Flipkart Complaints & Reviews

Dear Flip kart, I am received one Flip kart item (NON-STICK APPAM PATRA), ORDER NO :- OD[protected], DATE OF RECEIVED :- 14.11.2014 . I am seeing in Flip kart online images it is showing big item but when i receive the product it is small size because of that reason i requested to you return & send some big part . NOTE : Today morning i called to customer care but they are not responding properly . Regards Karteek kumar [protected]

Sir, Ref.my complaint in the matter vis-a-vis discussion held with Mr.Manoj B. of Flipcart : I would like to draw kind attention of all concerned that despite your decision of refund, the damaged product (Euroline 3.2 Ltr, Rice Cooker) has not been taken back by the EKART Team. Followed a SMS(7.11.14), a formal visit has been conducted by ECART representative (Khsitiz Kr.Shukla) on Nov.7, 2014 and he did not pick the Rice Cooker saying that it would be collected by their vehicle pick up. But instead a SMS massage sent by EKART on the same day stating (Quote)"We regret to inform that your shipment could not be picked up due to missing contents.We will contact you shortly"(Unquote). Kindly let me know when the matter will be resolved ? I am sorry to say neither Flipcart management did refund (As assured by Kshitiz of EKART) the price of the product nor monitored the situation.Is it the way to deal ? An immediate action required/solicited, -SUNIL BHATT ([protected], [protected])

Hi, My order was placed on 15th Oct & the expected date of delivery was 24th Oct. It was a Diwali gift to some one but till today (12th Nov 14) it is not delivered. What is the use of booking if the actual expectation is not met here? Every time I called they said it will be delivered with next 24 hours. This is very frustrating & need to be looked into on priority. Please resolve. Thanks Debesh Sharma

my self nitin shah. i purchased LG front loading washing machine from flipkart. but it received damag. so, i request flipkart to replace it. they are agree to replace by long discussion & replaced the washing machine after a month which is also damaged. as i contact to flipkart & aware about the problem they blame on LG electronics. but as per flipkart policy i want my money back. please do the needful help to return my money back. my information is as follows, Order no : OD[protected] item : LG front loading washing machine (F8091MDL2) Billing amount : 20990 Rs return id :9891028 contact : [protected] (flipkart)

After opening an account in www.flipkart.com, orders can be placed without email verification.Any person can register with flipkart with any email id. A verification link is sent to the email, but it is not mandatory in flipkart to verify the email before placing orders.This leads to many problems. The original email id owner cannot open an account with flipkart, since the email id has already been registered. In an extreme possibility,...

my self surendra . my flipkart item detail given bellow My order no. OD[protected] my resister mobile no. [protected] cancelled date : 22/oct./2014 model no# Moto G (2nd Gen) But my refund not received yet, this item I purchase my credit card, so Please refund ASAP.

my complaint is against the courier service (first flight), which flipkart uses to courier products in Gangtok.pin no.737101. I received my item after 6 days of it reaching to the courier company and my shipping address is abt 1 km away from the company. At first they called me to collect my item which I directly denied because I cannot leave my work in the office unfinished. They then said they'll send the item tomrow(which never came). They first called me on Wednesday, n then on Friday, saying I have to come by myself to collect my item. We don't get time to go out of the office and collect our courier. and I think it is their duty to bring the item to us.I had to call more than 30 times, n They brought the item half way. my suggestion is that either you stop using the courier service for pin code 737101. Or you tell them to do their job properly. I believe there are other companies like DTDC, Indian post, etc which deliver our products to us and fast. invoice no. vil[protected] name. Karma Sonam Bhutia email id. [protected]@yahoo.com

I have received defect piece for SONY bra via tv, and order id is OD[protected] and I placed return request for the same and return id is :Replacement (Return ID: 9644304) .But still not yet issue is resolved.Please for god sake, take this defected piece and refund my amount.And also service engineer from Sony, calling daily to our phone and saying that they will send there service engineer.But still no one is visited us.Please take this product MY registered email id for flipcart:sathyandran.s.[protected]@gmail.com mobile:[protected] Thanks sathyandran

Flipkart took the order and was unable to deliver the product since one month and on escalating they were making
false allegations on customer that "despite several attempts, we could not reach you for delivery",
I have ordered combo of flip cover and memory card from Flipkart Seller: WS Retail and they delivered flip cover and for memory card they were unable to reach me (ridiculous).

I got this last week: Order id- OD[protected] Item- 11.6 inch Netbook Sleeve. But the sleeve is not able to take Dell 11.6 inch laptop. So that sleeve is useless as it CANNOT take 11.6 inch laptop as mentioned in the Flipkart website. I requested for refund but I got a phone call from flipkart refusing to do so. This is absolutely cheating and ridiculous. I will never ever order anything through Flipkart.

The Havells iron is not working, some time it catches the clothes now from the last 2-3 day is not taking the power. Order OD[protected] Shipping Address:- Antriksh Vijay HO NO 636 J P NAGAR SECTOR 1 MADAR AJMER NEAR MADAR RAILWAY STATOION Ajmer, IN-RJ 305001 Phone: [protected]

dear sir, flipkart online shopping gave the worng information to the consumer this company provide much discount to the consumer in mobile phone & provide in EMI which made fool to the consumer samsung phone which i take informatiom about EMI WHICH is absoulately wrong please take immediate action for this company otherwise people become fool & which give much profit to company

Sir, I have ordered one Asus zenfone 5 (order_id = OD[protected] with flip cover (order_id=OD[protected] on 23.10.2014 which I was getting delivered on 01.11.2014.Due to my absence One of My family members received the parcel. Yesterday only I returned back and opened the Parcel and I found that I was receiving the damaged phone. Front Camera is not working. Herewith I attached the photo copy of the damaged one. Kindly replaced the damaged phone with the new one. Thank u. G.Gurumanikandan

Its highly Irritating to have shopped with flipkart. They are cheating big time. I purchased a salwar suit material on the Big Billion Day sale. The order was cancelled without any intimation to me on october 18th saying the product was out of stock. The refund for the same is still pending. How cheap. For the past one month I keep calling Flipkart and they keep telling dates on which i will get my refund. First they promised on october 28th, then on Nov 2nd then on November 11th. Today from morning I have been calling flipkart and they say the money has been refunded and told me to check in the bank. When I checked in the bank and mailed them the bank statement they told me to wait till till today evening 7 ( Spoke to a person called Imran). Immediately after half and hour I get a message saying I have to wait till Nov 19th. I called up flipkart again and they claim there is no customer care officer called Imran and I have to wait till Nov 12th, when I say the message said Nov 19th then they are immediately telling ya wait till Nov 19th. All the customer care officer names also they lie. Too bad. I have all the messages and mails sent to flipkart and their replies too I have my bank statement also Spoke to customer care officers : Pushpa, Imran, Farook (Dont know these names are true) Order ID : OD OD[protected] I have spent nearly 200 Rs calling them for the past one month. Suffering to get our own money. Highly unsatisfied customer.

Hi..., This is my Order ID: OD[protected] ASUS FONE PAD7 ). I Have Complaint on[protected] &[protected]. Again i requested for refund/return. Replacement - Im facing serious problem while using this phone, its getting very heat and battery discharging very fast. i asked for refund/return but they contacted me i did't get correct responsible.. Again i request you that replacement or return my Tablet ( ASUS FONE PAD7). I am waiting for as soon as possible reply.

I had ordered shoes from flipkart.com on 1st Nov 14 and it was suppose to be delivered to me on 6th Nov 14. But flipkart dint deliver it on time and when i called up the customer care he just keep on repeating same words "sorry for the inconvinience caused but the product will be delivered to you 10th". When he couldn't answer any quetions he just kept the call rudely without giving any information. I gave them 4 days grace time but they failed to deliver me, on 10th morning they called up and said give us one more day time. Why should i give i already gave enough time. Now they refunding my amount and take 8 days for it. I want to complain regardin the rude behaviour and insult caused to me because of the customer service.

In flipkart i have order a tv on 20th oct in sbi card amount 21740, and i have cancelled it, flipkart promise with in 10 days your money will be back to your account, but till now i dint receive can any one help me how will i get my money back Flipkart status Refund - ACCEPTED View Cancellation Details Refund to Original payment mode Rs. 21740 Subsequently, your refund is being processed and should be remitted through original payment mode by Friday, 31 Oct'14

This is regarding the order OD[protected] I placed on Oct 12. I bought this item using gift voucher (5000/-) and credit card (723/-). After 3 days I cancelled this order and immediately the total amount has been gone to seller wallet. Since I don't have anything to buy from that seller, I called customer care and asked their help to take back that money from that seller and put it back to my credit card and gift voucher so that I can buy other items from other seller. The customer care immediately helped me to transfer the money which I paid through credit card and asked me to call next day to transfer the money paid by gift voucher. Next day the person took the phone (I guess his name is Avinash) told me transferring the money to gift voucher is not possible, he even checked with his senior when I asked him to double check, he can ONLY transfer that money to my bank account, so I have given my bank account and dropped the call. I bought other item using credit card thinking that I will be getting this money to my account but after 3 or 4 days, when I called, they told me transferring the money to my account is not possible they can put it back to my gift voucher, in fact this is what I wanted in the beginning but I have changed my plan after talking to the first customer representative. Now what will I do with this gift voucher as I already purchased the Item which I need using my credit card thinking that Flipkart will transfer the gift voucher money to my account. I have called several times to the customer care, many emails to them but every time they will say your issue will be solved so and so time, end of the day they will say your money has been transferred to your account which is NOT the money I paid by gift voucher, it is the money they already transferred to me first time which I paid by credit card. I fed up of saying the same story to them, now what should I do to get the money I paid by Gift Voucher to my account as promised by Flipkart in the call ?

Hi this is my Order ID: OD[protected] and Replacement (Return ID:[protected] REJECTED again i requested for refund/return. Replacement (Return ID:[protected] REQUESTED We will contact you by 10-Nov 06.00 pm to clarify your request. Please note your request will be accepted only if it falls within the flipkart return policy Im facing serious problem while using this phone, its getting very heat and battery discharging very fast. i asked for refund/return but thery never contacted me. they closing the issue simply and again i raised a request they said they will contact me yesterday but they never did. please need your help.

More than the worst customer service experience, it is a case of cheating by Flipkart. On Big Billion day, I purchased a Moto G 2nd Gen in exchange for my mobile Samsung S5830. Due to some technical issue on the website (which Flipkart founders have acknowledged in their apology email), I had paid the full price of the product along with pick-up charge for the old product. I've made more than 25 calls and written over 6 emails explaining this issue to Flipkart's inefficient executives. The issue was resolved on 13th Oct (Incident:[protected] Order ID:OD[protected], confirmed over email by Flipkart's CS executive Jessita D'souza. The old product was picked up and I had also shared the acknowledgement copy on 22nd Oct. However, the refund of 3000/- is still not processed. I've again written multiple emails and called up many times at Flipkart customer service, But all I've received is future timelines and no call back. FROM MY EXPERIENCE I CAN SAY, FLIPKART IS HARASSING ITS CUSTOMERS. NEVER EVER PAY THEM BEFORE YOU'RE CONVINCED WITH THE DELIVERY. IT HAS BEEN A TRAUMATIC EXPERIENCE FOR ME, INTERACTING WITH FLIPKART FOR MORE THAN 1 MONTH NOW.