Flipkart Complaints & Reviews

Hi All, I had order lenovo 600 plus on 5 may at sale but i got the faulty handset which not working perfaclty and i am tried to tell to flipkart executive since 9 may but no one want to give any solution. I am having issue with this phone because battery is to much heat up and i am getting voice clearly all time not even single time. i raised request and with out any solution they close my request i had called many time to Customer care but to appropirate response. so i am suggesting to all guy please dont go on line shopping with flipkart. this response i got from the flip kart We regret to inform you that your return request for following items in the Order OD[protected] has been disapproved. Thanks, Kapil

Dear all, This is my worst experience on E-Shopping since last 4 years. I have placed an order on flipkart on 05.05.2015 with following details:: Fastrack 749PP03 Basics Analog Watch - For Men Qty: 1 Order ID: OD[protected] Item) Seller: Crosssales Review Seller Order Date: 5 May, 2015 7:19 PM Amount Paid: Rs. 989 through Cash on delivery After placing order it shows last delivery date 11.05.2015 & I was going to gift to my cousin on his b'day on 13.05.2015. On 10.05.2015 I have received a msg from him that your order has been canceled but there is no cancelation from my side. On 10.05.2015 @ 07:45 i have called to customer care regarding to my issue but there is no positive response from their side, they just say that 'Sorry from flipkart side, please place the sailor order again', I asked: what the surety that my order will not re cancel again, then they just say, they can't sure but please re-order. Following are the Executive during my talk on Customer Care: Mr. Haider (Consultant: Mr. Ravi Kumar (Supervisor) Mr. Kamal (Team Leader: with interaction i'd:[protected] After my conversion with Mr. Kamal, I request to talk to his boss, he replied talk not possible at that time & ensure that I will receive a call from their side soon, but till today on 12.05.2015 @ 02:00PM I haven't receive any calll from their side yet. I am reviewing this much about it because this gift has much much more value then the total Revenue of FLIPKART to me & my brother. Thank you, Vikram Singh +91-[protected]

Dear Sir/ Madam, This is further to my earlier mails and complaint to flipkart regarding the google nexus 6 purchased from Flipkart for rs.43999/- and got a replacement due to the instrument being defective as.it had severe heating up issue and battery drainage. The instrument was replaced and another handset was given of the same model on may 9 th 2015. The handset received in replacement also faced the same issue of severe heating of the instrument. Therefore, the very next day we mailed flipkart a complaint regarding the same and towards which their executive called us next day at 5 pm. Firstly would like to specifically mention that the executive who called us Mr. Sheikh Ibrahim was an intolerant person who instead of hearing out our issue with the handset, kept interrupting rudely and repeating standardly that applications are running so handset is heating. We allowed him to run all tests for more than half hour. Still he kept saying only one thing applications are running. He is so uneducated about the mobile software that he was instructing us to even stop the running of the inbuilt applications like clock and keyboard. Even then we acceded to his instruction so he could see the problem we r facing that is severe heating up of the handset which he could see as he accessed our handset remotely, Please note that within 20 minutes of his remote access to our phone he could see that temperature had risen to 42 degrees within such a short span of time still he went on repeating his standard statement as if he was told to speak the same. The conversation can be checked from their end as they are supposed to be having a recording of such complaints being a service centre as per the existing laws. We even contacted the Motorola service centre and Even after the Motorola service centre saying that the heating of mobile is not right and should not happen and instructed us to get back to flipkart itself as this particular model is sold online on few websites and only they have the authority to take it back as purchased also from there. There is a humble request to kindly look into this issue and help us for a refund as heating up of a phone is hazardous and too dangerous unlike any other issues of mobile handset and it can burst causing permanent damages as happening in many cases, especially with this particular handset having inbuilt battery. DOES IT MEAN I HAVE TO WAIT TILL IT BURSTS??? AND WE ARE SEVERELY INJURED?? Request your good office to look into this complaint seriously and that they do not promote such handsets as youDear Sir/ Madam, This is further to my earlier mail and complaint regarding the google nexus 6 purchased from Flipkart and got a replacement due to the instrument being defective on account of severe heating of the instrument. The instrument was replaced and another handset was given of the same model. The handset received in replacement also faced the same issue of severe heating of the instrument. Therefore, the very next day we mailed your good office a complaint regarding the same and towards which your executive called us at 5 pm. Firstly would like to specifically mention that the executive who called us Mr. Sheikh Ibrahim was an intolerant person who instead of hearing out our issue with the handset, kept interrupting rudely and repeating standardly that applications are running so handset is heating. We allowed him to run all tests for more than half hour. Still he kept saying only one thing applications are running. He is so uneducated about the mobile software that he was instructing us to even stop the running of the inbuilt applications like clock and keyboard. Even then we acceded to his instruction so he could see the problem we r facing that is severe heating up of the handset which he could see as he accessed our handset remotely, Please note that within 20 minutes of his remote access to our phone he could see that temperature had risen to 42 degrees within such a short span of time still he went on repeating his standard statement as if he was told to speak the same. The conversation can be checked from your end as you are supposed to be having a recording of such complaints. Even after the Motorola service centre saying that the heating of mobile is not right and should not happen and instructed us to get back to flipkart itself as this particular model is sold online on few websites. There is a humble request to kindly look into this issue and arrange for a refund as heating up of a phone is hazardous and too dangerous unlike any other issues of mobile handset and it can burst causing permanent damages as happening in many cases, especially with this particular handset having inbuilt battery. DOES IT MEAN I HAVE TO WAIT TILL IT BURSTS??? AND WE ARE SEVERELY INJURED?? Request your good office to look into this complaint seriously and that they do not promote such handsets and It looks like their office is hand in glove in selling such products which we purchase with so much TRUST AND FAITH. As they were well aware of such complaints coming in regarding this particular handset so they dropped the sale prices also within two months and since they were aware they replaced first time. We will be forced to take legal recourse so that no person should be injured/ death due battery blast and no doubt my family members after paying high cost for this. You may further check our records, that we have purchased many things from flipkart and never asked for refund since we are facing a genuine issue we are approaching you this time. Awaiting and requesting you humbly for a positive and genuine approach from your end keeping in mind the customers safety and well being. Praying and having faith in your good office to resolve my issue. Thanks and regardsr website has good reputation and should not look like your office is hand in glove in selling such products which we purchase with so much TRUST AND FAITH. In case still you are not able to consider the issue with the handset provided by you as genuine, then We will be forced to take legal recourse so that no person will be injured/ death due to battery blast. Awaiting a positive and genuine approach from your good office keeping in mind the customers safety and well being. Thanks and regards Deepthy menon [protected]

Hello, I am Sachin Rathor from Meerut-250004 (U.P.).i was gave the order of PUMA Taz Hero DP sneaker shoe on 3rd may but they are not gave me any response and they send me massage on my mobile number([protected]), Hi items puma taz tracking ID WSRC [protected] will be delivered today before 7 pm(10 may 2015) but they are not gave me on that day (10 may 2015) after then in the same day evening they send me again massage and said 'we could not complete delivery of puma taz hero DP on sunday 10 may, Delivery will be reattempted on Monday 11 may but they didn't gave me any call or response, after then they send me massage "we regret that despite of several attempts, we couldn't reach you to deliver your flipkart.com order OD[protected].we have cancelled the order.Who is the person can do this? How can he/she do that, my order cancel by me not your employee i was waiting for my order till yesterday, no information given by your side what was you required?if my order is not complete by you after then i will never ever use the service of flipkart and remove the application from my mobile, who can give this type of privilege to flipkart?

Hi, Last year on the month of June I have ordered BlackBerry Z10 from FLIPKART site. At the beginning the Mobile was working fine, After few days I observed that mobile is Heating up even with out the usage and also started facing Network and WIFI connectivity problem. I wrote a mail to FLIPKART (Incident No::[protected] saying the same they asked me to contact the authorised service provider, they made me believe that if the problem still persists they said that they would be contacting the BlackBerry Team and get me some support with that, with that assurance I went ahead and checked it with the service center, they are just keeping the mobile for several days and returning it back saying that it has some software issues. After the service mobile was working good for few days and later it started showing the same problem again and again. I have reported the same to the FLIPKART and they are least bothered on helping me. I hope I would get some help with my post. Thanks Avinash

SIR, I HAVE REGISTETED A COMPLAIN REGADING MY NEW MOBILE PHONE PURCHASED FROM YOUR COMPANY, I HAVE CONTACTED TO THE TOLLFREE NO 5 TIMES TO SOLVE MY ISSUE BUT STILL, THEY PROVIDE ME WITH A REPLY THAT OUR TECHNICAL WILL CONTACT YOU WITH IN 24 HOURS BUT YOUR HAVENT CONTACT ME YET .I AM TOTALLY DISAPPOINTED WITH THIS TYPE OF RESPONSE, NOW I THINK THAT I HAVE MADE A BIG MISTAKE BY PURCHASING THE PHONE FROM YOUR COMPANY.I THINK I WILL NOT PURCHASE ANY PRODUCT FROM YOUR COMPANY IN FUTURE WITH YOUR COMPANY AND I WILL ALSO TELL TO MY ALL MY FRIENDS AND FAMILY MEMBERS ABOUT THIS TYPE OF BEHAVIOUR OF YOURS

Hi team, I have complaint Audio speaker related problem in moto G2 but not response properly iam not statisfied about flipkart Kindly clear my problem and replace my handset... My order id is OD[protected] login id is-gopi.[protected]@gmail.com Regards, Gopi

Sir, i have order 28 th of the last month lenovo a6000 plus after 5 days i have received and using but lenovo a6000 plus is suddenly discharging and overheating..and also i have complained using toll free number my complaint id is[protected]..the technical person said that afternoon call back till no call is coming my no [protected] ..please issue my problem as early as possible ..i am not satisfied with this problems .. my mail id is [protected]@rediff.com mobile no:[protected]..pls solve my problem

Hi, My name is Bishwadipak, I have purchase Honor 4X mobile from flipkart 15 days before. when i purchase this phone i got mobile phone only not any accessaries. now flipkart is giveing many accessaries to ther new customer. I feel cheated by flipkart. Regards Bishwadipak

My Flip cover is very bg from my mobile ORDER NO:-OD[protected] ORDERDATE 12 MAY FADEDGE FLIP COVER FOR MICROMAX CANVAS DOODLE 2 A240 My Flip cover is very bg from my mobile MY MOBILE NUMBER [protected] I WANT TO RETURN

Hi, I have ordered JBL J03B head set from flipkart on 5th May. Actually it needs to be delivered on 9th May. But, When the day has come they changed the delivery date to 11th May. This is the status which I found in flipkart site, Sun, 10th May12:25 pm Hyderabad Expected at Hyderabad Sort Facility Sun, 10th May04:37 am Hyderabad Received at Hitech City Hub Sat, 9th May10:44 pm Hyderabad Expected at Hitech City Hub Sat, 9th May08:49 pm Hyderabad Received at Hyderabad Sort Facility Sat, 9th May07:11 am Hyderabad Expected at Hyderabad Sort Facility Sat, 9th May03:35 am Bengaluru Received at TransportHub_HOK Sat, 9th May03:13 am Bengaluru Expected at TransportHub_HOK Sat, 9th May02:40 am Bengaluru Received at Whitefield Sort Facility Thu, 7th May10:33 pm Bengaluru Expected at Whitefield Sort Facility Thu, 7th May07:09 pm Mumbai Received at Bhiwandi Sort Facility Thu, 7th May06:58 pm Mumbai Shipment in-scanned at Bhiwandi Sort Facility Thu, 7th May06:58 pm Mumbai Expected at Bhiwandi Sort Facility Thu, 7th May06:58 pm Seller facility Your item has been dispatched . When I called to customer care, They replied me that product is expected to come to Hyderabad. It has not come to Hyderabad. I asked them, If it has not come then why did you updated as it has come to Hitech City hub? then they checked and told me that due to pincode it went back. My company is located 1KM far from Hitech city. Don't they have minimum sense. Flipkart customer care is not at all good. They don't know how to treat the customers. In addition they are telling that they can't assure me when the product can be delivered. If this is the case then why these people are running the company without plan and estimation?

I have purchased Moto X (1st Gen) My order date is 15th DEC 14 with the Order ID: OD[protected]. My compalint is about my phone is not working properly (HANG) and My Battery Condition is very poor (it will Quickly running out fast.) please submit my complaint as early as possible and replace the same and resolve the issue... D Vamsi, Email:nany.[protected]@gmail.com.

I have purchased Motorola G2 handset from Flipkart. Billing date is 9th Feb 15 with the Invoice No blr_wfld[protected]. My phone is not working now, so please submit my complain for the same and resolve the issue. Yashwant Singh [protected]

I have buy a new Mobile Red Mi Note 4G, that mobile is too good, but I have not got the invoice (bill, receipt) till now, date of purchasing mobile is on 23rd of April 2015 But I have not received any invoice. Plz help me as soon as possible, my email address is [protected]@gmail.com

3 centre Manager's and 5 Delivery Boy's caught in pune because they stolen the courier of mobile and laptops, before that Delhivery.com Tracking Team was calling us and talking rudely n they told me to co-operate or other wise they will take legal action against me, as they caught the theft of there own staff then why not taken the action against them, please take action asap

I PLACED ORDER NO:OD[protected] FOR 5 PIECES OF MICRO FIBER TOWELS SIZE 76CM X 76CM. I WAS SHOCKED TO RECEIVE TOWELS OF SIZE 29CM X 29CM. WHEN I APPROACHED FLIPKART FOR REPLACEMENT THEY REFUSE TO DO SO AND RATHER WITHOUT ACCEPTING THE FRAUDALENT PRATICE JUST WANTED TO REFUND THE MONEY AND RUSH UP TO CLOSE THE CASE. I HAVE REFUSED TO ACCEPT THE REFUND. I ONLY NEED REPLACEMENT. I REQUEST THE GOVERNMENT NOT TO ALLPOW SUCH BAD BUSINESS PRACTICES FROM PEOPLE LIKE FLIPKART TO CHEAT CITIZENS OF THIS COUNTRY. IF THEY COMMIT SOME SPECS ON SITE THEN THEY MUST HONOR THE COMMITTMENT RATHER THAN JUST REFUNDING THE MONEY AS WE LOOSEHEAVY ON OPPROTUNITY COST DUE TO LOSS OF TIME.

Received Nokia NH 503 headset in non working condition and when tried for refund, site did not accept the request . It failed each time and then finally message recd that exchange or refund cannot be processed as we crossed 10 day period . Whereas the site was not even accepting the request .

I had purchased xiaomi redmi note 4g phone from flipkart..but it has serious heating, hanging and camera issues..so i had to return it...the new device which i got is also faulty.. similar problems..when i contacted their customer cell they asked me to install smart check app and wait for one day...then when they called they performed the check and agreed to initiate refund...but then I didn't have my bank account details ready..so I was asked to call the next day...but afterwards they made me wait once again for 1 week to get a call from their tech team...when I got the call they said my device is proper..its funny to hear that device camera doesn't work because I've installed more apps !! saying this they declined my request...its not because of too much apps...this device hangs even while typing !! flipkart is cheating people and filling their pockets

I ordered a Sony "EX-200 Wired Gaming Headset" on 28th april worth rs.275.And got it delivered on 4th may, 2015, initially it was ok but in less than a week it stopped working and supporting any device. i request to change the product as it has10days replacment gurante, flipkart shares a strong with users like us, and i hope it maintain that. hoping for a quick positive responce.. riya gairola [protected]@gmail.com dehradun-248001

On the 8th of May, 2015, I had received a Razer Mousepad that I had placed an order for 200Rs. Upon unpacking the product packaging I didn't receive the original packaging but rather a simple polythene casing in which the mousepad was placed in. Now, I'm assuming that maybe the packaging had to be reduced so it was placed in a polythene pack. But upon further inspection of the mousepad, I had found that it was completely counterfeit. Frankly I'm disgusted because I have been using Flipkart for over a year and this is the first time I have received a counterfeit product. If I do not receive any proper reimbursement of the product or replacement, I'm afraid I will have to contact the Bureau of Consumer Affairs.