Flipkart Complaints & Reviews

I ordered a handset of Sony Xperia ZR C5502 (IMEI/Serial No: [protected]) vide order ID: OD[protected]Invoice No : # DEL_GGN_[protected]) on 21/10/2014 as well as delivered. The phone has developed some problems like frequent disturbance in WI-FI connection, mobile data not functioning properly, problem arises while receiving data / information through internet / WI-FI despite showing connection, Google crome, play store and other internet related activities failure, down load speed is very low in comparison to other hand sets operating in nearby location. Please suggest how to overcome this problems and take remedial action at the earliest. Amit Gupta [protected]

Dear Sir/ Madam I wonder why it is so that despite my ASAP act to inform you about your blunder of shipping my replacement to wrong address, the item is still going on with same ekart speed. What are you guys doing? If you dont want to replace faulty product just say it. I will waste my time in taking some other possible action within my rights. Why changing my delivery address without my permission and sending the product to some other address. Earlier when I contacted on phone, he said that the product was originally delivered to my bhagalpur address. Ridiculous! Because I never ordered on that address before say 4 days ago. Also, apply simple logic, can you deliver you product from bilaspur to bhagalpur in 12 hours? I bet you can't. Well you did deliver the same within 12 hours but to my Delhi address. I have already sent you the invoice send by you guys only. Please inform me if you can't help me or dont want to help me. Its really frustrating to keep writing every time. [Incident:[protected]] Oder I'd is there in photo attached

Hi I purchased a Sauna Belt from Flipkart, they delivered before they committed, I purchased it on COD mode. Once I opened and tried to use it, the product is not working at all and immediately I placed a return request to flip kart. They rejected my request simple saying that the seller is not accepting it, I tried again and they replied the same. Really its good to buy products from our nearest shop, atleast we can check the quality and can bargain with the shop keeper. If it is not working after that we can go and return to the shop keeper immediately. Please save small business people.

Do you thing customers are fools like you, bloody cheaters... If you don't know the value of trust stop this bloody idiotic business and sit at home. I ordered 2 jack and johns pants of waist 32 its a pure duplicate stuff which would be smuggled i guess from dubai one of the pant was a 36 waist with 32 tagged and the other one was womens pant sold in mens section. Bloody don't waste our valuable money and time

Do you think customers are fools like you, bloody cheaters... If you don't know the value of trust stop this bloody idiotic business and sit at home. I ordered a rebook l29624 bag and its a pure duplicate bag. On top of it its a damage piece one of the pockets zip is not working. On footpaths of Hyderabad we get much better bags for rs.300/-.Bloody don't waste our valuable time and money. Beware before you make any such frauds in further we may sue you.

Last week I had placed an ordered for Asus Zenfone 5 - A501CG (8GB) handset via Flipkart. During specification checking of Asus Zenfone 5 (8GB), I came to know it is providing the latest OS - Android version i.e kitkat 4.4, moreover I had a talk with Flipkart customer care executive atleast thrice to re-confirm the said issue, and every times the answers were same "Sir you are getting the latest android version kitkat 4.4". I had chosen that product (8GB), leaving Asus Zenfone 5 (16GB) as Zenfone (16GB) is providing 4.3 Jellybean with 1.6 GHz processor however it has also mentioned it is upgradeable to kitkat 4.4 and in case of Zenfone 5 (8GB) nothing was mentioned over there hence I had misguided a lot to choose the product. Flipkart is a wellknown, renowned and trusted organisation in terms of online purchasing however I really had a worst customer service experience with it. Why did the executives provide me the false information without checking the ASUS official web page, I believe its nothing but a trick to convince the customers by show casing the extraordinary features of the product which actually does not have. Even I call ASUS customer care, they suggested somehow Flipkart has modified the product information by their own sweet style, which is absolutely a breach of policy. I want the proper investigation on that, if necessary change the product features & specification with immediate effect and the information should be valid and authentic. I can better understand the distinguish between 8GB (1.2 GHz) (Kitkat 4.4) (INR 7999/-) & 16GB (1.6 Ghz) (Jellybean 4.3) (9999/-), in that case the lower value handset is not supposed to provide the latest android version in comparison to higher one in which I have been trapped. I hope, I can able to elaborate my areas of concern. Now I am seeking a prompt and justified reply from Flipkart at its earliest convenience. Till the time I won't get any response, I will keep on sending escalations. I will expect, my matter should be dealt with priority.

i am a regular customer for flipkart ...today i was really disappointed with the delivery man's behavior... even though being a doorstep delivery i was called downstairs and he was mouth blabbering with me for a 5-10 min delay... delivery man's no is [protected]...my name abhishek sarthi..

WHEN I START ANY APPILACTION PHONE SCREEN BECOME BLACKOUT, I CANT SEE ANYTHING IN PHONE SCREEN, I HAVE ASKED TO CUSTOMER CARE AND HAVE CHANGED MY SETTING BUT STIIL I M FACING THIS PROBLEM. KINDLY RECTIFY THIS PROBLEM AS SOON AS POSIBLE VIJAY NEGI [protected]

I have ordered a Cross Trainer from Flipkart and they had mentioned in the product description that they will be installing the product with 48 hours from the delivery of the product. I have email and order description to prove that. And that was one of the reason which propelled me to buy from Flipkart. They delivered the product on Wednesday 4th Feb so as per my understanding the product should get installed by 6th. But I have not received any call or update regarding installation.Even after numerous call I have not received any proper updates. I want an apology from Flipkart for misleading me nd also they should change the product description to include correct information.

My mobile Moto X purchased through you on line path few months back. Mobile got a problem of battery NOT getting charged and finding abnormal heat while touching. Please help me to resolve or else how to get the replacement.

i have bought a formal shoe but it is not fit so i gave a return request they refunded my money to flipkart wallet, but i cant buy anything with that money .it shows to get using ws retail is a sole seller for every products, so i cant able to buy anything in it, please help me to get products using that refunded amount

i had made a order (order id-OD[protected] on 10th february in flipkart through net banking.Before it deliver i made cancellation on that product.It has been since 1month i have not found my money back.When i contact to them they always tell me to check bank account but i ckecked 100times and that money has not been credited.So what to do now.Please help me.I think i would make a FIR against flipkart.

You sent me power bank of samsung which was not my order..my order was samsung PBPB574SNS 10000mah but you sent me lower model 9000mah. And bill of 10000mah which was 1099..my product nnot working properly. .so plz give me my amount oor my origina lorder ..

i purchased one screen guard for my Galaxy Sii phone with Rs.209( cost of item Rs.169.00=delivery charges Rs.40) the courrier did not deliver the item rather asked for identity card .Before it I purchased and received many costly items from Amazon.com.Myntra.com, Jabong.com and no courrier hesited to deliver their items . My order no.OD[protected]. Resolve the issue. [protected]@gmail.com

I had purchased a new lava mobile phone through Flip kart but no one has contacted me till date to explain the operational system/features. I am a 65 yrs old person and without any manual of instruction available, I find it difficult to operate the same and hence I seek your help. Thanks Abhijit Ghosh Mob.[protected]

flipkart contacted me but the didn't came into satisfactory solution. they apologized but do not wanted the apology. i wanted the satisfactory solution. i want the phone for the same price for which it was being ordered i.e. 5000 rs. if you are not able to solve my problem then whats the use of my complaining to consumer complaints. kindly help me out and ask flipkart to fulfill my order for which we had a deal i.e. 5000rs. even i have the confirmation mail n msg by flipkart which i can present you as a proof. thanking you. saurabh soni [protected] [protected]@gmail.com previous complaint " sir i have ordered samsung galaxy s3 neo from flipkart.com on 21st february 2015. expected date of delivery is 11th march 2015. today they messaged me that your order have been cancelled by the dealer for their own reason. at that time when i ordered the phone it was on off and was pricing 5000 rs. and now they are saying we are unable to fulfill your demand so please order again if you want the same because this price is not valid for the phone. now its not my fault i have ordered the phone for 5000 rs and i want it for the same price. even i have the confirmation mail of ordering the phone for 5000 rs. kindly help me out for the same and ask flipkart to send me phone for the order being ordered. information samsung galaxy s3 neo. flipkart.com seller weblink price 5000 rs. order no. OD[protected]. "

flipkart contacted me but the didn't came into satisfactory solution. they apologized but do not wanted the apology. i wanted the satisfactory solution. i want the phone for the same price for which it was being ordered i.e. 5000 rs. if you are not able to solve my problem then whats the use of my complaining to consumer complaints. kindly help me out and ask flipkart to fulfill my order for which we had a deal i.e. 5000rs. even i have the confirmation mail n msg by flipkart which i can present you as a proof. thanking you. saurabh soni [protected] [protected]@gmail.com with reference to the previous mail " sir i have ordered samsung galaxy s3 neo from flipkart.com on 21st february 2015. expected date of delivery is 11th march 2015. today they messaged me that your order have been cancelled by the dealer for their own reason. at that time when i ordered the phone it was on off and was pricing 5000 rs. and now they are saying we are unable to fulfill your demand so please order again if you want the same because this price is not valid for the phone. now its not my fault i have ordered the phone for 5000 rs and i want it for the same price. even i have the confirmation mail of ordering the phone for 5000 rs. kindly help me out for the same and ask flipkart to send me phone for the order being ordered. information samsung galaxy s3 neo. flipkart.com seller weblink price 5000 rs. order no. OD[protected]. "

I had booked above order with seller WS Retail on 22.02.2015 and was informed that the product would be delivered by 23.02.2015 but find that the order has not yet been shipped as on 03.03.2015! Such inordinate delays are not acceptable. D BHADURI

Hi, I am Yash from New Delhi.I ordered one Aqua Philips AquaTouch (Wet & Dry) Shaver for Rs.1745 from flipkart.After 2 days i got defect in the product.I got acne and rashes on my skin because of that shaver.Now i want to return and get back my refund.I tried many times contacting flipkart for return.They said you will get replacement no return.I told them that i have used many products of Philips but this product is actually defective. PLEASE help me with this problem or else tell me the way in which i can protect my consumer rights

This time the shopping experience with flipkart is really pathetic. My order number is "OD[protected] ". Order delivery date was 2nd March. they booked non serviceable Logistics Delhivery couriers. After My compliant and follow ups DELHIVERY couriers returned to FIPKART w.house . Also Mr Kiran (Flipkart Grievance officer) promised that he will arrange personnel delivery March 3, 2015 without fail.

But again Customer service people booked by same couriers & same answer getting we do not have service in your area.

I request you to return my money to Credit Card immediately. Because my due date is CC very near.

I hope I will get the refund amount ASAP. Please do the need ful

Thanks
Raghunatha.s