Flipkart Complaints & Reviews

I buy mot e 2nd generation and I received mobile 20 / 03/2015 and after using I made complaint to flip kart to refund my money or change my mobile but they give excuss and ignore me this mobile made harm on my scene so please help me My number is [protected]

Hello, My name is Rajesh and i had placed an order for Micromax 42C0050UHD 106 cm (42) LED tv on 15th of March.The TV was delivered on 16th March and subsequently it was installed on 17th March. The person who came for the installation was not from Micromax and rather he was from an agency which does all tv installations from Flipkart. He also informed that he will install the TV and give demo. Once the TV was installed he was not able to give a demo to me since the remote of the TV was not working. Since then i have been contacting flipkart to arrange for technician visit from Micromax and get the remote or TV replaced. Today is 21st March and still the issue is not resolved. I request you to kindly look into this issue with priority and get the necessary things done. Till date i have raised several calls regarding this to Flipkart but the problem is not addressed. I am attaching a copy of my invoice for your reference. Waiting to hear from you soon

Order no. OD[protected] date 18.03.2015 . Product -AC-LG LSA3AP3M 1 TON SPLIT AC After completing online order for the product on 18thMarch 2015 I received a call fromFlipkart (Mr. Ahmed) that I would be required to pay additional charges for installation and voltage stabiliser. While I agreed I made it clear no further charge be levied on the deal.The product was as scheduled delivered within time committed and soon after installation people arrived. During installation process I was asked to pay to yet another additional amount of Rs. 650/ for support bracket. I refused to pay saying that the deal is already finalised with Flipkart officials and no further payment is warranted. However, Mr. Ahmed from Flipkart again called and insisted I pay the amount to facilitate completion of installation, refusing my stand on conclusion of the deal earlier. In the inevitable situation I was left with no choice and had to pay under protest. I have been a customer of Flipkart buying a few products with satisfactory experience in the past. But, I felt cheated on this deal as making a customer pay after conclusion of the deal to me amounts to breach of trust.Please note it is not the question of making additional payment of Rs.650/ but larger issue involved is principled approach and transparent & professional disposition of your officials. Frankly speaking, I was shocked by such what I reckon unethical and unjustified approach of Flipkart forcing me to pay I was not required and liable to pay which I feel directly conflicts high market reputation Flipkart enjoys and ranks higher than its peers in professionalism, transparency and customer centric strategy. Could I expect a respectable response on high moral ground befitting to the stature of an institution of your esteem and reputation? Regards Tushar Bhattacharya cell. [protected]

Hi team, Today in the morning I received a SMS stating that your product will be delivered to you today before 7 PM ( OD[protected] and when I called the Customer care number, I received an information that due logistics delay the product will not be delivered to you today ann it will take another 2 - 3 business days. I being the customer waited for the whole full day and called the customer care at 6 PM in the evening at the customer and then I was given the information that the product is being delayed, why This INFORMATION GIVEN TO ME EARLIER SO THAT I WOULD CARRIED ON WITH MY OTHER WORK AND NOT KEPT WATING FOR THE FLIPKART TO DELIVER THE PRODUCT. Secondly, THE PATHETHIC CUTOMER CARE EXECUTIVE I called the customer care number and had a word with PRAJIKTA, she said that the product has been delayed and was asked to transfer the call to her Manager. NOW the call was transfered to HEENA. HEENA checked the systems and she said that the system shows there has been a delay and thats updated, however I cannot see any thing updated on the website under my account. HEENA LIED TO ME TO WRAP UP THE CALL AS SOON AS POSSIBLE, AND SHE WAS VERY VERY VERY VERY RUDE TALKING TO THE CUSTOMER, BEING A PART OF A CUSTOMER SERVICE. I would request the management to take some actions against the unethical employees like HEENA as she is misleading customers to end the call. A very Mislead customer by the pathethic customer service agents. Manish [protected]

I had ordered OD[protected] Lapguard Dell XPS 15 (L501X / L502X) 90 Adapter(Power Cord Included) and got the delivery on 13th Lapguard but the Power chord was not delivered when contacted I was told that there was a lapse from Flipkart side and by 17th March there will be a resolution, but on 17th I was again informed that flipkart requires tile till 19th March but no one called on 19th (Meanwhile I have been calling the customer care repeatedly) Then yesterday Flipkart informed that the vendor who fulfilled the order was not available and I was told that Flipkart will reimburse the money I want the Dell XPS 15 (L501X / L502X) 90w Adapter(Power Cord Included) and I don't want anything else, It is Flipkart responsibility to fufill the order Please do the needful

I ordered mobile from flipkart. Received it within time. But when i used this mobile, i fould it was having problem of heating and too low voice during call. I requested for return/replacement of mobile. But surprised, flipkart says my phone is not having any problem according to them. They are saying to contact mobile service centre. They cancelled my replacement request also. I am highly disappointed with flipkart. My email [protected]@gmail.com.

Flipkart s a pathetic place, despite ordering a mobile phone after full payment and paying for within a day delivery on Wed 18-March, I am still waiting to get the phone as on Saturday 21 march.Web update is funny and call center is even more funny they dont have any clue.Flipkart needs to show better customer value for someone who pays them upfront.I will NEVER BUY from them.

i have not recieved my refund amount from fliplart yet.i am waiting about morethan 15 days.flipkart after sales service is very bad.espetially in refund.i will wait some more days and come back with my review.i AM VERY SAD.IT WAS MY ONE MONTH SALARY.THEY ARE NOT UNDERSTANDING CUSTOMERS..THEY WILL GIVE ME A SOLUTION IF THEY HAVE VALUE TO XUATOMERS.OTHERWISE I know..I WILL COMEBACK LATER.

i am not able to get a good feel while touching one side of my screen... down it starting from back key then( a) then 2 and going on upper side like a straight line, , , , what should i do? i need my money back, , , i am staying in bommanahalli should i come to ur office?

When I place my above order first time my return order was accepted by you but when a second delivery also you do the same mistake shows your carelessness in the customers order delivery..Kindly see my order place first time for 3L HMO Laundry basket it is clearly mentioned the price 100 rupees for pack of 2, after your delivery you apologised though it is unwanted. A second delivery also you rep0eated the same mistake after assuring me that a team is taking care to see that no such mistake would happen that time..hence I have to bring words to your knowledge a mere words and apology are name sake..Hence when you say a word of confidence you should adhere to it ...Item may of of small value but this will reflect to any other oder placement loosing confidence on your customer..Hence please review my order and see that pack of 2 bags are delivered at the earliest possible as nearly 3weeks time over by placing order..Pl refer to my Order ...OD[protected] dt 10th march and subsequent on return redelivery shipping inv.14th Mar.RAMANATHANufef

I had purchased my moto e on 14th may 2014, Since december 2014 its been getting hardware issue (The screen freezes and can't login into my google account nor memory card can be read). Its the fourth time that i had to give it for repairing since december, 2014. Its been more than 2 weeks this time and there is no news about my phone. I have lodged complaint online on moto's site twice, but after asking me to upload various documents there ain't any progress. If the device isn't repairable then let me know. I had requested replacement but all in vain. The service center number keeps ringing and no one attends call. Moto e's customer care also stop responding mails after 24 hours. It would have been highly appreciable if the device could have worked atleast for a year without any issue. Even my videocon phone for 1500/- Rs. have worked for more than a year without any issue. but moto e failed to last even for 6 months. if possible i request to replace the device as its mostly with service center rather than me.


Sneha Raviranjan Choudhary
[protected]

This is with respect to the Lenovo Power Bank I had ordered on 4th March, 2015. The product i received was two years old manufactured. Further, the colour i ordered was not the same what i ordered for . When i requested for the return of the Product, Flipkart gave me a deadline of 18the march, 2015. However, till 18th March, 2015, there was no communication from Flipkart . Later when i called them, they again gave me a deadline of 20th March, 2015, 11.00A.M . Again Flipkart missed its deadline and then again gave me a deadline of 27th march, 2015.

The executive and the Floor Supervisors are unhelpful, The executives make you wait for more than 5 minutes to talk to the floor supervisor.

When i asked for the refund of money, they started telling me all the policies . However, they themselves are not following the Policies well . It is pertinent to mention that i ordered the product on COD, thus i requested them to give back my cash.

Buying a product from Flipkart causes a mental stress. Cant Trust the Flipkart Deadline.

To, Cunsumer Compliants, I have purchase a Lotto Sports Shoe from Flipkart(OD[protected] but after 5-6 time use Shoe Sole slip out.i have many time compliants & Send Mails to flipkart customercare & rajat.[protected]@flipkart.com but not any responses give by This Company.

I am V.Balaji mobile no [protected] Door No 4-7-10, Near Tuda Apartment, LIC Road, Tirupati I Purchase 45 days back Asus Mobile zen 5 ID No OD[protected] My mobile not working audio speaker I going to service Centre Indira Computer Technogology No.17-4-305, Prakasam Road Tiruapti no response, present not available audio speaker waiting for 7 day or 10 days pls audio speaker send to Tirupati Service Centre please understanding my problem Thanking you sir,

I'M PURCHASED A MOBILE CALLED INTEX AQWA Y2... WHEN I STARTED TO USE THE DEVOICE THERE IS NO RESPONSE OR SOUND FROM OTHER SIDE, WHEN I MAKE CALLS APPART FROM THAT..THERE IS NO OTHER COMPLIANTS... AND I WISH MY PROMBLEM WILL SOLVE AS POSSIBLE AS EARLIER... THANKING YOU RAGHAVENDRA SHETTY

dear flipkart, This is your kind attention. My order id is OD[protected] Order Item is Handpicked romance - Enchanted / The Princess Diaries English DVD Movies... Delivered Item Is "Baal Hanuman" DVD Please Pick up and return back to the WRONG Delivered Item, and refund the money at as soon as possible. please find the images for details. Anupama nair,

I have purchased REDMI 1S ( Amount 5999/-) ( ORDER NO-OD[protected] from my flipkart wallet but again I have returned it due to some problem and balance have been refunded on my flipkart wallet again then I have mailed to Flipkart E-mail [protected]@flipkart.com on Dated 25/12/2014 and the amount was not showing on my flipkart wallet on 26/12/2014 but still I have not received. So, Please consider this whole situation so that I have stay away from any type of inconvenience and I will get my amount as soon a possible.

I have buyed Moto E from Flipkart 6 months back. The speaker was working fine. But suddenly from 1 month it is not working. No sound is coming if i play songs, My ringtone is not ringing. But i can hear with headset. Please help me to fix this issue.

I purchase motog2 via flipkart march 6th 2015 my order id is OD[protected] after that the mobile is overheating problem and hearing aid problem. Igive replacement request but flipkart is rejected on 30 days replacement period and say that go to service centre this is cheeting flipkart please give a solution

I had ordered a Masanima SM32 Electric sewing machine from Flipkart worth Rs 855 on 14.03.2015. It got delivered on 18.03.2015. The user manual provided is inin not in Hindi / English but in some unknown foreign language . I would like this manual to be replaced for a English / Hindi one.