Flipkart Complaints & Reviews

Hi,

Use Twitter to post your complaints they will repond you quickly

tweet your complaints to @flipkartsupport and @flipkart

FLIPKART CHEATING people is no big deal. Always making mess out of huge orders...


Sending wrong items after delaying the delivery dates... Keeping cashback offers and not refunding the money..

ALL IN ALL FLIPKART IS NOT KEEPING HAPPY CUSTOMERS NOW...


Seems they need someone to train them in online business...

Got my refund FROM Flipkart after motorola rolled out the issue and confirmed the refund of money.

Not Refunding my money, they guys are manupulate

Flipkart has delevered me the wrong product and i returned it nd requested for refund in bank transfer 1month before.bt there is no refund innitiated in my account yet.nd the main part...flipkart is saying repetedly that it hs bn refunded alrdy.my order id is[protected]

Dear Sir/ Mam I have order Mobile Phone from Flip Kart ( MOTO G 16GB) on Friday (23.05.2014) Evening with Order no OD[protected]) & they have delivered the same today(26.05.2014). We have open and insert SIM but network is not working than we have may this SIM will not working but again another as well the same error. we had do complaint to Flip kart but they need 72 hours for Call me back than they will take issue to higher authority. We are using Online shopping as they promise to Deliver us Good & Fine products but now my Freight also has faced the same problem he is getting New Mobile but it is not service which they told us on TV adds & On Net as well. I need my Mobile in next 24 Hours with Correct Products if not than i need full Refund with New Mobile Phone.

Refund has been processed to customer on 10th, Informed the same to customer and provided with transaction id

Spoke to customer regarding the issue, is resolved as the product is returned and the amount is refunded. Also confirmed the same with customer. So closing the case.

With ref to order id. OD[protected].

I returned the above product which was received in the warehouse on 30th September and amount of rs.990 was refunded to remiited debit card account . it is very disappointing that there is no initiative taken by flipkart to refund the money as earliest as possible. Today's its 11th Oct, 2014...almost 12 day from the day refund was initiated and still I had not received my money. Worst service...poor, disgusting, irresponsible and really frustrating!!! I want my money!!

Hi,
I subscribed for flipkart first subscription on OCT 6th. I didn't find the privilege relevant for me and I cancelled it on Oct 28th. As per your terms I must get the 11 months amount refunded. i bought the subscription for 399. Subtracting 1 month's 33.25rs, I am eligible to get Rs. 365.75 . I immediately received a mail saying"You are eligible for 365.75 rs refund". But you have refunded only 264.75(Rs. 101 less than the eligible amount) On 31st Oct.
I am attaching the online bank statement SCREENSHOT for proof.
I had complained about the same on November first week also. A representative called me and he was unable to give me a proper reply.Atlast he made me to hold the line for more than 10 Min's which forced me to cut the call. I then mailed through the flipkart complains(on your website). As a result, I got a call from the customer service saying "Rs 101 refund has been initiated and you will be credited with the amount in 7 working days". It's been 3 weeks since the phone call and no money has been debited till date. The SCREENSHOT proves the above statement too.

Kindly consider this genuine request and initiate the remaining amount as soon as possible.

Registered email id : [protected]@yahoo.co.in

Thank You.

Hi,

Product : Honor Bee Y541-U02

Order id: OD[protected], OD[protected]

I have tried making payment through debit card option with 10% offer. Amount got deducted

but order is not generated.

First time i paid through icici bank and second time citi bank

total amount deducted is 4500+4500=9000

Please refund my amount at the earliest

ICICI transaction id :TX[protected]

Citi Bank: PURCHASE SUBJECT: MCUPOS 31MAY1627 Card no.: 5497XXX0XXXX1207 31MAY

FLIPKART.COM Banglor Ref:[protected] Ref No :- 31MAY1627

Your reference: http://ctrlv.in/582057
http://ctrlv.in/582063

ICICI Bank confirmation

Dear Customer,

Thank you for banking with ICICI Bank.

You have used your Debit Card linked to Account XXXXXXXX0913 for a transaction of INR 4, 499.00 Info.VIN*FLIPKART IN on[protected]:50:15. The available balance in your Account is Rs. 10, 234.96.

If you have not made this transaction, please call our 24-hour Customer Care number mentioned on the reverse of your Debit Card. You may also visit www.icicibank.com for the Customer Care number.

Earn PAYBACK reward points on your purchases online or at merchant outlets. For further details on rewards, offers and benefits on your Debit Card, please visit www.icicibank.com/debitcard.


CITI Bank Confirmation

Dear Customer,

Thank you for banking with Citibank.

Please note the details of a recent transaction on your Citibank account.

Your debit card 5497XXXXXXXX1207 has been used to make a purchase of Rs. 4499 at FLIPKART.COM Ba on 01-JUN-15.

In the event that this or any other such purchase has not been made by you, please contact 24x7 CitiPhone helpline immediately.

Now, avail up to 20% off on dining with your debit card. For more details, visit our dining offers page at http://online.citibank.co.in/card-offers/special-offers.htm?eOfferCode=OP0075

Assuring you of our best services at all times.

Warm regards,
Manager - Customer Service

Now this order OD[protected] has been approved and product is already dispatched. Second order OD[protected] payment received on flipkart side and the same is not update to me.

Now this order has been completely removed from flipkart website. Only they are extending date not giving proper resolution for refund. I hav every conversation which i spoke to flipkart executive

For your reference: http://ctrlv.in/582886

http://ctrlv.in/582890

I am in vein with lost money.. No proper response from flipkart team. Please take this issue as serious and resolve my problem at the earliest. If you want any other information from my side please contact us.

Hi,

Product : Honor Bee Y541-U02

Order id: OD[protected], OD[protected]

I have tried making payment through debit card option with 10% offer. Amount got deducted

but order is not generated.

First time i paid through icici bank and second time citi bank

total amount deducted is 4500+4500=9000

Please refund my amount at the earliest

ICICI transaction id :TX[protected]

Citi Bank: PURCHASE SUBJECT: MCUPOS 31MAY1627 Card no.: 5497XXX0XXXX1207 31MAY

FLIPKART.COM Banglor Ref:[protected] Ref No :- 31MAY1627

Your reference: http://ctrlv.in/582057
http://ctrlv.in/582063

ICICI Bank confirmation

Dear Customer,

Thank you for banking with ICICI Bank.

You have used your Debit Card linked to Account XXXXXXXX0913 for a transaction of INR 4, 499.00 Info.VIN*FLIPKART IN on[protected]:50:15. The available balance in your Account is Rs. 10, 234.96.

If you have not made this transaction, please call our 24-hour Customer Care number mentioned on the reverse of your Debit Card. You may also visit www.icicibank.com for the Customer Care number.

Earn PAYBACK reward points on your purchases online or at merchant outlets. For further details on rewards, offers and benefits on your Debit Card, please visit www.icicibank.com/debitcard.


CITI Bank Confirmation

Dear Customer,

Thank you for banking with Citibank.

Please note the details of a recent transaction on your Citibank account.

Your debit card 5497XXXXXXXX1207 has been used to make a purchase of Rs. 4499 at FLIPKART.COM Ba on 01-JUN-15.

In the event that this or any other such purchase has not been made by you, please contact 24x7 CitiPhone helpline immediately.

Now, avail up to 20% off on dining with your debit card. For more details, visit our dining offers page at http://online.citibank.co.in/card-offers/special-offers.htm?eOfferCode=OP0075

Assuring you of our best services at all times.

Warm regards,
Manager - Customer Service

Now this order OD[protected] has been approved and product is already dispatched. Second order OD[protected] payment received on flipkart side and the same is not update to me.

Now this order has been completely removed from flipkart website. Only they are extending date not giving proper resolution for refund. I hav every conversation which i spoke to flipkart executive

For your reference: http://ctrlv.in/582886

http://ctrlv.in/582890

I am in vein with lost money.. No proper response from flipkart team. Please take this issue as serious and resolve my problem at the earliest. If you want any other information from my side please contact me:[protected]

Dear sir,
i have order honor bee phone on 18 jun 2015, against order ID-OD[protected] Item), but on i have cancel the order due to phone box damage and no any item in the box so i have not received the item, and cancel he order by customer care, and customer care assure me till 10 july i will get the refund, and today 11 july again call to customer care please resolve my issue (refund Rs. 4499) as soon possible.

I am requesting for moto g2 handset issue since last month. Though promised by flipkart executive for refund also have an email for the same, still flipkart not initiating my request to next process.
I want refund for mobile.
I do not wish to replace same mobile.
I am already aware that product is not good then there is no point in replacement.
I need refund.

I am requesting for moto g2 handset issue since last month. Though promised by flipkart executive for refund also have an email for the same, still flipkart not initiating my request to next process.
I want refund for mobile.
I do not wish to replace same mobile.
I am already aware that product is not good then there is no point in replacement.
I need refund.

Flipkart — shippment

sir when i tried to purchase a badminten racquet.. it is shown that in qoutes"following item(S) are not deliverable to address provided" though i have given a genuine address . morover there are quorier centres nearb

Flipkart — s3neo danaged

Refunds r nt being provided by webste for damages prodict win 2days f purchased

mixi grinder

Fault in inside rotation wheewwheel

Defective Mobile phone

I had ordered sony xperia M and its defective, cannot insert the earphones and camera is defective there is a powdered in the earphone point on the phone This is the first time i regretted ordering from Fdlipkart

wrong delivery of screen guard

I orderd tufend screen guard for htc 816g but i got without tufend screen guard so kindly change my screen guard n send my tufend screen guard

they stuck my money

flipkart stuck my wallet money, they are not giving it to my bank account, also they are not taking any order when i use my wallet money. worst experience ever my number: [protected]

money deducted but my parcel is not deliverd to me

hlo sir, i had try to purchase a hp pendrive and money was diducted from my sbi account but, i ve not receved to me till today.. i want to know whats the problem having ... plz contact to me... [protected]

Phone defective but his not give replacement

I am purches a iphone but his defective so i am also complain on before 1 weak but no resolve the problem after i do the every day complain to flipkart but his said resolve your problem on tomorrow but company not take the action so i want replace my phone

Packaging Executive

Hello I am Mr. Sudhir Kamble Client : Flipkart Online Services pvt ltd. Designation : Packing Executive Work Details : 19oct 2011 to 31 Aug 2012 I have not received My P.F. Please Help me out.

CHANGE THE COLOR

I WANT TO CHANGE THE COLOR OF MY FLIP COVER

micromax mic not working

my order no OD[protected] mic not working so replace my mobile thanks

Moto G 16 gb black phone

Moto g Phone delivered to me this Saturday...This Phone is extremely Slow (Slower than even Galaxy Y) and the signal connection is very weak...Make sure you Resolve the issue at the earliest..

Kutte ke pillo - Complete fraud Madharchood

Harami ke bacche tune mere account se transaction karke apni behan mere sath sulani hai kya. Ek baap ki aulad hai to samne aake deikha tere khandaan me kisi ne kabhi koi chodi nahi hogi jitna main chaodunga harami ki aulad.

NOT GET BACK MY REPLACED PRODUCT

I ORDERED A BALL FROM FLIPKARTONLINE AND WE SEND BACK IN REPLACEMENT BUT IT IS NOT RECIEVED YET

Xiaomi redmi 1s sound

xiaomi redmi 1s, sound is not clear and very low sound. while calling after few minutes the sound clarity becomes low and I can't talk. and the phone gets heated very much.

PLACE DOUBLE ORDER

I HAVE ORDRED ONLY ONE NOKIA LUMIA 520 BUT IT SHOWS TWICE IN MY TRACK ORDER CANCEL ONE ITEM EITHER OF THEM OD[protected], OD[protected]

Took money and not delivering product. No refund. Simply playing smart with mail response to steal my money

Check Incident:[protected] and do take appropriate action. Don't simply steal my money. You have got my payment. HDFC has also confirmed it that you have received the money.

Sir, my name is Bharath. I am planning to purchase Moto E from Flipkart. Can you please tell me if Flipkart offers mobile phone insurance for the product. I understand they offer "Transit Insurance" for the product untill it reaches the customer. But, mobile phone showrooms offer Mobile insurances against theft or damage after purchase. So, please let me know about this.

I had order two ball from flipkart one is argentina ball and another was nivia shinning star football in argentina ball there was no fault but the nivia shining star ball was having many fault it's box was broken and the ball was having pen marks and the ball was having cut marks in it that when I try to fill air in the ball all the air comes out of it and then i talk in custamer care they tell me that they will exchanged the and give me a new one but the played trick with me and send me the message of exchanged of argentina ball and when i read that message i recently call them but they dodn:t pick up the phone atlest i have did 10call to them form10days but after the 10day the pick up my phone i tell them that what the fault work your member have did on 5august they said me that they will escalate my issue to concerned member than next day they sent me a message that the seller had dissaporved to accept my return request and when i have read this message i called them atleast 10times but they cut my call

The denial of my order foe MOTO E FROM flipkart.com IS VERY MUCH DISAPPOINTED. let this not happen again in e commerce please take some action

Actually I was ordered two MOTO E mobiles during the big billion sale on 6th October for 1500rs per one. After placing, my order is approved and i got the confirmation mail too with the order numbers.At night 10:30 p.m i got the message like the orders was cancelled.I have done the procedure in a proper way and also they mention that there is no cancellation of products on the big billion day. But they cancelled my orders, and a refund of 1500 r.s has been credited to my wallet account.This is simply cheating the genuine customer. my order numbers are OD[protected], OD[protected]. i don't want any refund. Please proceed the orders.

Hi sir,
am vijeesh, I got phonenix my pad English learner tablet for kids blue no F059 on 24/11/2014 from flipkart.com this is order number OD[protected], they charged 350/-RS But original cost on the pack ONLY 110/-RS, The flipkart charged three times more from me and cheating our peoples so I request you to change me only the correct amount other ways I shall return back my product .

vijeesh p v

+91 [protected]

[protected]@gmail.com

the picture shown in the website is a fraud and its completely diffrnt from d products actual colour and quality...
flipkart people are cheating and i m gonna take action against u people
i shld make ppl aware of this cheating

Most of the so called Discounted Products are higher than the market price.

Flipkart is Exploiting the Sentiments and Urge of Online Shoppers; and lure the aspirers with degraded, sub-standard products in the way of wrong product shipment.

Complaint:-
Ordered a specific brand of Mobile back Cover which cost Rs.119/- on Discount Offer which Flipkart Claim its actual value Rs.1199/-
Paid the money in advance using online banking.
After 5 days, i received a parcel and opened to find a different brand which is ugly and spoiled.
Called up the customer care to report and requested to send the same. Came to know Flipkart only refund the money once the product is returned/collected and the money will be released only in a week's time.
As a matter of fact i selected the right product i wanted, paid as instructed and waited for 5 days; now i am forced to wait for another 7 days to get my money back. And also i did not get the product i ordered.

No fault of mine, i was forced to wait for 5 days, received a wrong product, now forced to wait for another 7 days to get my money back.

This is not just one case; i myself have experienced more than 7 times in a total order of about 20 nos.
On an average, a product costs about Rs.1000 X 10000000 wrong shipment a day.
Rs.1000 crores- out of which atleast 400 crores is kept with them as refund money on a daily basis; which get released only in 7 days time. So Rs.400 crores X 7 days = Rs.2800 crores in a week.
Also about 40% of the wrong products delivered never comes back, since customer does not take the trouble and time to return it. That is, another big Gain; because FLIPKART pushes those dead stock which is otherwise Liquidated at negligible cost.

Sending a wrong, gullible and spoiled product instead of a credible brand/product which the customer has rightly ordered.

As per the statistics, Flipkart delivers more than 2 million products on a daily basis across India. Of which about half of the products are sent wrongly either intentionally or by mistake.
That is a million product which is been cleared off from Flipkart warehouses which other wise does not sell or no single customer will ever buy those products.
Only less than 40% customers who received wrong product take the effort to return;
Flipkart in reality cheats, deceives and breach the Trust & faith Online customers has put on it.
Also they hold the money for about a fortnight, which accumulates to billions of Rupees on any given day. Billions of rupees in Flipkart account getting accumulated and cycled only in a fortnight is a huge Scheme - a fraudster scheme which any body with sense could understand.

this is vinay..(vinay.[protected]@gmail.com)
i am booking lenovok3 note (mobile[protected]today 12pm)
its will add to cart in today 12pm ..and the ending time to sale 6pm ..
but now my product was displaying OUT OF STOCK..
but why...
this is not correct ...
its also one type of cheating ..this is the reason for you r losing your customers..
first one ...it"s me...
thank you.

Charger adapter not working for Huawei honor holly Hol-U19

I purchased Hol-U19 handset in flipkart online on dec 4th 2014. Got it delivered on 7th dec 2014. Till now no issues but recently my charger adapter is not working when I try to charge my phone. Please replace it.

by Hirdesh singh chouhan

my cosco rio football size no3 my footbal is not running for 1 month i want new football or give my rupees to me you didn"t give football or ruppe i will complaint in consumer form and case on your website

unable to order

I wanted to order gta4 PC version but a message popped up that flipkart cannot send it to my adress.please help and send a solution.

an order with CASH ON DELIVERY ordered by someone with my my login id

a total order of Rs.21646 is ordered by an unknown identity not able to contact customer care and no option of cancelling a product please help

Hear phone connecting port problem

H

Order ID :OD301540157301067100

Product :Sari /THFSR7975CRVS Ambaji geometric print damage in sari border and pallu cutting

asus zenfone 4 tooi

Battery performance was very dull

RECEIVED FAULTY PRODUCT

RECEIVED A ASUS ZENFONE 5 WHICH WAS NOT WORKING PROPERLY. FROM LAST ONE WEEK REGULARLY FOLLOWING UP WITH FLIPKART TEAM. BUT NOTHING ELSE THAN A ASSURANCE FOR CALLBACK IS RECEIVED.

I am oder infous bingo 10 mobile what i am recvied a diffrent item

I have recvied a diffrent item i am recvied a kodak photo paper prodct pick up compleate ekart 5 days what not so my refound flipkart is very low compney this is a fake companey my email.id [protected]@gmail.com my contat no-[protected] and my oder id-OD[protected] iam sent pickup clip and total amount 4499

The issue has been escalated to our Tech Team, We will update once issue gets resolved.