Flipkart Complaints & Reviews

I have brought a digiflip pro XT911 tab from flipkart.com on[protected] costing 15000/- Rs. Its has warranty for one year. After three months, there was an issue in booting. It was some software issue. i have given this tab to flipkart's service partner Ascent Technologiesin Trivandrum on March 6. They have given the tab on May 2nd which was not proper. So of the main features are not available. So i again went to that service center on May 9th and gave the tab to fix it. Till now i didn't get the tab from the service center. When ever i asked they are telling next week you will get it. and another reason they are telling is they are not getting the good response from flipkart. They said, that they are waiting for the board which flipkrt need to send from chennai.

Recently I went to buy a mobile phone for my mother in flipkart.com, while checking out I came to Payment step, where I selected Credit Card option and there I found a button "Save and Pay" which suggests to save my card details except the CVV number. I have strong objection to this option, they do have option o[censored]nsaving the CC info once I go to my account section, which is really absurd. If I buy once with this option. they will save my card info and then I go to My Account section to "unsave" which is really ridiculous. I think they must make the option of "saving" card details for faster checkout optional.Customer must have the option to pay without saving their card details. The similar scenario happens with amazon.com too.

i just purchased digiflip power bank a month ago. today it burst very badly and destroyed my wooden table and walls. this was a very bad experience regarding this product and this company who make so products. my parents are very annoyed and my cousin little sister got safe (7 months old). pls take a immidiate action regarding the product . hope u'l contact me regards- Dr. paramjit singh [protected] [protected]

Actually I Purchased one Tab #OD[protected] I m really unhappy with this product already I mail u In your customer support department but they said we can't do any thing so my request check that mails and inform me what can I do ? Thanks Alok

I placed an order with Flipkart. Order tracking ID: FMPC[protected]. My concern is the delivery guy, Mo.No-[protected], was completely ill mannered. He didn't even confirm about the delivery date, and called on the same day when I was unavailable. He even yelled on the call, which is totally unacceptable. Please look into this and do the necessary.

I have purchased an AC of Carrier company from flipkart on 10th May 2015. It was delivered on 13th May 2015 and from that day we used it. But from 25 th May 2015 we watched that remote was not working properly and water drops were fallen from the AC front part. At the time of our purchase, we saw that it had 30days replacement policy and they will give free service within.Thus, we registered our complain on the subject matter in flipkart on 27 th May 2015. They said that within 31 st May 2015 technician would reach to us for service. When I saw they did not come to us we called flipkart on daily basis from that day and they said technician would reach us within 24 hours on daily basis. But till today no one has come to us from flipkart. A sms has sent to us from flipkart saying "We have scheduled your technician visit for carrier, 18 KURVE (for order:OD[protected]with VS18561.Your ticket number for 91396050 and will be completed within 3 business days .Please check email for additional details. " we also communicated with the manufacturing company from 2nd June 2015. A technician from carrier company has visit yesterday with the same ticket number and noted down the problem and went back.Today I called Flipkart again they told us techinian will reach to us within 2hours but none has come. First of all I bought the AC from flipkart because the policies which has shown attracted me. But now the30 days span will about to end. If the time span will over, will flipkart return it? Why should I go for servicing a brand new AC ? Is it a hidden policy of flipkart to make delay for servicing to exceed the return back time span? I want to make it return not to make servicing. What should I do? I HAVE ATTACHED THE INVOICE WITH THE MAIL. my name & contact no- RINKY ROY ([protected]) Daughter of Naba Kumar Roy

unfortunately I used fllipkart and bought a useless brand mobile xiaomi Mi 4i. My registered mobile number is [protected] and email id is [protected]@gmail.com. At the time of delivery itself the display was complaint after one week struggle with flipkart customer care team, I sent it back. Because of my bad luck, I have received a replacement product, which was horribly damaged. No lights on the menu button. Lights are over flowing from the borders of the mobile. from cam is not working. Phone is going to silent mode automatically. From the past three days I am in touch with the flipkart customer care team and they are unable to help me to arrange a call with technical team. They are giving silly reasons for not giving me a call back. I am always available on phone. Only for flipkart technical team, I am not reachable. some one please help me return this bloody product and get rid of from flipkart for ever.

Flipkart and its seller are getting worst . The phone lags and hangs in between . lag issue is so much that i am not able to pick calls .its not a toy you seller i have brought to play games on it, i have got it for my business use too . I have launched replacement for this phone 2 twice, both time i got message refund cancelled as problem solved between seller and buyer . I mean have you gone nuts ? I think its a big scam and you people are playing with customers . I think talk to dead people who really dont care about customers its better to launch a consumer complaint . its a new phone . Twice i have launched complaint . I get SMS that technical team will call me next day or so by 4:30 timing, NO ONE CALLS .ITS A PURE SCAM . I never got any calls nor any email, if you have any please email it to me .let me see how you people fool the customers . very bad experience with flipkart . i need my refund ASAP in next 24 hrs or else i am taking this ahead legally to consumer court .

My phone is not gonna swtich on due to battrey problem. Plz provide me some solution or send your executives to take my mobile to solve the problem...right now im in firozabad uttar pradesh 283203, ph. [protected], Name- syed shajar ejaz

Called on your customer care number. Asked question regarding delivery of a Samsung Galaxy S6 Edge on a Sunday by Cash on Delivery. The executive says, he can't help me out. It can only be delivered only as per the wish of the courier. Kindly let me know how is it possible to get it delivered on a Sunday, when I am at home. Also, whether paying by debit card is possible or not ?? Rgds Soumya [protected]

Hi, I have purchased motorola G2 last year Order Date:[protected]. It is still under warranty. However i am keep on facing problems in the phone. Mobile's board got replaced twice in the service center. Now facing batter problem. It is a defect piece and i am unable to use even 1 week continuously. I need a solution for this. I need the phone to be replaced or i will file a case in the consumer court. Is this the way u provide a product. Please provide me with a soultion. Order ID OD[protected].

I have purchased a Asus ZenFone 2 from Flipkart on 8th or 9th June the 2nd time 1st request for the product was denied as the phone was not available with 4 GB RAM and after ordering the product twice i received it on 10th June'15 but its SIM 1 slot is not working. I called the Flipkart customer support they said i will receive a call from the technical team the next day at 4:30 pm but till now i have not received any call. Its a Brand new phone which i have purchased and am not getting any assistance from your side to get this mobile working. Please arrange a call from your end and get it resolved. Otherwise i wont have anyother choice but using alternate ways to get it fixed or replaced which will reflect very badly for your company. Please arrange a call back on [protected] within 24 hours. Regards, Sagar Khanna

Hi, I bought LG plasma TV from flipkart. Com which came with free installation and demo. When i raised an installtion request LG has asked me to pay 1500 for the installation. Claiming that if you buy tv online there is no free installation. I hAve raised a complaint with flipkart but no Response from their side. I am seeking resolution to my problem. Order id : OD[protected] Apoorva Garg

I have purchased VU 40K16 LED TV (Order ID#OD[protected] from Flipkart which was delivered on 30.05.15. After delivery of product I had discussed with Flipkart and postponed scheduled installation (Ticket no.5E30-373AHSC[protected] for 3-4 days i.e. 05.06.15 instead of 01.06.15 due to my residence change. On 05.06.15 when I called Flipkart, They informed me that They required 5-7 days for updating the new address and complete the installation. As per Flipkart's 5-7 days TAT, installation should be done by 12.06.15 however it is not done yet. While called Flipkart on 12.06.15 & 13.06.15 (Today), I got the same reply "Installation will be completed Don't worry". They are not providing exact date of installation. Today (13.06.15) they have escalated the issue which will get resolved by 15.06.15 6pm. Flipkart is not ready to 1) Provide exact date of installation 2) Provide installation company's contact number 2) Reverse pickup of the product and refund the money if not fulfill the deadlines 3) Allow installation from third party without voiding 30 Days Replacement Pls resolve the issue. Thanks Dharmesh Yeshi

On 5th may 2015 i had purchase a mobile handset from your site. The same was working fine. Due suddenly from 20th may mobile showing problem in touch screen and Complain to your toll free number[protected], from their we got a link to download the software Smatcheck. The same has been downloaded but my wife unable to cop to run that software and on 23rd may my request for replacement of mobile hand set had been disapproved i.e. Return ID is 19840799. Some how i manage the mobile to run but after that it give a lots of problem while writing also, so again i made call your toll free number and your technical team check the mobile thru your software and find there is some issue in touch screen and they advice your concern department to replace the same and your concern department on 02nd June 2015 confirm that your mobile will be replace before 12th June 2015. On 5th June i had received mail to confirm for replacement by friday 12th June 2015 and Shipment details also been sent to my mail i.e. Thru EKART LOGISTICS and ID is WSRP[protected] at my mention address. But again on 7th June your executive called me and said your replecement is canclled and we again generating your Return ID and same is 21001562, i am surprised on 12th june while calling your customer care officer that i had not received the replacement as promised by you and they replied that same has been cancelled due to some transmission error. On the whole i find it you all are making customer fool, at the time of service you are not able to replace the same but at the time of purchase you never failed to delivered the materials before the time. You have no ethics to support the customer and as advertise and claim to resolve the matter at the earliest is failed. So i am thinking to move with the consumer court at Kolkata for my justice. Regards Jitendra Kumar Kochar email: [protected]@gmail.com

Hi, I ordered one headset thinking of Xiaomi that eventually turns out to be a duplicate low quality product and that also i received as damaged. when i checked with the customer executive of flipkar, Shama picked up the call and did said that they cannot return it, they can just exchange it since it is damaged. i have couple of questions: 1) if it is not manufactured by xiaomi, then why the box and the leaflet of the headset had xiaomi mentioned ? 2) why is "MI" mention in the title and nowhere mentioned that "it is just compatible with MI"? Flipkart being a registered seller of Xiaomi has a edge that users buy blindly without investigting much about the genuinety of the product. i really think that this is not a fair practice being done by Flipkart. Regards Jatin Rajpal +91-[protected]

hi i m prudhvi raj gantla from vizag andhra pradesh. i recently done shopping in flipkart this is the 1st time i using online shopping after myntra got into filpkart. i ordered 2 belts in flipkart and some shirts and pants. i saw them with huge discounts in flipkart and i taught that its good to have a 5000 rupees belt for just 500 and i bought it and after i revived my order it dosent worth more that 50 rupees which is not at all good for flikart . being so trust worthy, indias number 1 ranked website. i am not at all satisfied regarding the belt. there is no brand called wildhide and wild horn and they are selling items in flipkart with huge discounts. its wast of time for me to wait for the belt to get delivered and was for time to search in the website and waste of time to file a complain. i go 5 km to book my things in flipkart. the below link is where i bought the belt. i need a serious action on this company. they are just unworthy so cheap material. i need my money back for all the items which i bought or els i will file in national consumer court. http://www.flipkart.com/wildhorn-men-formal-black-genuine-leather-belt/p/itme6rn...⇄

I have recently bought HONOR 4x mobile through registration channel and the only accessory that I got with the mobile was it's charger. when I see the same product on flipkart, it's offering additional accessories like Headset, Charger, Powerbank and Mobile Cover for… VAT/TIN:[protected] OD[protected] Invoice No.blr_wfld[protected] DT:[protected]

I bought vaccum cleaner with reference to Flipkart.com Order OD[protected], I got a defective, called back the customer support there replaced it with new one, I though new one would not have any issues, kept it packed, On june 1st I thought I will clean my sofas using the vaccum cleaner, it has the same problem, I called customer care phone number written on the vaccum cleaner, there said there will send someone in 24hr, no response, I called flipkart, there ask me to email the query, on 3rd june I email to flipkart, there emailed me back saying someone get in touch by 6th june, no response on query, but I get 2nd email that it will be resolved on 9th june, till now reponse or email. looks like flipkart is sleeping, no response, very worst customer service. I need my money back, firist I thought I will buy something else, but now I just want refund and never would buy anything from flipkart.

Date : 12th June 2015 Sir/Madam, Subject : Battery is getting very hot Reference : Order ID: OD[protected] Order Date:[protected] Invoice Date:[protected] Billing Address Sharad Agrawal, 30-Naya Ganj, near Ghanta Ghar & Anand Chicken. Ghaziabad 201001 Uttar Pradesh, Phone: [protected] With reference to above, I had purchased a Nexus-6 Mobile through Flipkart at a cost of Rs 36999/- only. In this connection I have to inform you about two complains 1. From the very first day, It is found that the battery is heated up very much :- (a) Heating takes place during charging and (b) Also during talking on mobile to someone even if I talk after 2-3 hours of complete charging. I do not talk on mobile while charging. So, I am scared of explosion in the battery. 2. There is no manual with the mobile which can explain for proper use of all the features of the Nexus 6 Mobile. Therefore, You are requested to solve both the problems at the earliest Sharad Agrawal 30-Naya ganj, Ghaziabad-UP-201001 Mobile - [protected]