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Flipkart Complaints & Reviews

2.8
Updated: Nov 25, 2025
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Flipkart reviews & complaints page 2185

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S
Sidhartha Kumar Dash
from Mumbai, Maharashtra
May 20, 2015
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Address: Dadra and Nagar Haveli, Dadra and Nagar Haveli

Kindly note that I had ordered one Tablet of Digiflip Pro ET701 model vide order No. OD[protected] ammounting Rs 3999/- on dt[protected]. I received the said tablet on 16-05-15 and while used, its found working ok. But it was totally stopped its working on yesterday and presently not in working condition. Hence, I request you to look in to the matter and replace the same with a good one. Your early response on this matter will be highly appreciated. Regards Sidhartha Kumar Dash Mob- [protected]
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    dibyendu sankar das
    from Shillong, Meghalaya
    May 20, 2015
    Resolved
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    Resolved

    Address: Bardhaman, West Bengal

    I have ordered a K7 antivirus 1 year 1 pc on 1/5/2015, and they have delivered a vacant packet on 5/5/2015, I have complained at customer care on same date and they have accepted my complain but till yesterday either they have not delivering my product nor refunded me (Rs. 399.00). I have called several time regarding this issue and mailed also but nothing is happening. my order no Order ID - OD[protected], Product - K7 Total Security 1 PC 1 Year call time : 14th may 11:40 a.m call time 14 min 41 sec call time : 15th may 1:10 p.m call time 13 min 30 sec with possible Roshan call time : 15th may 7:09 p.m call time 10 min 42 sec with Shivam Agarwal call time : 18th may 10:50 a.m call time 7 min 19 sec with Imran Khan call time : 19th may 9:35 a.m call time 2 min 15 sec with mayank call time : 19th may 10:27 a.m call time 7 min 17 sec with kuljit I NEED MY MONEY BACK OR PRODUCT IMMEDIATELY
    +5 photos
    Complaint marked as Resolved 
    Verified Support
    May 20, 2015
    Flipkart Customer Care's response
    Customer says that he received a wrong product and replacement is still not deleivered as there is delay in pickup due to wrong item..Customer says that he has interacted with CS and there is no proper response and they only promised stating that they have sent e-mail to hub.. It is found that customer has good purchase history and hence provided refund & dont expect as an exception as he has posted his complaint in consumer complaints.
    I think flipkart will solve the matter today before 1:30 p.m as they have promised me through mail.

    FLIPKART IS CHEATING ME - Comment #2162207 - Image #0
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      M
      mitalis
      from Mumbai, Maharashtra
      May 19, 2015
      Resolved
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      Address: New Delhi, Delhi

      i purchased a Photo frame from from flipkart worth 700/- Rs. But I don't know for what issues it wasn't delivered to me after 3 consecutive delivery messages given to me. after that flipkart cancelled my order by itself and didn't delivered the product. And till date my money hasn't been refunded back, which i paid by my Debit card.
      Complaint marked as Resolved 
      Verified Support
      May 20, 2015
      Flipkart Customer Care's response
      Dear Mitalis, Greetings from Flipkart.com! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID: Registered Phone Number: Email address used while placing the order: We look forward for your reply.
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        S
        sushh14
        from Chennai, Tamil Nadu
        May 19, 2015
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        Address: Mumbai City, Maharashtra

        Hi, I have bought a MOTO E (2nd Gen)phone worth Rs 6999 from Flipkart on 20th MARCH, 2015 under the shipment at http://fkrt.it/9fCQ9uuuuN. There is a problem with the volume of the phone, receiver of the phone is barely able to hear the voice of caller calling from the MOTO E phone. Would request you to please check and assist in replacing the phone. Rgds Priyadarshini Rao [protected]
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          coolbhat
          from Rajouri, Jammu and Kashmir
          May 19, 2015
          Resolved
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          Address: Jammu, Jammu and Kashmir

          I brought ASUS ZENFONE 4 phone from day 1 it starting crating problem, touch paid not working processor too slow charger not working. Now i want to return it and shop other mobile phone against this one when but Flipkart is denying below is my order number:- Replacement (Return ID:[protected] REQUESTED
          Complaint marked as Resolved 
          Verified Support
          May 20, 2015
          Flipkart Customer Care's response
          Dear Customer, Greetings from Flipkart.com! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID: Registered Phone Number: Email address used while placing the order: We look forward for your reply.
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            R
            rsang24
            from Rishikesh, Uttarakhand
            May 19, 2015
            Resolved
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            Resolved

            Address: New Delhi, Delhi

            I buyed xiaomi redmi 2 then I founded that the battery was not in the box then I submit a complaint The action taken for the complaint is 500 rs goes in my flipkart wallet Now I can't find a single battery for xiaomi redmi 2 in flipkart from W S retail seller Bad experience bad service
            Complaint marked as Resolved 
            Verified Support
            May 20, 2015
            Flipkart Customer Care's response
            Dear Customer, Greetings from Flipkart.com! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID: Registered Phone Number: Email address used while placing the order: We look forward for your reply.
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              D
              dibyendu sankar das
              from Shillong, Meghalaya
              May 19, 2015
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              Address: Bardhaman, West Bengal

              I have complained for the my order no Order ID - OD[protected], Product - K7 Total Security 1 PC 1 Year few days before but till today I have not received the product. I have paid for that product on 5th may 2015 but alas their service is so poor that I am not receiving that till today. I am giving some date and time thus you can understand how many times I have called their customer care regarding the issue but they are not solving the issue. I am also attaching you a media file of recorded call with your customer care. call time : 14th may 11:40 a.m call time 14 min 41 sec call time : 15th may 1:10 p.m call time 13 min 30 sec with possible Roshan call time : 15th may 7:09 p.m call time 10 min 42 sec with Shivam Agarwal call time : 18th may 10:50 a.m call time 7 min 19 sec with Imran Khan call time : 19th may 9:35 a.m call time 2 min 15 sec with mayank call time : 19th may 10:27 a.m call time 7 min 17 sec with kuljit Please note Mr. Mayank has told some great words regarding you that commitment is commitment they will deliver today (19/05/2015) any how. I am also posting the massages which I have received from 14th may for replacement. Hi! Replacement for K7 Total Security 1 PC... in your flipkart.com order will be delivered before 7pm by Biswajit Sutradhar ([protected]). Please keep item ready for return.Hi! We were unable to deliver K7 Total Security 1 PC... on Thu, 14 May . Delivery will be reattempted tomorrow . We regret any inconvenience caused as a result. You could also schedule your delivery at http://fkrt. Hi! Replacement for K7 Total Security 1 PC... in your flipkart.com order will be delivered before 7pm by Tapan Mondal ([protected]). Please keep item ready for Hi! We couldn't complete delivery of K7 Total Security 1 PC... on Fri, 15 May . Delivery will be reattempted on Sat, 16 May . You could also schedule your delivery at http://fkrt. Hi! We couldn't complete delivery of K7 Total Security 1 PC... on Fri, 15 May . Delivery will be reattempted on Sat, 16 May . You could also schedule your delivery at http://fkrt.Hi! Replacement for K7 Total Security 1 PC... in your flipkart.com order will be delivered before 7pm by Tapan Mondal ([protected]). Please keep item ready for Hi! We couldn't complete delivery of K7 Total Security 1 PC... on Sat, 16 May . Delivery will be reattempted on Sun, 17 May . You could also schedule your delivery at http://fkrt. Hi! Replacement for K7 Total Security 1 PC... in your flipkart.com order will be delivered before 7pm by Tapan Mondal ([protected]). Please keep item ready for Hi! We couldn't complete delivery of K7 Total Security 1 PC... on Sun, 17 May . Delivery will be reattempted on Mon, 18 May . You could also schedule your delivery at http://fkrt. Hi! Replacement for K7 Total Security 1 PC... in your flipkart.com order will be delivered before 7pm by Tapan Mondal ([protected]). Please keep item ready for Hi! We couldn't complete delivery of K7 Total Security 1 PC... on Mon, 18 May . Delivery will be reattempted on Tue, 19 May . You could also schedule your delivery at http://fkrt.it/8zOkpuuuuN... Now I am asking you whether will I get my product/ money or not? why they are harassing me?
              +1 photos
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                neha90
                from Bengaluru, Karnataka
                May 19, 2015
                Resolved
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                Resolved

                Address: Jind, Haryana

                i ordered a DAIKIN AC from flipkart on 1 may, 2015. I was assured of providing installation services from flipkart within 5 days. But its been !0 days since the Ac is delivered ( 9 may) but they are not providing any installation services. Customer care helplines keeps on asking for 1 more day every time I call. my COMPLAINT ID IS[protected]. I have called more than 20 times, now they have started putiing me on hold . I had confirmed before shopping if they would provide the installation services or not and they assured me they would send service engineers to install AC.Now, they are neither providing any service engineers nor listening my grievences.
                Complaint marked as Resolved 
                Verified Support
                May 20, 2015
                Flipkart Customer Care's response
                Spoke to customer and apologized for the delay and escalated the issue to the concerned team.
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                  S
                  sreejith poovathen
                  from Gurgaon, Haryana
                  May 19, 2015
                  Resolved
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                  Resolved

                  Address: Thiruvananthapuram, Kerala

                  Dear sir, My name is Sreejith, I have booked one a lenovo 6000 plus during the flash sale on 22/05/15.I proceed to pay the amount through SBI net banking, but Rs 7499.00 amount has been deducted from my account without complete the transaction. Again I paid this full amount to buy this product from another account.so I totally paid Rs14998.00 for this product.But I have not received yet this loss amount up to this day(19/05/15).Please help me to get back my amount 7499.00 Thanks Sreejith
                  May 15, 2017
                  Complaint marked as Resolved 
                  May 19, 2015
                  Updated by sreejith poovathen
                  Dear sir,
                  My name is Sreejith, I have booked one a lenovo 6000 plus during the flash sale on 12/05/15.I proceed to pay the amount through SBI net banking, but Rs 7499.00 amount has been deducted from my account without complete the transaction. Again I paid this full amount to buy this product from another account.so I totally paid Rs14998.00 for this product.But I have not received yet this loss amount up to this day(19/05/15).Please help me to get back my amount 7499.00

                  Thanks
                  Sreejith
                  Verified Support
                  May 20, 2015
                  Flipkart Customer Care's response
                  Dear Sreejith, Greetings from Flipkart.com! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID: Registered Phone Number: Email address used while placing the order: We look forward for your reply.
                  May 21, 2015
                  Updated by sreejith poovathen
                  Dear sir,

                  Thanks for your reply.
                  Here is attaching the details.

                  Order id- 0D[protected].
                  Phone no-[protected]
                  Email id [protected]@gmail.com

                  Thanks
                  sreejith
                  Dear sir,

                  Thanks for your reply.
                  Here is attaching the details.

                  Order id- 0D[protected].
                  Phone no-[protected]
                  Email id [protected]@gmail.com

                  Thanks
                  sreejith
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                    N
                    nikhilsanghvi
                    from Ahmedabad, Gujarat
                    May 19, 2015
                    Resolved
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                    Resolved

                    Address: Ahmedabad, Gujarat

                    to, the manager, Dear sir, I have registered for one mobile lenovo a 6000 plus & also ordered for the same today (19/05/2015). I received confirmation msg for order also but after 5 minutes i got prerecorded call from yourside which was for order confirmation i didn't do any thing in between call but still my order cancelled automatically. after that i called your customer care center & talk to Ms. Megha about the same she told me that i have to register again & after that she disconnect call without hearing me. after that i retry the same this time Mr. Pankaj verma received call & he also repeated the same thing this time & he told me that you received call because you select payment mode COD basis after that i asked him to connect the call to the manager. about approx 10 minutes he put my call on hold but he did't transfer the call. i have only two quotation for you. 1) I have already registered for that product & after giving order of same i have done nothing for cancel the order than why my order cancelled. & why i have to re register & waste my time for that product if mistak is not from my side 2)As per talk with Mr. Pankaj verma if you don't want to sell material on COD basis why you put provision for the same in option. Please reply on my below given mail id nikhil.[protected]@gmail.com
                    Complaint marked as Resolved 
                    Verified Support
                    May 20, 2015
                    Flipkart Customer Care's response
                    Spoke to customer and informed him the reason why his order was cancelled and informed him to place a fresh order. Customer agreed for the same. So closing the case.
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                      A
                      adhiraaj
                      May 19, 2015
                      Resolved
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                      Resolved

                      Address: Gautam Buddh Nagar, Uttar Pradesh

                      To Whom SoEver it may concern I have purchased (Order Number : "OD[protected]" Product : Lenovo A6000 Plus) from flipkart, and my piece is completely defected due to below reasons : Auto Switch off after after few hour Gets over heated while talking on call Please change my product and provide me another one. With Warm Regards Chandan Singh Chauhan
                      +1 photos
                      Complaint marked as Resolved 
                      Verified Support
                      May 20, 2015
                      Flipkart Customer Care's response
                      Spoke to customer and he complains that his handset turns off automatically often and it gets heated up very soon. As per previous interaction, we have already sent smart-check link and a scheduled call back is arranged from tech team at 5:00pm. So informed the same to customer and closing the case
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                        A
                        a.mukherjee
                        from Mumbai, Maharashtra
                        May 19, 2015
                        Resolved
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                        Resolved

                        Address: Howrah, West Bengal

                        Hi, This complaint is regarding 1. Order ID: OD[protected] Rs. 928 (Raindrops Casual, Party 3/4 Sleeve Solid, Printed Women's Kurti And Raindrops Formal 3/4 Sleeve Printed Women's Kurti Color: Off White - Black) As well as Order 2. ID: OD[protected] High Star slim fit women's jeans. Rs. 431 Regarding this three product's I've asked for return and refund on 8 th may. it was supposed to be picked up by today 18th may . Nobody has came for the reverse pick up.This has been an extremely frustrating experience for me. if you buy once no option to refund this should be Flipkarts tag line. I want my money to be refunded asap as i can’t wait for anymore & also for the harassment & emotional torture & the financial loss as my money is stuck for so long Flipkart should pay a penalty. I have already shared my bank details with flipkart. no action has been taken till date Please refund me back as soon as possible. contact me _ palmukh.[protected]@gmail.com
                        Complaint marked as Resolved 
                        Verified Support
                        May 20, 2015
                        Flipkart Customer Care's response
                        The issue is already escalated to the concerned team to have the product picked-up at the earliest, so that we can initiate refund.
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                          Ruman Moulik
                          from Kolkata, West Bengal
                          May 19, 2015
                          Resolved
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                          Resolved

                          Address: Kolkata, West Bengal

                          I've registered a complaint about my redmi 2's camera which is not working since delivery. I'm attaching a screenshot of the problem as well. Order ID: OD[protected] Return ID: 19451864 But everyday I'm receiving a call from a different technical expert and each of them is just adding on what the previous one is saying. It seems like they are just trying to pass the month for which flipkart gives the warranty. And they are calling at their own convenient time just once every 24 hours. They are insisting me to have internet connection on my phone without which they can't help so I would also say that the terms and conditions on flipkart website are incomplete. I am certainly dissatisfied with the way they are handling the problem. If they can't replace then I would like them to return my rs. 6, 999 fully in cash. After this it is quite likely I would discourage my acquaintances to buy electronics from flipkart.
                          +1 photos
                          Complaint marked as Resolved 
                          Verified Support
                          May 20, 2015
                          Flipkart Customer Care's response
                          Tried calling customer and it was switched off and was not able to make contact on his alternate number . So sent e-mail to customer asking for alternate number and convenient time or request him to call customer care for further assistance and closing the case until customer reverts.
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                            Ganesh kumar emp
                            from Mumbai, Maharashtra
                            May 19, 2015
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                            Address: Coimbatore, Tamil Nadu

                            I bought MOTO E-2nd generation mobile phone through flipkart on 11.05.2015.As soon as I received the mobile, I found that there is camera issue in my mobile.Then I contacted Customer Care number and explained about this 4 to 5 times. Inspite of my repeated followup there was no response.So kindly resolve the problem and give me solution immediately.my order No:OD[protected].Registered Number [protected].
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                              S
                              Sudhir Mandodi
                              from Mumbai, Maharashtra
                              May 19, 2015
                              Resolved
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                              Resolved

                              Address: Mumbai City, Maharashtra

                              Dear Sir, I had purchased Moto G through flipkart. I faced a problem with charger, so for getting original one I logged in and booked one whose order No. is OD[protected] which was not able to plugin due to small socket pins. Few times I tried but it's not working. Later on when I tried its not working. So I complained on toll free, they guided me to one service outlet in Andheri-east. Where the officials doesn't no how to behave with customers it's not with me but he was behaving in the similar passion with everybody it might hamper your brand. He straight away told me only mobile can be repaired not charger. If it's so why on toll free your executive guided me to service center. Was I sitting Idle. What is the guarantee of product you purchase through online and service you get is embarrassing. Can someone provide me the solution?
                              Complaint marked as Resolved 
                              Verified Support
                              May 20, 2015
                              Flipkart Customer Care's response
                              Spoke to customer and got to know that he ordered for (Trost Moto G(2nd Gen) Set (Data Cable & Usb Adapter) Battery Charger ) in Mar, 2015 and it does not work and as per update the item only has 7 days warranty against manufacturing defects and it has also crossed the replacement period. Customer reported the issue after 2 months after delivery, so informed customer we would be able to do much in this case and closing the complaint.
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                                crjagtiani
                                from Mumbai, Maharashtra
                                May 19, 2015
                                Resolved
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                                Resolved

                                Address: Mumbai City, Maharashtra

                                Flipkart customer support is getting worst, recently bought kids product from flipkart order id OD[protected], product delivered was not as described in website and package was in damage condition, received a call from their representative Gomathi, spoke in a very rude tone and stating that she is trying to help me . flipkart customer support is getting worst.
                                Complaint marked as Resolved 
                                Flipkart have resolved my problem, Got a call from flipkart team and they have refund my money also assured for better support from customer care team.
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                                  Guru2.2008
                                  from Bengaluru, Karnataka
                                  May 19, 2015
                                  Resolved
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                                  Resolved

                                  Address: Bangalore, Karnataka

                                  Hi, I Purchased Moto G2 from Flipkart on[protected] & the same was delivered on[protected] order ID:OD[protected], and I noticed there was an clarity issue with the primary Camera, called multiple time to flipkart Customer care they used to tell me you will get a call from technical backend team to resolve my issue, where my issue is still not yet resolve & have no clue on my refund of my money, the 1st complaint was raised on[protected] & today is already[protected], I need the handset to be replaced nor Refund the money in next 24hrs, Phone no : [protected] / [protected] Return ID: 19100265 Return ID: 19296090 Email ID : Guru2.[protected]@gmail.com Regards Guru Prasad
                                  Complaint marked as Resolved 
                                  Verified Support
                                  May 20, 2015
                                  Flipkart Customer Care's response
                                  Spoke to customer and arranged for a call back from tech team and assured that we will help her with replacement/refund accordingly after trouble shooting steps.
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                                    Tarang Chokshi
                                    from Surat, Gujarat
                                    May 19, 2015
                                    Resolved
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                                    Resolved

                                    Address: Surat, Gujarat

                                    i have ordered mahavir induction cookware set. my email id is [protected]@gmail.com and contact no is [protected]. i have complained over 2 times to your customer executive. they said, we fulfill your request within 24 hours but still i cant get my product. in my delivery, i didnt get 2 handle of pan and one Top for closing pan. How can u forget your responsibility of customer satisfaction.Plz ASAP solve my problem, otherwisw i will going to take help at consumer office for your complain.and 'MEAN' my words. Too much disapppointed...
                                    Complaint marked as Resolved 
                                    Verified Support
                                    May 20, 2015
                                    Flipkart Customer Care's response
                                    Spoke to customer and got to know that he order for (Mahavir 7pc Induction & Lpg Compatible 7 - Piece Cookware Set ) and the item delivered did not have handles and top pan cover in it. So apologized for the inconvenience and when checked found that we had already approved replacement. So informed customer about the time line for delivery and closing the case as the issue stands resolved.
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                                      gayathri ravi
                                      from Chennai, Tamil Nadu
                                      May 19, 2015
                                      Resolved
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                                      Resolved

                                      Address: Chennai, Tamil Nadu

                                      Hi, I bought a butterfies handbag on 08.01.2015 from Flipkart and it goot delivered on 16.01.2015. Within 2 months the handle got worn and the bag is not in usable condition. I demand a replacement of the bag asap. Order ID : OD[protected]
                                      Complaint marked as Resolved 
                                      Verified Support
                                      May 20, 2015
                                      Flipkart Customer Care's response
                                      Spoke to customer and informed her that we will not be able to replace the product as it has crossed the replacement period and closing the case.
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                                        K
                                        kunal solanki
                                        May 19, 2015
                                        Resolved
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                                        Resolved

                                        Address: Mumbai City, Maharashtra

                                        I took lenovo a6000 plus it came on 16 of this month.. And from past two days I getting this problem of battery drainage.. And very fast in 15 minute the 100 percent battery is gone.. They have fooled me and given me a faulty piece.. Please replace me a new cell
                                        Complaint marked as Resolved 
                                        Verified Support
                                        May 20, 2015
                                        Flipkart Customer Care's response
                                        Dear Kunal, Greetings from Flipkart.com! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID: Registered Phone Number: Email address used while placing the order: We look forward for your reply.
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