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Flipkart Complaints & Reviews

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Updated: Dec 26, 2025
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Flipkart reviews & complaints page 2184

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K
Kunal Kath
from Kolkata, West Bengal
Jun 1, 2015
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Address: Kolkata, West Bengal

Order ID: OD[protected] Item) Seller: WS Retail Review Seller Order Date: 17 May, 2015 1:40 PM flipkart is fooling people and is is stating false claim on its website. they are selling duplicate products of genuine company like air condoitioners of DAIKIN. I purchased a daikin ac(Daikin FTKP50PRV16 1.5 Ton Inverter S.) the delivery of the product was on the very second day of the order, but installation was horrible and this installation is not even done by daikin people, rather this is installed by another company(jeevs). they charged me 5350 for the installation for a 3 mtr distance from indoor unit to the outdoor unit. the worst part is even after paying so much of money the installation was not complete, and they said call daikin for further demo. when I called daikin they said w s retail and flipkart are not authorised to sale daikin product and the product is probably not genuine, stated by the representative from daikin who visited to check(paid service), and jeev the installation company is also not authorized to install the daikin ac, so they said the warrenty is void now and daikin will not cover the warrenty. flipkart on its website says that daikin will cover the warranty which is a lie. for the fast15 days I have been calling flipkart and jeeves consumer but they are not solving the issue, they keep on asking for one more day to solve the issue but till date nothing is been done .never expected this sort of service from flipkart .flipkart is horrible and unethical.
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    V
    Vardaan Contracts Pvt. Ltd.
    from Delhi, Delhi
    Jun 1, 2015
    Resolved
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    Resolved

    Address: New Delhi, Delhi

    Dear Sir / Mam, As per Order No. OD[protected] Dtd: 27.05.2015, Order for 2 Nos Johnson 49998 Lineman Plier Length 8 Inch was placed but on getting delivery are sealed packet only 1No Plier is delivered where as bill raised is of 2 Nos. The packet was opened and intimated to the delivery boy & he has intimated to report to the flipkart. So kindly check at your level and delivered the balance 1 No. Plier at the earliest.The courier name EKL (Courier AWB No.: FMPP[protected]) is for your reference. The Invoice no. is 11890 in which 2 Nos of qty is mentioned but delivered only 1 No. in sealed packet. Thanks With Best Regards Puneet Mehta [protected]
    Complaint marked as Resolved 
    Verified Support
    Jun 02, 2015
    Flipkart Customer Care's response
    Please note that we have already provdied a refund and resolved the issue.
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      R
      richa dheer
      from Durg, Chhattisgarh
      Jun 1, 2015
      Resolved
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      Resolved

      Address: Indore, Madhya Pradesh

      Dear Sir/Madam I have raised the request for the refund below.but the person who pick up the item from our house is not ready to come in evening or morning as we both are working in that hours.For two days we are waiting for it. Please ensure to come by today in evening after 6.00 pm. Pickup has been scheduled for the original item/s and refund will be initiated once the pickup is done successfully. Our courier partner will pick the item/s below by Monday, 01 Jun'15. ITEM QTY PICKUP DATE Seller: IWS IWS Polyester Brown Window Curtain 1 Monday, 01 Jun'15 Important things to remember: Return id for this request is : 20350587
      Complaint marked as Resolved 
      Verified Support
      Jun 02, 2015
      Flipkart Customer Care's response
      Dear Richa, Greetings from Flipkart.com! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID: Registered Phone Number: Email address used while placing the order: We look forward for your reply
      Dear Sir
      We want Class XI, XII PU Chemistry CET, AIPMT Study material from PRADEEP Publication .but You have sent Class XII PU Chemistry text. We want same publications Class XI, XII PU Chemistry CET, AIPMT Study material in exchange of These books or plz refund the amount if exchange of books is not possible
      Order No:OD[protected]
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        H
        Hement K Chhabra
        Jun 1, 2015
        Resolved
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        Request for return and refund my money: I have received Mi 4i phone on 25-May-2015 thru flipkart.It is noticed that the phone is defective ( phone screen found detached ).Pl arrange to return this product and initiate to refund my money. This is a genuine fault and not created by our self. It was noticed when we opened the consignment on the day of delivery. Just to add on this matter, I wish to inform you that even though I am a resident of Dubai (UAE) and NRI; I have bought this product from flipkart with a impression that flipkart is the best for on line shopping platform in India.There are equally good and economical product (phone) available in Dubai market, but since flipkart being a reputed and a growing on line shopping center I relayed on you for a particular category product. When my brother received shipment in India, it was hard to believe that the phone came with the screen detached !!!.And thereafter immediately I raised product return request.
        +2 photos
        Complaint marked as Resolved 
        Verified Support
        Jun 02, 2015
        Flipkart Customer Care's response
        Dear Hement, Greetings from Flipkart.com! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID: Registered Phone Number: Email address used while placing the order: We look forward for your reply
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          S
          SagarShah104
          from Kandla, Gujarat
          Jun 1, 2015
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          Address: Ahmedabad, Gujarat

          Bought a LED Micromax TV from flipkart. During the time of delivery the flipkart guys told that whenever you want to wall mount the TV just give us a call and we will come and wall mount it for you. After few months I wanted to wall mount the TV so I called them so they gave me dated that we will do it for you, the date given was 2nd may then 4th may but nothing happened they didnt respond so called up again to get an update during that time they asked me to call micromax to do it so called up micromax but micromax told me to contact flipkart as it is bought from flipkart. So called them up then again they gave me dates 29th may then 31st may but again no response. So called them up again and at the end after more then a month long ordeal to get rid of the issue flipkart said we only wall mount within 30 days of buying the product and closed it.
          +1 photos
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            G
            g_sandy76
            Jun 1, 2015
            Resolved
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            Resolved

            Address: Jhunjhunu, Rajasthan

            I have purchased AC from Flipkart and has been delivered on 18th May 15(but there courier partner i.e Gati courier updated them of 21st May 2015). I updated there customer care about the delivery on morning of 19th may 15 . After that installation service due for AC in next 2 business days . On 22nd they told me that AC will be installed in next 48 hours, but not happened, on next day when i called them again to know the status they informed me that with in next 24hrs it will done .Thereafter i called them everyday to know the installation status, everytime customer care executive makes fake commitment that today it will be installed but no progress was made in this regard & even no updation was made to customer. Even from last 5 day's i am talking to there store managers and there managers and all are making fake commitment that with in 24hr it will done . But problem persist and today is the 15th day(1 jun 15) . I would say that, customer care executive are making false commitment to me eveytime in every call and rather problem solving they give me new dates. Still that AC is not installed because of worst and horrible service to customer & putting customer in huge trouble. It service is annoying & irritating ! details are Order Id: OD[protected] Product: Hitachi RAU018KVEA 1.5 Tons Inverter Split AC Invoice No : # # DEL_BIL_01L[protected] Invoice Date:[protected] VAT/TIN: [protected] Service tax #: AAACW8725FSD001
            Complaint marked as Resolved 
            Verified Support
            Jun 02, 2015
            Flipkart Customer Care's response
            Already information given regarding the issue, will resolve this issue
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              sandeep kumar sharma3090
              from Gurgaon, Haryana
              Jun 1, 2015
              Resolved
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              Address: Jaipur, Rajasthan

              hello sir, i have order a gift product (OD[protected] . first time delivery date is 29 may and later they provide date 5 jun . is all these ok but at last on 1 jun they said we can't deliver and cancel order and they refund money with in 8 days and as promotion they paid 50 rupees . i have talk regards to this customer executive trite me as stupid and talk unexpected name as harsita . i want to give this gift to someone i not able to to give her and they talk as for this make me metally disturb . so take a action against to it .and either they deliver product before 5 jun. thanks
              +1 photos
              Complaint marked as Resolved 
              Verified Support
              Jun 02, 2015
              Flipkart Customer Care's response
              Called customer and resolved the issue.
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                vickxy
                from Mumbai, Maharashtra
                Jun 1, 2015
                Resolved
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                Address: Mumbai City, Maharashtra

                TO WHOM SO EVER IT MAY CONCERN Ref: Unable to deliver your order - OD[protected] / Feedback requested WHAT RUBBISH SERVICE YOU GIVE TO YOUR CUSTOMER. I CALLED THE DELIVERY BOY TWICE HE DENYING TO DELIVER BECAUSE HE IS AWAY FROM MY HOUSE. I AGREE ONE DELIVERY IS MISSED BY ME BUT HOW CAN U DELIVER THE GOODS WITHOUT PRIOR NOTICE. IT IS NOT EXPECTED FROM YOU. WHY SHOULD I BUY GOODS FROM YOU? Follow up on this mail im not going to come here again ...an i comlaint with media you are fake shopping side ...i have all recors calllin recording they see the media ..from tv9 ...
                Complaint marked as Resolved 
                Verified Support
                Jun 02, 2015
                Flipkart Customer Care's response
                Called customer and resolved the issue.
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                  praneetvibhu
                  from Chennai, Tamil Nadu
                  May 31, 2015
                  Resolved
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                  Address: Hyderabad, Andhra Pradesh

                  I had ordered for Moto X 2nd Generation Leather Black on[protected] costing Rs.31999/- as on that date.(SBI card offer Rs.1250/- reduced the price to Rs.30749/-). I was delivered a Moto X 2nd Generation Black mobile on[protected] which was actually costing Rs.29999/- on that date. Requested a replacement but turned down with unclear terminology. Replace.
                  Complaint marked as Resolved 
                  Verified Support
                  Jun 01, 2015
                  Flipkart Customer Care's response
                  Tried calling customer no response, sent email asking for alternate number and convenient time.
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                    A
                    amit tashi
                    May 31, 2015
                    Resolved
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                    Address: Pune, Maharashtra

                    TO WHOM SO EVER IT MAY CONCERN Ref: Unable to deliver your order - OD[protected] / Feedback requested WHAT RUBBISH SERVICE YOU GIVE TO YOUR CUSTOMER. I CALLED THE DELIVERY BOY TWICE HE DENYING TO DELIVER BECAUSE HE IS AWAY FROM MY HOUSE. I AGREE ONE DELIVERY IS MISSED BY ME BUT HOW CAN U DELIVER THE GOODS WITHOUT PRIOR NOTICE. IT IS NOT EXPECTED FROM YOU. WHY SHOULD I BUY GOODS FROM YOU? Follow up on this mail im not going to come here again ami.[protected]@gmail.com
                    Complaint marked as Resolved 
                    Verified Support
                    Jun 01, 2015
                    Flipkart Customer Care's response
                    Spoke to customer, he claims that order is return and FE had called but customer missed and he called back and FE told he will come tomorrow and when checked order was cancelled. Informed customer to place fresh order. Hence closing the case.
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                      A
                      arcot.manju
                      from Alampur, Telangana
                      May 31, 2015
                      Resolved
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                      Resolved

                      Address: Anantapur, Andhra Pradesh

                      Well I have ordered for back case ie plastic, my order id:OD[protected].they have sent a duplicate product which is not has described in filpkart website.well in website it clearly mentioned it's platisc nd imak trademark on back side of case...but the product i have received is totally different ie it's rubber nd no imak trademark on it...actually this product is not shippable to my address ie:Anantapur, Andhra pradesh, so i have contacted filpkart they said to keep alternate address so I have ordered to my alternate address(Bellary), yesterday i took the product from relative's(frm alternate address).when I open the seal I have noticed the product is fake so I have contacted filpkart customer service on s'day..one of the filpkart service executive said within 24hrs you will get call from us..but i didn't recived a call from them.so I have contacted again then they said that we can't do anything after ten day's...well if you have sent the right product then their will be no problem, you peoples have sent the wrong product(fake) and saying that we can't do anything.you people cheated me..if you cheat for this small accessories then how could people will trust for large applicanes...
                      +4 photos
                      Complaint marked as Resolved 
                      Verified Support
                      Jun 01, 2015
                      Flipkart Customer Care's response
                      When checked issue is already addressed and we not able do replacement or refund in this regard and customer had come back post replacement policy. Hence closing the case.
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                        K
                        kamal72
                        from Delhi, Delhi
                        May 31, 2015
                        Resolved
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                        Address: New Delhi, Delhi

                        Sir, I am a New Seller on Flipkart. we have got orders on 26th of may 2015 and till the date we have 40 orders Ready to Dispatch but no one has come to pickup the parcels and i lodge complaint again and again on flipkart seller support but no one is able to do the needful even the senior person is not available to answer our queries. they just kept saying keep patience. From today on 31st of may 2015 my orders has start cancelling. please do the need full as soon as possible. I am providing you the details of complaints i had raised earlier Ticket Created At Reference Number Status Subject 31 May 2015 | 09:26 AM [protected] Pending Flipkart Action Pick up Not Done 28 May 2015 | 12:54 PM [protected] Pending Flipkart Action Delay in Pick up 27 May 2015 | 08:49 PM [protected] Pending Flipkart Action Pick Up Not Done for the Order.
                        Complaint marked as Resolved 
                        today flipkart has resolve the issue.they have made the pick up and now the parcels are into shipping process.Filpkart is regret for the Pickup Issue. Thanks Regards Swan Collection
                        Verified Support
                        Jun 01, 2015
                        Flipkart Customer Care's response
                        Hi Team, When checked issue is resolved. Hence closing the case.
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                          P
                          Prav4
                          from Delhi, Delhi
                          May 31, 2015
                          Resolved
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                          Resolved

                          Address: Gurgaon, Haryana

                          I Placed an order for a universal Lap top charger, on 24th May'15. and on May'15 it showed my product is packed. but on 30th May'15. I received a message, that my order got cancelled as the product is out of stock. Just tell me this how a product can get out of stock after getting Packed.
                          Complaint marked as Resolved 
                          Verified Support
                          Jun 01, 2015
                          Flipkart Customer Care's response
                          Dear Customer, Greetings from Flipkart! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID Phone Number Email address used while placing the order. We look forward for your reply.
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                            P
                            Prav4
                            from Delhi, Delhi
                            May 31, 2015
                            Resolved
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                            Resolved

                            Address: Gurgaon, Haryana

                            Truth About flipkart...I booked MI 4I few days back 25th May'15 ( Order Id OD[protected] did my payment, and I was very happy as it was a gift for my wife...on our anniversary. And the delivery date was on 27th may...and on 26th it started showing out on delivery... But no Attempt were made to deliver on 27th May. Then I started calling callcenter for the reason but they assured me the product will be delivered on 28th May...I waited again for the same...but no attempts were made.and I was constantly calling Call center for the same...and they assured me it will get delivered but still on 29th May nothing happened. Then again I called them...they told me it will be delivered on 30th May...(Saturday)... That's an holiday...I told them to reschedule it on Monday. After all this I was still positive that I'll get the phone on 1st June (Monday) but today on 30th May ( Saturday). I got a message in the morning 5 stating MY ORDER HAS BEEN CANCELLED AND REFUND HAS BEEN INITIATED. AS MANY ATTEMPTS WERE MADE TO DELIVER THE PHONE BUT CUSTOMER WAS NOT REACHABLE. When I called customer care toady they say we can not do any thing as refund have already initiated. This is the real story of flipkart. I have been frustrated to the core, by the kind of service flipkat is giving. And may times I feel that they never had that phone...
                            Complaint marked as Resolved 
                            Verified Support
                            Jun 01, 2015
                            Flipkart Customer Care's response
                            Tried calling customer no response, sent email stating product is returned and place fresh order. Hence closing the case.
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                              pravinchavhan
                              May 31, 2015
                              Resolved
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                              Resolved

                              Address: Bulandshahr, Uttar Pradesh

                              Hi I have ordered a spark slipper in today at 10.59 Am. And my orderd cancelled in 11.02 Am that time i contacting to you. And you gave me reason i am not reachable. Please give me proper reason of my order cancelation because of connecting with you. Thanks Pravin chavhan
                              +1 photos
                              Complaint marked as Resolved 
                              Verified Support
                              Jun 01, 2015
                              Flipkart Customer Care's response
                              Spoke to customer, he claims that his order is canceled. when checked in notes and informed customer your account is freezed so your order is canceled. Hence closing the case.
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                                G
                                guljar ali
                                from Delhi, Delhi
                                May 31, 2015
                                Resolved
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                                Resolved

                                DEAR SIR I ORDERED A XIOMI MI4I PHONE.MY ORDER NO. IS OD[protected] RS. 12999 AT 26 MAY 2015.AND GIVEN 3 OFFER WTH PHONE..DETAIL BELOW. FIRST IS .A SIM CARD (AIRTEL) COMES WITH PHONE SECOND IS SCREEN GUARD, CASE COVER, MEMORY CARD WITH THIS OFFER.AND THIRD IS DOUBLE YOUR DATA FREE WITH AIRTEL. BUT I HAVE RECEIVED MI4I PHONE AND A AIRTEL SIM..SO I HAVE NOT RECEIVED SCREEN GUARD, CASE COVER, MEMORY CARD. SO PLZ CHECK UR END.AND PLZ RESOLVE THIS PROBLEM RAJU [protected]
                                Complaint marked as Resolved 
                                Verified Support
                                Jun 01, 2015
                                Flipkart Customer Care's response
                                Spoke to customer, he said that he want call back tomorrow by 2PM.
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                                  Tarusri Raja
                                  from Chennai, Tamil Nadu
                                  May 31, 2015
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                                  Address: Chennai, Tamil Nadu

                                  Ok, let me first lay this down.I and my mom have been using Giorgio Armani's perfume- Armani Code for women for almost over 3 years.We first brought it in Singapore and then a relative sent us another bottle as a gift. It was the original armani. It had a wonderful scent, the depth of its composition, its longevity- everything was perfect, everything one would get from a bottle of original armani. Since we have been using it for almost over 3 years, so trust me when I spot a fake one. The fake one- Is exactly what Flipkart had delivered to my doorstep. My mom had ordered the perfume on Flipkart, almost a week ago.It was delivered today. These are the order details: Order ID: OD[protected] Invoice No.: PARTH159 Order Item ID:[protected] Cost: 2577 Seller registered address: Parth Overseas, FS-62, Sector-1, Bawana, New Delhi-110039 Right from the outer packaging I knew it was a fake one. As you can see in the pictures attached. *This package had a very shiny smooth surface.Whereas the original armani has a textured surface and softer color gradient. * This one has "armani" written on the bottle in an angled line, not a straight one. Even the black lace-like flower design looked out-of-place.A genuine bottle of perfume from a major Fashion house such as Giorgio Armani, would not dare to make such mistakes. * This one had a faulty cap. The original does not dare to have that. * This one had transparent label at the bottom. The Original has an indigo-ish background color in the label at the bottom. But nothing says a perfume is fake than the smell of it. This one has a powdery, superficial, alcoholic smell to it. It does have the depth of the original -the top, middle, and bottom notes. Its fake. And as it is, it does not last even for 10 minutes. Quite frankly I'm quite disappointed in you Flipkart. This has terribly degraded my trust on Flipkart. What a shame !
                                  +8 photos
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                                    raghunathas
                                    from Delhi, Delhi
                                    May 31, 2015
                                    Resolved
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                                    Resolved

                                    Address: Bangalore, Karnataka

                                    Date of order 19th may 2015 Date of deliver confirmed 29th may 2015. Amount 2039 I booked this mobile for my nice marriage as a gift even after 5 days I mailed to customer care for delay again they confirmed and promised delivery will be 29th . After 29 th they shocked me and canceled my order without consulting me. After this they increased price of same product. After I called customer care and I informed I will inform consumer court. Next minute they uploaded in website no stock of this mobile. Because of this I got shame on my nice marriage . It is purely mistake by filpkart, wasting my 10 days my time and follow up. Now I am claiming full free of this amount as a vocher. So that they should not cheat others. Thanks RAGHUNATHA S [protected]
                                    +1 photos
                                    Complaint marked as Resolved 
                                    Verified Support
                                    Jun 01, 2015
                                    Flipkart Customer Care's response
                                    Spoke to customer and informed him that the order was returned due to delay in delivery. Requested customer to place a fresh order so that we can deliver it without any hassle.
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                                      S
                                      suman 1976
                                      May 31, 2015
                                      Resolved
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                                      Resolved

                                      Address: Karnal, Haryana

                                      I HAVE PURCHASED A HTC 820 S MOBILE FROM FLIP-KART . THE COMPANY SUPPLY ME HTC 820 S MOBILE ON THE FIRST DAY WHEN I I HAVE CALLING OTHER PERSON DOES NOT ABLE TO HEAR ME I HAVE COMPLAINT TO FLIP-KART THEY CHANGE MY HANDSET BUT NOW THIS HANDSET IS AUTO RESTART I HAVE COMPLIANT AGAIN AND REQUEST TO REFUND MY MONEY. ONE PERSON COLLECT MY BANK ACCOUNT AND IFSE CODE BUT WHEN I AGAIN CONTACT THEY ARE SAYING TO ME PLEASE CONTACT TO LOCAL SERVICE CENTER TO CONFORM THEM THAT THE HANDSET IS NOT PROPER WORKING . I HAVE NO SUCH TIME I REQUEST TO HER PLEASE SEND YOUR REPRESENTATIVE BUT THEY REFUSE. NOW I AM FADE UP AND MENTALLY HARASSED BECAUSE I AM NOT ABLE TO USE MY SIM FOR LAST TWO DAYS. SO I REQUEST PLEASE REFUND MY MONEY IN MY ACCOUNT NUMBER
                                      Complaint marked as Resolved 
                                      Verified Support
                                      Jun 01, 2015
                                      Flipkart Customer Care's response
                                      Dear Suman, Greetings from Flipkart.com! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID: Registered Phone Number: Email address used while placing the order: We look forward for your reply
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                                        contactakash
                                        from Chennai, Tamil Nadu
                                        May 31, 2015
                                        Resolved
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                                        Resolved

                                        Address: Chennai, Tamil Nadu

                                        I purchased ASUS ZENFONE-5 on 2nd feb 2015 vide order no.0D[protected] through my another email id [protected]@gmail.com. It worked well for 2 months since the purchase and to my shock and surprise all of a sudden it got switched off. I could not switch it on again.since iam the regular buyer of flipkart products i keep neither the packing nor the invoices that comes along with the product.i request yout kindly to help me to settle out this issue and replace the product at the earliest.your speedy action will be highly solicitated. my mobile no. is [protected] thanks SWAMINATHAN.K
                                        +2 photos
                                        Complaint marked as Resolved 
                                        Verified Support
                                        Jun 01, 2015
                                        Flipkart Customer Care's response
                                        Called customer and informed him we will sent him the invoice copy and service centre address so that he can approacch them for assistance.
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