Claimed

Flipkart Complaints & Reviews

2.8
Updated: Nov 25, 2025
Complaints 47043
Resolved
25478
Unresolved
21565
Contacts

File a complaint to Flipkart

Having problems with Flipkart?

File a complaint and get it resolved by Flipkart customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Flipkart reviews & complaints page 2216

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
M
Mamta D
from Kolkata, West Bengal
Mar 26, 2015
Resolved
Report
Copy
Resolved

Address: Kanpur, Uttar Pradesh

Sir/Madam, I have ordered 10 sarees from your company.the saree ordered vide order no. OD[protected] was delivered on 26/03/2015. I am dissatisfied with the product as the same is not which was ordered. (Supplied items is similar in colour and is of cheap quality)Also I received 03 sarees ordered vide Order No. OD[protected] on the same day, out of which one saree (IInd in the list of order) is torn. I called to toll free number and inform about said Complaint.suggest next action please
Complaint marked as Resolved 
Verified Support
Mar 27, 2015
Flipkart Customer Care's response
​Spoke to customer, he cl​aims that he received the damaged product. Informed customer that will do replacement and customer agreed. Hence closing the case.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    SUJAI RAMESH
    from Bengaluru, Karnataka
    Mar 26, 2015
    Resolved
    Report
    Copy
    Resolved

    Address: Bangalore, Karnataka

    dear friends pls don't buy products from flipkart website i orderd one item they delivered one item and lot of duplicate (ex: sam sung ear phones, battery) products also they are selling. even call center peoples also unfit the job and main thing webdesiner big L board
    Complaint marked as Resolved 
    Verified Support
    Mar 27, 2015
    Flipkart Customer Care's response
    Dear Sujai, Greetings from Flipkart! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID Phone Number Email address used while placing the order. We look forward for your reply.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      sarkar ashis
      from Siliguri, West Bengal
      Mar 26, 2015
      Resolved
      Report
      Copy
      Resolved

      Address: Uttar Dinajpur, West Bengal

      I have received one book on[protected] of amounting Rs.1234/- named after THE COMPLETE WORKS OF JOHN KEATS ;POSTHUMOUS POEMS[protected] ESSAYS & NOTES is not that book I actually mean to bought, I just want to buy The complete works of JOHN KEATS in volume .Now I request you to kindly inform me whether there is any way to change the book and received according to my choice.The order no OD[protected] If you kindly sent me the book of my choice by volume No I I will return the book already received and rest amount If any will be paid by me in cash to the delivery man of yours.
      Complaint marked as Resolved 
      Verified Support
      Mar 27, 2015
      Flipkart Customer Care's response
      Dear Sarkar, Greetings from Flipkart.com!!! There is no exchange policy in flipkart.com That is the reason we provide discription of the book as well as Read Sample option. Sorry we wont be able to do much in this regard. Your kind understanding is appreciated.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        K
        ksidd44
        from Hyderabad, Telangana
        Mar 26, 2015
        Report
        Copy

        Address: Hyderabad, Andhra Pradesh

        We have ordered Wall Whispers Sticker Foot Print Glow in the Dark Glowing Sticker High Quality Phosphorescence Vinyl Sticker. In the products specifications it was mentioned that the pack will consist 20 stickers. But we received just 10 stickers.
        +1 photos
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          A
          abdulqadir1981
          from Bengaluru, Karnataka
          Mar 26, 2015
          Report
          Copy

          Address: Bangalore, Karnataka

          Hi, Recently a month back(20 Feb 2015) i have returned a order which i got from Flipkart. The order id is OD[protected] and the amount to be refunded is Rs. 1483. But for some reason they are not refunding my amount back. They have approved my refund but they say they are initiating the bank transfer but the transfer seems to be never happening. I have followed with the Flipkart customer care many times. But i am not getting the correct detail why they are not refunding the money. Please help me in this regard. Thanks.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            singharvind
            from Mumbai, Maharashtra
            Mar 26, 2015
            Report
            Copy

            Address: Mumbai City, Maharashtra

            my lenovo a6000 has automatically switched off and not switch on again. i had register complaint regarding the problem but the flipkart technical person not take any type off action and told me to wait two days. and they were not take action between those two days, now my mobil yesterday get automactic switche off and not again on. then i called flipkart they were said to get a written notice from lenovo service center, i get the written notice also from service center but flipkart were not pass the mobile replace policy.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              A
              advocatejaison
              from Mumbai, Maharashtra
              Mar 26, 2015
              Resolved
              Report
              Copy
              Resolved

              Incident Id :[protected] I don't know what wrong went with me that I product my mobile phone through Flipkart. People already suggested me that do not trust them coz they give the jazz for 30 days and all. But let me tell you its 45 days and my brand new phone, the display is gone. I don;t know what wrong went with this phone. It was just in my pocket and by the time i removed my phone to remove a selfie, the phone's display is gone. I swear if my complaint is not address I am going to make them pay very bad for this. Flipkart ppl you can refer the above incident id and check the detail for my order. I have spoken to your 2 executive- 1 is krunal and second is basanti, they shared me 1 tollfree number which was also a fake number when i tried calling hours... Your service is gone for a toss coz I will make sure ppl dont buy any stuff from your portal.
              Complaint marked as Resolved 
              Verified Support
              Mar 27, 2015
              Flipkart Customer Care's response
              Spoke to some one from customer family and they doesnt know about the issue and customer is not avaialble hence given Toll free no to contact
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                Z
                zaidr
                Mar 26, 2015
                Report
                Copy

                I have order 1 samsung e7 on 23 march it now it shows th at your item is out for delivary I have received and sms also in the morning that u will received your samsung e7 till 7pm today from your delivery boy name mateen from morning I am waitning for my mobile phone so however I have called your delivery boy and nform that when will be you coming to deliver my orde4 he says that I will come tomorrow that means one day late and he was so very rude on the phone and says that I will come tomorrow now I dont have a time... I am your old customer I purchase many products from flipcart and I recommend this flipcart to other my friends and family but seeing this type of services I WILL NEVET RECOMMEND THIS to others... so sir kindly look in this matter and get it done till today and will be a appreciated if you do this on priority. .. regards zaid rangwala [protected]
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  P
                  punam shrivastava
                  Mar 26, 2015
                  Report
                  Copy

                  Address: Bangalore, Karnataka

                  We have order for two set of teflon cup _soucer . Just now I received one pkt containg plastic Cheap quality one set only. I paid Rs.1180 to the courier.The plastic material is unacceptable and short also . I therefore request you for immediate response and arrange to get it back .I cancelled this order. Your immediate response is requested. Punam Shrivastava #55, 2nd cross, 3rd main, 5th stage. BEML Layout Rajarajeshwarinagar Bangalore 560098 Mobile [protected]
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    G
                    garim28
                    from Noida, Uttar Pradesh
                    Mar 26, 2015
                    Report
                    Copy

                    Address: New Delhi, Delhi

                    Dear Sir, I have purchased a Motorola G2 phone from you in the month of November, which charger is not working from last 2 days due to which i am facing so much problems. The product is under a warantee period So, you are requested to please exchange it as soon as possible. Please do the needful and oblige. Thanks & Regards Garima Jain Email: [protected]@gmail.com
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      K
                      kater
                      from Mumbai, Maharashtra
                      Mar 25, 2015
                      Report
                      Copy

                      Address: Dharwad, Karnataka

                      Respected sir/madam, Myself Anand Kater I already purchased the above mentioned item on 09/07/214 and order id is OD[protected].This hand set will now automatically switch off it self.and battery power is very low.You have given one year guarantee for that item. So I kindly requesting you to please replace with new product as early as possible.otherwise I will take legal action on you.. thank you yours faithfully Anand([protected])
                      Respected sir/madam,
                      Myself Anand Kater I already purchased the above mentioned item on
                      09/07/214 and order id is OD[protected].This hand set will now
                      automatically switch off it self.and battery power is very low.You have
                      given one year guarantee for that item. So I kindly requesting you to
                      please replace with new product as early as possible.otherwise I will
                      take legal action on you..


                      thank you
                      yours faithfully
                      Anand([protected])
                      Helpful
                      Found this helpful?
                      1 Comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        V
                        Vaishali Dutta
                        from Pune, Maharashtra
                        Mar 25, 2015
                        Resolved
                        Report
                        Copy
                        Resolved

                        Address: Mumbai City, Maharashtra

                        My Name Vaishali Dutta Email ID : Vaishali.[protected]@tcs.com 0D[protected] I received delivery of Bembee woman leggins on 19 mar 15 . Size 36, seller Banarasidass .en tried, Irealized the pack has leggings packed of various sizes andnot 36 size as ordered . Also there is no tag specified on the leggin mentioning the size . Unfortunately Inever faced this issue before from Flipcart so blindlyaccepted the product and threw the main pack cover . Now I am not able to exchange orreturn the product . There is no clear mention of this clause in the return policy andhence misguiding the customers . Kindly help me in this regard. Or give me product exchange withbetter quality . Expecting a positive reply as I believe Flipcart value theircustomers
                        Complaint marked as Resolved 
                        Verified Support
                        Mar 25, 2015
                        Flipkart Customer Care's response
                        Dear Vishali, Greeting from Flipkart.com!!! When checked reefund request raised and the same will be initiated once the pick up is completed. Contact flipkart.com customer support on[protected] for further assistance. Hope this helps.
                        Please resolve issue sooner
                        Please resolve issue sooner
                        Helpful
                        Found this helpful?
                        2 Comments
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          A
                          ankit99
                          from Gurgaon, Haryana
                          Mar 25, 2015
                          Resolved
                          Report
                          Copy
                          Resolved

                          Address: New Delhi, Delhi

                          This is very much unexpected from Flipkart as i ordered a Samsung galaxy core 2 mobile and it was to be delivered on 23rd march 2015 but it did not get delivered and even no one informed me that order is being delayed, i followed up with flipkart and got to know that the order is being delayed so i was promised that it will be delivered on or before 26th of march, i called up on 25th march and got to know know that the handset was damaged during the transit and this information was also not communicated to me which is very annoying.. In all my first experience with flipkart was very bad and will never return to flipkart again and suggestions to others about flipkart will not be good.. However now i need refund of the same if possible kindly process the same soon... Thanks & Regards Ankit Dixit Manager ( Raymonds )
                          Complaint marked as Resolved 
                          Verified Support
                          Mar 25, 2015
                          Flipkart Customer Care's response
                          Dear Ankit, Greetings from Flipkart! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID Phone Number Email address used while placing the order. We look forward for your reply.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            A
                            Akshara Sirothia
                            from Bengaluru, Karnataka
                            Mar 25, 2015
                            Report
                            Copy

                            Address: Ahmedabad, Gujarat

                            ORDER NO OD[protected] PRODUCT WAS RETURNED & RECEIVED BY FLIPKART IN JANUARY2015 FIRST WEEK & SINCE THAN FLIPKART TEAM SAYING RS 899/- WILL BE REFUNDED WITHIN 5-7 WORKING DAYS. BUT REFUND HAS NOT COME TO MY ACCOUNT TILL DATE. I HAVE BEEN MAKING CALLS EVERY WEEK BUT EVERYTIME I GET THE SAME ANSWER. I HAVE BEEN REQUESTING AGAIN & AGAIN TO REFUND THE AMOUNT OF RS899/- BY SENDING A CHEQUE ON MY BELOW ADDRESS AND SHERE COURIER DETAILS ON MY E-MAIL ID - : AKSHARA SIROTHIA C - 1004, SAVVY SOLARIS, B/H D-MART, MOTERA AHMNEDABAD - 380005 MOBILE NO [protected] sirothia.[protected]@gmail.com BUT FLIPKART TEAM HAS NOT DONE THAT. I HAVE LODGED A COMPLAIN NO WWW.AKOSHA.COM NO 2142079 DATED 15 MARCH2015, AFTER WHICH I GOT SMS ON 18 MARCH SAYING " I SHOULD HAVE GET REFUND BY 18 MARCH2015". BUT TILL DATE AMOUNT NOT CREDITED IN MY A CCOUNT. PLZ IMMEDIATELY ARRANGE FOR CREDITING THIS AMOUNT OF RS 899/- IN MY BANK ACCOUNT WHICH I HAVE GIVEN TO FLIPKART TEAM ATLEAST 10 TIMES . ELSE PLZ SEND THE SAME BY CHEQUE ON MY POSTAL ADDRESS GIVEN ABOVE.
                            Dear Akshara Sirothia,

                            We hope your issue (#2142079) has been resolved. Please let us know in case you face any trouble regarding any brand in the future. We'll be more than glad to help out.

                            Regards
                            Online Team
                            Akosha
                            Helpful
                            Found this helpful?
                            1 Comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              A
                              Akshara Sirothia
                              from Bengaluru, Karnataka
                              Mar 25, 2015
                              Report
                              Copy

                              Address: Ahmedabad, Gujarat

                              ORDER NO OD[protected] PRODUCT WAS RETURNED & RECEIVED BY FLIPKART IN JANUARY2015 FIRST WEEK & SINCE THAN FLIPKART TEAM SAYING RS 899/- WILL BE REFUNDED WITHIN 5-7 WORKING DAYS. BUT REFUND HAS NOT COME TO MY ACCOUNT TILL DATE. I HAVE BEEN MAKING CALLS EVERY WEEK BUT EVERYTIME I GET THE SAME ANSWER. I HAVE BEEN REQUESTING AGAIN & AGAIN TO REFUND THE AMOUNT OF RS899/- BY SENDING A CHEQUE ON MY BELOW ADDRESS AND SHERE COURIER DETAILS ON MY E-MAIL ID - : AKSHARA SIROTHIA C - 1004, SAVVY SOLARIS, B/H D-MART, MOTERA AHMNEDABAD - 380005 MOBILE NO [protected] sirothia.[protected]@gmail.com BUT FLIPKART TEAM HAS NOT DONE THAT. I HAVE LODGED A COMPLAIN NO WWW.AKOSHA.COM NO 2142079 DATED 15 MARCH2015, AFTER WHICH I GOT SMS ON 18 MARCH SAYING " I SHOULD HAVE GET REFUND BY 18 MARCH2015". BUT TILL DATE AMOUNT NOT CREDITED IN MY A CCOUNT. PLZ IMMEDIATELY ARRANGE FOR CREDITING THIS AMOUNT OF RS 899/- IN MY BANK ACCOUNT WHICH I HAVE GIVEN TO FLIPKART TEAM ATLEAST 10 TIMES . ELSE PLZ SEND THE SAME BY CHEQUE ON MY POSTAL ADDRESS GIVEN ABOVE.
                              Dear Akshara Sirothia,

                              We hope your issue (#2142079) has been resolved. Please let us know in case you face any trouble regarding any brand in the future. We'll be more than glad to help out.

                              Regards
                              Online Team
                              Akosha
                              Helpful
                              Found this helpful?
                              1 Comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                M
                                mutyam5
                                from Delhi, Delhi
                                Mar 25, 2015
                                Report
                                Copy

                                Address: West Godavari, Andhra Pradesh

                                I Mutyam from Tanuku, westgodavari dt, andhrapradesh ordered a pendrive Order Confirmation - [OD[protected]dated[protected].but i cancelled this order due to some reasons Cancellation my order tOD[protected] dated[protected]. but they didn't refund my amount . please refund my amount from flipkart as early as possible thanking you
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  P
                                  police jak
                                  from Arcot, Tamil Nadu
                                  Mar 25, 2015
                                  Report
                                  Copy

                                  we odered one item and we get another item for this i have send replacement for two times but the seller was sending the same material with colour change, whether i want to know what order we placed that is available or not . kindly check with the seller otherwise we will meet in consumer court. do the needfull at the earliest.
                                  Mar 26, 2015
                                  Updated by police jak
                                  As per our telephonic discussion you said we will return the money to my bank account, bank details as below
                                  S JAGDEESH, HDFC BANK, RANIPET BRANCH, VELLORE DISTRICT, TAMILNADU, ACCOUNT NUMBER : [protected], IFSC CODE: HDFC0001295. Do the needful as early as possible.
                                  Apr 04, 2015
                                  Updated by police jak
                                  what happen still we not received the amount Rs.159/- .
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    P
                                    praveengundu
                                    from Vaikam, Kerala
                                    Mar 25, 2015
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    I am praveen. My mail id is praveen.[protected]@gmail.com I purchased ASUS Znfone5, IMEI no is [protected] and [protected] but that phone is not Woking. My phone is Automatically going to switched off, hanging, not charging and getting more problems. Kindly replace my mobile
                                    Complaint marked as Resolved 
                                    Verified Support
                                    Mar 25, 2015
                                    Flipkart Customer Care's response
                                    Dear Customer, Greetings from Flipkart! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID Phone Number Email address used while placing the order. We look forward for your reply.
                                    Verified Support
                                    Mar 31, 2015
                                    Flipkart Customer Care's response
                                    Spoke to cusotmer, informed customer to visit nearest service center. Hence closing the case.
                                    my mobile was not working, my mail id is [protected]@gmail.com, my mobile number is[protected], my mobile is red mi 1s
                                    Helpful
                                    Found this helpful?
                                    1 Comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      H
                                      Hemant Kumar CUG
                                      from Ahmedabad, Gujarat
                                      Mar 25, 2015
                                      Report
                                      Copy

                                      Address: Gandhinagar, Gujarat

                                      I purchased online a handycam from Flipkart.com for my sister (Oreder ID: OD[protected] on[protected]. They delivered the product on[protected] at the given address in Allahabad. On the box, it is mentioned that free original Sony Memory Card is inside the box. However, when we open the box, the memory card was missing. We lodged the complaint on the very first day to flipkart and they asked us to send the photograph of the box where it is mentioned. We did the same and provided them the proof. Now, they are saying that they are not responsible for the missing item and asking us to contact the manufacturer i.e. Sony. They are also saying that since it is not mention on the flipkart website they are not responsible for the missing item. We had series of communication (both written and phone) to the flipkart. Today, finally they denied the complaint by saying that neither they will provide the missing item nor they will return the product. In my opinion this is nexus between the flipkart and its seller to remove freebees from the box, so that consumers will be forced to buy these items from them. I request the consumer forum to look in this matter. I am ready to provide all the details related to our conversation.
                                      +2 photos
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        S
                                        sajid1234
                                        from Mumbai, Maharashtra
                                        Mar 24, 2015
                                        Resolved
                                        Report
                                        Copy
                                        Resolved

                                        Address: Pune, Maharashtra

                                        i am sajid shaikh from pune my email id is [protected]@yahoo.com i order foundation course books for class 8th maths is price is 367 on 23/3/15 and i also paid of amount of rupees is 367 via net banking but on same day i call filpkart customer care but custome care said me your order is not place but i paid already 367rupees
                                        Complaint marked as Resolved 
                                        Verified Support
                                        Mar 25, 2015
                                        Flipkart Customer Care's response
                                        Tried calling customer and was not able to make any contact. So sent e-mail to customer informing that we have not received the amount as it was a failed transaction and the amount will be credited back to customer's account in 5 working days as per banking procedure.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit