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Flipkart Complaints & Reviews

2.8
Updated: Jun 17, 2026
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Flipkart reviews & complaints page 2194

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G
george.a
from Bengaluru, Karnataka
May 27, 2015
Resolved
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Address: Bangalore, Karnataka

OD[protected] We purchased a Iron box model EI2602 for 675 RS and we got EI1602 which is worth 470 odd. We complained by phone to a Flipkart Executive and he was very rude( name: Asif ) no action taken, and then called again and spoke to another person. But nothing done, finally I initiated the return online and it was supposed to get picked up by Mr. Vinod Kumar S on 26th before 7-00PM. He did not turn up and when I called him on 27th morning, he told that he called me and my phone was not reachable, which is not true. The fact is that he did not call at all. Now on 27th there is another person, Mr. Shaik. Ansar. Pasha, and I called him at around 11-00 and he told that he will come to pick it up at 12-00PM. but he did not turn up and his number is not reachable. We required this Iron Box very urgently as it is affecting my morning routine very badly Sending the wrong product has been very frustrating and time consuming. Moreover not picking it up as per the commitment is much more annoying. Requesting yourselves to please treat this as urgent and do the needfull
Complaint marked as Resolved 
Verified Support
May 28, 2015
Flipkart Customer Care's response
Customer ordered for (Usha El 2602 Dry Iron) and he received a wrong model. So we had already taken a request for return and we had also refunded the amount back to customer's card. The issue stands resolved. So closing the complaint.
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    Pratik Sukhani
    from Indore, Madhya Pradesh
    May 27, 2015
    Resolved
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    Resolved

    Address: Surat, Gujarat

    I ordered ASUS zenfone 2 on 15th May 2015 and I got the delivery on 18th of may 2015. But I noticed that there is scrolling problem in the phone for eg. when I try to scroll towards next image many times it goes to previous image. For this I requested a return for the same on 20th may 2015. On 21st I received a call I told them about the problem but they to make a hard reset of the phone I made it but I had a same problem. On 22nd I informed them that I am having the same problem so they told me to go to the Asus store and show the problem there if they can resolve the problem, resolve it from there but if they want to open and void the warranty then don't do that. I went at the ASUS Service Centre at the same moment but they told me that they have to open the piece but according to Flipkart I returned from there. On 22nd itself I informed them the same after that they just say I(customer) will get a call from the technical department today but its 27th today and I haven't received any call. I call at the Flipkart daily and I get the same response.
    Complaint marked as Resolved 
    Verified Support
    May 28, 2015
    Flipkart Customer Care's response
    Spoke to customer and he complains stating that the touch/display in his phone does not function properly. He says that ASC is not near his location and as per previous interaction, smart-check was done and as it was out of scope, customer was re-directed to ASC. However, customer is not willing to visit the service center and demands for a refund. So as an exception offered replacement and closing the complaint.
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      Sunny Bogawat
      from Pune, Maharashtra
      May 27, 2015
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      Address: Pune, Maharashtra

      I have brought moto e from Flipkart on 8 Aug 2014. Below is the order details. Order Details Order ID: OD[protected] (1 Item) Seller: WS Retail Order Date: 8 August, 2014 2:01 PM Amount Paid: Rs. 6649 through Credit card Currently, I am facing number of issues with my mobile. It's display is not working and the phone is suddenly switched off and not able to ON anymore. I am submitted the handset to your service center as it is in warranty. these guys took almost 1 month and lastly saying you need to pay 3500 for repairing it. The processor has some issue. If my phone is in warranty then why they asking for money. Please look into the matter asap and resolve it.
      Complaint marked as Resolved 
      Verified Support
      May 29, 2015
      Flipkart Customer Care's response
      Spoke to customer and got the job-sheet and have escalated the issue to the concerned team and awaiting for an update...
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        S
        sood.ishani
        from Gurgaon, Haryana
        May 27, 2015
        Resolved
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        Resolved

        Colour is bleeding and threads are coming out from U.S POLO SHOES

        Address: New Delhi, Delhi

        I have places 1 order for U.S Polo Shoes on 23 March 2015 and after wearing for the 1st time threads are coming out from the shoes and colour is bleeding from the shoes, As per the customer care executive this product cant be returned as 30 days has already over but I am facing the issue after wearing the same and that too in branded product . I want the proper solution for this as i am facing these type of issues very often and this type...
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        Zeya Uddin
        from Barh, Bihar
        May 27, 2015
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        Address: Patna, Bihar

        I have ordered Oleva Women's Full Coverage Bra colour- Red Size- 34 Qty- 1 vide order_id=OD[protected]. but the received item is completely different, I have ordered Red colour but received Brown, model is also different and cloth quality is worst. when I contacted to customer support they denied to replace or refund.
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          Navadiya
          May 27, 2015
          Resolved
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          Resolved

          Address: Surat, Gujarat

          My Flipkart Order - OD[protected] my problem is this phone is slow perfomance and when i open application then it show massage Application not responding. I update all app but not any differant please i request sir i m not satisfied this product please refund my money
          Complaint marked as Resolved 
          Verified Support
          May 29, 2015
          Flipkart Customer Care's response
          The issue is already taken care from our technical team and a scheduled call back is arranged today..
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            nivedita24
            May 26, 2015
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            Address: New Delhi, Delhi

            I had bought a Hitachi 1.5 ton 3 star AC from Flipkart. It was delivered to me on 26th April 2015. And it has not been installed till now. Whenever I call they give some deadlines and never meet them. I am really suffering because of Flipkart. In this summer, an ac is kept packed in my house. My parents are suffering because of this heat. I have bouht in EMI. They have deducted EMI. But I am not being able to use it. This company should be banned. Please get these cheaters punished. Let them get it done in a day or let them return my money and relieve me from this problem. If this is the condition ppl should stop buying Large Appliances online. The local dealer does the installation free and on time. Flipkart is my worst decision.
            May 26, 2015
            Updated by nivedita24
            Order id - OD[protected]
            contact number - [protected]
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              rohit.ind
              May 26, 2015
              Resolved
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              Resolved

              Address: New Delhi, Delhi

              Hello, I am facing difficulty dealing with flipkart, where they delivered LED TV on 15th May and when the installation was requested on 23rd, no installation was done till 26th. Flipkart customer care center is not appropriately handling the case and advising me to go to Consumer court for further services. With such services I really want to return my TV and want refund and inconvenience charges. I have gone through harassment and misdealing from Flipkart customer care and they didn't let me speak to their Managers. Time and date of installations was wrongly committed Multiple times. Kindly let me know if you can help me dealing with flipkart. Details are " OD[protected] " BR Rohit Khanna
              Complaint marked as Resolved 
              Verified Support
              May 26, 2015
              Flipkart Customer Care's response
              Dear Rohit, Greetings from Flipkart.com! We regret the inconvenience caused. We have escalated the issue to concerned department, they will get in touch with you shortly. We rewuest your understanding in this regards.
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                V1a
                from Delhi, Delhi
                May 26, 2015
                Resolved
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                Resolved

                Address: New Delhi, Delhi

                Moto G 2nd gen purchased from flipkart on 5th dec which was delivered on 7th dec at 142, 2nd floor, Deepali, Pitampura, New delhi, 110034..so within a lap of 6mths. Earphone system of the phone is not working which is really a big problem to me as I am out from home for long hours. plz i want my phone to get repaired asap. I am sure u would take the action v.soon bcz i m a loyal fan o[censored]r products and in case, no actions r taken m gng to brag negative abt u. Thankyou :)
                Complaint marked as Resolved 
                Verified Support
                May 29, 2015
                Flipkart Customer Care's response
                Dear Customer, Greetings from Flipkart.com! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID: Registered Phone Number: Email address used while placing the order: We look forward for your reply.
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                  A
                  Abhaymoto
                  from Mumbai, Maharashtra
                  May 26, 2015
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                  Resolved

                  Address: Gurgaon, Haryana

                  Dear Sir, I bought a mobile phone Moto G of Motorola with a trust of buying a product from a company that has global presence from another well known On Line portal FlipCart which is of course another big name on global platform and this was for the first time I opted to buy any Motorola product and first time also I bought anything from flip cart. Unfortunately my experience with both the Companies for after sale services has been worst ever. Below are some points which I need to put forward and I hope you people will listen to my points of view and will help in the best way possible. I bought this MOTO G in October 2014, since then I am facing such problem that it doesn’t read the SIM properly in both the sim slots. I contacted Flip Cart for assistance and they told me to go to Motorola service centre for the same I opted for Motorola Service Centre in Gurgaon in sector 14. The gentleman who was available was very rude and he was using abusive language with me and my cousin and tried to assault us and kept repeating that “ My name is Arun and I am not going to provide any service to you and you can complain to anybody in Motorola”. Because of this incidence I am not feeling safe to go to any Motorola Service centre as such an incidence can happen again. After a week of above mentioned incidence my cousin went to another service centre of your company in Palam Vihar gurgaon named B2X as I am still terrified of going to Motorola service Centre so I opted not to go there. Now the employees over there told my cousin that we have to pay for the repair of my MOTO G. Saying that the SIM tray is not covered in the warranty clause and when asked for any document stating the same, they refused to show any such document. Sir, I want to ask one simple question that when my MOTO G is in warranty why am I supposed to pay for the services as the damage is internal and cannot be deliberately made? I am not asking for any special favors but the kind of response I have got from both the service centre has been pathetic. I am also writing this mail to Flip cart because genuine products is always a concern while buying online and I am feeling same in this case. I am requesting you to please tell me the solution of my problem because I am really fed up and tired of going from one service Centre to another and asking for correct document and also my safety is also a concern. Sir, I am seriously feeling cheated after buying MOTO G that too from flip cart. Please reply as soon as possible at max 3 days else I will be left with no option to buy other handset this time it will not be of Motorola and not from flip cart. Out of my frustration I am not left with any option but to advise people that not to buy Motorola product especially from Flip Cart.
                  Complaint marked as Resolved 
                  Verified Support
                  May 29, 2015
                  Flipkart Customer Care's response
                  Dear Abhay, Greetings from Flipkart.com! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID: Registered Phone Number: Email address used while placing the order: We look forward for your reply.
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                    rmax992
                    from Sagar, Madhya Pradesh
                    May 26, 2015
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                    Address: New Delhi, Delhi

                    Sir/madam I have not received camera case but it was inlisted in the slip provided along with the product delivered kindly provide the same. detail of order is given below the dotted line hereunder: [protected][protected][protected] My Orders RECENT ORDERS(Last 6 Months) PAST ORDERS OD[protected] Sony Cyber-shot DSC-W830 Point & Shoot Camera Sony Cyber-shot DSC-W830 Point & Shoo... Color: Pink Qty: 1 Rs. 6700 OFFERS: 1 Delivered on Thu, 21st May'15 Return Seller: JainIT Date: Fri, 15th May'15 Order Total: Rs.6700
                    Complaint marked as Resolved 
                    Verified Support
                    May 29, 2015
                    Flipkart Customer Care's response
                    Spoke to customer and he complains stating that he has not received the battery & case cover along with the product. He says in the delivery there was a slip that shows these items will be shipped as freebies with the purchase of (Sony Cyber-shot DSC-W830 Point & Shoot Camera) . However, as per item level offer & website information only 10% off is listed and the same is already offered. Customer said he will share the snaphot soon..
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                      S
                      scrib34
                      from Delhi, Delhi
                      May 26, 2015
                      Resolved
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                      Resolved

                      Address: Kolkata, West Bengal

                      i had ordered for 2 pcs. i have received only one. Navin goel Dear Navin Goel, Greetings from Flipkart.com! We are pleased to inform you that following items in your Order OD[protected] have been packed by the seller and are ready to be shipped. Once the item(s) are shipped, you will receive an email with the Courier Tracking ID and the link where you can track your order. Item(s) details: Product Details Seller Details Ordered Quantity Price/unit (Rs.) Confirmed Quantity Sub Total Quantum QHM222 Wired Optical Mouse Mouse SSAIINFOTECH 2 100.00 2 200.00 Shipping Charge 100.00 Total 300.00 The shipment will be sent to: : Navin Goel scribbler, park centre mkt, ist flr, 24 park street, kolkata-700016 opp park st. post office. Kolkata, IN-WB 700016 Phone: [protected] You can always visit your order page to view your order status and to contact us regarding this order. Regards, The Flipkart Team The Online Mega Store
                      Complaint marked as Resolved 
                      Verified Support
                      May 29, 2015
                      Flipkart Customer Care's response
                      Customer complains stating that he order for (Quantum QHM222 Wired Optical Mouse Mouse) 2 qty but he only received 1. However, we have already taken a request for replacement of 1 qty and it is also shipped. So closing the case as the issue stands resolved.
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                        Satyendra Shukla
                        from Bengaluru, Karnataka
                        May 26, 2015
                        Resolved
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                        Resolved

                        Address: Kolkata, West Bengal

                        A MICROSOFT LUMIA 535 WAS DELIVERED TO ME ON 20.05.2015.BUT THE SAID MOBILE NOT FUNCTIONING AS PER ITS FEATURES.BATTERY BACK UP NOT LASTED FOR FIVE /SIX HOURS AND ALSO IT GAINS HOT WITHOUT OPERATION. PRADIP N MITRA [protected] OR [protected]
                        Complaint marked as Resolved 
                        Verified Support
                        May 28, 2015
                        Flipkart Customer Care's response
                        Spoke to customer and resolved the issue
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                          Samirmodi88
                          from Noida, Uttar Pradesh
                          May 26, 2015
                          Resolved
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                          Resolved

                          Address: Indore, Madhya Pradesh

                          Order Id - OD[protected] I ordered this phone on 13th May and recieved it today. I had to gift this phone to my dad and hence opted for gift wrap option for which you have charged additional 30 Rs.Though the amount is negligible when compared to the cost of the product but you are bound to give product as per the order. When i received the product it was not gift wrapped and hence defeated the purpose of purchasing the product in the first place from your site. This is high negligence from your end and I don't think i should continue placing orders from FLIPKART. What solution do you suggest in this case? Product can be replaced but Emotions are not something you can replace.
                          Complaint marked as Resolved 
                          Verified Support
                          May 28, 2015
                          Flipkart Customer Care's response
                          Tried calling customer and there was no response. So sent an apology e-mail to customer, also asking for alternate number and closing the case as the product is delivered.
                          Hi,

                          Apologies for raising this complaint. The product was not properly checked by the recipient.It was packed appropriately and the card message was present inside the box.

                          Thanks,
                          Samir
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                            VICKY217
                            from Lucknow, Uttar Pradesh
                            May 26, 2015
                            Resolved
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                            Resolved

                            Address: Durg, Chhattisgarh

                            I have order a women top Citrine causal printed top from the flipkart but due to some reason i have summit my product to flipkart and i apply a refund money to my bank account but till now i hanenot received my refund ORDER ID is OD[protected]
                            Complaint marked as Resolved 
                            Verified Support
                            May 28, 2015
                            Flipkart Customer Care's response
                            Tried calling customer and there was no response. So sent e-mail to customer informing that we have already refunded to his bank account along with UTR number (NFT[protected]GN00283 ) to cross check with the bank and requested him to share the PDF bank statement starting from the date of purchase till date if refund is not reflecting an closing the case.
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                              raghuveerrintu
                              May 26, 2015
                              Resolved
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                              Resolved

                              Address: Warangal, Andhra Pradesh

                              Order id:OD[protected] Name:sunny vk Product: lenovo a6000 plus I bought this phone on May 2nd.phone worked smoothly for 5 days despite the issues of overheating nd battery draining. After playstore stopped working totally, and battery's draining like 50% to 2% in just 10min. And coming to performance even 1mb app strucks with a serious heating issues. Lastly I requested for a replacement nd dey started playing with me.I requested a replacement on 22nd nd I received a call from flipkart on 23 nd dey told their technical assistants will call on 24th. They called nd I was asked to install smartchk app with out giving the pin. Dey again told me dey vl share pin via call on 25th. I wasn't available on DAT day nd dey again sent me a text dey vl call again on 26th. Between these issues I called to Flipkart customer Care number of times dey are not saying the pin nd postponing it an other day!! I wonder why they need my phone to trouble shoot, y dey can't issue me a replacement. These people don't have trust on customERS. Worst Replacement policy ever.we all know Flipkart is the giant e-commerce website in India and dey cannot even provide enough technical assistants to solve the customers problem.
                              Complaint marked as Resolved 
                              Verified Support
                              May 26, 2015
                              Flipkart Customer Care's response
                              Spoke to the cust and informed him will receive a call back.
                              Verified Support
                              May 26, 2015
                              Flipkart Customer Care's response
                              Spoke to the cust and informed him will receive a call back from tech team and closing the case.
                              Order id:OD[protected] Name:sunny vk Product: lenovo a6000 plus I bought this phone on May 2nd.phone worked smoothly for 5 days despite the issues of overheating nd battery draining. After playstore stopped working totally, and battery's draining like 50% to 2% in just 10min. And coming to performance even 1mb app strucks with a serious heating issues. Lastly I requested for a replacement nd dey started playing with me.I requested a replacement on 22nd nd I received a call from flipkart on 23 nd dey told their technical assistants will call on 24th. They called nd I was asked to install smartchk app with out giving the pin. Dey again told me dey vl share pin via call on 25th. I wasn't available on DAT day nd dey again sent me a text dey vl call again on 26th. Between these issues I called to Flipkart customer Care number of times dey are not saying the pin nd postponing it an other day!! I wonder why they need my phone to trouble shoot, y dey can't issue me a replacement. These people don't have trust on customERS. Worst Replacement policy ever.we all know Flipkart is the giant e-commerce website in India and dey cannot even provide enough technical assistants to solve the customers problem.
                              this flipkart customer care persons just tell us that they will call us again they dont have any other solution for the problem
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                                nkarunakar
                                from Hyderabad, Telangana
                                May 26, 2015
                                Resolved
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                                Resolved

                                Address: Hyderabad, Andhra Pradesh

                                I have ordered a top order id-OD[protected] on 9th may, 15. I've received a product 10 days later from ordered date, overheating honor bee mobile phone not expected as i want, so i file return request / refund of amount for this product, I am still awaiting from 20 days but no one came to take back this product. when i contact a flipkart customer care, they are giving weird and non-sense excuses like download smartcheck, etc., battery booster, etc., regarding to my refund request. sures singh phone no. [protected]
                                Complaint marked as Resolved 
                                Verified Support
                                May 28, 2015
                                Flipkart Customer Care's response
                                The above complaint is already taken care and a scheduled call back is arranged from our technical team by EOD. So closing the case as the complaint is already taken care for now.
                                I have ordered a top order id-OD[protected]
                                on 9th may, 15. I've received a product 10 days later from ordered date, overheating
                                honor bee mobile phone not expected as i want, so i file return request /
                                refund of amount for this product, I am
                                still awaiting from 20 days but no one came to take back this product. when i
                                contact a flipkart customer care, they are giving weird and non-sense excuses like
                                download smartcheck, etc., battery booster, etc., regarding to my refund request.
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                                  Srv1234
                                  from Lucknow, Uttar Pradesh
                                  May 26, 2015
                                  Resolved
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                                  Resolved

                                  I have purchased a mobile from Flipcart on January 2015.My phone is not working properly and its hanged and switched automatically many times . I have complained regarding this to flipkart customer care many times within a month as per his return policy, I have received massage for return of my mobile that is still save in my mobile but Flipcart don't return my mobile .please help me to get my money. After Having on a Search Google, I Got to Know About CLICK2COMPLAIN.COM They Helped Me A lot & Recovered My Amount From Flipkart.com Best Wishes To CLICK2COMPLAIN.COM Good Luck For All Members.
                                  Complaint marked as Resolved 
                                  Verified Support
                                  May 26, 2015
                                  Flipkart Customer Care's response
                                  Dear Customer, Greetings from Flipkart.com! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID Phone Number Email address used while placing the order. We look forward for your reply.
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                                    pramo98
                                    from Chirala, Andhra Pradesh
                                    May 26, 2015
                                    Resolved
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                                    Resolved

                                    Address: Karimnagar, Andhra Pradesh

                                    I have purchased one MILTON Nova 5 Pieces cookwear set from your company througuh order no.[protected] OD[protected] paying cash Rs 699.00 but the product not found upto the mark and two items found in broken condition and one item skartch nothing for use it is. All that cannot be useful kindly arrange to return the product on cash return thanking you T.Ramlu CISF COMPLEX, GOVDAVARIKHANNI KARIMNAGAR, KARIMNAGAR -505209 IN A.P
                                    Complaint marked as Resolved 
                                    Verified Support
                                    May 28, 2015
                                    Flipkart Customer Care's response
                                    Spoke to customer and arranged for a refund, hence closing the case.
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                                      R.G.Kureel
                                      from Sikar, Rajasthan
                                      May 26, 2015
                                      Resolved
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                                      Resolved

                                      Address: Unnao, Uttar Pradesh

                                      I have purchased one Kara hand held bag from your company througuhorder no. OD[protected] paying cash Rs 645.00 but the product not found upto the mark and nothing for useit is so small that cannot be useful kindly arrange to return the product on cash return thanking you R G Kureel Pancham vihar 811 Civil Lines unnao 209801
                                      Complaint marked as Resolved 
                                      Verified Support
                                      May 26, 2015
                                      Flipkart Customer Care's response
                                      Cust states product is too small, informed him the dimensions are clearly mentioned on the website will not be able to assist him.
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