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Flipkart Complaints & Reviews

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Updated: Nov 25, 2025
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K
KAUSAR ALI786
Mar 31, 2015
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Address: Allahabad, Uttar Pradesh

Dear sir. I am Kausar Ali from Allahabad I was purchesed a mobile LENOVO A6000 from flipkart. The dilivered hand set was not ok as which battery back up was only TWO HOURS.I resister a complain for replacement/refund after a lot of traboolsuting step followed the problem could not be resolved by flipkart.then after they agree to replacement of the set.But it was more socking that replaced set was a manufacturing defective.as which back panel was not fit.I imedeately complain the the matter to flipkart .next day i find same battery back up problem too.so i request for a refund but they are trieng to dellay the matter .please help me
Complaint marked as Resolved 
Verified Support
Apr 01, 2015
Flipkart Customer Care's response
Dear Kausar, Greetings from Flipkart! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID, Phone Number, Email address used while placing the order. We look forward for your reply.
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    yeshid
    Mar 31, 2015
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    Address: East Sikkim, Sikkim

    hello, my order id number : OD[protected] comprising micromax canvas knight A350 dated: 19th August 2014 was functioning till date but today all of a sudden there was a bulge on the phone and looks like the battery was about to burst . i switched off the mobile and have kept it . the phone is under warrenty period . and i am enclosing the pictures of the phone . i am very unhapy with the product and would like you to do the needful . This product looks very dicy as well as risky to use . i request you to kindly take the necessary action . waiting for your positive reply.
    +3 photos
    Complaint marked as Resolved 
    Verified Support
    Apr 01, 2015
    Flipkart Customer Care's response
    Dear Yeshid, Greetings from Flipkart! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID, Phone Number, Email address used while placing the order. We look forward for your reply.
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      karthi3456
      from Hosur, Tamil Nadu
      Mar 31, 2015
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      Address: Dharmapuri, Tamil Nadu

      sir i have ordered moto g 2nd(generation) on[protected], today morning[protected] i have received box through first flight courier afer opening box was already opened there is no hand set, only charger and head phone available hand set is missing..so kindly take proper action send the new phone as soon as possible my order no OD[protected]
      +2 photos
      Complaint marked as Resolved 
      Verified Support
      Apr 01, 2015
      Flipkart Customer Care's response
      Spoke to complains that he only found the charger and battery inside the phone box and handset was missing. When checked found that replacement is already arranged. Informed the same to customer and closing the case.
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        R
        Rajesh Kumar Maheshwari RCF
        from Ahmedabad, Gujarat
        Mar 31, 2015
        Resolved
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        Address: Kapurthala, Punjab

        I purchased a badminton racket from you costing Rs 1200/- only Order no PMPC [protected]. This material is to be delivered at 134-C Type IV DS Rail coach factory Kapurthala Pin Code is144602 with cash on delivery. It is very unfortunate that your concerned staff is sitting at outside the colony gate and giving ring to inform for collecting the product and hand over the money instead of home address. This is not the proper way to deliver the product. After discussing concerned staff is telling that they will do like that only they will not deliver the product at home. Even they are not giving any contact no of complaint cell and telling whatever you want to do you can do search the no or ID on site. Please see in the matter and resolve it as they are vehicle also foe delivering the same. Rajeesh Kumar 134-C TypeIV/DS Rail Coach Factory Kapurthala Punjab PIN CODE 144602
        Complaint marked as Resolved 
        Verified Support
        Apr 01, 2015
        Flipkart Customer Care's response
        Dear Rajesh, Greetings from Flipkart! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID, Phone Number, Email address used while placing the order. We look forward for your reply.
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          Archita Singh
          from Lucknow, Uttar Pradesh
          Mar 31, 2015
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          Address: Lucknow, Uttar Pradesh

          I have purchased a Spartiate Running Shoes with order ID: OD[protected] on 08.03.2015 for Rs.899/- The size was not provided properly to me . I have returned it on next day itself but yet I have not got my money back. I have called many time to customer care number but the executives are just fooling me by giving me false UTR no. It is more day 20 days, I didn't received my money. I just want my money back within 24hours. This a big fraud done to me by Flipkart. I have even mailed mini statement of account detail which was asked by Customer Care Executive of Flipkart. But yet I didn't received my money. It's really very shameful that Flipkart is doing fraud with the customer. By help of Social Media I will inform everyone for not to do online purchasing from Flipkart as these people are big cheater/fraud.
          Complaint marked as Resolved 
          Verified Support
          Mar 31, 2015
          Flipkart Customer Care's response
          Escilate the issue to the relavent stakeholders. Will keep you posted further.
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            S
            Sanjaypillai
            from Delhi, Delhi
            Mar 31, 2015
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            Address: Ahmedabad, Gujarat

            I purchased Lenovo A6000 from Flipkart & it is not working properly; I called them regarding this issue 4 times & launched one mail too but problem is the same. They are not returning this handset even though 30 days return time is going on. They are just wasting time.
            Complaint marked as Resolved 
            Verified Support
            Apr 01, 2015
            Flipkart Customer Care's response
            Dear Sanjay, Greetings from Flipkart! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID, Phone Number, Email address used while placing the order. We look forward for your reply.
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              pratik bilimoria
              from Rajkot, Gujarat
              Mar 31, 2015
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              Address: Rajkot, Gujarat

              i had ordered xiaomi redmi note 4g from flipkart. my order id is : OD[protected]. they sent me defective mobile phone. it is hanging all the time, specially while charging. i called flipkart customer care executive. 7 different executive talked with me. they made me fool 7 times & at the end i lodge replacement. they called me yesterday and told me clearly "we will not replace your phone at any cost. thank you for call in flipkart".i stunned by this reply. kindly do needful ASAP.
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                S
                Septemi Yame
                from Bengaluru, Karnataka
                Mar 31, 2015
                Resolved
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                Address: Bangalore, Karnataka

                On 10 march I have ordered Nikon D3200 worth Rs 23969 and when the delivery man swap my debit card the transaction was fail but the same amount has been deducted from my account and still not been refunded till today as they have given 31 the last date after complaining for many times and after mailing all the bank account detail and bank statement even I got a call on 28 march as the amount has been debited to my account but it wasn't and today is the death line date but no response.
                Complaint marked as Resolved 
                Verified Support
                Apr 01, 2015
                Flipkart Customer Care's response
                Dear Septemi, Greetings from Flipkart! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID, Phone Number, Email address used while placing the order. We look forward for your reply.
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                  Shridhar Pyati
                  from Ghugus, Maharashtra
                  Mar 31, 2015
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                  Address: Aurangabad, Maharashtra

                  It is regretted that the flipkart above order booked on 23rd March and on track it was found that it was given to you on 24th March from Kolkata which was promised to be reached by 28th March is not received as on 31st March at 11.40 hours. if such thing is happened through yr courier i am afraid to give further orders to flipkart. shridhar pyati, Aurangabad, maharashtra-431005. photo proof i do not have right now.
                  Complaint marked as Resolved 
                  Verified Support
                  Apr 01, 2015
                  Flipkart Customer Care's response
                  Tried calling customer on '[protected]' thrice and there was no response. So sent e-mail to customer to revert back with the alternate number or answer the call, So that we can have the product delivered on priority as it is post SLA. The promised date was 28th Mar 2015.
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                    SamratPatil
                    from Pune, Maharashtra
                    Mar 31, 2015
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                    Resolved

                    Address: Pune, Maharashtra

                    I had ordered for single laser printer "Brother Hassle Free - HL-2240D" on flipkart.com on EMI on my credit card. I got delivered 2 printers. On the day of 2nd delivery I called up flipkart regarding this mishap. The lady on the phone told me that this could be a mistake and she'll arrange a pickup. I asked her to confirm that I haven't been charged for this and she said I wasn't. I didn't hear from them later and no one picked up the printer. I called back on 31st and they're saying this wasn't a mistake, there were 2 orders placed and they can't do anything about it. I actually got a confirmation telephone call probably for the second one, but I confirmed I'd ordered one because they didn't ask me explicitly if I'd ordered the second one. Details: Order 1: OD[protected] March, 2015 12:09 PM) Order 2: OD[protected] March, 2015 12:12 PM) I've ordered for more than a lakh from them until now and I'm sure this will be my last order from them.
                    Complaint marked as Resolved 
                    Verified Support
                    Mar 31, 2015
                    Flipkart Customer Care's response
                    ​Spoke to customer, he claims that he order for one product and he received two and he looking for refund. Informed customer that will arrange for refund and created ​wait refund. Hence closing the case.
                    Got a call from flipkart customer service and got things clarified, getting a pickup arranged and refund initiated.
                    I'm glad and relieved. Please don't make your customers resort to this.
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                      P
                      pradeepsahil
                      from Delhi, Delhi
                      Mar 31, 2015
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                      Address: Ahmedabad, Gujarat

                      I lodged compliant vide complaint register no. 2199842. Till date nothing has happened. Retail invoice against which goods was delivered is OD[protected] & order Item ID is[protected]. I asked Bag with Blue+ Black combination while the bag delivered to me is with black & red combination. Please arrange to replace the bag urgently or refund the amount and take back the wrong consignment. My address is:- Iscon Flower Block No. C-5, Flat No. 403, Bopal Ghuma Road, Near Lal Gabi Ashram, Ghuma, Ahmedabad- 380058.
                      Complaint marked as Resolved 
                      Verified Support
                      Mar 31, 2015
                      Flipkart Customer Care's response
                      Tried calling customer no response, sent mail as resolution we pick up the product and provide refund. Please call us on our toll free number[protected] for further assistance.
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                        H
                        HANEEFR
                        from Irinjalakuda, Kerala
                        Mar 31, 2015
                        Resolved
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                        Address: Chennai, Tamil Nadu

                        My order no. OD[protected]. I ordered a window iws polyester window curtain purple color with some additional fringes along the normal fringes. But I received yesterday a different window curtain without additional extra fringes. This is not the one I selected and ordered. I did not pay for the item of your choice. I want the exact item which I selected, ordered and paid for. Please send me the right selection of my order, the window curtain with additional fringes attached intermittently along the normal fringes. I attach the picture of what I received yesterday that I did not selected.Thanks
                        Complaint marked as Resolved 
                        Verified Support
                        Mar 31, 2015
                        Flipkart Customer Care's response
                        Dear Haneefr, Greeting from Flipkart.com!!! Order ID: - OD[protected] This is with respect to complaint posted in Akosha regarding the above mentioned order(IWS Polyester Window Curtain). On checking records, we see that the replacement is already arranged and being processed. It will be delivered to you within April 09, 2015. Hope this helps.
                        My order no. OD[protected]. I ordered a window iws polyester window curtain purple color with some additional fringes along the normal fringes. But I received yesterday a different window curtain without additional extra fringes. This is not the one I selected and ordered. I did not pay for the item of your choice. I want the exact item which I selected, ordered and paid for. Please send me the right selection of my order, the window curtain with additional fringes attached intermittently along the normal fringes. I attach the picture of what I received yesterday that I did not select. Thanks

                        different material delivered - Comment #2135671 - Image #0
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                          pvineesh
                          from Hyderabad, Telangana
                          Mar 30, 2015
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                          Address: Hyderabad, Andhra Pradesh

                          I recently purchased a nova nhc 3922 trimmer.the trimmer is working fine.but, the hexagonal spanner was not delivered along with it.so, i request flipkart to kindly deliver it to me ASAP. Order id: OD[protected]. Order date : 16/03/2015 1:22 a.m. email:[protected]@yahoo.co.in Thank you. vineesh mig-b-15 ; Dr.a.s.rao nagar ; E.C.I.L., Hyderabad 500017
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                            A
                            Alok Disawal
                            from Pune, Maharashtra
                            Mar 30, 2015
                            Resolved
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                            Resolved

                            Address: Ahmedabad, Gujarat

                            I received Lenovo Vibe X2, smart phone today but deeply shocked when I opened the box. Flipkart has delivered me an old and used mobile phone, can one belive that a reputed company can dare to do such cheap activity...please be aware from flipkart...
                            Complaint marked as Resolved 
                            Verified Support
                            Mar 31, 2015
                            Flipkart Customer Care's response
                            Dear Alok, Greetings from Flipkart! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID, Phone Number, Email address used while placing the order. We look forward for your reply.
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                              Praveenkumar Mulge
                              from Mulki, Karnataka
                              Mar 30, 2015
                              Resolved
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                              Resolved

                              Address: Gulbarga, Karnataka

                              Hi, I have ordered shoes on Flip kart, order number is OD[protected] and i mention the size number was 9 but inside on shoes it was 40... But up my knowledge that number should be 43... if it correct number the please replace the shoes i need bigger size shoes... Hope ul do the needful service... Regards, Praveenkumar M
                              Complaint marked as Resolved 
                              Verified Support
                              Mar 31, 2015
                              Flipkart Customer Care's response
                              ​Spoke to customer, he claims that he order for size 9 but its smaller and he looking next size. Informed customer that replacement is arranged. Hence closing the case.​
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                                M
                                mishrasandeep
                                Mar 30, 2015
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                                Resolved

                                Dear myself sandeep mishra I have parched Samsung 9000mh power bank Power bank is not capable charge to my 2600mh mobile battry (Samsung grand 2 mobile ) Than I returned that power bank But flipkart. Company executive purchase booking name and email address wrong fil They are submitted my name sandinp and my mail Id [protected]@gmail.com it is wrong My proper name sandeep mail I'd [protected]@gmail.com Please you accept my problem and give payment and solutions please My booking I'd OD[protected] Samsung 9000mh battery power bank
                                Complaint marked as Resolved 
                                Verified Support
                                Mar 31, 2015
                                Flipkart Customer Care's response
                                Dear Sandeep, Greeting from Flipkart.com!!! Order ID: - OD[protected] This is with respect to complaint posted in Akosha regarding the above mentioned order(Samsung 9000mAh 9000 mAh). On checking records, we see that the refund is initiated and amount will reflects in your given account within 5 business days. Hope this helps.
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                                  amlan1995
                                  from Guwahati, Assam
                                  Mar 30, 2015
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                                  Address: Kamrup Metropolitan, Assam

                                  Flipkart Order ID: OD[protected]. Order contains: Moto G 2nd Generation. I have received the above ordered item on 28th March, 2015. But when I power on the phone for the 1st time I have noticed a white spot on the centre of the display. Then I 1st contacted the Moto Care Centre. They replied me to contact Flipkart. Then I called the Flipkart Customer Care regarding this problem. They told me that a Flipkart executive will call me on the next day to troubleshoot the issue. They called me and told me to reset the phone. But this is a hardware issue and resetting the phone cannot solve it. But still I tried phone reset and issue not solved. Again they told me that a Flipkart executive will call me again on next day regarding this. In my case I have noticed that they are ignoring my issue. My phone's screen white spot issue is a hardware issue. Phone reset and any troubleshooting steps cannot solve it. So, Why they don't give me a Replacement? Under the Flipkart 30 days Replacement Policy, I have the Full Right to get the Replacement. So I kindly request you to accept my complaint and take proper action regarding this. Please mamage them to approve my Replacement Request and arrange a Pick-up as soon as possible. No more Troubleshooting. I have already tried all troubleshooting steps. But still My phone has the white spot on the screen. So now I want Direct Replacement as soon as possible. I hope a better response soon. Thank you.
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                                    seshunath
                                    from Guntur, Andhra Pradesh
                                    Mar 29, 2015
                                    Resolved
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                                    Resolved

                                    Address: Guntur, Andhra Pradesh

                                    my order no is OD[protected]., Courier guys called me on sunday[protected] to pick up the order, i told them that i am out of station with my family and i would come on monday to get my order, but to my amazement i got the message on my mobile that the refund process of my order will be initiated. i didn't cancel my order, why you cancelled my order with my notice. This is not fair, you people think even on sundays also we are available, but please remember i am an employee and i get the holiday only on sundays, our family will enjoy the sunday visiting temples and relatives.
                                    Complaint marked as Resolved 
                                    Verified Support
                                    Mar 31, 2015
                                    Flipkart Customer Care's response
                                    Spoke to customer, he claims that order is cancelled with our informing him. Informed customer that return is already return so please place fresh order and apologized for inconvenience. Hence closing the case.
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                                      amlan1995
                                      from Guwahati, Assam
                                      Mar 29, 2015
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                                      Address: Kamrup Metropolitan, Assam

                                      Flipkart Order ID: OD[protected]. Order contains: Moto G 2nd Generation. I have received the above ordered item on 28th March, 2015. But when I power on the phone for the 1st time I have noticed a white spot on the centre of the display. Then I 1st contacted the Moto Care Centre. They replied me to contact Flipkart. Then I called the Flipkart Customer Care regarding this problem. They told me that a Flipkart executive will call me on the next day to troubleshoot the issue. They called me and told me to reset the phone. But this is a hardware issue and resetting the phone cannot solve it. But still I tried phone reset and issue not solved. Again they told me that a Flipkart executive will call me again on next day regarding this. In my case I have noticed that they are ignoring my issue. My phone's screen white spot issue is a hardware issue. Phone reset and any troubleshooting steps cannot solve it. So, Why they don't give me a Replacement? Under the Flipkart 30 days Replacement Policy, I have the Full Right to get the Replacement. So I kindly request you to accept my complaint and take proper action regarding this. Please mamage them to approve my Replacement Request and arrange a Pick-up as soon as possible. No more Troubleshooting. I have already tried all troubleshooting steps. But still My phone has the white spot on the screen. So now I want Direct Replacement as soon as possible. I hope a better response soon. Thank you. Your Sincerely, Amlan Ranjan Dutta Mobile: [protected]. Email: [protected]@yahoo.com
                                      Mar 29, 2015
                                      Updated by amlan1995
                                      Flipkart Order ID: OD[protected].
                                      Order contains: Moto G 2nd Generation.


                                      I have received the above ordered item on 28th March, 2015. But when I power on the phone for the 1st time I have noticed a white spot on the centre of the display. Then I 1st contacted the Moto Care Centre. They replied me to contact Flipkart. Then I called the Flipkart Customer Care regarding this problem. They told me that a Flipkart executive will call me on the next day to troubleshoot the issue. They called me and told me to reset the phone. But this is a hardware issue and resetting the phone cannot solve it. But still I tried phone reset and issue not solved. Again they told me that a Flipkart executive will call me again on next day regarding this.

                                      In my case I have noticed that they are ignoring my issue. My phone's screen white spot issue is a hardware issue. Phone reset and any troubleshooting steps cannot solve it. So, Why they don't give me a Replacement? Under the Flipkart 30 days Replacement Policy, I have the Full Right to get the Replacement.

                                      So I kindly request you to accept my complaint and take proper action regarding this. Please mamage them to approve my Replacement Request and arrange a Pick-up as soon as possible. No more Troubleshooting. I have already tried all troubleshooting steps. But still My phone has the white spot on the screen. So now I want Direct Replacement as soon as possible.

                                      I hope a better response soon. Thank you.
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                                        rohitk19
                                        from Kolhapur, Maharashtra
                                        Mar 29, 2015
                                        Resolved
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                                        Resolved

                                        Last week I had specifically ordered flip cover for moto E 2nd generation mobile but flipkart sent me flip cover for moto E. flipkart employee took my mail ID wrong. I need the correct order of flip cover for moto E 2nd generation or refund AS SOON AS POSSIBLE.
                                        +1 photos
                                        Complaint marked as Resolved 
                                        Verified Support
                                        Mar 31, 2015
                                        Flipkart Customer Care's response
                                        Dear Rohit, Greetings from Flipkart! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID Phone Number Email address used while placing the order. We look forward for your reply.
                                        Sir
                                        I have purchased Lenovo 6000 Plus through online and delivered by 31.5.2015. In this box contents Not available headset . But in website specification for the aboe said phone Headset available. Kindly clarify Whether Headset available are not

                                        R.Dillibabu
                                        [protected]

                                        Order No.OD[protected]
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