Flipkart Complaints & Reviews

My order id is: OD[protected], i got the delivery on Sunday (15th march 2015), after some days o[censored]se, one day i saw the screen guard of the phone lifted by itself, when i took the phone in my hands, the phone was burning like as I can't even hold it and the battery also gets drained fast. So i requested flipkart for a replacement. The costumer executive call me on 15th April, and say to me "heat of phone is usual, that not a problem with the phone" At the same time I was at the office, i couldn't bring the phone with me. He was asking for the phone at the same time, now why should I carry a phone which does not work properly. i asked the same to him too, so he replayed that he will call on the next day, and requested that the phone should be with me at the time he calls. I heard that nun of the related issues are solved yet by flipkart. Now what should I do.

My Flipkart order number OD[protected] and they suppose to deliver by yesterday as mention by them after 23 days of paid order. Now today Flipkart cancelled the order and saying that will pay the amount you paid. From the day I order there was no movement in the tracker and I asked twice to the Flipkart customer care through mail and call in between. I stay in Mumbai which is well connected and best in India as a Metro or a big city. I was expecting the product from so long time and they too realise the money that period of time. If this case is happening to customer like me... there will millions of customer with them and they are do the same reverse payment they will always having several millions of rupee in there account which will make them profitable as they are not delivering and money is there in the account and it is rotating with one customer to other. This is a big business Flipkart is in. Even they so currently in loss but in a year they will be profitable by cheating people like us. Think twice or thrice before paying online on Flipkart! Please beware!! Niraj Singh

Order ID : OD[protected] Order Date :[protected] Retail Invoice : 5328 Invoice Date :[protected] I had received your supply of Smile Drive Weather Meter Humidity Temperature and Time Gauge Weather Station Basic White GMRTWW assorted goods on[protected]. As usual, we checked the goods against the invoice (No. 5328) and we found that one item does not tally with the invoice. Item 1 says that you have supplied 02 Qty PACKETS, but when i found only 01 Qty PACKETS. could you send us the balance of 01 Qty or give us a Refund Amount? I have complained twice to their customer care but no response. They dont provide any complain number on which you can follow . Also there customer care will tell you "we will get back to you within 24 hours" which never happened sadly. I do online shopping from other sites as well, but they dont claim false promise of delivering with in 2-7 days .

Dear Team, Have faced the worst experience with your Call center executive and Supervisor. Had called the Customer Care team to inform my Gift voucher pin number not working. The answer was a script written text and unwillingness to help the Customer. The Gift voucher number : [protected] provided by my Company Dishnet wireless in the month of October 2014, valid for 1 year. I had purchased an order on 15th Feb'15 ( A Pearl Set) for Rs.790. The remaining balance ( Rs.210) is what I wanted to utilize today for a Deal in an around the same amount. While placing an Order, the voucher Pin number provided in the voucher was shown as invalid. When I called the Customer Care, the Call was picked by Tarranum Khanum, who could not help me, as she wanted the Order number of the Gift Voucher purchased. Please understand this was a Bulk Gift voucher purchased by my Company serving 10000 Employee as Diwali Gift for Corporate Office, by the Group HR team. I am based out of Kolkata Office, as the gift was provided long back, the mail is not in place, knowing the whereabouts would take don't know how much time. The mistake being from Flipkart's end, wherein with the same Voucher I purchased a product couple of months back, am unable to use the same voucher with the same Pin.I am missing out on the Deal, which I got after long time. Your Supervisor SAYYAD Mushtaq, was the rudest of Supervisor spoken to till date, as he was happy enough to disconnect my line, but will to help. Weakest of Customer service etiquette ever seen. When I raised my point, that the mistake was from Flipkart, as the same voucher cannot be used again though he confirmed there is a balance of Rs.210 still left. He was adamant as rude in telling me that he would require the Bulk Order number purchase by my Group HR in the month of October'2014 from Corporate. I do not know whether you will be able to help me today, but this would be my last transaction with Flipkart. Will ensure I put the message back as much as I can through all modes across on the level o[censored]nprofessional attitude shown towards Customer, as now I have a Gift Voucher, for which I am helplessness in the hands of the Flipkart. Thanks for your support Regards, Aashish Jhunjhunwala Ph.no ; [protected] Email : aashish.[protected]@aircel.co.in

Dear Sir, I Amaresh From Gulbarga Karnataka Order mobile on flipcart on 13/04/2015 and confirmed the order on same day, but flipcart company cancelled my order without intimation so i called them but they are not responding and highered the price of same product from 6439 to 7212 diffrence amount of nearly 1000 rupees. They told to replace order and pay for 7212.they are not responding not delivered the product. Regards Amaresh [protected]

I boughht the mobile from flipkart and I got the dead charger and one of slip slot is also not working . its ten days now i am chasing the site for same, according to them they dont have the charger in stock so they are unable to provide the same and I am not getting the charger from market even as the brand is associated with flipkart only. Really bad service, My 11000 bucks are stuck.

Dear Sir, I have already one item booked three time but we have not get the product, order no. and detail given below:OD[protected], Weardo Solid Men's Polo T-Shirt, SAME ITEMM 66000, but your delivery person are very-very layer and your warehouse yard in Mathura in totaly fake and miss handling your customers. My full details are giving : Abhishek Srivastava address 83, shri radha town mathura my cell no. +91 [protected] mail-id is [protected]@yahoo.com if you feel free, you can talk to me any time, I hope! you will be action strictly against responsible person. Thanks with regards Abhishek Srivastava Mathura

Hello, I am Manish Pahal from delhi. I had purchased a Philips Beard BT3200/[protected] Trimmer For men .the Delivery of the product is on 9th april 2015. but due to defective product . i tried to returns the product but no one calls from flipkart Agency..I have attached two documents of which one is returned invoice & another when i purchased. Kindly see do it . thanks Manish Pahal [protected]

I ordered 2 mobiles from Flipkart on 12th March'15. The Order no is " OD[protected]". The model was Moto E (2nd Gen). When I received the Mobile everything was perfect except Headphones. The headphone was not working. So I filed a complaint in Flipkart and asked for a replacement. They said that I will be receiving my replacement order before 30th March. Then after few days I received an email from Flipkart stating that they need more 7 days to deliver my item as it is currently out of stock. I gladly accepted the extended date. Then after few days when I contacted Flipkart they said that still the item is out of stock and again extended the delivery date to 20th April. Then I again contacted Flipkart on 13th March just to confirm that I will be receiving the replacement by 20th April but again they replied that still the item is out of stock. Here I am using the mobile from last one month without Headphones. Kindly help me with this issue.

order id OD[protected] sir i ordered this mobile on 24 april 2015 and i am facing problem in this mobile phone i also registered the complaint for this as i knew flipkart is best online shopping place as the policy of flipkart by ws retailer is that 30 days replacement warranty so please i want my money refund please sir your company is to big so you can help me in refund i don not want replacement because this is not a good mobile i see facing many problem in this model so please provide me refund i know you are able to compete my request this is a request to you to be frank my mother only brought me this mobile for 1 time and i trust flipkart online shopping so please help me in this situation by refunding my money

Dear Sir I have bought an Asus 16GB Genphone Mobile but i didn't get the head Phone and same Product is Bought By My Friend He got it with the same Price Same Model I tryied So many Time for Your Customer care number but i didn't get and Response Please Provide me the Asus Ear Phone any how Please Don't Ignore the Mail and please Response too i am waiting for your Response

I have booked samsung galaxy s6 edge on 24 march 2015. I was promised delivery by by email. But on 12.04.15 the consignment was retuned for unknown reasons. I got frustrated and cancelled my order. I prepaid my order thru net banking. Who will give interest for 25 days. I oberve deficiency in service and misrepresentation of fact. Kindly mr mukesh bansal r u listening. Come back to me i[censored] r hearing for u DNA IS CONSUMER SERVICE. R.CHANDRASHEKAR [protected]

Sir my name is ravi kumar i ordered one 5 litre presure cooker on 7 th april but i didnt get my product so i called to excutive why i dint get my product he said to me sir u have to do new fresh order i cant give u your product. U have do again new fresh order why company always say that we are sure i will give u your product at any cost my mobile no is [protected] and email id is [protected]@yahoo.com so plzzz do what i have to do now i m very sorry but online portal like flipcart making people fool and wasting lotttt of time to customer dont belive this company always making fool to people i want my product by cod

Here is the issue in detail : I ordered the celestron telescope from Flipkart OD[protected], the expected date was 15th April. But the call came on 7th April that the person is there to deliver, since i was out of station i asked him to come a day later and he said he will come a day later., Since then no one has come and its 14th April now. I contacted Flipkart on 9th April, 11th and 13th and 14th, Same response from their team everytime that reattempt request has been sent and it will be delivered in next 2 days., the delivery team or logistics team keeps updating that the user is out of station but i have been sitting at home waiting for them for 6 days now. I have not recieved a single call from anybody nor has anyone showed up to my door. How can someone update m not at home without contacting me even once. I have been mentally harassed as everytime i have to explain my issue to these people, and get the same monotnous reply. and no help whatsoever, the same answer every time that "I can understand your concern and we will work on it", but no work actually happens backstage. I have been taking to Alok shukla, Kuljeet kaur, Abhijeet, Manish Pandey. Alok shukla was one of the managers who promised that the issue will be resolved in next 24 hours for sure and he will follow up on it himself that was when i called him up on 13th, but was no where to be reached when i called up on 14th, I tried multiple times and he was not on floor for some reason, after multiple attempts i did reach him and he forwarded the call to Abhijeet from escalations and he cut the call in the middle and never called back. I tried multiple times after that and could not reach them again as no one would transfer the call to them, ultimately, some one called upon Manish pandey and he says " He understands my concern and that he will now fix the issue " Here is the email he sent just now : Flipkart Customer Support <[protected]@flipkart.com> 3:35 PM (8 minutes ago) to me Response By Email (Manish.Pandey) (14/04/2015 03.35 PM) Hi Puneesh Sachdeva, I certainly understand your concern and offer my sincere apologies for the inconvenience caused for the delay in delivery of your product. At this point, we may not be able to provide you an update on this but I've notified your concern to our team. We’ll call you back with an update in the next 3 hours and make sure that your issue is resolved as earliest as possible. You have my assurance that we’ll have your issue resolved in the best possible way at the earliest. I request your kind patience in this regard. Please do something about it as this is very lathargic and mentally i have been exhausted, I have spent more on calls than on the product now. Very unprofessional behaviour

I ordered a mobile Moto G( 2nd GEN) on 6th april and received the product on 10th april. The product which i received had a complaint flash not working, . On 11thth april i called flipkart to report the issue, but still its not been resolved. Really worst services i ever had like this. When ever i called to flipkart the same story they are saying. I dont no when the issue will get resloved????????? contact bobby- [protected]

I purchased a MOTO G on 10th Jan. It was then replaced in next 4-5 days due to bad battery backup. Today again my phone is not charging up. I went to “Shikha Communications”, A-6, 1st flr, Devi Palace, Opps. Raj Cinema, GGN” and the person told that the phone needs to be replaced by Flipcart as it’s faulty. I asked the reason then he said the charging may have caused due to moisture, liquid or sweat. Trust me, none of the reason can be proved and I never even touched my phone with wet hands so all the above reasons are fake. Service person can say anything to me as I can’t see them repairing it or opening it and will have to rely on whatever excuse they give me. He asked to contact Flipcart as it may cost[protected] for repairing it. My concern is, I paid Rs. 13000 to you already, then your phone developed a fault and you replaced it. And after around 2 months, it again developed a fault and you are asking me to contact service center. Service center is asking for Rs 6000. So in total I’ll have to pay Rs.19000 for your phone. Please put yourself any my place and think, I’ve already borrowed money from someone to purchase this phone and I still have to give Rs 10000 to the person from whom I borrowed the money but you are again asking for next Rs 6000 which is impossible for me to give you looking at my current situation. Can someone look into the matter and get the phone replaced if possible. I’m a CANCER PATIENT. I’m very much frustrated and will make sure that I never purchase anything from Flipcart in future. Would request you to get the phone replaced and let me know when can I get the new phone. My number: [protected] Email: Chitrasen.[protected]@fisglobal.com

Hi, I purchased the Product form Flipkart order ID: OD[protected] on March 23, the product quality was worst. So I applied for refund on March 25, they never collect product from me and mentioned as product pickup has completed and refund has completed. But still now I didn't get my money back. Please raise a complaint againts this.

I have purchased a ASUS ZENFONE5 through flipkart vide OD No.[protected] amounting to rs.10089 and received the product on 14/4/2015. On opening the pack it is seen that only data able and charging plug was avaiable and earphone has not been included in the pack which is a part of the said phone. It is requested to supply the earphone immediately

Hi, I ordered my phone in January 2015 after viewing all rating, suggestions from Flip kart and from knowing the experience o[censored]se of the same product from my friends..I found it to be worthy piece till 1st month..:) but later it started getting hang, sudden switching off the phone and now the speaker isn't working...don't know what happened to it..I replaced the piece once I got the damaged piece n still messed up with the same problem..I need to replace this piece what should I do now?

I have ordered a pair of Adidas Shoes few days ago and the order was placed. Some days later i was waiting for the arrival of the shoes but then i suddenly checked that the order was cancelled. How and why did the order get cancelled. I want those shoes as early as possible even if the the stock is no more because its your problem that you yourself cancelled my order!!