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Flipkart Complaints & Reviews

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Updated: Dec 26, 2025
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Flipkart reviews & complaints page 2185

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R
Renu1984
from Chennai, Tamil Nadu
May 31, 2015
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Address: Coimbatore, Tamil Nadu

Order No. OD[protected] We purchased 2 Nos of Lava Iris 370 - Mobile is hanging off very offen, unable to work on the same and the battery life is very poor. Kindy arrange to replace the same or suggestions for exchange to some other mobiles is welcome.
Complaint marked as Resolved 
Verified Support
Jun 01, 2015
Flipkart Customer Care's response
Spoke to customer and informed to follow T/S steps. Hence closing the case
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    death49
    from Kolkata, West Bengal
    May 30, 2015
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    Address: Kolkata, West Bengal

    The item delivered to me for order# OD[protected] was damaged. So I returned the item. The replacement delivered was again damaged. But this time seller rejected the replacement appeal as the seller was out of stock. Hence, Flipkart executives inform over phone that the refund will processed and it will be credited in my bank account within 3 business days. However, 3 days has been passed by. And I tried to contact them several times but every time they are saying that within 24 hours, they would collect the damaged item and the money would be refunded. When I asked them to take me to the higher authority, they intentionally put me on hold several times and at the end the call got disconnected. If needed I can process the last incident id#. Please do the needful as soon as possible.
    +2 photos
    Complaint marked as Resolved 
    Verified Support
    Jun 01, 2015
    Flipkart Customer Care's response
    Arranged for a pick up and refund, hence closing the issue.
    This is a fake side. Please complain against this site.They would call you and demand for your debit card details. PLease dont provide those details. Completely ignore this site
    This is a fake site. From the internet I found out that this is a Canadian website. Please don't fall into the trap by seeing the look and feel of this website.
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      Dhiraj D
      from Mumbai, Maharashtra
      May 30, 2015
      Resolved
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      Resolved

      Address: Ahmedabad, Gujarat

      I have purchased AC from Flipkart and has been delivered on 24th May 15. After that installation service due for AC in next 2 business days, Since i have purchased stabilizers also which was scheduled to be delivered on 28th May was deliver 1 day early that is on 27th. When i got a call from Flipkart on subject matter, I told them to install the AC once stabilizer reached home in single go that is on 27th. Now when I had called them on 27th to arrange to installation, they told me that AC will be installed today, but not happened, on next day when i called them again to know the status they informed me that now they are taking/opening the request for installation and will be done by maximum 30th May 15 at1.0 pm.Thereafter i called them everyday to know the installation status, everytime customer care executive makes fake commitment that today it will be installed but no progress was made in this regard & even no updation was made to customer. now today when this target date also crossed, I called them 4 times & they made again false commitment that today it will be done by 1.0 pm then 4.0 pm then 6.30 pm then 9 pm. But problem persist and they given me a new target now to get it done by 1 June 15 at the end of the day. I would say that, customer care executive are making false commitment to me eveytime in every call and rather problem solving they give me new dates. Still that AC is not installed because of worst service to customer & putting customer in huge trouble. It svey annoying & irritating ! details are Order Id: OD[protected] Product: Voltas 125CYu 1 Ton 5 Star Split AC Invoice No : # MUM_BHI_01L[protected] Invoice Date:[protected] VAT/TIN: [protected]V Service tax #: AAACW8725FSD001
      Complaint marked as Resolved 
      Verified Support
      Jun 01, 2015
      Flipkart Customer Care's response
      Working on this issue and will resolve it immediately.
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        S
        S.Thanuvamoorthy
        from Naliya, Gujarat
        May 30, 2015
        Resolved
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        Resolved

        Order OD[protected] mmx377g dongle 377 G -received to day 30_5_15_ not working. Does not get loaded and flashes "source file is correpted". How do I return or get my money back. S.Thanuvamoorthy, A156 NGO A Colony, Tirunelveli 627007. Mobile [protected].
        Complaint marked as Resolved 
        Verified Support
        May 31, 2015
        Flipkart Customer Care's response
        Replacement already provided, hecne closing the issue.
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          sakethips
          from Hyderabad, Telangana
          May 30, 2015
          Resolved
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          Address: Warangal, Andhra Pradesh

          I ordered honor holly mobile from flipkart, its proximity sensors and touch not working well, I ordered for return for 3 times all the time they are saying same thing that we have been fixed still now they cant fix my problem, in service center they are saying that better to replace your mobile I want to return mobile and refund my money my order number OD[protected] I was very concerned and I am not satisfied with their costumer support I just want refund of my money in below proof when i touch my mobile proximity sensors will varied to 0.0 to 1.0 but it wont varied...
          +1 photos
          Complaint marked as Resolved 
          Verified Support
          May 31, 2015
          Flipkart Customer Care's response
          Replacement already arranged and issue resolved.
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            S
            Surya Nguyen
            from Guruvayur, Kerala
            May 30, 2015
            Resolved
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            Resolved

            Address: Palakkad, Kerala

            The product, Asus Zenfone 5 A501CG, which has arrived by yesterday has no earphones found in it . Since i noticed it night i thought of giving a complaint .I've searched google to find whether My product gets earphone or not .It says You will receive earphone along with the box .So i am kindly requesting to please order asus earphone which we own.
            +1 photos
            Complaint marked as Resolved 
            Verified Support
            May 31, 2015
            Flipkart Customer Care's response
            Dear Surya, Greetings from Flipkart.com! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID: Registered Phone Number: Email address used while placing the order: We look forward for your reply
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              gaurav.bangar89
              from Gurgaon, Haryana
              May 30, 2015
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              Address: Gurgaon, Haryana

              unsatisfactory customer care, late product delivery, 3 times complaint registered still no solution particular order. order expected delivery date was 29th may 2015, then after first complaint order delivery date changed to 30th may 2012, after second complaint order delivery date changed to 31st may 2012, after third complaint order delivery date changed to 1st June 2012, Very Disappointed thing for a reputed company. Order OD[protected]
              +5 photos
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                Shantanu Rai
                from Thiruvananthapuram, Kerala
                May 29, 2015
                Resolved
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                Address: Vadodara, Gujarat

                I placed an order for iPhone 4s on 26th may 2015 . They (flipkart) told that expected dilivery to be on 30th may. But today I called and they told they cannot give the product. That day offer was also there but now it's not there . They are saying that cancel that order and again place a new order which wI'll be delivered. But there is price difference between the two. Kindly see to that Order no: OD[protected]
                +1 photos
                Complaint marked as Resolved 
                Verified Support
                May 31, 2015
                Flipkart Customer Care's response
                Called customer and informed him regarding the promised date.
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                  Y
                  yogesh22
                  from Delhi, Delhi
                  May 29, 2015
                  Resolved
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                  Address: Thane, Maharashtra

                  htc 816 desire faulty handset delivery and they are wasting my time by getting their technical team to handle it every time i get a message that we are unable to contact you and we will call after 24 hours from last 4 days they are doing this and when i contact their customer care they are also registering the complaint and their is no solution to the problem . they are big time cheater they just advertise about refund policy but when it come for the refund they are just wasting time and avoiding the same . My business is affected because of the mobile handset .I cant even buy the new handset since they have not refunded or replaced my faulty handset
                  Complaint marked as Resolved 
                  Verified Support
                  May 31, 2015
                  Flipkart Customer Care's response
                  Dear Yogesh, Greetings from Flipkart.com! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID: Registered Phone Number: Email address used while placing the order: We look forward for your reply
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                    blueberry123
                    from Bhopal, Madhya Pradesh
                    May 29, 2015
                    Resolved
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                    Address: Bhopal, Madhya Pradesh

                    I ordered phone from flipkart but it had battery issues, so i asked for replacement but they after calling many times they sent a technician to check the phone he said it has battery problem then also the flipkart people were not agreeing, but finally after persuasion they arranged for replacement. But accidentally the phones screen for cracked a day before replacement n the flipkart delivery man rejected phone. But the exact same case happened with a friend of mine first battery problem then screen cracked but her phone was replaced n mine was not. This is unfair n i want my phone to be replaced as well. My order id id OD[protected]
                    Complaint marked as Resolved 
                    Verified Support
                    May 31, 2015
                    Flipkart Customer Care's response
                    Called customer and educated her regarding the policies. hence closing the case.
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                      A
                      amity2a5
                      from Surat, Gujarat
                      May 29, 2015
                      Resolved
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                      Resolved

                      Address: Surat, Gujarat

                      I've ordered 2 in qty Reebok Yoga mat from the flipkart with the payment of 1470/-(735/- for each).. but i got only one, My billing information is: Invoice no: 3938 Order id:OD[protected] Seller : Pearl Enterprises Order Date: 20th May 2015 10:27 Am
                      +1 photos
                      Complaint marked as Resolved 
                      Verified Support
                      May 31, 2015
                      Flipkart Customer Care's response
                      Refund is already initiated to customer's account, hence closing the case.
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                        M
                        mkg2015
                        from Gurgaon, Haryana
                        May 29, 2015
                        Resolved
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                        Resolved

                        Address: New Delhi, Delhi

                        Hi, I purchased Flip cover for the mobile Samsung Galaxy E7 but i got my order for Samsung Grand 3 which is very small. Order item[protected] Registered Email id - mohit.2009.[protected]@gmail.com I called to your customer care but they are not listening me. Please arrange a call to get the order replaced. R's Mohit Gupta [protected]
                        Complaint marked as Resolved 
                        Verified Support
                        May 31, 2015
                        Flipkart Customer Care's response
                        Replacement shipped, hence closing the case.
                        Hello flipkart,

                        to start with really really bad service given by you.

                        I had ordered for K Smart scratch guard one for iPhone 5s and one for iPhone 6 and one back cover for iphone 5s.
                        all three orders were screwed up. i got scratch guards of neo plus company rather than K Smart which i ordered.
                        the scratch guard were only front where as i ordered front and back. Never got the third order which was a back cover for iphone 5s where they sent me one more scratch guard. So end of the day i am left with three scratch guards of some other company and that to only front no Back!

                        I launched a complaint so i was promised that the order will be replaced within seven days. So i got the parcel again this time the same mistake AGAIN. i was sent some another company scratch guard not the one i ordered. Also, worst thing one of them was broken. STILL NOT RECIEVED THE BACK COVER WHICH WAS THE THIRD ORDER.

                        TODAY MORNING I COMPLAINED AGAIN SO I WAS TOLD TO BE GET REFUND FOR THE TWO ORDERS. ASKED ABOUT THE THIRD BACK COVER THEY SAID IT WILL GET DELIVERED TODAY 24 JUNE 2015.

                        WHICH I DID BUT CAN YOU GUESS WHAT WAS IN IT SCRATCH GUARD AGAIN!!!
                        SO I CALLED CUSTOMER CARE TO COMPLAIN AGAIN FOR THE THIRD TIME THEY TELL ME TO CALL BACK AGAIN AS THE SERVER IS DOWN.

                        IS THIS YOU #ACHHA KIYA CAMPAIGN????


                        NAME : NIKHEEL DHOLEPATIL
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                          S
                          sheha sarkot
                          from Chennai, Tamil Nadu
                          May 29, 2015
                          Resolved
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                          Resolved

                          Address: Mumbai City, Maharashtra

                          Invoice num-del[protected] dated 04/05/2015
                          Product-lenovo a 7000

                          Issue-
                          I had brought through your website and now the mobile is not working.

                          It suddenly got shut down.

                          When i contacted lenovo service center they have instructed me to contact you first as we have brought it from you.

                          Kindly look into the issue as soon as possible please.

                          Regards,
                          Sneha
                          29/05/2015
                          Complaint marked as Resolved 
                          Verified Support
                          May 31, 2015
                          Flipkart Customer Care's response
                          Dear Sheha, Greetings from Flipkart.com! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID: Registered Phone Number: Email address used while placing the order: We look forward for your reply
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                            S
                            sai 23
                            from Hyderabad, Telangana
                            May 29, 2015
                            Resolved
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                            Resolved

                            Address: Hyderabad, Andhra Pradesh

                            I have received the A6000 plus just before some hours. just now i have opened it and trying to callu some one the display is getting shaked. 1. Display is not working properly. 2. Speaker also not working properly in some calls i am getting re sound are tooo slow voice. 3. I didnt received the mobile head set also.
                            Complaint marked as Resolved 
                            Verified Support
                            May 31, 2015
                            Flipkart Customer Care's response
                            Dear Sai, Greetings from Flipkart.com! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID: Registered Phone Number: Email address used while placing the order: We look forward for your reply
                            Dont buy lenovo mobiles and laptops they where cheating peoples they dont know how to talk customers also worest service and product. please dont buy any product in lenovo.
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                              T
                              Tanvir Haider
                              from Mumbai, Maharashtra
                              May 29, 2015
                              Resolved
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                              Resolved

                              Address: New Delhi, Delhi

                              i have purchased a 16 GB memory card on 22.04.15. when insert it in my mobile it was over heated and battery automatically exhausted immediately i contact to flipcart for changing it then they sent me new same card but it was also same problem after that i request for refund. the concern person told me your refund will come in 24 hours and i told for collect the memory card because it has no use for me. they reply keep this card or destroy it because in our policy defected item can't pick. after that the amount was not come in my account. whenever several times i contact for my paymentbut always they answered me wait for 24 hours. at last on 27.05.15 i strictly pursue my complain then they given me complain no.[protected] and told me with in 24 hours it will credit in your account but today when i checked my account it was not credited. i again contact with customer care and the reply is very shocking that no such type of commitment was done by flipcart after the long argument the concern person lodge my complain no.[protected] but refund is possible only in the condition to surrender memory card, cover pack, bill etc. i can't understand the policy of flipcart after one month they generate new thing which is impossible for any customer to keep original packet . at last my trust is left from FLIPCART totally and i never purchase any item from this company.
                              Complaint marked as Resolved 
                              Verified Support
                              May 31, 2015
                              Flipkart Customer Care's response
                              Called customer but no response, hence sent a mail regarding the update. Closing the case.
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                                dheelipan
                                from Delhi, Delhi
                                May 29, 2015
                                Resolved
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                                Resolved

                                Address: Chennai, Tamil Nadu

                                I bought a new huawei honor 6 mobile on 01.02.2015 .when I was playing a game in my mobile more than 3 hours suddenly it got restarted and that time my display does not working properly.. after some times my mobile display not working only black screen came and I went to authorized huawei service centre they refused to claim the warranty with unsatisfied reasons. Please kindly do me the needful.
                                Complaint marked as Resolved 
                                Verified Support
                                May 31, 2015
                                Flipkart Customer Care's response
                                Dear, Greetings from Flipkart.com! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID: Registered Phone Number: Email address used while placing the order: We look forward for your reply
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                                  Soaibkhan
                                  from Kolkata, West Bengal
                                  May 29, 2015
                                  Resolved
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                                  Resolved

                                  Address: Kolkata, West Bengal

                                  OD[protected] Sun, May 24, 2015 Lenovo A328 - Color: White Rs.5760 i have purchased this phone as per Details given By Online ... after that they deliver the product have defect immediately ai have send request to cancel the product & refund my money back, they have taken request for return & update me i will get a call back after 72 Hrs, , i am waiting last 3 day no calls only SMS they sending that "we are unable to call " this is the the way of cheating peoples (selling products with wrong information & Defected products
                                  Complaint marked as Resolved 
                                  Verified Support
                                  May 31, 2015
                                  Flipkart Customer Care's response
                                  Called customer but no response, hence sent a mail and informed the update.
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                                    navesh gupta
                                    from Pune, Maharashtra
                                    May 29, 2015
                                    Resolved
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                                    Resolved

                                    Address: Pune, Maharashtra

                                    I bought SoundMagic's ES18S Headsets few months back. In the beginning, it was working fine. But within few days, the right earpiece started giving problem. The right earpiece doesn't works sometimes. It's just 6 months old headphone. I tried contacting SoundMagic's service centre but they aren't responding nicely. This is not really expected from SoundMagic and flipkart that a faulty piece will be delievered. Please help me out with this. Thanks and Regards, Navesh Gupta Phn no: [protected] Email Id : [protected]@gmail.com Order no for reference : OD[protected]
                                    Complaint marked as Resolved 
                                    Verified Support
                                    May 30, 2015
                                    Flipkart Customer Care's response
                                    Called customer and informed regarding the policies, hence closing the case.
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                                      A
                                      amitkratif
                                      from varanasi, Uttar Pradesh
                                      May 28, 2015
                                      Resolved
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                                      Resolved

                                      Address: Varanasi, Uttar Pradesh

                                      I have got delivery of Lenovo A 6000 iphone on 11 th april... In the begining the product worked very good.. But after few days...there is very big problem of heating i m not able to chat, messaging, and evn while playing game...the phone gets heated... Further, 1 gb RAM doesn't work completely...i m not able to play racing game smoothly... ..Hell knows...what to do now... Please...flipkart take some initiatives...
                                      Complaint marked as Resolved 
                                      Verified Support
                                      May 30, 2015
                                      Flipkart Customer Care's response
                                      Dear Amit, Greetings from Flipkart.com! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID: Registered Phone Number: Email address used while placing the order: We look forward for your reply
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                                        kamal2mitra
                                        from Kolkata, West Bengal
                                        May 28, 2015
                                        Resolved
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                                        Resolved

                                        Address: Kolkata, West Bengal

                                        Order ID: OD[protected] I ordered Lenevo A6000 Plus on 28th April and received very promptly on 2nd May. First 7-10 days it ran smoothly but after that the device was facing a heating issue, since then the battery of the device draining in 3-4hrs without any internet or other service usage. It takes upto 8-12hrs to recharge it for a 100%. Sd card media is not showing in gallery, songs are not appearing in music apps. I filed a complaint with flipkart on 19th May and received exactly two calls. At first call on 21st May I was busy so they rescheduled the call but after that at the second call on 23rd May the technical support executive took alternative number, requested to install smart check app and never called back again, though he promised to call me back within an hour on the alternate number. And on 26th may Flipkart's seller cancelled my claim. So without any resolution, without any assessment, how can they cancel my claim? Under flipkart 30days hassle free return they bound to offer a refund or replacement if the product acts faulty. Submitted another claim but it seems they will not listen and close the claim again. Please help me with it, I shall forever be greatful.
                                        Complaint marked as Resolved 
                                        Verified Support
                                        May 30, 2015
                                        Flipkart Customer Care's response
                                        Called customer and resolved the issue.
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