Flipkart Complaints & Reviews

Hi, I purchased the phone(Honor 4x) from Flipkart on May 20th Right from day 1, I'm having issues with it I'm Not happy with the performance at all Phone is hanging like anything I dint even install any big application But the phone is heating up very badly Not even able to hold the phone while charging I already bought Moto G2 from you guys but it was awesome, Only because of that, I preferred the same for the 2nd time But now i'm really pissed off with the mobile I really need replacement or refund for the product. I want someone to get back to me on this between 11am-6pm Hope you guys can help me. I have attached my invoice copy of it here

I have ordered Kenstar OxyFryer from Flipkart on 2nd May and I have received it after one week. A couple of days later Kenstar engineer visited our house to do installation and demo of the product. He confirmed that the product is defective and it needs to be returned. We raised return request on same day to flipkart, but till now we have not received any calls from them and they have cancelled our return request. I have raised the return request and sent emails, but till now no response from them..No one is even calling us to find out what the issue is and simply cancelling the return request.

I ordered a DLink N 300 router from flipkart (Order No: OD[protected]. I paid for one day guaranteed service as well. The order was expected on 25th of May 2015. On 25th evening, I check the status of the product as 'Unsuccessful Delivery Attempt'. When I call the flipkart executives they inform me that eKart(Worst service Provider) executives had called me and the phone was out of reach and the Flipkart executive informed me that he will forward the complaint and the product will be delivered in 48 hours. On 26th evening, I check the status and surprised to see the same status updated again. Again I called Flipkart executives and got the same excuse and informed me that he will forward the complaint and the product will be delivered in 24 hours. CRAP.. How can They be so irresponsible regarding customer services. On 27the the same thing happened and they did the same thing. Worst thing is that, they now had cancelled the order without any intimation.

FLIPKART FOOLED ME AGAIN WITH A DUPLICATE AND DAMAGED PRODUCT... IF YOU DONT HAVE ANY CAPACITY TO GIVE US ORIGINAL PRODUCT, WHY YOU ARE NOT SHUTTING YOUR COMPANY DOWN ...?? FAKE COMPANY AND FAKE PEOPLE WITH FAKE AND DAMAGED PRODUCT. REFUND MY MONEY TO MY CREDIT CARD AS SOON AS POSSIBLE? THIS IS THE SECOND TYME I AM WARNING YOU..FOR THE SAME PRODUCT. Order OD[protected] . ITEM | QTY | RETURN ID Seller: WS Retail Godrej RT EON 283 P 2.3 283 L Double Door Refrigerator | 1 | 20281586 | [protected][protected][protected][protected][protected][protected][protected] 1. Flipkart ?blocks my 50000/- for more than 15 days for which i am paying interest to bank? 2. It never processed for 2 weeks, till I started talking about it publicly.? 3. Customer staff kept giving me incorrect information, on purpose? 4. your delivery guy harassed me, used profanities. Best Regards Debadutta Sethi

OD[protected] oder Id It was completely inappropriate gesture which i have experienced from delivery boy, i was in continuous touch with him and trying to explain the location, but he was completely rude and completely showed a gesture for as if he he trying to do mae a 'favour' by delivering me this product i tried called my family member to receive the product as i wasn't available at home, my family members saw him going without delivering the product they followed him and asked me to call him, but he denied delivering this product by saying ' i cant wait. kindly look on the matter i have ordering products from flipkart from long time but never experienced this type of problems. [protected] delivery boy phone number

I have bought a mobile for myself from flipkart that is Lenovo A6000 plus. from the day i have noticed that phone gets restarted intermediately now and then and some keys above the home button are not working intermediately i have placed a return request for the same on 23 at 9 PM DAY1 i got a message stating i will get a call by Monday morning, i have missed to attend the call. and i didn't get any call from them but got a message stating i will get a call the next day by 3 pm. DAY 2 with support team i had made sure to attend the call and support team had asked me to install smart check app on mobile for doing remote troubleshooting. and she tried to run some checks and asked me to do a HARD reset of phone. i have done the same following the instructions and advised me to use it for couple of hours and let them know if issue is there are not. and made assurance that it will be eligible for replacement if the problem still persists. i was told my Flipkart representative that i will get a call same day in four hours. i have waited so long for the call but i didn't get any call on the same day. Support Person whom i have talked is KUMARI Day 3 i got a call from the support team i have informed that i have the same problem with my phone and asked for solution, during the discussion the call got disconnected. and i don't know what was happening with the service which Flipkart is providing. i had made a call to support team and raised a req for call back. this time i didnt get any message confirmation from them. Day 4 i got a call from a lady Twinkle, again i told the same thing which is happening with my mobile. after a long conversation she was saying that my phone is working ... Baseless conclusion. i was very upset and disappointed the way she answers my questions. and after a long conversation she agreed to do the smart check test again. i told that i dont have a data connection on the phone and asked her to call me back by 3PM. she confirmed me that she will do that surely. Conclusion: From three days i am talking with the support team of Flipkart. i was in an impression that Flipkart is least bothered about service after selling any products and they assume products work greatly without any flaws. So i request you to do justice in my case.

One week back I purchased honor 4c mobile now start battery issue, then I submit the replace this mobile, then they called to me said you do hard reset and something they said, I did every thing I did get any improvement, so they said we will send one smart check app link u install in your mobile then we will solve the problem, I try to install but it won't install and also finely they said we won't accept your replace, this is very very bad service if your not replace means next time I won't purchase any thing from you even I suggest to my friends don't purchase in flipkart now a days very very bad service this is my order numberOD[protected]

I have purchased mi 4i mobile. But i want to return my mobile. Flipkart person told me that you can not return your mobile as per policy. But i have seen on flipkart website that 30 days return guarantee. I am attaching snapshot which i have taken from flipkart website. I hope yoy will resolve my problem.

Dear Sir, I had purchased a mobile (Samsung S3 Neo) on 13.05.2015 and I was suffering a heating issue and some other issue for which I had made a replacement request on 25.05.2015. I had recd a call from flipkart and they asked me to Trouble shoot the mobile like software update, Factory setting, etc. I had done all the things and again I am facing heating issue and new issue of speaker. Now I had again call them so they told me to diagnos the phone and they provide me mail for downloading the smart check application for which they had provided me a link on mail but again that link is not working and till now the phone is not diagnosed. Further they always provide me the time for diagnos on which I am not available. I had send complaints on mail several times but till now I had not been provided with any kind of resolution. Now I am facing pain in my ears due to speaker issue. Further I want to tell u that nothing is mention in filpkart policy about phone diagnosis and the time for diagnos which is automated as per them. Sir please provide me a solution ASAP.

I bought Lenovo Flex 2-14 Notebook from Flipkart and it was delivered on 23rd May. The laptop did not start up at all, probably with a problem in the monitor. I called Flipkart and placed a return request[protected], they told me somebody will call me up within 2 days. A guy called up on 25th May, asked me some basic questions and told me 'product specialist' will call back within 24 hours. The specialist called up on 26th evening while I was only way to home. He suggested few troubleshooting steps but since I was not able try them right away, he told me to call back if the steps do not work. The incident 19935960 was closed. The trouble shooting steps did not help, I opened another return request on the same day[protected]. Again Flipkart customer support guy told me they will call back with 24 hours. I did not get any call the next day (27th May), however got an sms saying some 'We tried to reach you but was unsuccessful..' crap. I called them back, they gave me lame excuse saying my phone was out of reach and I will get 'call back' again by next 24 hours. This time I was frustrated and insisted to get it solved asap. The guy told me that I will expect the call by 12 noon the next day. Today is the next day (28th May) and I got no call till 11.30. When I called up the support again, the guy told me I will get a call back by 8.00 pm! I have become truly frustrated now, and not sure when I will be able to get the issue solved, or get a replaced new laptop. The main issues I am facing in their procedure are - 1. The 24 hour turn around time for each call-back is pathetic. They do not have any number where consumer can reach to a technical guy directly. 2. Two support guys saying different thing - one promised me I will get a call back by 12 noon, but another guy told me that 'it says on his system' that I will get call back by 8.00 pm and he cannot do anything about it. It complete distrust in the Flipkart brand. 3. They do not call up and blame that my mobile was out of reach. 4. They have no other number, or escalation path. Either I have to call the helpline, or the technical time gives me a 'call back'. I bought for my work from home, which I am unable to do, and have no idea where to get help. Details: Laptop Model : Lenovo Flex 2-14 Notebook Flipkart Order ID: OD[protected] Return Request numbers: 19935960, 20146222

Hai, My last 21.5.2015 I ordered for Imak back cover and scratch card. The order number is 0D[protected]. The tracking id is FMPC[protected]. The order was in the name of vignesh shunmugam. But we received only the back case not the scratch card .Pls

I have placed a order of 9 Watt LED 10 bulbs on 20/04/15. After receiving the Order we noticed that there are 9 Bulbs only out if 9, 5-6 was damage. We put complate & on 28/04/15 Pick was done. Replacement delivery date given was 07/05/15 but till 08/05/15 there was nothing received & @ flipcart site it was shown as processing only. on 9th May I was called & cancelled the Order & requested for Refund. Since 9th May i have continuously calling & Mailing to Cunstomer care but still today not received Refund. I want Refund with Interest @ 18 % & my mobile bill of Rs. 200. In below category there was no option of LED bulbs so selected Mobile handsets

We have booked a courier through blue dart on 20th May 2015. before booking it was informed in blue dart that it has to be reached before 3 pm of n25May 2015. If they are not able to commit they should tell us clearly. But Bangalore office informed that it will certainly reach. We contacted buchireddypalem office of blue dart on 26th may at 11 am, it was informed that the courier will be delivered at 3 pm. When we checked at 3. 30 pm, it was still not delivered. When we checked inb uchireddypalem office, one mr. ramana informed that delivery boys are not there & it will be delivered tomorrow. he is very rude in hes reply. he said if you want courier today than send some one to collect at buchireddypalen office. Blue Dart service is worst & pathetic by ordinary standards. Service is third class and customer service is rude as if they are doing any favours on customer. Lesson : do not pay hefty amount to send courier by blue dart. Instead send by ordinary courier. Message to Blue Dart Management : If you are not worthy of obeying commitments, declare that to customer before taking courier. Customer can find some other option. Do not boast of being premium courier company, your service is worst.

My email id is [protected]@hotmail.com Whatever orders I am placing on flipkart all my orders are getting cancelled automatically. Even this guys are not transferring my wallet amount into bank account . I have placed an order for Samsung mobile and at that time flipkart was not able to deliver me that mobile so In case of that they provided me compensation of about 1600 ₹ in that amount i have used about 400 rupees but the remaining amount I am not able to use as flipkart have blocked my account. Even after some days I saw an offer on flipkart website that micromax canvas selfie mobile is available for only 40₹ at that time to when I placed an order flipkart dint provide me that mobile and at the same time one of my friend have received that mobile for 40₹ and when I called the flipkart cs department regarding this issue this guys have blocked my flipkart account and they are not providing me that not mobile nor compensation about this incident . I want flipkart to unblock my id and provide me that mobile as if they can afford to provide the mobile to another customer at that rate then why I am the exception.

I have bought a Micromax television from Flipkart for Rs. 23990. The product reached me on 29th April 2015. After viewing the TV, I found the picture quality was poor and I booked a complaint. A technician came after a couple of days and informed me that there is some problem with the software and he will come back and rectify the problem on the next day. But the person had not returned and hence I called the customer care again. After a couple of days another technician visited and informed that he will replace the set. But after he left, I received a mail stating that my return request is initiated. I called back the customer care. The person informed me that since there is no stock to replace, they have initiated the return request. He also informed that my money will be refunded soon so that I can buy another TV of my choice. Later, we were informed that they will arrange for a pickup and refund of money. But in spite of several mails, calls, etc the product was not picked up and the money was not refunded yet.

I had ordered an Asus Zenfone phone 5 via filpkart for which i got the phone within few days. The problem is they gave me a damaged phone. A sim slot was not working. When i contacted the customer care they told their technical teams will contact me. Since i am working in bank i requested them to contact me on the time i gave them so that i will be free to access the net. But they never do so. Now i am daily calling the customer care and requesting. "I feel like the customer is the slave for flipkart"

I Purchsed IFB fully automated washing machine, however proper information is not updated on flipkart site. for this we have to purchase water softner which is essential for every IFB Automated machine, and its ver higt consuming electicity and water, which is not mentioned on the site, now i placed a refund request and for last 15 days i m following up for this and every agent advised me wait 24 hrs. i dont know till what time i have to wait.. its really pathetic.

I placed the order on 19th may got a delievey date of 22nd may but didn't get the product yet and they are saying product has been delieved to me on 23rd may, even on that day i was not in town.My Order ID : OD[protected] mob - [protected].Now they have sent me courier slip on which someone else signature is mentioned which says these people are trying to make fraud with me.I already paid Rs 3000 for this through my credit card...refund the money asap or else m going to make FIR over this.

Dear, I booked order for one laptop @ Rs. 28790 on 23rd morning and I was message that order will be delivered on 27th Wednesday. since it was on COD basis I had to have my debit card at home accordingly. however I got a call on 25th afternoon that your goods will be delivered but you have to pay first and than only will be allowed to open the box. I refused that person. than again I got a call in the evening that will deliver it was around 6.30 pm. I requested the delivery boy that I will reach home in next one hour so please wait, he did not, than again it happned yesterday and I requested to wait but no way. my biggest surprise that if you can deliver on 25th the next working day than why give a date of 27th. being a working person had to plan accordingly. but none of your person understood it. than today I called at no. given [protected] and was informed that due to no delivery order has been returned and I will have to reorder. I chose online to avoid going to shops and having hassle free delivery, but feel that Flipkart is now very big and has no respect for need customers like us. hence I cancel my order. and will follow the same old route. I could have buyed on 23 / 24 by giving a bit extra but atleast would not have been wasting time writing mail. regards Mohinder

Flipkart is popular as india's most trusted online shopping site but my experience really proves it wrong. I ordered an asus zenfone2 and an ink catridge on 21st and the day of delivery was 27th. I tracked my order once in a while and was showing improvements.But yesterday i recieved a message from flipkart that all the items will be send back and the money will be given back in short notice. What the hell, i waited a week for my phone to arrive and at the last moment they are saying they wont be able to deliver the item because of some issues with courier service.what am i supposed to do now .The cash will take few days to be delivered into my account and have lost my valuable time. It was truly a horrified experience with flipkart and it pulls me back from making any more online purchase. Most dissapointing fact is flipkart has still not made a notifications that it will not deliver in my locality.I tried buying it again and entered my pincode and it says there are sellers available which means even if i book another item it will be shipped and it will be send back when it reach the courier centre.