Flipkart Complaints & Reviews

I Dhaval J Solanki booked cellow deluxe 200 W Hand Blender Blue through order id OD[protected] at your site. Today(14.05.2015) i received Cellow blend-N-Mix 400 175 W item against my booked order which is different. Look in to the matter seriously & arrange such that i can receive my booked cellow deluxe 200 W Hand Blender Blue earliest.

Hello, On April 29th, I had purchased one Lenovo A7000 in Wednesday sale and my order was confirmed first. But next day, I got a message that my order has been cancelled and refund has been processed. Then, on May 6th, I again purchased the same mobile and my card was charged and order confirmed. Later same day, I got a message in the evening that my order has been cancelled and refund has been processed. This time, I called the Flipkart's customer care number and talked to one customer support rep and he told me that there is some technical issue and I insisted again and again to tell me that technical issue but he said he can just say "technical issue" and don't have exact details. Then, I wrote an email and got a reply that this was due to a technical glitch. Then, I again wrote in reply to that mail that this same thing was told by your customer care rep when I called on May 6th, but I want to know the exact reason. Also, it was mentioned in the mail which I got on May 6th after my order cancellation that Flipkart's team tried to call me - whereas no call was placed from Flipkart to my phone number. Then, I got a call from Syed AM from Flipkart's customer support team on May 11th and he apologized for the whole incidence and then said that he is adding the item to my cart and then I can make the payment and I will get the mobile for sure this time. Then, again he called after a few minutes and said that I have added the item to my cart and requested to make the payment. I made the payment on May 11th itself and got a message that my order has been confirmed via email and SMS. Then on May 12th, I got a message in the evening that my order has been shipped and will be delivered on May 14th. Then on May 13th, I got a message at around 06:44 pm that my order has been cancelled and refund has been processed. Then again I called Flipkart's customer care number and told their customer support rep the whole issue. He put the call on-hold twice to check the things and later said that this is due to some courier issue in your area and apologized for the whole scene. There is no courier issue in my area as I had ordered one Moto E2 in March from Flipkart and that was delivered very nicely at my address. And second thing is that if my area has some courier issues then why when I am checking on Flipkart's website by putting my pin code, it is showing standard delivery in 4-5 days. Then on May 14th, I got a mail from Flipkart support team that "We have checked with the logistic team and there was a mistake from their end as courier service is available in your area and please process the payment again." I SIMPLY DON'T UNDERSTAND WHY THEY ARE DOING SUCH ODD THINGS. I request you to kindly take some strict action against this nonsense going on by Flipkart. They have charged my card thrice in the last two weeks and sent messages first that my order is confirmed and then cancelling the order. It is a matter of great shame for Flipkart's management that they are doing such odd things and having this kind of low-class services. Regards, Himanshu

Registered number - [protected]... Had ordered a Nokia lumia 640 mobile handset and have paid the full amount for it. I have been waiting since the last two days for the product. Moreover, Blue dart is a very unprofessional courier service and has the worst customer service. Blue dart has been lying about the premises being closed whereas I have been waiting for the product at home. Tracking number- [protected] Will think twice before ordering anything from flipkart and also will never ever pay upfront for anything

i bought a Asus zenfone c ZC450 on 3rd of may its camera clear so i registered a return.from flipkart techical team a person called me on 5th of may and he said that he will send a smartcheck link but i not received it till 7th of may they called and said the same without sending the link after that i not got any calls from them. i bought this mobile to gift my sister's bday.it on 10th of may .now the mobile is not longer needed please refund me.my order id OD[protected] please help me on this thanks, mowliram

I ordered a product from Flipkart OD[protected] on Sat, May 09, 2015. I got a message on 12.05.2015 that the product could not be delivered since I was not available at home. Hence e-kart logistics person came to my place and went back without contacting me on that number which is given to flipkart. Next day I raised a complaint to flipkart and asked them to give me a call when the courier person comes to my address. It seemed that the flipkart didn't take the complaint seriously as the same thing happened next day and I didn't get any call. On the contrary, they said that they don't have contact details as they have nothing to do with e-kart logistics. This shows the lack of accountability on flipkart's part as they were trying to absolve themselves from the safe delivery of the product. again I raised a complaint for not calling me back as requested and i didn't receive a call back for today as well If Flipkart cannot ask the courier services to contact customers in case of non-availability of the customers at the delivery address, then y do they take down all the details of the customer. Can't they just make one call to the customer and that could have solved the problem then and there. Since I was not at home at the time of the delivery of the product the i could hence collected the package from the courier's facility in the city provided that I would have had the number which Flipkart straight denied to give. This is pathetic way of working and a way pathetic service. If one mere call could solve the problems then why to complicate things. Please don't expect the customer to sit at home and wait for the flipkaart person to come and deiver. there are other priorities. It was my last visit to this online shoping website considering their poor delivery facilty, lack of flexibilty and lack of accountability. BYE FLIPKART

I ordered a product from Flipkart OD[protected] on Sat, May 09, 2015. I got a message on 12.05.2015 that the product could not be delivered since I was not available at home. Hence e-kart logistics person came to my place and went back without contacting me on that number which is given to flipkart. Next day I raised a complaint to flipkart and asked them to give me a call when the courier person comes to my address. It seemed that the flipkart didn't take the complaint seriously as the same thing happened next day and I didn't get any call. On the contrary, they said that they don't have contact details as they have nothing to do with e-kart logistics. This shows the lack of accountability on flipkart's part as they were trying to absolve themselves from the safe delivery of the product. again I raised a complaint for not calling me back as requested and i didn't receive a call back for today as well If Flipkart cannot ask the courier services to contact customers in case of non-availability of the customers at the delivery address, then y do they take down all the details of the customer. Can't they just make one call to the customer and that could have solved the problem then and there. Since I was not at home at the time of the delivery of the product the i could hence collected the package from the courier's facility in the city provided that I would have had the number which Flipkart straight denied to give. This is pathetic way of working and a way pathetic service. If one mere call could solve the problems then why to complicate things. Please don't expect the customer to sit at home and wait for the flipkaart person to come and deiver. there are other priorities. It was my last visit to this online shoping website considering their poor delivery facilty, lack of flexibilty and lack of accountability. BYE FLIPKART

I brought a Micromax Canvas Nitro A311 from Flipkart; order no OD[protected]. I found issues with battery life of the product. I placed a replacement request and Flipkart has asked me to install Smartchk app for diagnosis. This app needs activation and I am still waiting for two weeks for Technical Service to call me and provide activation PIN. Every time I call customer service they will assure I will get a call in next 24 hours, but waiting from 06/05/13 until now. And then they closed the request without any explanation on 5/14. This is not a good way of customer response. I reopened for replacement request, either provide me a new handset or refund my money back. This is not good for flipkart. Please resolve this case as soon as possible...

I ordered a Samsung charger and usb cable. The model of charger was ETA-U90IWE. I received the order on May, 13, 2015 .My order id was OD[protected].I paid the desired amount and when i opened the pack it had only a charger of model ETA-U10IBE and had no usb cable in it.In the bill all the details were alright but the product in there was different . At about 3:20 i called the customer care and they told to call after 7 . The problem was that i had to leave on 15 and i was left with no charger. Then in the hope of exchange i dialled the customer care and now they told that it couldn't be replaced as the seller had no products left. Where did my product go. I ordered it on sale at 259 and now it shows 999.If i got the wrong product then where did my charger go away.The customer care executives asked my bank account details for a refund. Now where would i charge my phone from. I am left with no charger. The customer care executives told that the delivery boy will come and take the product and in about 5 days i will get the refund.I am very upset by flipkart services. In the morning the delivery boy came and asked me the usb cable with the charger. He got the information that he has to take a charger and a usb cable. But I didn't got the usb cable so how will I return it.He made me talk to a person and she told yesterday I hadn't told any complaint about the missing cable. I was harrassed a lot and after a lot of debate the charger was taken away.He told that it was written perfectly in the bill and my one hour was wasted in this nonsense.Finally he took the charger and I am just displeased a lot from flipkart. We can't even check before delivery and is this a really shame that such a big company does this kind of behaviour. MY NAME IS REENA KUMAR

I ordered sony power bank cp f5 5000mah They delivered sony cp f10/l 10000mah That too fake one No sony barcode, no proper content, no proper condition And no response of return request given by me FAKE FAKE FAKE Lost trust on flipkart and i will suggest to everyone not to buy any item from flipkart I WANT MY CASH BACK

Dear Team, Received MOTO G defective piece, Have complaint regarding the same and have not received resolution till date. I am very much upset this is very bitter experience. Now i dont want this mobile thus kindly help me to replace the same or refund money back. If fail to do so till 19.05.15 I will file complain in consumer court for the same. Awaiting for your positive responce.

I have bought an Daikin 1.5 Ton Inverter AC from Flipkart. The AC arrived on 27th April and installation was supposed to be done on 29th April. However no one called and turned up. I place a complaint with Flipkart on 30th and was promised an installation on 2nd May. Again the same issue. Now the installation was promised on 4th May. Today they sent me an message that the installation will be done on 6th May. Today is 14/05/2015 and still my product hasnt been installed. As u can see on the product details, company assures you a full warrant of 1 year and a compressor warranty of 4 years. When I called up Daikin, they said that they do not honour warranty if the product is bought online. So I called up Flipkart, they are not able to give a proper answer. I have waited for more than 15 days, harassed and tired down by Flipkart executives. I am finally calling them to take the product back and return my money back. An you will not believe it, the executives are still asking me to wait more. They are not properly taking my request to return the product. Dont buy this product as they will not provide you with any warranty and the harrasment is never ending. I believe that such a practice is maligning the reputation of your company. Many people are facing this problem. If you don't act fast, may be some legal suits might add up to your worries. Flipkart Order Id - OD[protected]

1. iske bi nhi aye OD[protected] name harsimran 2.iske bi nhi OD[protected] name harsimran 3.iske bi OD[protected] name riya riya [protected] sir tis my three oder but i cancle all nd i pay all oder in my debit acont. costmar care bolte he apke pais e8 working days me a jyeg but now 15 days se uper ho gye he or wo bol rhe he ki apke paise wapise trasfer kr diye but mujhe koi pais nhi mila me abnk ki statmant bhej bhej kar parshan ho chuka hu pls hlep me me studnt hu bhut problum ho rhe he 9000 ke paas mera paise gye hue he

Fri, 3rd Apr'15 I bought a Fridge (Electrolux) through Flipkart on Fri, 3rd Apr'15 The next day I found this fridge defective and was heating up badly. On Date: 05/04/2015 I requested for the return of the product. After numerous phone calls and emails I got a Technician on 12th May 2015 at my home. Technician came and said within 10 seconds that there is no problem with the fridge and its heating up is normal, I again told him that normally a fridge doesn’t heat up that badly otherwise why would I raise a complaint. He later argued saying that the kitchen temperature is high that’s why the fridge is heating up. He didn’t listen and to my surprise took his bag and simply went away. I called customer care and they said that there system is down and they can’t assist. I redialed and called again and suddenly there systems were working and said that they cannot do anything with the issue I have raised.. The worst service, I have experienced with FLIPKART as I was told that a product can be returned in a month time Details are here OD[protected] Purchase Date - Fri, 3rd Apr'15 Product - Fridge (Electrolux EC060PSH 47 L Single Door Refrigerator) I look forward to your reply and a resolution to my problem. I expect a much higher level of service and I am quite disappointed. I want to RETURN the product immediately with a full refund .I will be informing my colleagues and friends about this problem as well.

I purchased a JBL Wireless Speakers on 21st Arpil 2015. To begin with I was given a used product with items missing in the pack. I filed immediate return. It took several day (1 week) there was no notification. I had to call Customer Service only to know that the Seller did not have a piece. I then filed for Cancellation. I have neither got any infofmation nor any assistance about the pick up. I have to call Customer Service every time ( 11 Times. ) I am promised the same that it will get picked up. But I don't receive any information and the product is not being picked up. Look into the matter and kindly resolve. It truly is annoying and terrible at your end to be so callous. Registered Number : [protected].

I Have Ordered FLY Mini Clip Mobile Holder On 6th May 2015 With COD And Expected Delivered On 11th May But Today On 13th May I Got Email From Flipkart regarding cancellation That I Did Not Do. I Just Want that Item To Be Delivered To Me I Will Pay When I Will Get As It COD Order Order ID: OD[protected] Item) Seller: WS Retail Review Seller Order Date: 6 May, 2015 2:36 PM Amount Paid: Rs. 94 through Cash on delivery

I have made a huge mistake by buying an Air Conditioner from flipkart.com. While buying the air conditioner I was given an offer of free installation on the Godrej AC. Regarding the free installation of the air conditioner I was told by the Godrej engineer who came for installation that the charges for the installation would apply and I would have to pay the amount to the engineer. This was clearly violating the offer offered to me so I had a word with the Flipkart customer care and the representatives there assured me that the installation would be free and if the installation engineer demands installation fee the flipkart representatives advised me to pay the fee and then mail the invoice copy to [protected]@flipkart.com and flipkart would refund me the amount paid towards the installation. Further I also confirmed with the flipkart representative that the amount could be credited to my bank account and not to the flipkart wallet. I did the same thing and mailed the cash memo provided to me by the Godrej installation engineer. I sent it on 1 May first time clearly mentioning in the mail that I wish to get the refund in my bank account and not the wallet. I got an automated reply by some flipkart representative saying that they will solve the issue quickly and that the concerned team would get back to me by May 5. Naturally no such correspondence was received. To again enquire about the matter I called the Executives on May 7 and while transferring the call to the supervisor he assured me that the refund will be credited back in 24 hours but the amount will be credited to my wallet. I made it clear to him that I would not accept any amount in my wallet. Nothing moved forward and so again on 7th May I called the customer care again and the response I got from several employees at flipkart was not at all acceptable. They started off with claiming that there was no such offer and firmly not accepting there could be any such offer. The response also I got from the customer care representatives was neither friendly nor professional but was annoying and dissatisfactory. The executives were also not accepting the complaint that I asked the to write on my behalf and also they tried to purposely write the complaint vague and they intentionally missed some important points regarding the complaint. One such guy took around 20 25 mins to write a complaint and purposely miswrote it. This kind of service is not at all acceptable and is neither the right way to treat a customer. With me being exposed to such frivolous service I plan to end my relationship with flipkart.com and to stop all the further purchases. I also plan to spread the word regarding this service experience on social media. I also plan to go to authorities if Flipkart still maintains that free installation offer was not provided to me as it is completely fallacious and not giving me what I paid for. Coming to the issue, It's the 12th day after i have sent the Cash Memo of the service billing for the first time and yet there is no action taken. Meanwhile I have mailed Flipkart the Cash copy four times and the last time I sent the Cash Memo I was supposed to get the resolution of the issue by 12th May. Quickly and conveniently it was changed to the 13th May by 8 PM. It is almost 11 PM and still I have not received any communication or intimation for the action taken for the issue. Moreover neither do i know the status of the refund request and nor do i know the reasons for which the long pending refund request has not moved forward yet after 12 days of inaction.

Hi Team, I have ordered a MOTO e 1st Gen mobile in a exchange offer. Unfortunately there was a typo when i enter the IME no in the system also my mobile got fell down when i handover the old phone to executive. Immediately i called customer care and said about incident on 10 May'15 at 4.30 PM. They accepted it and they confirmed that product will be delivered next day. But till now i haven't get the Mobile, however the status shows as delivered. Mean time i'm getting a message everyday from FK that my product will be delivered today. When I raised this query to CC they asking me to return the product. How will I return the product which i have not received, CC team have raised it there higher level it seems. Still no clue on it. Hoping for the best. Please can some one help he to get the product or my money back to my account. Regards, Vinod [protected]

I brought a Micromax Canvas Nitro A311 from Flipkart; order no OD[protected]. The delivery was before expected time and I thought Flipkart was a good company, until I found issues with battery life of the product. I placed a replacement request and Flipkart has asked me to install Smartchk app for diagnosis. This app needs activation and I am still waiting for two weeks for Technical Service to call me and provide activation PIN. Every time I call customer service they will assure I will get a call in next 24 hours, but waiting from 06/05/13 until now.Please resolve this case as soon as possible so that I can give some good reference to my colleagues. I have read similar reviews of frustrated customers and I would highly think of buying second time from Flipkart. If you want to be no 1 ecommerce company in India you need to first fix your customer service.

I received this 4gb ram product which has 1600 mhz speed. But when I booked It is mentioned 1333 mhz, which is compatible for my laptop. So kindly refund my money or exchange the product to 4gb ram 1333 mhz speed. If you do not refund my money, I unfortunately go to consumer Court and report a case file

mobile will not on mobile model no xt1521 imei no [protected] imei2 [protected] purchase date 09.05.2015 invoice no wfid[protected] pls take in the mobile or refund eny clarifications pls call tamil language