

Dear Sir, I have booked a shoes on 07th June, 2015 and I got the delivery on 10/06/15. Thanks for prompt action. However, Shoes size is not fit to me. It is 8 size I used to bear same size only. Hence, I informed to delivery boy and as per his instruction, I lodged the complain to customer care. They said just lodge the complain through login id. for change the size 8 to 9. Once I login I surprised to know the messages that You are not registered with us. Please sign up to create your account. Just I want to know if I am not registered user, how material is despatch to me and getting inform by phone/email about the dispatch status on regular basis. Again I talked to customer care and informed them about my problem they said there is some problem you may again try on 7 P.M. Just I want to know where is the customer fault to login again and again. This is my 1st dealing with Flipkart, with this experience neither I will buy in future through Flipkart nor will suggest to other customer go with Flipkart. I am unable to bear the shoes as it is not fit my foot. It is my request pls.resolve my proglem so that I can enjoy on my purchase. Regards Mitul Choudhary

Sir the price of the product Apple MJVE2HN/A Ultrabook (Core i5 5th Gen/ 4GB/ 128GB/ Mac OS X Yosemite) showing on flipkart.com is RS20000 while i am ordering it the page will be redirected to a new page the link where the price of the product is RS 63990 is http://www.flipkart.com/laptops/~next-gen-laptops/pr?sid=6bo, b5g&otracker=ch_vn_laptop_promowidget_banner_4_image. Kindly don't make people fool I've had the proof that the product is showing RS20000. From Mayank Chauhan Contact No:-[protected]