| Address: Kolkata, West Bengal |
This is regarding Flipkart order ID: OD[protected].I have ordered total of 4 "Rishika Printed Katha Cotton Sari" of item ID:[protected] Quantity:2,[protected] Quantity:1,[protected] Quantity:1.I have received total of 3 "Rishika Printed Katha Cotton Sari" of item ID:[protected] Quantity:1,[protected] Quantity:1,[protected] Quantity:1.Price of each item was Rs.286 (Incl. Delivery and Tax), And have paid a total of (Rs. 286 x 4) = Rs.1144 through cash on delivery to ekart courier man "Sanjib Saha (Mob.[protected])".Since Flipkart policy is that I cannot open the package before payment/handover, I was unable to check the quantity before paying.The issue is that I have been contacting Flipkart customer support ([protected]) for 120 hours and they do not reply and keep escalating the issue.I have contacted on 30.03.2015, 01.04.2015, 03.04.2015, 04.04.2015, Incident ID:[protected], Complain no: 40727247.Every day I call them they keep saying they will call back within 24 hours which has not happened yet.
Complaint marked as Resolved Was contacted by a Flipkart representative within 24 hours, was able to identify the issue accurately and took to right steps to resolve the quantity issue, received the missing quantity within a week.
I hope you are doing well, may I know what kind of issue are you facing with the new hard drive you received?
Is it turning on or not? Can you see the power light is on or not?
Can you hear the spinning sound?
I need to know more about the exact issue so that I can help you to troubleshoot.
Do let me know before sending it for replacement.
Lincon_WD.