Flipkart Complaints & Reviews

Dear sir, I have received my offcial volleyball from wasan company to flipkart company.I have received 1st may, friday my order number is "OD[protected] " but this volleyball haven't perfect stitching on the uperside it is full openopened after we have played one or two shot. so I kindly request to you accept my request I hope u will replace to me this product.

my order id: OD[protected] My Asus zen phone2 which is to be delivered on may 7th but it is two days late and delivered today i.e 09-05-15. But the accesorries in my phone box are missing as in my order there is a head set but in the delivered order it is missed

Dear Sir/Madam, I have purchased mobile in flipkart HTC Desire 526g+ Rs:10500 for EMI option, And my phone back case coating is removing within one week and hearing speaker is not working and always phone is hanging. So I choose the return option and send request for filpkart in (22/03/2015), and reply is our side (We will contact you by 23-Apr 07.00 pm to clarify your request. Please note your request will be accepted only if it falls within the flipkart return policy) But not come call Only received text in my mobile. And I call customer care he's saying tomorrow call, But don't come call for today also, I call everyday to customer care he's say same answer but no processing. So please check and solve this problem. Name : Vijayaraja Flipkart id : [protected]@gmail.com Mob Order id: OD[protected] Return id : 17976160 Mob order date: 26/03/2015 Mob delivery date : 04/04/2015 Return request date : 22/04/03

Sir, i have order 7 w led bulbs in set of five and booked 2 quantity i.e 10 led bulbs but we received The shipment of 4 bulbs in 1 quantity i.e out of 10 bUlbs we received only 4 bulbs ... I have alredy raise complaint to ur tOll free no but no Resolution of my complaint

I have ordered HTC phone which was found defective( issue with touch) on 1 May, Next day I got order same day itself I submit my request to return. Then I got massage from Filpkart that they will call me on 3 May but its been 6 days nobody called up. And I have given payment through credit card. Due date of credit card has exceeded and now I have to pay interest on something which I have not bought. Please give me compensation on it.

I am going through following issue for my new phone.I have recieved phone on 4th May and it is worst ever phone I brought. 1) It is heating . 2) Touch is very unreliable. 3) FM sound deviation . 4)Sparkles for charger at switch side and so on. First of all, I have not installed any new thing on phone, no new software, used any existing application much . Why to do Factory reset ? is Xiaomi did any testing before release the product? If yes why we need to do Factory reset.? I am pretty sure for returning this and want refund for it, I gone through the policy and refund policy exists., Secondly this product is not avail in market to see, feel and buy. So I Prefer refund instead of exchange.

I have purchased Blackberry 9900 through online, PIN number not registering in RIM site. Airtel service engineer visited and checked the device and confirmed that the problem with the mobile not with the service where he was confirmed in alternate mobile. Even i have visited Blackberry service centre located at Begumpet(Ensure service centre, Hyderabad, Telangana, India), they said that they wont give any service for online purchased mobiles. I have called up Flipcart call centre however there is no resolution provided. One lady who called up me on 6th May she was not listening any thing and not helped in processing the refund. I want to return this device and refund my amount back. please do the needful ASAP. If refund not provided i will definitely trouble you through legal.

I had ordered a pair or puma sport shoes from flipkart, but on the date of delivery it isn't received by me and when i had tracked it on your site it shows an unsuccessful delivery attempt.
O my question is - first of all your so called rude courier boy had not confirmed me about my parcel on call and postponed or delayed my order on the registered date it is supposed to be delivered and secondly when i called your courier boy on the provided number he insisted me to recieve your order tomorrow, 4 kms away from my home.. Why the hell i will gonna travel 4 kms away from my home in order to recieve my parcel and thirdly your courier boy named yogendra singh ([protected]) is so so rude as if i am in the grief need of my parcel.. You could have informed me earlier that flipkart could not perform the door step delivery of this order.. It's so sick of you i am not at all satisfied with you flipkart and your courier service and your rude courier boys you hired..
Immensely disheartened your customer!

i have buy any tab from flipkart when it has come it has battery problem so i have requested to replacement of tab last five day are not responding well they tell that they will call form replacement but when call come it cut in between tell that they will call tomorrow flipkart has very bad customer service

Sir and Madam, Mahendra Patil live in bhusaval I bought the Asus company's smart phone .. Asus Zenfone 5 A501CG Date 06/05/2015 If it has been a complaint and I Mobile Use (Hanging and Hting) I put the phone on bringing the call center I wOrder OD[protected] as not satisfied.What you will help me ?? Or I can go to the consumer court Or I want my money back... Replay Soon

I have ordered a150 liter singel door refrigerator on 4 may 2015 vide order no OD[protected] and the expected delivery date was 9 may but unfortunately the product has not yet dispatced and today on 8 may I recieved a call from flipkartt that it will now be delivered on 16 may.It is very Embarrising and such type of irresponsible act is causing loss to me and compelling me to file a case in the Comsumer Court. Kindly redress my greviance at the earliest otherwise it will incline me to file a CONSUMER CASE in the Court YANENDRA PANDEY ADVOCATE SUPREME COURT OF INDIA

Hi Team, This is to inform you that my moto g 2nd gen is not working properly for data connection. On 3G plan it is showing 2G connection. If I manually tried to connect with 3G i.e WCDMA mode in phone information than network showing unknown.I have purchased it through online flip kart portal and my order ID - OD[protected] Need support otherwise I take strong action. I don’t understand its hardware issue or network provider issue. Kindly do the needful otherwise I raise compliant to consumer court. Regards Nisha Email ID: nisha.[protected]@gmail.com

The hair straightener which i ordered on flipkart was NOVA CERAMIC HAIR STRAIGHTENER NHC 522 CRM but what i got was some other model .. maybe a cheaper one and its not even in a working condition .. its my humble request to u sir .. kindly change it as soon as u can .as i ordered it for a purpose . i need it very soon . please change it ..

Sir/Ma'am, I wish to share my experience that I have had lately which, let me tell you at the outset, has not been as per the expectations and the reputation that your Company has. I had recently placed an order for “Red Mi 2” Mobile Phones of Xiaomi on 3rd of May, 2015 through your website. Yesterday, i.e. on 6th of May, 2015, around 09:04 AM, I had received a message on my mobile phone mentioning that the products ordered by me would be delivered to me before 7:00 PM that day (i.e. on 6th May, 2015). Due to this, I had cancelled my meetings which were scheduled from 6:00 PM to 7:30 PM, since No Precise Time was mentioned, so that I could receive the delivery package, for I have no other to receive the delivery package but me. However, I neither received the goods nor did I receive any message or call expressing why it was not delivered even until late in the evening. To know the exact status I made a call at the toll free number (which is[protected] and I even asked the Customer Care Executive to provide me the contact number of the representative/delivery boy who was supposed to deliver the goods to me, since I was not provided with the contact number at the first place in the text message, so that I could co-ordinate with that person regarding the delivery. However, I was not provided the contact number but only an oral (and supposedly, false) assurance was given that the products will be delivered on the following day and that I should not worry about it. Around 09:22 PM that night (6th May, 2015), I had received another message expressing failure of delivery. On 7th May, 2015 again, I had received the message around 11:35 AM mentioning therein that the products will be delivered before 7:00 PM (i.e. before 7 PM on 7th May, 2015). Due to this, and believing upon this message to be true, I again rescheduled my meetings between 5:00 PM to 7:00 PM. It was around 10:24 PM when I received another message expressing failure of delivery. I am Utterly Annoyed by your service. I wish to bring to your kind notice that I am a qualified Chartered Accountant and it becomes very Unprofessional on my part if I keep rescheduling my meetings because of such grossly mismanaged affairs on the part of a Company that boasts of its high reputation in the e-Commerce sector. You may not know or even understand, but for people like us Time is the most valuable thing and most of the times equated in terms of money. But, apparently, I don't believe that such is the case in your Company because you don't seem to value the time of your Customers. Due to utter negligence on your part, I have been embarrassed in front of my clients and other professionals and have been portrayed as an unprofessional person due to shuffling and rescheduling my meetings twice, back to back. As I have stated, which you should note too, that I had received a message on my phone on behalf of your Company confirming that the product ordered by Me will be delivered to me by certain time on two back to back days, because of which I had to reschedule my meetings. Now, as a Proof I have hereby attached the screenshots of the messages taken from my phone. I understand that it is difficult to ascertain the exact delivery time. But, if there is any problem due to which the delivery can't be completed or if there is any further delay beyond the time as provided by you, then that should, at least, be conveyed to the customer in due time beforehand so that the time of consumer is not wasted and he is not stalled. I am highly annoyed by this lack of competence shown by your Company in a market of cut-throat competition. I wish you inform you again that I am a qualified Chartered Accountant, and as such, I am very well aware of my rights as a Consumer and also about the Consumer Protection Laws as in force in India. As a consumer, I demand to know from you as to why should I not take this matter before the Consumer Court. The negligence on your part has not only caused me inconvenience but I might as well have lost my potential earnings and clients due to this. I demand an explanation and compensation for the loss suffered by me due to your incompetence and negligence. In case, I receive no adequate written response regarding all of this within 10 days, I shall be constrained to take appropriate legal action before the appropriate Consumer Forum as well as before a forum of Law, if need be. I hope to hear from you soon. Regards Satya Narayan Agrawal

Hi we have purchased the redmi note 4g the mobile from flipkart and now the mobile is not charging and when we visited to service center they are asking as to pay 500rs to check as we dont see any external damage in the handset and the handset is under warranty of 1year but still we are forced to pay, kindly help to get claim the warranty or to replace the handset.

I purchased Stylo SH001 Cordless Shaver on March 4. Order No.OD[protected] .Now it is not functioning. I think it is having two year warranty Kindly replace the item. I spoke to customer care executive, he asked me to wait for sometime but he cut off the line. please help me

I placed an order with Flipkart for a mobile handset MOTO G 2nd Generation Order number: OD[protected] Tracking ID: [protected] on the 27th of April, and I was promised delivery on the 4th of May. After several phone calls, two raised complaints and tweets, on the 4th of May I was told my problem was resolved and I would get delivery of my product on the 7th of may. On the 8th of May at 9.02 AM I got a call from a Flipkart representative telling me that FLIPKART the sole seller of all Google handsets were out of stock of this particular MOTO G Mobile phone and that i should place a new order if I wanted the phone. Convenient. He was pretty persistent in trying to make me cancel my current order and place a new order. What kind of service is this especially from a company who promises to be number one in their services? I have been harassed and troubled so much. I have waited almost 11 days for a phone that I order which ideally should have taken only 4 days as per the claims by Flipkart. If they are not able to deliver, they shouldn't have taken up the order. I am raising this issue to you in order to bring some kind of solution to the problem that i have been facing. I am also speaking for hundreds of other consumers like me who have been a victim of these so-called companies who claim to be the top amongst their lot for the exceptional services they provide to the customers. Kindly help me regarding this problem as i am not alone in this. Regards, Vinny Ahulwalia.

Order was recieved on March 26 by my parents in India. I reside at USA nd had given the order online and paid the amount through my credit card, but the problem is only a sigle sim card is able to work in phone but not the other. Im sorry i did nt expect dis kind of products would be provided by flipkart, i will provide you the order details, please take it back nd replace the product with new one that functions well. As a citizen of America i know what to do under the case the product was nt replaced.

Hi, I am a frequent user of Flipkart and usually make transactions from flipkart only if you talk about online shopping. I know the way Flipkart handles there e-commerce business nobody else does. But it seems there are loop holes coming into picture when we talk about replacement of defective items like my phone which I have already got replaced with the comments from your executive that this time the phone wont create any problem but actual scenario is totally different. Even the replaced phone is defective. I don't think its Flipkart's fault that these phones are defective instead I think the fault is at HTC's end but the point is that you're selling this phone under your name and you have to keep your work going-on rather than ruining your reputation. I order so many things from flipkart but very few are requested for returns, I'm not talking about replacement products as there might be some transition defects as well with the product. But my problem is different as my phone doesn't have any transition related defects rather it has manufacturing defect like -- 1) Wifi not connecting -- Highly Irritating. 2) Auto re-boot. 3) Display issues. These are surely the defects at manufacturer's end but you own the responsibility to get it fixed and if you're not going to do that than I request you to return my money back so that I can buy a new phone and live my life peaceful. I mean not connecting to wifi is so annoying that it harasses me. This matter needs to be taken up as soon as possible and with strictest action as I am not going to hear that please get your phone replaced and the new one wont have any problems. These HTC phones are problems and I'm not going to use it anymore. Moreover just saying that we can not replace your phone and your replacement request is rejected doesn't get you laurels instead will disappoint your customer base and ultimately will hamper your reputation and business. I sincerely request you to refund my money back so that I can buy a defect free phone. Thanks! Sahil

I bought Moto G 2nd generation before 5 months now Lock button is not working for past 1 month and moreover when we press home screen it will come black empty screen frequently so i need to switch off and switch on frequently. mobile get hang very often Processing is slow. I want to claim warranty.