Flipkart Complaints & Reviews

i had made a order (order id-OD[protected] on 10th february in flipkart through net banking.Before it deliver i made cancellation on that product.It has been since 1month i have not found my money back.When i contact to them they always tell me to check bank account but i ckecked 100times and that money has not been credited.So what to do now.Please help me.I think i would make a FIR against flipkart.

You sent me power bank of samsung which was not my order..my order was samsung PBPB574SNS 10000mah but you sent me lower model 9000mah. And bill of 10000mah which was 1099..my product nnot working properly. .so plz give me my amount oor my origina lorder ..

i purchased one screen guard for my Galaxy Sii phone with Rs.209( cost of item Rs.169.00=delivery charges Rs.40) the courrier did not deliver the item rather asked for identity card .Before it I purchased and received many costly items from Amazon.com.Myntra.com, Jabong.com and no courrier hesited to deliver their items . My order no.OD[protected]. Resolve the issue. [protected]@gmail.com

I had purchased a new lava mobile phone through Flip kart but no one has contacted me till date to explain the operational system/features. I am a 65 yrs old person and without any manual of instruction available, I find it difficult to operate the same and hence I seek your help. Thanks Abhijit Ghosh Mob.[protected]

flipkart contacted me but the didn't came into satisfactory solution. they apologized but do not wanted the apology. i wanted the satisfactory solution. i want the phone for the same price for which it was being ordered i.e. 5000 rs. if you are not able to solve my problem then whats the use of my complaining to consumer complaints. kindly help me out and ask flipkart to fulfill my order for which we had a deal i.e. 5000rs. even i have the confirmation mail n msg by flipkart which i can present you as a proof. thanking you. saurabh soni [protected] [protected]@gmail.com previous complaint " sir i have ordered samsung galaxy s3 neo from flipkart.com on 21st february 2015. expected date of delivery is 11th march 2015. today they messaged me that your order have been cancelled by the dealer for their own reason. at that time when i ordered the phone it was on off and was pricing 5000 rs. and now they are saying we are unable to fulfill your demand so please order again if you want the same because this price is not valid for the phone. now its not my fault i have ordered the phone for 5000 rs and i want it for the same price. even i have the confirmation mail of ordering the phone for 5000 rs. kindly help me out for the same and ask flipkart to send me phone for the order being ordered. information samsung galaxy s3 neo. flipkart.com seller weblink price 5000 rs. order no. OD[protected]. "

flipkart contacted me but the didn't came into satisfactory solution. they apologized but do not wanted the apology. i wanted the satisfactory solution. i want the phone for the same price for which it was being ordered i.e. 5000 rs. if you are not able to solve my problem then whats the use of my complaining to consumer complaints. kindly help me out and ask flipkart to fulfill my order for which we had a deal i.e. 5000rs. even i have the confirmation mail n msg by flipkart which i can present you as a proof. thanking you. saurabh soni [protected] [protected]@gmail.com with reference to the previous mail " sir i have ordered samsung galaxy s3 neo from flipkart.com on 21st february 2015. expected date of delivery is 11th march 2015. today they messaged me that your order have been cancelled by the dealer for their own reason. at that time when i ordered the phone it was on off and was pricing 5000 rs. and now they are saying we are unable to fulfill your demand so please order again if you want the same because this price is not valid for the phone. now its not my fault i have ordered the phone for 5000 rs and i want it for the same price. even i have the confirmation mail of ordering the phone for 5000 rs. kindly help me out for the same and ask flipkart to send me phone for the order being ordered. information samsung galaxy s3 neo. flipkart.com seller weblink price 5000 rs. order no. OD[protected]. "

I had booked above order with seller WS Retail on 22.02.2015 and was informed that the product would be delivered by 23.02.2015 but find that the order has not yet been shipped as on 03.03.2015! Such inordinate delays are not acceptable. D BHADURI

Hi, I am Yash from New Delhi.I ordered one Aqua Philips AquaTouch (Wet & Dry) Shaver for Rs.1745 from flipkart.After 2 days i got defect in the product.I got acne and rashes on my skin because of that shaver.Now i want to return and get back my refund.I tried many times contacting flipkart for return.They said you will get replacement no return.I told them that i have used many products of Philips but this product is actually defective. PLEASE help me with this problem or else tell me the way in which i can protect my consumer rights

This time the shopping experience with flipkart is really pathetic. My order number is "OD[protected] ". Order delivery date was 2nd March. they booked non serviceable Logistics Delhivery couriers. After My compliant and follow ups DELHIVERY couriers returned to FIPKART w.house . Also Mr Kiran (Flipkart Grievance officer) promised that he will arrange personnel delivery March 3, 2015 without fail.

But again Customer service people booked by same couriers & same answer getting we do not have service in your area.

I request you to return my money to Credit Card immediately. Because my due date is CC very near.

I hope I will get the refund amount ASAP. Please do the need ful

Thanks
Raghunatha.s

Resp Sir,
I have placed an order on 22 Feb 2015 bearing Order ID No. OD[protected] the amount of Rs. 1599 is being paid through net banking I received the placed courier on dated 03/03/2015 at about 12.30 pm the courier box it was somewhat in damage condition when I opened the courier box i found that instead of shoes which I had ordered there are two books

Pls entertain my complaint

With regards


Adv. Yogesh Abuj
Anand Nagar, Behind
Anand Bazar, Osmanabad
Tal and Dist. Osmanabad
Pin Code. 413501

Contact No. [protected] and [protected]

Dear Madam or Sir I had purchased my Mobile from "Flipkart" Samsung Neo namely with the option of EMI but I came to know that Flipkart has deducted whole payment in once after the payment has been deducted. So I had wrote a letter/mail regarding order dated 26.2.2015 to Flipkart for the same (EMI matter) then the Flipkart representative replied about cancellation of order and recommended for refund payment with the instruction but some how i can not able to follow the cancellation procedure. so i wrote a mail again that i have tried to cancel my order referred in the mail, but i am unable to do so, because as per the provisions given in Flipkart policy, an order once delivered cannot be cancelled. My main concern is not with the payment method. My concern is that due to a technological error, because of which a large amount of cash has been withdrawn, which is financially unsustaiI came to knownable for me. If the Bill amount can be refunded and then payment done through EMI, i would agree with it, but i am not happy with losing such an amount at once. After writing above mentioned mail representative John had replied and given instruction again same with apply for new order of the phone than Flipkart will facilitate for EMI facility to you. Second day I had cancelled my order of above mentioned Phone therefore in the evening the representative of Flipkart had called me and informed that they can not canceled the order. Thus Flipkart has given mental and economical harassment to me... Please suggest a solution to this situation as soon as possible, as it is causing me financial and mental distress Can i take this forward in the appropriate legal forum? Your Sincerely Ishaq

THis is Praval Brave Having mail id "[protected]@gmail.com" with registered Mobile no - [protected], i have ordered Dell Inspiron 3537 Laptop And Dell Inspiron 5547 Laptop on 21 feb 2015 flipkart Having Ordered ID : OD[protected], OD[protected], OD[protected].Received The Order Confirmation Call and Email From The Flipkart That Quoted : " Dear Praval Barve Greetings From Flipkart .com!, we are pleased To Inform you that the following items in your order OD[protected], OD[protected], OD[protected]Received the individual mail for Each Order ) Have been Packed By the seller and are ready to be shipped.You will Receive an Email with the courier Tracking Id and the link where you can track your order . the shipment will be sent to :- praval barve z 26 zone 1 mp nagar bhopal vishal mega mart in mp 462011 phone [protected].you can always visit your order page to view your order status and contact us regarding this order regards flipkart team the online mega store" There After I have been contacting Flipkart Regarding My order they are Giving Confirmation Day By Day That Your Order Will Be delivered On or Before 12th Mar 2015. And Now Suddenly I get To know my Order Can not Be delivered .because seller is unable to provide my product. after that i called customer Care and Consult Them regarding my issue.and they said that the seller is unable to provide the order so i said that i didn't Contacted The seller I have Contacted the Flipkart .how Can A customer has to do with the seller.after the conversation of almost a 1 hour they said they will resolve my issue by monday. now today i got the mail of cancellation of my Order . and i again call the customer care now again after some time they try to fool me by different different offers like : " you can place a fresh order with same offer price we are redirecting you to the sales department .and when i was redirected that sales department person denied and disconnected my call.." " after waiting some time i thought they will not call me back" so i again call customer care this time he said its not possible to place new order with same offer price...but i can assure you of your refund. i said how then he said you have to place a new order with revised price which is currently available. and we will refund your remaining amount based on your offer price.i said ok then give me a confirmation mail in written about this how can i trust you based on this call..he said calls are recorded.so i said please provide me that clip of our conversation after thinking for some time he said wait...after some time he said its not possible we cant do any thing for you".. Now today i received a call from flipkart they are offering me 1000 Rs Discount Voucher for the cancellation of order now they are forcing me to cancel the order by offering different different offers i cant imagine how flipkart could get down to this level. is this the approach how you handle your customers ... for me it is a case of fraudity ..i feel like a fool who plans business based on my orders on flipkart so my request to you please provide me my orders on same offer price which are applicable on that given time. or i don't have any other option left to go to CONSUMER FORUM and Complaint You ALL about This CAse.. Praval Barve [protected] [protected]@gmail.com OD[protected], OD[protected], OD[protected]

Hello All, For everyone who is reading this, STOP BUYING PRODUTS ON FLIPKART, the company is cheating on us. We had ordered for a Samsung powerbank worth Rs.1000, they delivered us cheap Chinese earphones instead. When we lodged a complaint, they assured us that they will deliver the right product to us within 2-3 days. Nobody turned up, when we called them back they tell us the product is not available and they can't do anything. They were not even professional to call us back and tell us that we shouldn't wait for our product since its not available. Secondly, there refund process is absolutely headache for us. We have to do several procedures ourselves to get our refund back. Flipkart has lost its standard and absolutely not trustworthy. A word of caution to you all that do not buy products on this site, your money will be at stake. And morever, there customer care representatives told us to write against them on social sites, they don't care. As a part of their instructions, we will be glad to do so. :)

This is Praval Brave Having mail id "[protected]@gmail.com" with registered Mobile no - [protected], I have ordered Dell Inspiron 3537 Laptop And Dell Inspiron 5547 Laptop on 21 feb 2015 flipkart Having Ordered ID : OD[protected], OD[protected], OD[protected].Received The Order Confirmation Call and Email From The Flipkart That Quoted : " Dear Praval Barve Greetings From Flipkart .com!, we are pleased To Inform you that the following items in your order OD[protected], OD[protected], OD[protected]Received the individual mail for Each Order ) Have been Packed By the seller and are ready to be shipped.You will Receive an Email with the courier Tracking Id and the link where you can track your order . the shipment will be sent to :- praval barve z 26 zone 1 mp nagar bhopal vishal mega mart in mp 462011 phone [protected].you can always visit your order page to view your order status and contact us regarding this order regards flipkart team the online mega store" There After I have been contacting Flipkart Regarding My order they are Giving Confirmation Day By Day That Your Order Will Be delivered On or Before 12th Mar 2015. And Now Suddenly I get To know my Order Can not Be delivered .because seller is unable to provide my product. after that i called customer Care and Consult Them regarding my issue.and they said that the seller is unable to provide the order so i said that i didn't Contacted The seller I have Contacted the Flipkart .how Can A customer has to do with the seller.after the conversation of almost a 1 hour they said they will resolve my issue by Monday. now today i got the mail of cancellation of my Order . and i again call the customer care now again after some time they try to fool me by different different offers like : " you can place a fresh order with same offer price we are redirecting you to the sales department .and when i was redirected that sales department person denied and disconnected my call.." " after waiting some time i thought they will not call me back" so i again call customer care this time he said its not possible to place new order with same offer price...but i can assure you of your refund. i said how then he said you have to place a new order with revised price which is currently available. and we will refund your remaining amount based on your offer price.i said ok then give me a confirmation mail in written about this how can i trust you based on this call..he said calls are recorded.so i said please provide me that clip of our conversation after thinking for some time he said wait...after some time he said its not possible we cant do any thing for you".. is this the approach how you handle your customers ... for me it is a case of froudity ..i feel like a fool who plans business based on my orders on flipkart so my request to you please provide me my orders on same offer price which are applicable on that given time. or i don't have any other option left to go to CONSUMER FORUM and Complaint You ALL about This Case.. Praval Barve [protected] [protected]@gmail.com OD[protected], OD[protected], OD[protected]

Sir I have ordered samsung galaxy s3 neo from flipkart.com on 21st February 2015.expected date of delivery is 11th march 2015.today they messaged me that your order have been cancelled by the dealer for their own reason.at that time when I ordered the phone it was on off and was pricing 5000 rs.and now they are saying we are unable to fulfill your demand so please order again if you want the same because this price is not valid for the phone.now its not my fault I have ordered the phone for 5000 rs and i want it for the same price.even i have the confirmation mail of ordering the phone for 5000 rs.kindly help me out for the same and ask flipkart to send me phone for the order being ordered. information samsung galaxy s3 neo. flipkart.com seller weblink price 5000 rs. order no. OD[protected].

Sir I purchased a Digiflip XT712 TABLET through flipkart when it was introduced in the horizon with much fanfare .As it was touted as the flagship tablet of flipkart itself I did not hesitate to buy it on the first day itself.But ever since I am ruing the decision.From the outstart the tablet had a very poor battery life, but i thought it would improve and waitede for the battery to set, but this never happened.It worsened instead and went dead in december 2014.I contacted the customer care and was guided to a service centre in tirunelveli tamilnadu .After keeping the tablet for 10 days they returned the tablet claiming that the problem has been repaired, but to my dismay I found out that the tablet just started up to die soon .I again went to the service centre and submitted the tablet.Then they 'found out 'and that the battery is the culprit and needed to be replaced and they had to send it to the head office .They returned the tablet now after almost a month with the claim that the tablet has a new battery.Now barely a month has passed the same problem has crept again with the same problem..the battery even after switching of wifi, cullular and all other things barely remains wake for an hour. I am really fed up with the product and flipkart because the product is still in it's warranty period and it is sick most of the time in this period itself.I think the product itself is flawed and not just battery and i want it replaced or compensated I ordered this product on[protected] my order id is OD[protected] email id [protected]@gmail.com mobile no -[protected]

I have ordered MOTO G 2nd generation mobile on Thursday i.e. on 26/2/14. My order was dispatch on Saturday .I have not received my order yet. and the person responsible for my order delivery is not picking the call. OrdreId: OD[protected] Name of delivery boy :Chandrakant Skaram His mobile number:[protected] My number_ [protected](Disha Rai)

Hai.this is sowjanya.i have place a order.but that product was not delivered. Transaction charges refunded to your filp kart wallet . bt there is showing some error "it is only for ws retails only ".so help to use my wallet money .my mail id is . [protected]@yahoo.com

I have order OD[protected] ON[protected] a nexus tablet which could not work so I need replace it .It is in warranty period and I have no warranty . My previous email ID ([protected]@ymail.com) is not wok properly or blocked by ymail because of not open it from long duration and I forget its password. I can't access it. I have complete information about the order. What can I do My new contact no is [protected]

Dear Sir/ Madam, Firstly, I would like to thank you for your services. I am availing your services for more than 4 years and at multiple locations like Pune, Mumbai, Aurangabad & New Delhi. I had a strange experience at Viag location. Below are the two worst scenarios: 1. For my first purchase, the delivery boy called me stating that he is unaware of the address which I mentioned. Though, my office is located on the main road and well known. I went to the nearest location where he asked me to pick the product. I waited for more than an hour and tried calling on his mobile, but could not get any response. 2. Delivery boy came to my office to deliver my second purchase. In spite of responding to my questions, he started talking loudly on his mobile phone. I would request you to teach proper etiquette's to the delivery boys. Thank you in anticipation, Sincerely, Regards, Bujji Babu