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Flipkart Complaints & Reviews

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2.8

Updated: Feb 26, 2026

Complaints 47285

Resolved

25494

Unresolved

21791

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Flipkart reviews & complaints page 2184

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Address: Faridabad, Haryana

Dear Sir/ Mam, This is to bring you a kind notice that I purchased a phone from flipkart on 18th May and got the delivery on 19th evening . I haf gifted that phone to my father and he used to be a techie so i gufted him the world first 4gb ram phone which is really awesome.No issues with the specifications but i git the broken product twice from the Flipkart, and they changed the product but again I have to go through their lathergic procedure of replacement . But now my father has no faith on Online shopping... for this reason i need a refund of my money and flipkart is saying they will replace the product but i got the replacement once. Now no faith in flipkart again. please return the money.

Complaint marked as Resolved

Verified Support

Jun 09, 2015

Flipkart Customer Care's response Dear Anurag, Greetings from Flipkart.com! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID: Registered Phone Number: Email address used while placing the order: We look forward for your reply.

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Address: Chennai, Tamil Nadu

Complaint regarding Morph Maternity Women's Night Dress Initially offered 30 days return for this product (while purchasing). and after purchasing, flipkart doesn't permit to return this product. I wasted 1250 on this nighty, which is now totally waste . Not happy with quality and finishing of the product. Short in length, Blue pen marks marked for measurement. Poor quality of buttons provided. @ Flipkart team : Please keep customer satisfaction maintained, by offering us promised services. (we will never come back to your products if this is repeated.) Please concentrate on what is been offered, stand on your words. Regards Prashanth

Complaint marked as Resolved

Verified Support

Jun 09, 2015

Flipkart Customer Care's response Please note that we have already initited a request for refund, hence closing the case.

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Address: Bangalore, Karnataka

I bought Microsoft Lumia 640 Xl from Flipkart the first piece which i receive was not able to get the network and it was very slow. I have requested for replacement The second piece which i have receive it has bigger problem It hangs up in every 10 minutes I tried with charging it up it get heated i did not install any application or not even logged in to my Microsoft account. There must be software/Hardware issue and i have faced the same issue twice. i was a frequent buyer and i was a very big fan of flipkart but after this experience i expected they will initiate my refund process they again offered me re-placement which i disagree. Now please let me know is 14000 rupees is so much important for one of the biggest online retail companyto cheat there customer. 14000 is big part of my salary moreover i bought this phone for my wife to gift her on her birthday now how do you expect me to trust one more time to flipkart. If you guys really want to help me you have to initiate the refund process otherwise you can enjoy with my money i wont mind it will be a big lesson for me. Thanks, Harsh Dixit

Complaint marked as Resolved

Jun 08, 2015

Updated by Harsh Dixit I bought Microsoft Lumia 640 Xl from Flipkart the first piece which i
receive was not able to get the network and it was very slow.
I have requested for replacement The second piece which i have receive it
has bigger problem It hangs up in every 10 minutes I tried with charging it
up it get heated i did not install any application or not even logged in
to my Microsoft account.

There must be software/Hardware issue and i have faced the same issue twice.
i was a frequent buyer and i was a very big fan of flipkart but after this
experience i expected they will initiate my refund process they again
offered me re-placement which i disagree.

Now please let me know is 14000 rupees is so much important for one of the
biggest online retail companyto cheat there customer.
14000 is big part of my salary moreover i bought this phone for my wife to
gift her on her birthday now how do you expect me to trust one more time to
flipkart.

If you guys really want to help me you have to initiate the refund process
otherwise you can enjoy with my money i wont mind it will be a big lesson
for me.
Thanks,
Harsh Dixit

Verified Support

Jun 09, 2015

Flipkart Customer Care's response Dear Harsh, Greetings from Flipkart.com! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID: Registered Phone Number: Email address used while placing the order: We look forward for your reply.

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Address: Kota, Rajasthan

NOT REGISTERED ON NETWORK ON THIS PHONE SUMSUNG SATISFACTION SERVICE KOTA INVOICE DATE[protected] BUT PURCHASE DATE ON 29-05-14 ON THIS MOBILE SO THIS MOBILE IS OUT OF WARRANTY ACCOURDING TO SAMSUNG SEVICE CENTER, KOTABUT TIS MOBILE RECEVING DATE ON 24 NOV. 2014

Complaint marked as Resolved

Verified Support

Jun 09, 2015

Flipkart Customer Care's response Dear Yogesh, Greetings from Flipkart.com! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID: Registered Phone Number: Email address used while placing the order: We look forward for your reply.

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Address: New Delhi, Delhi

I have ordered Maxel Lady AK - 2002, Shaver, Trimmer FOr Women Pink, Order Id is OD[protected] on dated 20.05.2015 against your invoice number 209 dated 21.05.2015, is found faulty. I have order 4 Nos. in which 3 Nos are found Okay. I request you to please replace the same at earliest. Regards. Kavita

Complaint marked as Resolved

Verified Support

Jun 09, 2015

Flipkart Customer Care's response Called customer and informed her regarding the policy, hence closing the case.

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Address: Gautam Buddh Nagar, Uttar Pradesh

Dear Sir, I have received the flip cover for my xolo mobile model no. Q1000s with reference of order Id OD[protected] but the received cover is not getting installed to my cell phone. You are requested to please register my complaint and replace the faulty flip cover. Thanking You Gratefully Brijesh Mishra

Complaint marked as Resolved

Verified Support

Jun 09, 2015

Flipkart Customer Care's response Called customer and promised a refund, sent a mail for bank details.

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B

Brijesh Mishra RL

from Noida, Uttar Pradesh

Jun 8, 2015

Dear Sir,
With the reference of order ID OD[protected] one flip cover for my cell phone was purchased but the product is faulty not getting installed in my cell phone.

Please register my complaint and replace the product.

Thanking You
Gratefully
Brijesh Mishra

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Address: Chittorgarh, Rajasthan

I have ordered for Nivia Hawks Jogging Shoes and my order OD[protected] have been delivered on 26/05/2015. Within 10 days the sole has removed from shoe. I am not satisfied with the product and services. Kindly, provide me assistance or change the product on urgent basis. Niranjan Kumar Contact No. -[protected]

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Address: Chennai, Tamil Nadu

I orderd moto g on june 5th and expected the delivery on 7th june i choose the one day delivery nd paid extra 90 rupees for that. but i didnt the product on 7th june i informed the delay to flipkart customer care bt i didnt get a proper feedback from them . They fraudelently charging the extra amnt by saying on day delivery please tak a necessary action on this .Please make them to pay a compensate for their delay My order id: OD[protected]

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V

vicky@n7

Jun 8, 2015

Ita not a flipkart its a fraud kart

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Address: Chennai, Tamil Nadu

I had ordered books from flipkart -Order No: OD[protected].On the 9th dy of delivery, I receive a message stating that the order is cancelled due to unavailability of stock.it is really annoying to receive such kind of response from a reputed firm.It was a gift for my Dad's birthday.This spoiled all the surprise. I dont understand why the order is taken with the payment when there is no stock.this kind of behaviour is unacceptable.Please provide a proper reason for such a response from you.

Complaint marked as Resolved

Verified Support

Jun 09, 2015

Flipkart Customer Care's response Closing this issue as information provided to customer.

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Address: Panipat, Haryana

i am very unhappy with the service by your esteemed company. i ordered a pair of shoes on 27th May, and the ordered was supposed to reach by 5th june, but by 5th june there was no information provided by you..and on 6th june late night after complaining i got a message in which it was written that the order has been cancelled. I was very shocked that such esteemed company will do this kind of work. Now i have ordered the pair of shoes on Amazon.com and i will receive it in couple of days Thank You Very Much

Complaint marked as Resolved

Verified Support

Jun 09, 2015

Flipkart Customer Care's response We tried calling customer no response, hecne sent a mail to customer asking him to place a fresh order.

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Address: Hyderabad, Andhra Pradesh

Order No. OD[protected] I had ordered for an Mi4 16GB and soon after I started using it noticed that the instrument was getting pretty hot and was almost impossible to hold against the ear. I called 3 days later and informed about the issue and a replacement was promised. I tried following up but to no avail and every time some executive would tell me that you guys are working on the issue. Last night while using Whatsapp, the display suddenly conks off, reappears after 30 mins, and this morning again, just as suddenly it conks off again. Why when I have paid the full amount in advance was my phone which is still in warrenty not replaced by you guys. Even though I called much before the 30 day replacement policy was up, I got no response. I am very disappointed with your service and am going legal if this is not sorted.

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Address: Jamnagar, Gujarat

Respected sir I am Rakesh chandra my registed mobile number is [protected] I have ordered micromax led 42 inchs tv it will be delivered on 3'rd june 2015 but still it will be not installed I am daily call ur customer care he said that it will be installed on after 24 hour's daily said the same reason but still the tv is installed sir when the tv will be installed or not

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above said items was ordered by order No. OD[protected] on date 20.05.15 and returned on 28.05.2015 vied courier receipt No.[protected] and Item reached at bhiwadi on 03.06.2015 but amount of RS. 439/- is not received in my wallet til 08.06.15.

Complaint marked as Resolved

Verified Support

Jun 09, 2015

Flipkart Customer Care's response Resolved this issue by refunding the amount.

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Address: Gurgaon, Haryana

Hello sir, I had Purchased 1 shoes on 20may 2015 On your sites and i had got this product near 26may but next day i wear this shoes but i have Suffering Infection problem. I am doing many time call Your customer Care no. But all person Say please wait sir i have done Reqest For Return But When Your Services man is come back then he was say that Your Query For Return. and next day i have Do again call your customer care no. but now a day your customer care have not solve this problem. if your are not reutrn this product then now i am go to consumer Forum. My Oder Id- OD[protected] And My Email Id - praveen.[protected]@gmail.com my registered mobile no. - [protected]

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Address: Mumbai City, Maharashtra

yesterday flipkart sent me a courier by EKL COD .TIN NO [protected] . Note that I have never placed an order for this product. when i opened the parcel i discovered that it was not ordered at all. i paid the courier guy 549 rupees too. I have sent many mails to customer care but no help. no concern at all. the product order ID IS OD[protected]. Tracking id is FMPC [protected].Note that this order is also not seen in my order list.I would request flipkart to solve it as it is a serious error on their part.

Complaint marked as Resolved

Verified Support

Jun 08, 2015

Flipkart Customer Care's response Spoke to customer and addressed the issue. So closing the complaint..

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A

akrdas

from Mumbai, Maharashtra

Jun 8, 2015

inspite of interaction with ur customer care the complaint is not solved by flipkart.. i have sent u mail.now i find that my TRACK ORDER has been disabled. I am unable to find my past orders,

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I tried to purchase few products which are having great discounts but when i tried to purchase them through mobile its showing that you have to use mobile for the purchase but when i tried to download the app it shows that its not compatible with my mobile. So here the flipkart would have allowed purchase through mobile browser. Due to this i have missed the deals and why flipkart try to do such kind of marketing. This is not at all fair.Even though if they solve this now there is no use. If proper reply is not given i would like to suggest this to all. Nothing comes Back once it is done So its your responsibility to answer me for this. This may seem like a small issue but without treating your customers why to run such a kind of sites to make yourself more popular. This is not the first time i have missed many offers on big billion day. From now its my turn to make people to realize what happens if we deal with this kind of sites.

Jun 9, 2017

Complaint marked as Resolved

Verified Support

Jun 08, 2015

Flipkart Customer Care's response Dear Manish, Greetings from Flipkart.com! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID: Registered Phone Number: Email address used while placing the order: We look forward for your reply.

Jun 08, 2015

Updated by Mv Manish How can i give an order without having the source, as i mentioned before my mobile is not compatible with your app so you would have allowed the usage of Fipkart through mobile browser. You have given a big add in news paper but it seemed like a trap to improve your site. Nothing is beneficial to the customer.

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M

Mv Manish

from Hyderabad, Telangana

Jun 8, 2015

How can i give an order without having the source, as i mentioned before my mobile is not compatible with your app so you would have allowed the usage of Fipkart through mobile browser. You have given a big add in news paper but it seemed like a trap to improve your site. Nothing is beneficial to the customer.

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Address: Mumbai City, Maharashtra

I ordered one iphone 6 on 25 th of may 2015. And i got delivery on 29th of may. I got duplicate handset instead of original. I paid 54720 by net banking. And now i am trying to get reversal of payment from last 10 days. Flipkart escalations team giving the same excuse from last 10 days, that they are still serching for errors. i didn't get any positive feedback from flipkart. Seriously Flipkart is making fool to the public

Complaint marked as Resolved

Verified Support

Jun 08, 2015

Flipkart Customer Care's response Dear Radhika, Greetings from Flipkart.com! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID: Registered Phone Number: Email address used while placing the order: We look forward for your reply.

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radhika kangutkar

from Mumbai, Maharashtra

Jun 7, 2015

Totally worst service.
struggling for reversal fro last 10days
But escalations department giving thr same reason that they are finding the errors.

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Address: Jaipur, Rajasthan

Hi, I have ordered a new AC from Flipkart in May 2015. The product delivered has been found to be faulty within 5 days of its installation and have requested for a replacement on May 21, the request for replacement was confirmed and I was promised that the same shall get replaced by May 28. Even after repeated reminders the AC has still not been replaced. Meanwhile, one of the employees from Flipkart has uninstalled AC at my home on June 7. To my surprise, I have been informed that the same can not be replaced now as the carton for original AC was thrown away. I have not been informed about the return policy even after multiple reminders and have spent more than 3000 on installation & repair of faulty AC. Would strongly recommend that as an organization like Flipkart spends more time on improving there customer services. Waiting to resolve my queries (order no. OD[protected]). Regards, Aman Tiwari [protected]

Complaint marked as Resolved

Verified Support

Jun 08, 2015

Flipkart Customer Care's response Spoke to customer and escalated the issue to the concerned team and requested customer to wait for some more time for an update..

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Address: Bangalore, Karnataka

I have ordered a product and was waiting for it to be delivered, but later it was showing as order cancelled, this is not the first time they themselves have been cancelling the orders, so better y u guys take orders i[censored] can't deliver it, contacted customer care but no use, I am disappointed, I suggest every 1 not to buy from flipkart. [protected]@gmail.com

Complaint marked as Resolved

Verified Support

Jun 07, 2015

Flipkart Customer Care's response Spoke to customer and he complains stating his order's are not getting delivered. However, it is found that we have delivered products to customer even recently and hence informed him that reason why his above order was not delivered and requested him to place a fresh order. Customer agreed, So closing the case.

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Address: New Delhi, Delhi

Hello Sir Im a big fan of flipkart Online shopping site But now a days i phased a product problem in your site.ZTE Nubia Z9 Mobile Set is missing in the phone gallery Please add Dis mobile on ur Site asap.i want to buy dis phone from the site. Regards Mohit

Complaint marked as Resolved

Verified Support

Jun 07, 2015

Flipkart Customer Care's response Dear Mohit, Greetings from Flipkart.com! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID: Registered Phone Number: Email address used while placing the order: We look forward for your reply.

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