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Flipkart Complaints & Reviews

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Updated: Nov 25, 2025
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B
basant74yadav
from Meerut, Uttar Pradesh
May 13, 2015
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Address: Meerut, Uttar Pradesh

Dear sir This is to inform & requested my Order no OD[protected] 02nd time same issues battery hitting problem battery status 49 C.mobile phone switch off condition .so Please return your mobile set & Return my manny
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    yogeshatree
    from Chandigarh, Chandigarh
    May 13, 2015
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    Hello Sir/Madam, I ordered Jeans (Brand Name - Mufti) on[protected] and expected date of delivery was[protected]. And i got this product on[protected] because of late delivery. When i opened the parcel i found there was a Shirt. They delivered me wrong product. And on same day i complaint on flipcart helpline number they said that they will collect the wrong product parcel from me and will refund me in my flipcart wallet. But now they are making excuses and didn''t refund me. Please take an action as soon as possible. ORDERED NUMBER - OD[protected] INVOICE NUMBER - bil[protected] Regards Yogesh
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      M
      minee tripathi
      from Bengaluru, Karnataka
      May 13, 2015
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      Address: Satna, Madhya Pradesh

      i ordered NJ fabric self design bolybood art silk pink sari at 06/05/2015 .order id OD[protected]. BUT in delivery i found black sari which was not ordered by me . in cover of the packet description is right but under the packet sari is defferent .this is a qus o[censored]r cradibility packeiging and delivery . plz return the sari and and supply me the sari as ordered by me .
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        A
        Abhinav Rastogi
        from Mohali, Punjab
        May 13, 2015
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        Address: Mohali, Punjab

        This is not a product review this is Flipkart and WS Retail review/experience I am sharing which is genuine. I hope that it will help other buyers like me. It is certain that we only buy product on Flipkart because we assume that Flipkart is managing the retailers. Most o[censored]s will not buy a product directly from WS Retail (for an example). But trust be after my recent experience (my latest order) my assumption that Flipkart manages retailers became false. Because now retails like WS Retail is managing Flipkart. They can cancel orders on their own if they can see that there will be less profit in shipping the item. Or more precisely if a buyer is going to be benefitted more from the deal retailers cancelled the order. That is what happened in my case but the most painful thing is Flipkart (their customer care executives) are backing-up the retailers. They are not trusting buyers. It’s really pathetic. I am done with Flipkart.
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          Balu Vallamreddy
          from Chennai, Tamil Nadu
          May 13, 2015
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          Address: Chennai, Tamil Nadu

          Hi.. I bought a new Lumia 535 from filpkart 40 days back. Now, accidentally it missed from my hand and screen got broken. Display is coming but, Touch is not working. Is there any possibility to claim or to get it done from filpkart..? If there please let me know.. Awaiting for replay..
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            P
            patnala sandeep
            from Bengaluru, Karnataka
            May 12, 2015
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            Address: Hyderabad, Andhra Pradesh

            i odered a asus zenfone 5 on[protected] and delivered on[protected] but in phone box ear phones set were missing. Without ear phones set, I cant use this phone so would you please give me back my ear phones other wise i returned this phone and i want my money back thankyou
            This is my Order No: OD[protected]

            Received call from delivery guys that they are near to my home and asking me to wait on 8th May . But they haven’t come yet. If I call tele support they are telling the same stories that your order will be delivered on tomorrow before 7pm. Again called today, the same dialogue.

            Now received response from email team as Tomorrow. STUPID response. Honestly for individuals I never blame company. But they need to keep their words.
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              J
              jithintomy18
              from Hyderabad, Telangana
              May 12, 2015
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              Address: Kottayam, Kerala

              Sir, Iam Githin Tomy, Iam Purchase A Lenova A6000Plus Phone In Flip Cart, recently my Phone Touch is Complaint. What can i do sir. Plz solve my problem. My Mob:[protected], My Gmail address:[protected]@gmail.com Thank You
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                B
                Bid Dash
                from Delhi, Delhi
                May 12, 2015
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                Address: Faridabad, Haryana

                I have purchased Xiomi MI 4i on 31st April and receive the item on 5th May 2015. After using the mobile I am getting over heating issue and lodge a complaint at Flipkart, I got SMS that I will get a call from there technical department on 9th of May at 8:30pm but I got the call at 7:00pm and I did not get a chance to speak. And after that I got another SMS of Monday timing of calls and finally got the call at 4pm although the sms timing was different. I advise by technical guy to check the battery status but the phone was heating highly and I just wrote the steps to check the battery status and wrote on email the status was 40 degree while speaking with anyone. I feel its a defective piece and I dont want any replacement of it. I am not satisfied with this phone so need your help to get my money back ASAP.
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                  A
                  afsheen
                  from Anta, Rajasthan
                  May 12, 2015
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                  Address: Aurangabad, Maharashtra

                  I have purchased mobile from flipkart 30april but I have received faulty piece my order no is OD[protected] I have done everything regarding this problem I have already told to customer care but they asking go to service center bubut flipkart policy 30 days return so i want my monmony in my a/c.
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                    K
                    KD Tyagi
                    from Mumbai, Maharashtra
                    May 12, 2015
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                    Address: Gurgaon, Haryana

                    Hi All, I had order lenovo 600 plus on 5 may at sale but i got the faulty handset which not working perfaclty and i am tried to tell to flipkart executive since 9 may but no one want to give any solution. I am having issue with this phone because battery is to much heat up and i am getting voice clearly all time not even single time. i raised request and with out any solution they close my request i had called many time to Customer care but to appropirate response. so i am suggesting to all guy please dont go on line shopping with flipkart. this response i got from the flip kart We regret to inform you that your return request for following items in the Order OD[protected] has been disapproved. Thanks, Kapil
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                      vikramsinghjatt
                      from Noida, Uttar Pradesh
                      May 12, 2015
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                      Address: Gautam Buddh Nagar, Uttar Pradesh

                      Dear all, This is my worst experience on E-Shopping since last 4 years. I have placed an order on flipkart on 05.05.2015 with following details:: Fastrack 749PP03 Basics Analog Watch - For Men Qty: 1 Order ID: OD[protected] Item) Seller: Crosssales Review Seller Order Date: 5 May, 2015 7:19 PM Amount Paid: Rs. 989 through Cash on delivery After placing order it shows last delivery date 11.05.2015 & I was going to gift to my cousin on his b'day on 13.05.2015. On 10.05.2015 I have received a msg from him that your order has been canceled but there is no cancelation from my side. On 10.05.2015 @ 07:45 i have called to customer care regarding to my issue but there is no positive response from their side, they just say that 'Sorry from flipkart side, please place the sailor order again', I asked: what the surety that my order will not re cancel again, then they just say, they can't sure but please re-order. Following are the Executive during my talk on Customer Care: Mr. Haider (Consultant: Mr. Ravi Kumar (Supervisor) Mr. Kamal (Team Leader: with interaction i'd:[protected] After my conversion with Mr. Kamal, I request to talk to his boss, he replied talk not possible at that time & ensure that I will receive a call from their side soon, but till today on 12.05.2015 @ 02:00PM I haven't receive any calll from their side yet. I am reviewing this much about it because this gift has much much more value then the total Revenue of FLIPKART to me & my brother. Thank you, Vikram Singh +91-[protected]
                      Dear all,

                      This is my worst experience on E-Shopping since last 4 years. I have placed an order on flipkart on 05.05.2015 with following details::

                      Fastrack 749PP03 Basics Analog Watch - For Men
                      Qty: 1
                      Order ID: OD[protected] Item)
                      Seller: Crosssales Review Seller
                      Order Date: 5 May, 2015 7:19 PM
                      Amount Paid: Rs. 989 through Cash on delivery

                      After placing order it shows last delivery date 11.05.2015 & I was going to gift to my cousin on his b'day on 13.05.2015.

                      On 10.05.2015 I have received a msg from him that your order has been canceled but there is no cancelation from my side.

                      On 10.05.2015 @ 07:45 i have called to customer care regarding to my issue but there is no positive response from their side, they just say that 'Sorry from flipkart side, please place the siilar order again', I asked: what the surity that my order will not recancel again, then they just say, they can't sure but please re-order.

                      Following are the Executive during my talk on Customer Care:
                      Mr. Haider (Consultant:
                      Mr. Ravi Kumar (Supervisor)
                      Mr. Kamal (Team Leader:

                      with interaction i'd:[protected]

                      After my conversion with Mr. Kamal, I request to talk to his boss, he replied talk not possible at that time & ensure that I will receive a call from their side soon, but till today on 12.05.2015 @ 02:00PM I haven't receive any calll from their side yet.


                      I am reviewng this much about it because this gift has much much more value then the total Revenue of FLIPKART to me & my brother.


                      Thank you,
                      Vikram Singh
                      +91-[protected]
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                        D
                        deepthy23
                        from Mumbai, Maharashtra
                        May 12, 2015
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                        Address: Mumbai City, Maharashtra

                        Dear Sir/ Madam, This is further to my earlier mails and complaint to flipkart regarding the google nexus 6 purchased from Flipkart for rs.43999/- and got a replacement due to the instrument being defective as.it had severe heating up issue and battery drainage. The instrument was replaced and another handset was given of the same model on may 9 th 2015. The handset received in replacement also faced the same issue of severe heating of the instrument. Therefore, the very next day we mailed flipkart a complaint regarding the same and towards which their executive called us next day at 5 pm. Firstly would like to specifically mention that the executive who called us Mr. Sheikh Ibrahim was an intolerant person who instead of hearing out our issue with the handset, kept interrupting rudely and repeating standardly that applications are running so handset is heating. We allowed him to run all tests for more than half hour. Still he kept saying only one thing applications are running. He is so uneducated about the mobile software that he was instructing us to even stop the running of the inbuilt applications like clock and keyboard. Even then we acceded to his instruction so he could see the problem we r facing that is severe heating up of the handset which he could see as he accessed our handset remotely, Please note that within 20 minutes of his remote access to our phone he could see that temperature had risen to 42 degrees within such a short span of time still he went on repeating his standard statement as if he was told to speak the same. The conversation can be checked from their end as they are supposed to be having a recording of such complaints being a service centre as per the existing laws. We even contacted the Motorola service centre and Even after the Motorola service centre saying that the heating of mobile is not right and should not happen and instructed us to get back to flipkart itself as this particular model is sold online on few websites and only they have the authority to take it back as purchased also from there. There is a humble request to kindly look into this issue and help us for a refund as heating up of a phone is hazardous and too dangerous unlike any other issues of mobile handset and it can burst causing permanent damages as happening in many cases, especially with this particular handset having inbuilt battery. DOES IT MEAN I HAVE TO WAIT TILL IT BURSTS??? AND WE ARE SEVERELY INJURED?? Request your good office to look into this complaint seriously and that they do not promote such handsets as youDear Sir/ Madam, This is further to my earlier mail and complaint regarding the google nexus 6 purchased from Flipkart and got a replacement due to the instrument being defective on account of severe heating of the instrument. The instrument was replaced and another handset was given of the same model. The handset received in replacement also faced the same issue of severe heating of the instrument. Therefore, the very next day we mailed your good office a complaint regarding the same and towards which your executive called us at 5 pm. Firstly would like to specifically mention that the executive who called us Mr. Sheikh Ibrahim was an intolerant person who instead of hearing out our issue with the handset, kept interrupting rudely and repeating standardly that applications are running so handset is heating. We allowed him to run all tests for more than half hour. Still he kept saying only one thing applications are running. He is so uneducated about the mobile software that he was instructing us to even stop the running of the inbuilt applications like clock and keyboard. Even then we acceded to his instruction so he could see the problem we r facing that is severe heating up of the handset which he could see as he accessed our handset remotely, Please note that within 20 minutes of his remote access to our phone he could see that temperature had risen to 42 degrees within such a short span of time still he went on repeating his standard statement as if he was told to speak the same. The conversation can be checked from your end as you are supposed to be having a recording of such complaints. Even after the Motorola service centre saying that the heating of mobile is not right and should not happen and instructed us to get back to flipkart itself as this particular model is sold online on few websites. There is a humble request to kindly look into this issue and arrange for a refund as heating up of a phone is hazardous and too dangerous unlike any other issues of mobile handset and it can burst causing permanent damages as happening in many cases, especially with this particular handset having inbuilt battery. DOES IT MEAN I HAVE TO WAIT TILL IT BURSTS??? AND WE ARE SEVERELY INJURED?? Request your good office to look into this complaint seriously and that they do not promote such handsets and It looks like their office is hand in glove in selling such products which we purchase with so much TRUST AND FAITH. As they were well aware of such complaints coming in regarding this particular handset so they dropped the sale prices also within two months and since they were aware they replaced first time. We will be forced to take legal recourse so that no person should be injured/ death due battery blast and no doubt my family members after paying high cost for this. You may further check our records, that we have purchased many things from flipkart and never asked for refund since we are facing a genuine issue we are approaching you this time. Awaiting and requesting you humbly for a positive and genuine approach from your end keeping in mind the customers safety and well being. Praying and having faith in your good office to resolve my issue. Thanks and regardsr website has good reputation and should not look like your office is hand in glove in selling such products which we purchase with so much TRUST AND FAITH. In case still you are not able to consider the issue with the handset provided by you as genuine, then We will be forced to take legal recourse so that no person will be injured/ death due to battery blast. Awaiting a positive and genuine approach from your good office keeping in mind the customers safety and well being. Thanks and regards Deepthy menon [protected]
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                          sachin_06
                          from Hardoi, Uttar Pradesh
                          May 12, 2015
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                          Address: Meerut, Uttar Pradesh

                          Hello, I am Sachin Rathor from Meerut-250004 (U.P.).i was gave the order of PUMA Taz Hero DP sneaker shoe on 3rd may but they are not gave me any response and they send me massage on my mobile number([protected]), Hi items puma taz tracking ID WSRC [protected] will be delivered today before 7 pm(10 may 2015) but they are not gave me on that day (10 may 2015) after then in the same day evening they send me again massage and said 'we could not complete delivery of puma taz hero DP on sunday 10 may, Delivery will be reattempted on Monday 11 may but they didn't gave me any call or response, after then they send me massage "we regret that despite of several attempts, we couldn't reach you to deliver your flipkart.com order OD[protected].we have cancelled the order.Who is the person can do this? How can he/she do that, my order cancel by me not your employee i was waiting for my order till yesterday, no information given by your side what was you required?if my order is not complete by you after then i will never ever use the service of flipkart and remove the application from my mobile, who can give this type of privilege to flipkart?
                          +1 photos
                          I had a very similar experience with Flipkart. At first they delayed my order and kept pushing it forward and after that they very conveniently cancelled the order on their own.

                          I think they do not have as many products as they claim and keep fooling their customers.
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                            AvinashYerramsetty
                            from Hyderabad, Telangana
                            May 11, 2015
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                            Address: Hyderabad, Andhra Pradesh

                            Hi, Last year on the month of June I have ordered BlackBerry Z10 from FLIPKART site. At the beginning the Mobile was working fine, After few days I observed that mobile is Heating up even with out the usage and also started facing Network and WIFI connectivity problem. I wrote a mail to FLIPKART (Incident No::[protected] saying the same they asked me to contact the authorised service provider, they made me believe that if the problem still persists they said that they would be contacting the BlackBerry Team and get me some support with that, with that assurance I went ahead and checked it with the service center, they are just keeping the mobile for several days and returning it back saying that it has some software issues. After the service mobile was working good for few days and later it started showing the same problem again and again. I have reported the same to the FLIPKART and they are least bothered on helping me. I hope I would get some help with my post. Thanks Avinash
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                              PR RAMDIYA
                              May 11, 2015
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                              Address: Ujjain, Madhya Pradesh

                              SIR, I HAVE REGISTETED A COMPLAIN REGADING MY NEW MOBILE PHONE PURCHASED FROM YOUR COMPANY, I HAVE CONTACTED TO THE TOLLFREE NO 5 TIMES TO SOLVE MY ISSUE BUT STILL, THEY PROVIDE ME WITH A REPLY THAT OUR TECHNICAL WILL CONTACT YOU WITH IN 24 HOURS BUT YOUR HAVENT CONTACT ME YET .I AM TOTALLY DISAPPOINTED WITH THIS TYPE OF RESPONSE, NOW I THINK THAT I HAVE MADE A BIG MISTAKE BY PURCHASING THE PHONE FROM YOUR COMPANY.I THINK I WILL NOT PURCHASE ANY PRODUCT FROM YOUR COMPANY IN FUTURE WITH YOUR COMPANY AND I WILL ALSO TELL TO MY ALL MY FRIENDS AND FAMILY MEMBERS ABOUT THIS TYPE OF BEHAVIOUR OF YOURS
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                              Do it Please
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                                Gopibala
                                from Chennai, Tamil Nadu
                                May 11, 2015
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                                Address: Chennai, Tamil Nadu

                                Hi team, I have complaint Audio speaker related problem in moto G2 but not response properly iam not statisfied about flipkart Kindly clear my problem and replace my handset... My order id is OD[protected] login id is-gopi.[protected]@gmail.com Regards, Gopi
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                                  sivagems
                                  from Samalkot, Andhra Pradesh
                                  May 11, 2015
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                                  Sir, i have order 28 th of the last month lenovo a6000 plus after 5 days i have received and using but lenovo a6000 plus is suddenly discharging and overheating..and also i have complained using toll free number my complaint id is[protected]..the technical person said that afternoon call back till no call is coming my no [protected] ..please issue my problem as early as possible ..i am not satisfied with this problems .. my mail id is [protected]@rediff.com mobile no:[protected]..pls solve my problem
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                                    B.dipak
                                    from Mumbai, Maharashtra
                                    May 11, 2015
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                                    Address: New Delhi, Delhi

                                    Hi, My name is Bishwadipak, I have purchase Honor 4X mobile from flipkart 15 days before. when i purchase this phone i got mobile phone only not any accessaries. now flipkart is giveing many accessaries to ther new customer. I feel cheated by flipkart. Regards Bishwadipak
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                                      vikas_tripathi_786
                                      from Gurgaon, Haryana
                                      May 11, 2015
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                                      Address: Gurgaon, Haryana

                                      My Flip cover is very bg from my mobile ORDER NO:-OD[protected] ORDERDATE 12 MAY FADEDGE FLIP COVER FOR MICROMAX CANVAS DOODLE 2 A240 My Flip cover is very bg from my mobile MY MOBILE NUMBER [protected] I WANT TO RETURN
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                                        Sathish Kali Krishna
                                        from Hyderabad, Telangana
                                        May 11, 2015
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                                        Address: Hyderabad, Andhra Pradesh

                                        Hi, I have ordered JBL J03B head set from flipkart on 5th May. Actually it needs to be delivered on 9th May. But, When the day has come they changed the delivery date to 11th May. This is the status which I found in flipkart site, Sun, 10th May12:25 pm Hyderabad Expected at Hyderabad Sort Facility Sun, 10th May04:37 am Hyderabad Received at Hitech City Hub Sat, 9th May10:44 pm Hyderabad Expected at Hitech City Hub Sat, 9th May08:49 pm Hyderabad Received at Hyderabad Sort Facility Sat, 9th May07:11 am Hyderabad Expected at Hyderabad Sort Facility Sat, 9th May03:35 am Bengaluru Received at TransportHub_HOK Sat, 9th May03:13 am Bengaluru Expected at TransportHub_HOK Sat, 9th May02:40 am Bengaluru Received at Whitefield Sort Facility Thu, 7th May10:33 pm Bengaluru Expected at Whitefield Sort Facility Thu, 7th May07:09 pm Mumbai Received at Bhiwandi Sort Facility Thu, 7th May06:58 pm Mumbai Shipment in-scanned at Bhiwandi Sort Facility Thu, 7th May06:58 pm Mumbai Expected at Bhiwandi Sort Facility Thu, 7th May06:58 pm Seller facility Your item has been dispatched . When I called to customer care, They replied me that product is expected to come to Hyderabad. It has not come to Hyderabad. I asked them, If it has not come then why did you updated as it has come to Hitech City hub? then they checked and told me that due to pincode it went back. My company is located 1KM far from Hitech city. Don't they have minimum sense. Flipkart customer care is not at all good. They don't know how to treat the customers. In addition they are telling that they can't assure me when the product can be delivered. If this is the case then why these people are running the company without plan and estimation?
                                        Still flipkart people are not delivering my product after delay of 4 days. If I mail them, They never respond to my mails. Always false information will be given by customer care people. Such a worst service I ever seen in my life.
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