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Flipkart Complaints & Reviews

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Updated: Feb 26, 2026
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Flipkart reviews & complaints page 2217

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D
durga12345
from Mumbai, Maharashtra
Apr 20, 2015
Resolved
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Address: Chennai, Tamil Nadu

The worst service ever faced with flipkart this time. OD[protected] today i placed the order, before that two executives have misguided me regarding the product, but but i got clear information from senior persons. The first mistake from flipkart CS team. and the conversation was wrongly mentioned in their record as i asked them to help, actually i called them regarding complaint, not help. the 2nd mistake from flipkart CS. The price of the product is so diff within 1 hour of my order. When i contacted their CS, - 1st person - customer service executive provided me complete wrong info, 2nd Govind - Floor supervisor started ordering me to shut my complaint, and after my continuous insist, he transferred the call to Sasi - Asst.Manager he was so rude and refused to give my refund as per original mode. And everyone behaved with me in a very wrong manner, i was refused to get service properly from Flipkart, Flipkart gave me a mental frustration and they have taken my money and refunded it without asking me to flipkart wallet. When i asked about the refund mode, i was forced to buy from their website again to use my own money in the form of flipkart wallet. I suggested all you guys not to buy anything from fraud flipkart.
Complaint marked as Resolved 
Verified Support
Apr 22, 2015
Flipkart Customer Care's response
Closing the case as the issue is resolved.
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    Shivam Sameer
    from Baharampur, West Bengal
    Apr 20, 2015
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    Address: Kolkata, West Bengal

    My tarnsaction id is...OD[protected] .I bought lenovo a6000 ² weeks ago n now my phone is having some heating problem the battrey gets heated up to 51° some times... And after full charging battery drains out in hours...!! I did the all tricks sugessted by flipcart n even i reset my phone twice...bt its nt working properly...!!!
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      Manish_singh213
      from Noida, Uttar Pradesh
      Apr 20, 2015
      Resolved
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      Address: Bangalore, Karnataka

      HI, My Order ID: OD[protected] Product : Lenovo A6000 Mobile I bought one Lenovo A6000 through Flipkart.com flash sale on 11th February 2015. And the set has been delivered to me on 12th February(One Day delayed than Original Delivery Date). Within 2 month o[censored]sage, once I charge the Phone, the battery is getting drained very fast, even within one hour o[censored]sage, Also the phone gets heated so that I cannot bring anywhere near my ear to attend a call. This is a faulty set that flipkart.com delivered to me and Please take necessary action to replace my smart phone. Yours Faithfully, Manish Singh
      Complaint marked as Resolved 
      Verified Support
      Apr 22, 2015
      Flipkart Customer Care's response
      Dear Manish, Greetings from Flipkart! Order ID: OD[protected] Product: Lenovo A6000 The product is in post replacement policy. Please visit authorized dervice center for further assistance. Hope this helps.
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        Nitin Samsung
        from Delhi, Delhi
        Apr 20, 2015
        Resolved
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        Address: New Delhi, Delhi

        Dear Flip cart, I am facing issue regarding the returing mobile phone (Moto e 2nd Gen). On 10th of April, i requested to return my phone. This phone has lot of hardware issues- 1) touch not working properly. 2) Mike is poorest. 3rd quality mike. Voice does not receive to other user. I always have to speak very loudly. Same with given head phone also. 3) Heating problem. I want to return this phone, i want my money back. But I am not getting any support from flip cart. I frustrated from the service of flip cart. Whenever i call to customer care, they says techinal guy will call and support. But no call.no support... this is disgusting.I never expected this from flip cart. Totally 3rd quality service. Provide me the address where i can return back this phone. It is of no use. Regards Nitin Gupta
        Complaint marked as Resolved 
        Verified Support
        Apr 22, 2015
        Flipkart Customer Care's response
        Dear Nitin, Greetings from Flipkart! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID Phone Number Email address used while placing the order. We look forward for your reply.
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          ashav51
          from Mumbai, Maharashtra
          Apr 19, 2015
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          Address: Krishna, Andhra Pradesh

          this is my humble request to look in to my issues, every time when i order the goods from flipkart, , , , the delivery person BLUEDART he is not at all intimating us, even the goods got delivered to location. item had reached to the place of destination. they are informing after 2 weeks late, and not at all responding please look in to it. Order ID: OD[protected] Item) CH Raghavendra Rao [protected] H no:20/579-15, LKSHMANARAOPURAM, Machilipatnam, Lakshmanaraopuram Krishna, Andhra Pradesh - 521001 Regards Raghavendra
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            rakeshpal2015
            from Mumbai, Maharashtra
            Apr 19, 2015
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            Address: Nagpur, Maharashtra

            I am very dissatisfied with the way the above mentioned shipment was handled. The packing was shoddy. A badminton racquet packed in a paper cover!!! and the way the handle is broken I doubt the originality of the product and the genuinetity of the shipper. Since the flipkart executive mentioned that I can only get the product replaced and not refunded( which I doubt) I have no other option. But If I have to play forceful shots or if the racquet had to fall by mistake while playing will it last??? is my doubt.
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              Jasim Shaikh
              from Mumbai, Maharashtra
              Apr 19, 2015
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              Address: Mumbai City, Maharashtra

              I had purchased Asus Zenphone 5 thru order no.OD[protected] about a month back. Flipkart has delivered a faulty handset to me. The phone gets heated very fast. Even if the phone is used for 5-10 mins the phone gets heated. The battery temp. is always over 43-44 degrees. I had requested Flipkart for a replacement thru return ID 16234947 but flipkart has denied my return request. The phone has starting hanging now. initially when i logged a return request, I got a call from the Flipkart customer care. They asked me to do factory reset of the phone which i did. They also asked to check the battery temperature which is always in excess of 40 degrees. i have taken screenshoot of the battery temp. Inspite of repeated follow up and telecall with flipkart they have not done anything and has just wasted time. Flipkart customer service is equally bad. Everytime they say that the technical team will call in 4 hrs but the call never comes. Thru this forum i want flipkart to address my replacement request or refund my money.
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                K
                kapilknk123456
                from Delhi, Delhi
                Apr 19, 2015
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                Address: New Delhi, Delhi

                This is for every one to read Bought Samsung 4k 55HU7000 139 CM (55) LED TV from flipkart on 11/12/2014. According to flipkart website during december 2014 Samsung 4k 55HU7000 139 CM (55) LED TV specs shows that it is capable of displaying 4k content at 60 hz through HDMI port version 2.0 and shows that Samsung 4k 55HU7000 139 CM (55) LED TV has 4 HDMI ports and one of these ports has version 2.0 for displaying 4k content at 60 hz which is definitely not the case.I came to know about this fraud by flipkart that (Samsung 4k 55HU7000 139 CM (55) LED TV does not have hdmi port 2.0 version) during 1st week of april 2015 and started complaining to flipkart since then and hearing the same thing again and again that sir we are looking into this matter and we will provide you with best solution possible please give us some time.Then I started checking online for complains and fraud against flipkart on the internet and was shocked to see that its quite normal for flipkart to provide their customers with wrong, damaged and defective products.Their are unlimited numbers of complain against flipkart for providing wrong, damaged and faulty products to their customers.I am beginning to think that its quite normal for flipkart to cheat their customers and provide them with wrong, damaged and faulty products. SO PEOPLE BEWARE OF FLIPKART SALE ON 20/4/2015 AND 21/4/2015 Kapil juneja [protected]
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                  kiransaju
                  from Durg, Chhattisgarh
                  Apr 19, 2015
                  Resolved
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                  Resolved

                  Address: Durg, Chhattisgarh

                  I got a message on my mobile from e-kart that your item is out for delivery at 9:52 am and will be delivered today before 7pm. I waited whole day and now its 8:30pm but till now I didn't receive my product. If the courier service wasn't sure about the delivery then why did they send the message and kept me waiting whole day.
                  Complaint marked as Resolved 
                  Verified Support
                  Apr 23, 2015
                  Flipkart Customer Care's response
                  Dear Kiransaju, Greetings from Flipkart.com! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID: Registered Phone Number: Email address used while placing the order: We look forward for your reply.
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                    mojim ali khan
                    from Pune, Maharashtra
                    Apr 19, 2015
                    Resolved
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                    Resolved

                    Address: Pune, Maharashtra

                    Hi, I've ordered for Accu-Chek Active Glucose Monitor with 50 Strips Glucometer under order reference [OD[protected]], however i've only received 50 strips. When raised the complaint, the replacement order has been raised and courier guy try to deliver the replacement but since it's mention to ask to return the entire product which i've not received, he asked to raise the complaint that the replacement won't be possible because he expected to return all the product which was not delivered to me. I explain the situation to customer executive and executive given me 24 hrs response time. When I've not received the response than again I called explaining the situation. I've done this activity 3 to 4 times however till today I was waiting to hear back 24 hour response. Today when I called I got to know that the product is not available and also the response time will increase to 29 April. When I asked for refund which also has the policy of post product return it will take 3 days and than refund will be done within 8 business days. I am extremely disappointed with the service and not at all happy with resolution and response time.
                    Complaint marked as Resolved 
                    Verified Support
                    Apr 23, 2015
                    Flipkart Customer Care's response
                    Spoke to customer and apologize for the inconvenience and got to know that the product is already picked up and we have also initiated refund and the issue now stands resolved. So closing the case with customer's permission.
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                      BTG
                      from Kolkata, West Bengal
                      Apr 19, 2015
                      Resolved
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                      Resolved

                      Address: West Tripura, Tripura

                      YOU ARE NOT DELIVER KASPERSKY INTERNET SECURITY.BUT SNAP DEAL DELIVER THE ITEM. SNAP DEAL ORDER NO [protected].COD IS ALSO AVAILABLE. NOW FLIPKART COMPANY GIVING ME THE ANY SOLUTION FOR ME? AND ONE MORE IMPORTANT THING IS MY WALLET AMOUNT I COULD NOT USE THIS.REASON SELLER IS NOT AVAILABLE FOR PIN 799001. BASAB MOB [protected] Flipkart Wallet WS Retail Balance [?] Total Balance: Rs. 440 Show Details Can be used to purchase physical goods. Can be used to purchase from WS Retail seller only.
                      Complaint marked as Resolved 
                      Verified Support
                      Apr 20, 2015
                      Flipkart Customer Care's response
                      Spoke to customer and informed him about Flipkart wallet features and also about servicabilty at his location and closing the complaint.
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                        pulkitbohra
                        from Deoria, Uttar Pradesh
                        Apr 18, 2015
                        Resolved
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                        Resolved

                        Address: Ajmer, Rajasthan

                        I had bought a mobile phone from Flipkart. Post using it for a few days, I found that the mobile gets heated up with 5-10 mins of talking. I raised a complaint against the faulty piece. Flipkart responded and asked to install an app with which they can monitor phone temperature. When they called me to check, the phone's temp was 41 deg celcius. At that time they mentioned that if it is about 45 deg Celcius then we will take the return. The problem continued and I kept on calling Flipkart but of no use. They finally gave me a call when I escalated the issue. However, I came to know that 1st time they mentioned in their records that the temp was just 32 deg celcius. Further, when they checked for the second time, the temp came to 45 deg, 44 deg and 42 deg celcius. However, they are refusing to replace the faulty product delivered. Flipkart should immediately stop cheating customers by giving false commitments to the customers which they can't service. Highly disappointed by the response from Flipkart. Need a quick resolution - replacement.
                        Complaint marked as Resolved 
                        Verified Support
                        Apr 20, 2015
                        Flipkart Customer Care's response
                        Dear Pulkitbohra, Greetings from Flipkart! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID, Phone Number, Email address used while placing the order. We look forward for your reply.
                        Phone is having several problems as mentioned below :

                        1.
                        Phone gets hang many a times in a day.

                        2.
                        When we use the camera the totally display
                        gets completely blank.

                        3.
                        During
                        messaging default swipe works very slow.

                        4.
                        There is a over heating issue during the
                        mobile is in use.

                        5.When ever i receive a call the phone automatically starts the torch

                        .
                        Again we raised an another compliant they said me to update MIUI to 6.4.2.9 but
                        since from 5 days it kept updating through good WIFI connection but the
                        connection got broked after the update o[censored]p to 75MB, However
                        I got fed up with the issues held on the phone since from day one, hence I completely
                        dissatisfied with the phone and requesting you to refund the complete amount or
                        replace the new one.
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                          A
                          Abhichomail
                          from Delhi, Delhi
                          Apr 18, 2015
                          Resolved
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                          Resolved

                          Address: New Delhi, Delhi

                          I have requested for refund on 5/04/2015 for my product from flipkart because when i have ordered it first time is broken from opening it from its box so i have requested for replace for the product and again it is broken and a missing part from it, so then i have requested for refund the flipkart customer care executive tell me that my product will be picked up by 17/04/2015 but till 07:00 pm the delivery man came for pickup and it did not attended the call also after 07 pm he attended my call, then he tell me that they will pickup my order by 18/04/2015 but till 07:00 pm they did not came to pick up my product. ABHISHEK [protected]
                          Complaint marked as Resolved 
                          Verified Support
                          Apr 20, 2015
                          Flipkart Customer Care's response
                          Spoke to customer and he confirmed that RVP is already done. So informed him about refund procedure and closing the case.
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                            A
                            Anil Dattaram Jadhav
                            from Pune, Maharashtra
                            Apr 18, 2015
                            Resolved
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                            Resolved

                            Address: Mumbai City, Maharashtra

                            Dear Sir I have buy the 16gb Memory card for 1 month but not working for today some error for memory card not formating and my importan data as loss please give me replacement . My order details as follwoing We are pleased to inform that the following items in your orderOD[protected] Regards, Anil jadhav [protected] [protected]@gmail.com
                            Complaint marked as Resolved 
                            Verified Support
                            Apr 20, 2015
                            Flipkart Customer Care's response
                            Tried calling customer on '[protected]' and there was no response and as per interaction, We have already informed customer that we will not be able to replace the product and he needs to contact brand to claim manufacturer warranty.
                            Verified Support
                            Apr 20, 2015
                            Flipkart Customer Care's response
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                              Nibedita ghosh
                              from Kolkata, West Bengal
                              Apr 18, 2015
                              Resolved
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                              Resolved

                              Address: Kolkata, West Bengal

                              I had ordered a pair of curtain from flipkart... When I got the delivery, I opened the packet and found that there was only one curtain inside. Several times I called the customer care .but nobody resolved my issue and gave me inappropriate answers.. I have losed hope that they will do anything. My order number is OD[protected]
                              Complaint marked as Resolved 
                              Verified Support
                              Apr 20, 2015
                              Flipkart Customer Care's response
                              The issue is already addressed and we have already arranged to ship 1 qty which was missing in the original shipment. Issue stands resolved. So closing the case.
                              I have oredered a samsung mobile charger including micro usb cable on april 28 2015 with order id OD[protected] and from the seller YOSHOPPY . I have received the order but only a charger was there in the box, no cable was there. I requested for a replacement but the ekart logistics guy refused to replace the product because the product can only be replaced when there is a micro usb cable in it but I have not received it .
                              Totally Unsatisfied with the service of flipkart.
                              I ordered Honor 4X mobile in flipkart and it had been delivered today.
                              But Handset is missing in the order
                              I ordered Honor 4X mobile in flipkart and it had been delivered today(06/09).
                              But Handset is missing in the order

                              Order id: OD[protected]

                              Please do the needful.
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                                Nishanth Alladi
                                from Nellore, Andhra Pradesh
                                Apr 18, 2015
                                Resolved
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                                Resolved

                                Address: Hyderabad, Andhra Pradesh

                                I have ordered a 60 inch LG LB6500 LED TV in flipkart.com by paying the complete amount.I have received a damaged piece for the same and requested for refund on 1st April, 2015.I was informed that the Television would be picked up within 2-3 working days but its been complete 18 days and still the TV was not been picked up.There is no proper response from the customer care service also as they are continuously transferring the call from one person to another. Seems to me that they are avoiding the situation. If this is the issue I would raise a complaint in consumer court and post the same issue in all the social networking websites. I have paid Rs. 129, 990.00 which is not a small amount. Kindly reply to my request at the earliest regarding the schedule.
                                Complaint marked as Resolved 
                                Verified Support
                                Apr 20, 2015
                                Flipkart Customer Care's response
                                Dear Nishanth, Greetings from Flipkart! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID, Phone Number, Email address used while placing the order. We look forward for your reply.
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                                  manju ankita shar
                                  from Jasrana, Uttar Pradesh
                                  Apr 18, 2015
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                                  Address: Ajmer, Rajasthan

                                  respected sir/mam, this month i did prepaid shopping from online portal flipkart. i purchased a set of three microwave proof bake n serve dish. one was having the glass lid while the other two had plastic cover lid. i was not happy to see plastic lid. but it was quoted that it is microwave proof. so i trusted because it was of well known brand borosil. i trusted and yesterday i started using it. i put stuffed tomatoes and covered it with that plastic lid. thinking that what if it melts. i gone through the manual again. it stated microvawe proof. After so much assurance i put it in and within 3 minutes i smelt something bad.. i came running in thought sabji jal gayi then asked mom aapne lid kab utaara... mom was surprised i yelled to see that plastic was all lost it melted like a cheese and completely transparent...i hand to hand switched offf my microvawe. now where.is my mistake? i paid good amount. i used cautiously... what the manual said that..why they quoited its microvawe proof? obiviously one will not invest so much for show off... if i wanted to use it for such purpose ke vo jale na to fridge me hi rakhne ke liye me aur kuch managa sakti thi. they sent me very poor quality plastic which is not at all mocrovawe proof... help me plsssss
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                                    Kiriti Garlapati
                                    from Mumbai, Maharashtra
                                    Apr 18, 2015
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                                    Address: Khammam, Andhra Pradesh

                                    I have bought Lenovo A6000 Mobile from Flipkart on April 3rd 2015 .. I am realized after some days that it have Ram Issue, Heating issue, Battery Poor, Camera Quality, Touch And so on.. My Order I'd is OD[protected]. I have Asked them for refund also it is out of stock. I need Refund I will go for better mobile Please help me for getting refund Thank you
                                    Same issue here but with Redmi 2. Will have to take legal action.
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                                      VickyJaggu@2712
                                      from Chennai, Tamil Nadu
                                      Apr 18, 2015
                                      Resolved
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                                      Resolved

                                      Address: Chennai, Tamil Nadu

                                      I bought my phone 3 month's back. Now I am experiencing a problem. The problem is when I'm on call, I cannot hear what the other person is speaking and vice versa. But if I put it on a loud speaker or use a headset, they can hear. Kindly replace my phone with another one or resolve the problem
                                      Complaint marked as Resolved 
                                      Verified Support
                                      Apr 20, 2015
                                      Flipkart Customer Care's response
                                      Dear Vicky, Greetings from Flipkart! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID, Phone Number, Email address used while placing the order. We look forward for your reply.
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                                        Jack008
                                        from Mumbai, Maharashtra
                                        Apr 18, 2015
                                        Resolved
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                                        Resolved

                                        Address: Gwalior, Madhya Pradesh

                                        1. I have ordered a mobile, Moto E 2nd Gen through my registered mobile number [protected]. 2. Its having a defect as one of the sim card slot is not working properly. Its Push to Eject system for SIM card is not working and SIm card once inserted is difficult to take out. Plz resolve the issue immediately
                                        Complaint marked as Resolved 
                                        Verified Support
                                        Apr 22, 2015
                                        Flipkart Customer Care's response
                                        Spoke to customer and requested customer to visit the service center as per the update from the concered team and closing the case until customer reverts.
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