Flipkart Complaints & Reviews

Dear Sir, I have already one item booked three time but we have not get the product, order no. and detail given below:OD[protected], Weardo Solid Men's Polo T-Shirt, SAME ITEMM 66000, but your delivery person are very-very layer and your warehouse yard in Mathura in totaly fake and miss handling your customers. My full details are giving : Abhishek Srivastava address 83, shri radha town mathura my cell no. +91 [protected] mail-id is [protected]@yahoo.com if you feel free, you can talk to me any time, I hope! you will be action strictly against responsible person. Thanks with regards Abhishek Srivastava Mathura

Hello, I am Manish Pahal from delhi. I had purchased a Philips Beard BT3200/[protected] Trimmer For men .the Delivery of the product is on 9th april 2015. but due to defective product . i tried to returns the product but no one calls from flipkart Agency..I have attached two documents of which one is returned invoice & another when i purchased. Kindly see do it . thanks Manish Pahal [protected]

I ordered 2 mobiles from Flipkart on 12th March'15. The Order no is " OD[protected]". The model was Moto E (2nd Gen). When I received the Mobile everything was perfect except Headphones. The headphone was not working. So I filed a complaint in Flipkart and asked for a replacement. They said that I will be receiving my replacement order before 30th March. Then after few days I received an email from Flipkart stating that they need more 7 days to deliver my item as it is currently out of stock. I gladly accepted the extended date. Then after few days when I contacted Flipkart they said that still the item is out of stock and again extended the delivery date to 20th April. Then I again contacted Flipkart on 13th March just to confirm that I will be receiving the replacement by 20th April but again they replied that still the item is out of stock. Here I am using the mobile from last one month without Headphones. Kindly help me with this issue.

order id OD[protected] sir i ordered this mobile on 24 april 2015 and i am facing problem in this mobile phone i also registered the complaint for this as i knew flipkart is best online shopping place as the policy of flipkart by ws retailer is that 30 days replacement warranty so please i want my money refund please sir your company is to big so you can help me in refund i don not want replacement because this is not a good mobile i see facing many problem in this model so please provide me refund i know you are able to compete my request this is a request to you to be frank my mother only brought me this mobile for 1 time and i trust flipkart online shopping so please help me in this situation by refunding my money

Dear Sir I have bought an Asus 16GB Genphone Mobile but i didn't get the head Phone and same Product is Bought By My Friend He got it with the same Price Same Model I tryied So many Time for Your Customer care number but i didn't get and Response Please Provide me the Asus Ear Phone any how Please Don't Ignore the Mail and please Response too i am waiting for your Response

I have booked samsung galaxy s6 edge on 24 march 2015. I was promised delivery by by email. But on 12.04.15 the consignment was retuned for unknown reasons. I got frustrated and cancelled my order. I prepaid my order thru net banking. Who will give interest for 25 days. I oberve deficiency in service and misrepresentation of fact. Kindly mr mukesh bansal r u listening. Come back to me i[censored] r hearing for u DNA IS CONSUMER SERVICE. R.CHANDRASHEKAR [protected]

Sir my name is ravi kumar i ordered one 5 litre presure cooker on 7 th april but i didnt get my product so i called to excutive why i dint get my product he said to me sir u have to do new fresh order i cant give u your product. U have do again new fresh order why company always say that we are sure i will give u your product at any cost my mobile no is [protected] and email id is [protected]@yahoo.com so plzzz do what i have to do now i m very sorry but online portal like flipcart making people fool and wasting lotttt of time to customer dont belive this company always making fool to people i want my product by cod

Here is the issue in detail : I ordered the celestron telescope from Flipkart OD[protected], the expected date was 15th April. But the call came on 7th April that the person is there to deliver, since i was out of station i asked him to come a day later and he said he will come a day later., Since then no one has come and its 14th April now. I contacted Flipkart on 9th April, 11th and 13th and 14th, Same response from their team everytime that reattempt request has been sent and it will be delivered in next 2 days., the delivery team or logistics team keeps updating that the user is out of station but i have been sitting at home waiting for them for 6 days now. I have not recieved a single call from anybody nor has anyone showed up to my door. How can someone update m not at home without contacting me even once. I have been mentally harassed as everytime i have to explain my issue to these people, and get the same monotnous reply. and no help whatsoever, the same answer every time that "I can understand your concern and we will work on it", but no work actually happens backstage. I have been taking to Alok shukla, Kuljeet kaur, Abhijeet, Manish Pandey. Alok shukla was one of the managers who promised that the issue will be resolved in next 24 hours for sure and he will follow up on it himself that was when i called him up on 13th, but was no where to be reached when i called up on 14th, I tried multiple times and he was not on floor for some reason, after multiple attempts i did reach him and he forwarded the call to Abhijeet from escalations and he cut the call in the middle and never called back. I tried multiple times after that and could not reach them again as no one would transfer the call to them, ultimately, some one called upon Manish pandey and he says " He understands my concern and that he will now fix the issue " Here is the email he sent just now : Flipkart Customer Support <[protected]@flipkart.com> 3:35 PM (8 minutes ago) to me Response By Email (Manish.Pandey) (14/04/2015 03.35 PM) Hi Puneesh Sachdeva, I certainly understand your concern and offer my sincere apologies for the inconvenience caused for the delay in delivery of your product. At this point, we may not be able to provide you an update on this but I've notified your concern to our team. We’ll call you back with an update in the next 3 hours and make sure that your issue is resolved as earliest as possible. You have my assurance that we’ll have your issue resolved in the best possible way at the earliest. I request your kind patience in this regard. Please do something about it as this is very lathargic and mentally i have been exhausted, I have spent more on calls than on the product now. Very unprofessional behaviour

I ordered a mobile Moto G( 2nd GEN) on 6th april and received the product on 10th april. The product which i received had a complaint flash not working, . On 11thth april i called flipkart to report the issue, but still its not been resolved. Really worst services i ever had like this. When ever i called to flipkart the same story they are saying. I dont no when the issue will get resloved????????? contact bobby- [protected]

I purchased a MOTO G on 10th Jan. It was then replaced in next 4-5 days due to bad battery backup. Today again my phone is not charging up. I went to “Shikha Communications”, A-6, 1st flr, Devi Palace, Opps. Raj Cinema, GGN” and the person told that the phone needs to be replaced by Flipcart as it’s faulty. I asked the reason then he said the charging may have caused due to moisture, liquid or sweat. Trust me, none of the reason can be proved and I never even touched my phone with wet hands so all the above reasons are fake. Service person can say anything to me as I can’t see them repairing it or opening it and will have to rely on whatever excuse they give me. He asked to contact Flipcart as it may cost[protected] for repairing it. My concern is, I paid Rs. 13000 to you already, then your phone developed a fault and you replaced it. And after around 2 months, it again developed a fault and you are asking me to contact service center. Service center is asking for Rs 6000. So in total I’ll have to pay Rs.19000 for your phone. Please put yourself any my place and think, I’ve already borrowed money from someone to purchase this phone and I still have to give Rs 10000 to the person from whom I borrowed the money but you are again asking for next Rs 6000 which is impossible for me to give you looking at my current situation. Can someone look into the matter and get the phone replaced if possible. I’m a CANCER PATIENT. I’m very much frustrated and will make sure that I never purchase anything from Flipcart in future. Would request you to get the phone replaced and let me know when can I get the new phone. My number: [protected] Email: Chitrasen.[protected]@fisglobal.com

Hi, I purchased the Product form Flipkart order ID: OD[protected] on March 23, the product quality was worst. So I applied for refund on March 25, they never collect product from me and mentioned as product pickup has completed and refund has completed. But still now I didn't get my money back. Please raise a complaint againts this.

I have purchased a ASUS ZENFONE5 through flipkart vide OD No.[protected] amounting to rs.10089 and received the product on 14/4/2015. On opening the pack it is seen that only data able and charging plug was avaiable and earphone has not been included in the pack which is a part of the said phone. It is requested to supply the earphone immediately

Hi, I ordered my phone in January 2015 after viewing all rating, suggestions from Flip kart and from knowing the experience o[censored]se of the same product from my friends..I found it to be worthy piece till 1st month..:) but later it started getting hang, sudden switching off the phone and now the speaker isn't working...don't know what happened to it..I replaced the piece once I got the damaged piece n still messed up with the same problem..I need to replace this piece what should I do now?

I have ordered a pair of Adidas Shoes few days ago and the order was placed. Some days later i was waiting for the arrival of the shoes but then i suddenly checked that the order was cancelled. How and why did the order get cancelled. I want those shoes as early as possible even if the the stock is no more because its your problem that you yourself cancelled my order!!

Hi I ordered a mobile Moto E( 1st GEN) on 2nd april and received the product on 04th april. The product which i received had a complaint loudspeaker not working, audio is not playing and the ringer is not working. On 6th april i called flipkart to report the issue, almost 7 days they are checking for the issue but still its not been resolved. Really worst services i ever had like this. When ever i called to flipkart the same story they are saying. I dont no when the issue will get resloved????????? Thanks, Vinoth [protected]

I ordered motoG2 on 21 Dec 2014 and it was delivered on 7th of january 2015 at my homeplace Rewa(M.P).on 12th of April suddenly my phone stopped responding.its touch is not working propoerly.i cnt reset my phone i cnt took out the battery.Its in warrenty now.so I want to get my product replaced bt the company as soon as possible

Hi i bought koloredge backcover from flipkart on 1 march 2015 which was delivered on 4th march for Rs. 400. But it has a very bad quality and got broken down in a month. I want say flipkart has started now fooling people with bad products and i have bought many things before too. But now flipkart has disappointed me and i want my money back. You are looters flipkart. Photos have been attached. Please look into this.

I bought a fully defective cellphone from flipcart which is not working properly. Model no.; Moto G2 IMEI No; [protected] FK Order ID; OD[protected] The cellphone had been also checked by company engineer by 7/4/2015. And many times I call customer care number, every they said that "we will call you tomorow", but no calls are come to my phone from them. Before 12 days on 1/4/2015 I ordered the replacement order.

I have placed a oder lenovo A600 mobile on 1 april with order id OD[protected]. I am already payment for this order through debit card, however the expected delivery date was 10 april, till now i am not received the mobile, i called 11 april then they lodged a complaint and provide me a delivery date 13 april. Then i again called 12 th april to know my delivery status, they informed me that the item will be deliver on 15 april. I am not satisfied with the delivery system of flipcart and aware all to avoid flipcart .

This is with reference to the Return issue for the Micromax canvas Hue mobile phone (Return ID[protected] which we ordered from Flipkart on 6th April, 2015 but had to request for a return on the very next day (i.e.8th April) of receiving the phone due to various technical defects in the phone . We were assured of assistance for the return by 10th April, which didnt happen and the said assistance call was rescheduled to 11th April by 5.40pm, which again didnt happen and has now been rescheduled to 12th April by 7pm. We didnt receive any cal from them on 12th April too and upon calling at their Customer care got the same reply of waiting for another 24 hours before their technical team connects with us. It is indeed sad to see Flipkart show such a dismal operation process after so many years of experience and success in India, and that too with us who have been loyal to your esteemed company from the past so many years(which is also visible from all our purchases from your website, the total amount crossing Rs.1 lakh). We also paid an extra Rs.90 for an express 1 day delivery for this product, which we duly received but was defective which violates the buyer-seller agreement. We initially requested for a replacement rather than a straight return for this said defective item as we wanted to continue our purchase relationship with Flipkart. But this dismal incident has forced us to relook at our decision. Our place of residence i.e.Mumbai should have also ensured a quick return process (bring the financial capital of India), but everything now looks in vain after this sad incident. Kindly arrange to look into this matter at the highest priority before we lose all our faith in this India e commerce behemoth.