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Flipkart Complaints & Reviews

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Updated: Jun 17, 2026

Complaints 47328

Resolved

25497

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21831

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Mobile Handsets

Flipkart reviews & complaints page 2226

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Address: Nagpur, Maharashtra

Dear Sir Mam I Book my handset on the date on 02/05/2015 (Delivered date ). i am open this handset after 2 day . i found phone screen is damaged ... pls replace my handset on urgent basis handset name : xaimi redmi 2 name : hemant shahu mail: [protected]@gmail.com address: 53 bharatmata nagar, near jungle flour mill, hudkeshwar road nagpur, 440034 mob no [protected]

Complaint marked as Resolved

Verified Support

Apr 06, 2015

Flipkart Customer Care's response Spoke to customer, informed customer that we already sent Smart check app link. Please download that app and our technical team will call you on April 07, 2015 by 10.08 AM and customer agreed. Hence closing the case.

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H

Hemant shahu

from Bengaluru, Karnataka

Apr 5, 2015

Dear Sir Mam I Book my handset on the date on 02/05/2015 (Delivered date ). i am open this handset after 2 day . i found phone screen is damaged ... pls replace my handset on urgent basis handset name : xaimi redmi 2 name : hemant shahu mail: [protected]@gmail.com address: 53 bharatmata nagar, near jungle flour mill, hudkeshwar road nagpur, 440034 mob no [protected]

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Address: Nashik, Maharashtra

I had bought Moto G2 phone for Rs.12999. Order number - OD[protected] I am facing problem with it as the phone is not charging and hence i cannot use it. Kindly replace it asap. Please contact me on [protected] or tanmay.[protected]@gmail.com OR nikita.bhandari.[protected]@gmail.com

Complaint marked as Resolved

Apr 05, 2015

Updated by nikitadb I had bought Moto G2 phone for Rs.12999. Order number - OD[protected] I am facing problem with it as the phone is not charging and hence i cannot use it. Kindly replace it asap. Please contact me on tanmay.[protected]@gmail.com OR nikita.bhandari.[protected]@gmail.com

Verified Support

Apr 06, 2015

Flipkart Customer Care's response Spoke to customer and informed him to visit the service center as the product has crossed the replacement period and we hav also sent the service address details through e-mail. Customer agree. So closing the case.

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Address: Ghaziabad, Uttar Pradesh

Dear Team, I had booked a mobile headset Order ID OD[protected] on dated 27th March-2015 but still didn't receive the mobile set. Why it is not received on time as i got the message it will be deliver on 4th April-2015. even on site is showing wrong. Please see the screen shot for your reference. I don't know I need refund of this amount as well headset for delay for this services. I will raise a complaint against you on consumer court as non delivery of product on time. Regards, Vipin Rawat [protected]

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H

hydakeel

from Delhi, Delhi

Apr 5, 2015

Hello
Vipin Rawat
For GOD Shake DO NOT mis-use the complaint option given to you.
And in Hurry, Burry do not blame the good organizations.

You have got the brain. Got give you everything but, at least 25 percent people mis-use it.

It is said you will come to value only if you come across bad things. Then only you will come to know about Good organizations.

FLIPKART is the number one ecommerce site in India. At least only after experiencing Flipkart people are coming, Purchasing again and again. And check their turn over and growth. This is only because of the good service.

AGAIN I am not from FLIPKART - Not even from the city where Flipkart is there.

But, after seeing your complaint I am surprised to see that. You said you want money as well as free item. ONLY because due to some delay in delivery.

What do you say.IF some cheater company like ASKMEBAZAAR.COM
Which is very tiny website but, still cheating most of the people.

I ordered item on 28th Jan, 2015
And today is 5th April, 2015

Till now I have send at least 25 emails. Called 25 times. SPEND lot of time. And more important I spent Rs.500 on STD Calls.
Because, these fraud fellows even do not have toll free number.

That too education, well knowledge person like me facing issue. Then imagine the condition of other normal people.

I spoke with supervisors
Even manager
Everytime I call I simply need to explain each and everything again and again. They even don't have account system.
And everytime they are just wasting time. 4 times I was given wrong coupon. That too paid coupons. That never work.

And this is 100% genuine case
order - AB939498

I have even registered complaint from various websites.
Nothing works.

I am already prepared to lodge a case. And complaint even forwarded with Noida and Delhi Police.

So, my suggestion is FLIPKART is very good website.
having toll free number.
Prompt response from customer care.
Genuine of the genuine website.

Delay can happen sometimes due to delivery person ill or issue with particular parcel due to local government etc.
What do you say. India Speedpost. The government courier company itself take 25 days to deliver one of my parcel.
Do you file a case against government?

Here issues can occur at Flipkart only due to some unavoidable circumstances.

Whereas if you would have complained against FRAUD and Cheater fellows like Askmebazaar.com one can understand.

What would you do. if you are customer who spent too many hours that too very angry with customer care.
And issue not resolved from Jan to April??

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Address: North Goa, Goa

It is strange to see when you order items from some Sellers on Flipkart the delivery charges also multiplies when the delivery is made together. As an illustration if "a Soap Combo Pack" costs Rs. 230/- with delivery charges of Rs. 50/- and if number of Combo Packs you order is increased say to 2 or 3 the delivery charges also changes to Rs. 100/- or Rs. 150/- resp. The above order will be delivered together than why additional delivery charges? When called Flipkart Customer Care they say its Sellers discretion. The policy itself looks wrong. The same seller should not charge extra when quantity is increased, Kindly look into matter

Complaint marked as Resolved

Verified Support

Apr 05, 2015

Flipkart Customer Care's response Dear Deeps72, Greetings from flipkart.com!!! . We do understand your concern! The shipping charges depends on per quantity and it also varies from seller to seller. Your kind understanding is appreciated.

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Address: Erode, Tamil Nadu

sir my phone is not charging.. so i gave it to karbonn service center in erode, tamil nadu... they said the phone mother board is repaired... so they asked tim to replace it... still 40 days went.. they said the mobile motherboard is out of stock... i urgently need the mobile sir... please help me... or please replace any other mobile... my phone model is karbonn smart A12 star... my emi no is [protected], [protected]... i got the mobile from flipkart on 18.11.2014 in the name mohamed farvez... my number is [protected]... i gave it to sevice center for repair on 24.2.2015...

Complaint marked as Resolved

Verified Support

Apr 05, 2015

Flipkart Customer Care's response Dear Hasir , We tried reaching you over phone and there was no response.When checked product is out of replacement policy.Kindly visit authorized service center and revert with job sheet for further assistance.

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Address: New Delhi, Delhi

I Purchased D&D Power bank from flipkart.com. They supplied wrong product and that too with short shipment. Charging cable was missing in the courier packet. When I used my own cable to use the product, I found it is dead (Not charging even though I put it on charging for 10 hours). When I ordered return of the product, the collecting person told that cable is missing and the product can not be returned. I wrote mail to flipkart.com but no response. Their customer care is jut useless (I don't want to use un-parliamentary word bul****t here but they just deserve this word either). Suggest can I assume no response to mail as sufficient proof of negligence in service and seek help of consumer forum. I am based out of Delhi. Pls Suggest. Sanjay Kumar Singh [protected]@gmail.com M-[protected]

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Address: New Delhi, Delhi

I Purchased D&D Power bank from flipkart.com. They supplied wrong product and that too with short shipment. Charging cable was missing in the courier packet. When I used my own cable to use the product, I found it is dead (Not charging even though I put it on charging for 10 hours). When I ordered return of the product, the collecting person told that cable is missing and the product can not be returned. I wrote mail to flipkart.com but no response. Their customer care is jut useless (I don't want to use un-parliamentary word bul****t here but they just deserve this word either). Suggest can I assume no response to mail as sufficient proof of negligence in service and seek help of consumer forum. I am based out of Delhi. Pls Suggest. Sanjay Kumar Singh [protected]@gmail.com M-[protected]

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Address: Chennai, Tamil Nadu

I ordered a power bank Order ID - OD[protected] and it was due to be delivered by 9th April. I was keep monitoring the status with bluedart. Yesterday it was showing like out of delivery area, today status was out for delivery and by today afternoon it was showing prohibited area so couldn't be delivered. Actually am not residing in any military camps. So made a formal mail with the support asking what is all this. Immediately am getting reply like my order has been cancelled and refund has been initiated but by evening 5 o clock the package was dispatched. Now they are creating a status like I initiated a cancel request and it failed. I have attached all the support reply mail copies below.

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Address: New Delhi, Delhi

sir/madam i purchased an hard drive (toshiba wd 1 tb) from your company but that time it was not working properly we replaced it from your site and again same problem we are facing it is not working still that day and i am so much sick of this problem please sir replace it as soon as possible with good one my adress is 26/3 indira vikas colony nirankari colony north west delhi-09 mob. no. [protected] thanking you

Complaint marked as Resolved

Verified Support

Apr 05, 2015

Flipkart Customer Care's response Spoke to customer, he siad that he purchased product from outside. So this compliant not relavent to Flipkar.com. Hence closing the case.

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Western Digital Customer Care

Apr 5, 2015

Hi rajeshmaratha,

I hope you are doing well, may I know what kind of issue are you facing with the new hard drive you received?

Is it turning on or not? Can you see the power light is on or not?

Can you hear the spinning sound?

I need to know more about the exact issue so that I can help you to troubleshoot.

Do let me know before sending it for replacement.

Lincon_WD.

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Address: Uttara Kannada, Karnataka

sir, I have purchased Vu 42 LED TV online.The product was received on 31/3/2015. As per your procedure you should have install the TV within 48 hrs.Till today nobody has reached for installation of tv. You are requested to install the tv at the earliest.

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Address: Patiala, Punjab

warms regards I want to bring in your kind notice that I want to purchase a power bank from your website but it seem to there is no body who helped me I call to your customer care a number of time but there is no proper solution from them I do not think there is any expert in your team who can guide me.I am very impressed with Amazon.com who are always avaialbe for the customer.I already purchased from you but it is defective product So request you to look into the matter and have a call back arrangement from power bank expert so that I can purchased from you call me soon regards Abek M [protected]

Complaint marked as Resolved

Verified Support

Apr 05, 2015

Flipkart Customer Care's response Dear Abek, Please call us on our toll free number[protected] /[protected] for further assistance. http://www.flipkart.com/s/contact

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Address: Kolkata, West Bengal

This is regarding Flipkart order ID: OD[protected].I have ordered total of 4 "Rishika Printed Katha Cotton Sari" of item ID:[protected] Quantity:2,[protected] Quantity:1,[protected] Quantity:1.I have received total of 3 "Rishika Printed Katha Cotton Sari" of item ID:[protected] Quantity:1,[protected] Quantity:1,[protected] Quantity:1.Price of each item was Rs.286 (Incl. Delivery and Tax), And have paid a total of (Rs. 286 x 4) = Rs.1144 through cash on delivery to ekart courier man "Sanjib Saha (Mob.[protected])".Since Flipkart policy is that I cannot open the package before payment/handover, I was unable to check the quantity before paying.The issue is that I have been contacting Flipkart customer support ([protected]) for 120 hours and they do not reply and keep escalating the issue.I have contacted on 30.03.2015, 01.04.2015, 03.04.2015, 04.04.2015, Incident ID:[protected], Complain no: 40727247.Every day I call them they keep saying they will call back within 24 hours which has not happened yet.

Complaint marked as Resolved

Was contacted by a Flipkart representative within 24 hours, was able to identify the issue accurately and took to right steps to resolve the quantity issue, received the missing quantity within a week.

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Address: Mumbai City, Maharashtra

I got a toy fan in place of a big fan and no replacement or anything done by Flipkart even after calling a lots of time. The are just making fool all the people. I lost my confidence in Flipkart and dont have proper staff for assistance and solving the queries. So please anyone who is going to order anything from Flipkart be smart enough.

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Address: Hyderabad, Andhra Pradesh

Dear Sir, I ordered a Lenovo ThinkPad T410/T510 11V/ 9700mAh/ 9cell Original Battery on Flipkart on 5th March 2015 whose price was given on flipkart worth Rs.2100/-. The first time I got the wrong battery of 6500mAh/4cell battery. Again I placed a new order with the same configuration on 25th March 2015 at Rs.3944/- and again i got a wrong battery. Then i replaced it the order at that time the price for the same battery was Rs. 3944. This is the third time I'm getting the wrong battery with configuration 4400mAh 6 Cell battery. This happened the 3rd time even after the 2 replacements they are giving me the wrong battery with the wrong configuration. I talked to the Customer Care regarding this issue his name is Mohammad Mustafa and ID:[protected] but I am not satisfied with his service. neither the service of Flipkart. I want to take a serious action on this service misleading the customers then what they have requested giving them the wrong product then what show on the website.

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Address: Bangalore, Karnataka

Hi, I had ordered a pair of shoes through flipkart and it promised delivery within a week, after 4 days of order I receive a mail that the Item has been cancelled !!! & it states that your request for cancellation has been taken ... Can someone please explain me that how can my order be cancelled if I have not cancelled the same .. Is it some of your cheap tricks to make peoples order stuff on discount and cancel the same from back end ? Do let me know ... Rgds, Customer who just lost trust over Flipakrt User Mail id : chandramauli.[protected]@wipro.com

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Address: Mumbai City, Maharashtra

Dear Sir, I purchased Moto G2 mobile from Flipkart It had a offer of 10% discount on purchase from Axis bank debit card Flipkart website showed offer is applicable to all Axis bank cards I ordered the phone from my uncles Axis bank debit card Flipkart haven't gave me any discount and on inquiry they are saying that offer is limited for some Axis cards which was never mentioned they havent proivided me the information as to which cards offer was not valid I have purchased the mobile from Flipkart mobile app Attached is the document of TnC

Complaint marked as Resolved

Verified Support

Apr 05, 2015

Flipkart Customer Care's response Dear Abhinav, Greeting from Flipkart.com! We regret to inform you that there is no registered details hence request you to provide the registered mobile number or order number to check and assist. Thank you for shopping with Flipkart.com!

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Address: Udupi, Karnataka

I ordered oleva silk purse..The item is shipped and i got mail..The courier boy from manipal called and asked about address.He is not ready to do home delivery.He told to come to the road side and collect.Such an attitude he was showing.And directly he cancelled the parcel.Not satisfied with the courier facility.Courier name is Ekart Logistics, manipal branch.

Complaint marked as Resolved

Verified Support

Apr 05, 2015

Flipkart Customer Care's response Dear Akshatha, Greeting from Flipkart.com! We regret to inform you that there is no registered details hence request you to provide the registered mobile number or order number to check and assist. Thank you for shopping with Flipkart.com!

Verified Support

Apr 05, 2015

Flipkart Customer Care's response

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D

DrGuruji

Mar 1, 2016

Hi i have ordered item from #flipkart .
Item was shipped through ekart.
It came to manipal hub on 28th feb. When i checked internet it is showing address pin code mismatch. But nobody informed till now.
Same adress same pin code amazon delivered 3 items.
If you cant deliver properly why you take the order?
Many people complained about this.why ekart senior manager not taking action on this branch?

Dr.guruprasad
[protected]

The shipment was sent through: Ekart Logistics
Shipment Tracking ID: FMPP[protected]

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Address: Gurgaon, Haryana

Dear sir, I purchased a forme p6 mobile through order no. 0D[protected] with my SBI credit card on EMI. Which was faulty so i returned that phone & recieved the mail from flipkart that i will get my money back through orignal payment. but recently i checked my bank statement i foumd my bank is charging me & sending EMI's for that phone still. i confirmed from my bank than they told me that your seller is still charging to the bank for this phone. I requested many time on your customer care but still i didn't get a single call or resolution from you. Kindly Help me & solve my issue ASAP.

Complaint marked as Resolved

Verified Support

Apr 05, 2015

Flipkart Customer Care's response Hi Manjeet, Greetings from Flipkart! We tried calling on '[protected]', but unable to reach you. We request you to write back to us with an appropriate time or provide us an alternate number to talk to you in this regard. Looking forward for your reply in this regard.

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Address: Bareilly, Uttar Pradesh

Respect Sir / Madam I purchased a Canon PG 40 Black Ink cartridge form you with the order Id:OD[protected] but after receiving the order I founded the cartridge was not working . Also product details which is mention on packing showing duplicate of product. So its humble request to you kindly replace it or compensate that loss. Otherwise I will go to consumer forum for my rights.

May 23, 2017

Complaint marked as Resolved

Verified Support

Mar 09, 2017

Flipkart Customer Care's response We are on this case. Called the customer, but someone said to call back after 1:30 pm. Keeping the case for follow up.

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Address: Bangalore, Karnataka

This mobile i have bought in Flipkart sale. Now the phone performace is very poor. I am not able to use this phone. 1) Phone geting over heat in short time 2) Phone Frequently getting Hang 3) Battery quickly getting Discharge without any usage. I have really upset to bought a such a phone in Flipkart sale. Please give me my money back for such a reasons. I belive Flipkart this is my first experience. Please save your customer & do the needful as the earliest.

Complaint marked as Resolved

Verified Support

Apr 04, 2015

Flipkart Customer Care's response Dear Customer, Greetings from Flipkart! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID Phone Number Email address used while placing the order. We look forward for your reply.

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