Flipkart Complaints & Reviews

I ordered Studds Chrome Super Motorsports Helmet - XL(Matt Black) from flipkart on 6 Dec 2014 with Order ID OD[protected]. According to the size chart shown at flipkart was XL - 620mm but when I received the product on 8 Dec 2014 it was of 600mm. After that i made a complaint for wrong product and the executive also registered with complaint with the same size issue. He agreed for replacement. On 10 Dec 2014 I received the replaced helmet which was also of the same size. After that while complaining again, i found that Flipkart has changed the helmet size chart now to XL - 600mm. Now, they are denying to either get it changed or to register my complaint. This is really fraud. It means that one should take the screen shot as they can change any thing on site and will prove customer wrong. Very depressed from flipkart.

i purchased moto g 2 phone on launch day within 2 month a line appeared on display i had given phone to service centre now after 8 days when i called service centre they are telling company has not provided display i have to wait another week nobody is listening in motorola worst customer care

hello, i have bought a weighing machine from flipkart, it shows on website that it can lift upto 50kg, but when i try to lift 20 kg it started malfunction.when i have asked to replace the item they say that cannot do that, i felt like they are cheating us.

I ordered Prestige PIC 1.0 Mini Induction Cooktop No dimensions specified in the site and in the specification . In Operation they mentioned The Cooktop comes with a variety of Indian menu options that makes cooking extremely easy and convenient. These presets can be selected depending on the kind of food you want to cook. It also comes with a preset timer so that you can time the device and a fast heating option that aids quick cooking. In COMPATIBLE UTENSILS they mentioned Stainless Steel Pots, Stainless Steel Rice Cookers, Cast Iron Frying Pots, Oil boiling Pots, Stainless Steel Water Jugs, Cast Iron Pots, Color Pots, Grilling Iron Plate but the item is so small that it cannot take the rice cookers and even medium sized pans

Hi, I have purchased Moto E in June this year. It was working fine up till now. But suddenly it has some problem with its speaker. I am neither able to call on speaker phone nor I am able to listen any songs. It is under 1 year warranty period. Can you replace it with another or repair it? Hope you will help me in this issue. Order ID is OD[protected] thanks & regards, Amit ([protected]@gmail.com)

sir my name is liyaquat ali and i belong to kakinada i ordered one lenovo A536 mobile phone on 2nd december 2014 and it was delivered on 5th december 2014 by ecart logistics this phone has some problems its touch screen is not working in a manner & thehandset is always having hanging problem and kindly replace my handset and send another handset to me kindly notify immediately to me to my email id [protected]@gmail.com or make a call to my mobile no [protected]. thank u.

Dear Whomsoever may concerned, I Mr.DIlavar Fakir Order NO : OD[protected] Dated:6th oct.2014 I haven't received the refund of Rs.1492/- till today neither in flipkart e-wallet store nor in my bank account. The bank statement was already mailed to flipkart support, but for your concern Once again am attaching the bank statement with this mail. I am not getting desired response from your side. Even after 58 days, my complaint has not been solved. Kindly look into the matter on high priority basis, otherwise I may have to take some stringent action against Flipkart.com Regards, Dilavar Fakir Conatact No: [protected] I Mr.DIlavar Fakir Order NO : OD[protected] Dated:6th oct.2014 I haven't received the refund of Rs.1492/- till today neither in flipkart e-wallet store nor in my bank account. The bank statement was already mailed to flipkart support, but for your concern Once again am attaching the bank statement with this mail. I am not getting desired response from your side. Even after 58 days, my complaint has not been solved. Kindly look into the matter on high priority basis, otherwise I may have to take some stringent action against Flipkart.com Regards, Dilavar Fakir Conatact No: [protected]

We have buy 3 mobile from Flip kart. Out of that one phone is having lot of scratches on it. we received this phone on 28-Nov-2014. On 29-Nov-2014. I requested for Refund. After that 4 times I have given the same requested to your call enter but till date I have not received any call back from your back end team . Please find below the details of phone Name of the person :-Saurav Mukherjee Tel :-[protected] Handset No. K81871 / Nokia (*[protected]*) Please contact me on [protected]-Shubhangi Thakur

I received my Cell phone 5th December 2014, Asus Zenfone 4 A400CXG, OD [protected], but the cell phone when ever switched on it becomes very warm (not battery). So, I request that please exchange another cell phone as early date or refund my money. My Cell Ph No:[protected]

I am facing issue with Moto E. Its not getting charge in switched off mode. I have registered a complaint for replacement when this product is under replacement policy. But they rejected my request. Again I register complaint again they rejected. This happened 7 to 8 times and now they are saying my product is out of their policy and I have to go to service center for the issue of phone. My Order Item Id is OD[protected] . Hope you will help me in this issue. Thanks & Regards Prakriti Gupta [protected]@gmail.com

I hereby Request you that please Understand my problems about your product and kindly do needful; I have your product Mi3 The date my purchase your product and all concern details are attached in this mail please find from attachment of my invoice; and the IMEI number of the product is : [protected]. and My problem is its only nearby 2 months I have your product but few days before my Mi3 is not switching on I really Sad to say this I tried with another charger also I do that because of your executives advise but it won't work then youre executive suggested me to submit my product in authorized service center nearby my location. It is in Coimbatore Vinayaka Communication, Tata Bad Coimbatore, and the Submitting date of the product is :04/11/2014, Job sheet number is :12666; after a long time they give back that product yesterday but now a new problem is coming the phone doesn't show network!!!1 I need a new phone other wise I will complaint

Flipkart had floated a scheme on motorola phones "SBI debit and credit card holders get 10% Cashback on Moto G and Moto X for limited period on purchase above 10000/-". I had purchased a Moto G phone worth 11, 999/- and was entitled for a cashback of 1200/- . As per the flipkart-Cashback will be posted to your respective card by or before 17th October 2014. I had started a follow up with the company and then started a sequence of false promises and assuarance. The caashback date started hanging from 17 to 27 Oct, to 3rd Nov, 27 Nov and now they are just looking into the matter. This is highly unethical on part of such a big online portal.

DEAR ALL, THIS IS TOTAL LACK OF CUSTOMER-CENTRICITY AND BAD SERVICE.A COMPANY OF THE STATURE OF FLIPKART DOES NOT HAVE ANY EXCHANGE POLICY. 1 AQUASURE UV PRODUCT WAS MISTAKENLY ORDERED BY MY FATHER, WHEREAS I WANTED A HIGHER END VARIANT(UV+RO) .I REQUESTED TIME AND AGAIN THAT I WILL PAY THE EXTRA AMOUNT INSTANTLY, PLEASE ALLOW FOR AN EXCHANGE AS THE PRODUCT I HAVE GOT WILL BE OF NO USE TO ME.FIRST I WAS TOLD THAT IT WOULD BE RETURNED AND MONEY REFUNDED TO MY ACCOUNT(DETAILS TAKEN).AGAIN AFTER FEW DAYS WHEN I CALLED THEY SAID RETURN WOULD NOT BE POSSIBLE, BUT ONLY EXCHANGE IS POSSIBLE, AND THAT SOMEBODY WOULD CALL TO EXCHANGE THE PRODUCT.AS I DID NOT RECEIVE ANY CALL AFTER 1 WEEK, I AGAIN CALLED CUSTOMER CARE TODAY.THIS TIME I WAS TOLD THAT THERE IS NO EXCHANGE POLICY. WHENEVER I CALL CALL-CENTRE NUMBER, THEY KEEP TRANSFERRING THE LINE FROM 1 DEPARTMENT TO ANOTHER, BUT NOBODY COMES UP WITH ANY SOLUTION. AS PER MY EXPERIENCE, FLIPKART IS THE WORST E-COMMERCE COMPANY I HAVE COME ACROSS TILL NOW.I WILL NEVER BUY OR ORDER ANY PRODUCT IN FUTURE FROM THIS CO. WHICH ONLY CONFUSES AND MISLEADS CUSTOMERS.

DEAR FLIPKART TEAM I PURCHASED ASUS ZEN PHONE ...IAM NOT SATISFIED WITH THE PRODUCT QUALITY, ...I CALLED SO MANY TIME ..I MAILED 6 TIME TO FLIPKART TEAM OR CUSTOMER CARE ALSO...BUT NO 1 CALL ME AFTER THAT... DEAR I DO NOT WANT ASUS ZEN PHONE OR NOT GOING TO BUY ANYTHING FROM FLIPKART.COM...SO PLEASE REFUND MY PAYMENT AS SOON AS POSSIBLE .. FROM SHERKHAN # [protected]

To whomsoever it may concern. I have purchased a phone huawei honor 6 but as promised and also as per the phone's box. There is no headset provided to me with phone. I have used [protected]@rocketmail.com for transaction. So request you to please arrnge to send me the same asap. Always customer support service of Flipkart sucks... as i have posted on FB and even twitted on twitter but there is no single reply.

I ordered a micro max canvas knight 350 mobile on 29 Nov, 2014, order id OD[protected] got the product delivered on 01 Dec, 2014. Opened the box and did all the basic setting up of the mobile and found that the mobile was getting hot i[censored]se it for more than 5 mins, i thought it was due to the new mobile takes some time to get set it. i used it for 5 days and found no improvement, it was even worser, if i use to mobile for just 2 to 3 mins it gets hot near the camera and slowly it comes down and if i get a call i am unable to speak since my ears couldnt resist the heat. its so hot!!! Hence i called flipkart customer care on 06 dec2014 and explained the problen and requested fr a replacement they said that the product is curently out of stock only a refund can be issued, i accepted that happily since i am getting my money back for a defective product and i was very happy that flipkart has such a great customer service, the next day that is today 07dec2014 a guy named AMIT from Flipkart called saying that he will help trouble shoot my mobile to get the heating problem resolved. I said i had requested for a refund and even i got a mail confirmation that the refund request is under process and now why ur calling to troubleshoot, he said that there is no replacement or refund policy in flipkart and the good once sold cannot be taken back, i was SHOCKED to hear that from a flipkart representative, again he said the same and asked me to co-operate to troubleshoot. i said i wanted a refund and i do not want to troubleshoot. He again said flipkart does not have a refund or a replacement policy. i said i read in the website before ordering the mobile that flipkart has 10 to 30 days replacement or refund policy, he denied that stating its only for genuine reasons, i dont understand what is the difference between genuine reason and my complaint. Whoever reads this mail, please i beg you to refund my money, i will not buy online anymore, this is my first experience which turnd out to be a very bad one, please please its hard earned money, please refund it na, i will not buy any product online hereafter, kindly refund, i beg you

I purchased a Samsung galaxy s3 white flip cover and d qyality was such cheap tgat within a day did plastic holder came out of d flap aand neither is d plastic cover nor d case flap usefull anymore if flipkart gives such produccrs then why do i need to buy online...plzz look into this mtter and get me a replaced cover!!absolutely disappointed!!! Order id- OD[protected] Company-kelpuj

I sai krishna purchased HP Laptop Adapter on 23rd December and I got the fake product on 27th December. Before ordering on 23rd evening I called you flipkart (customer Care rep) and I got confirmation from the rep like the product which I chosen was HP genuine and original even I am going to have HP logo on that(you people can check the voice recording also). But 27th December I got the fake piece which is having name called "HAKO". This is not the snapshot which is there in the website or as they confirmed. I have returned back it to send the genuine one. They confirmed there fault and promised me that they will send a genuine one for this time but on 7th December again I got the same fake product. Please consider my complaint and take proper action. Attached screenshots for your reference. Thank you.

I was erroneously charged twice in succession for an order I had placed on 05th August 2014. The transaction reference number from the bank are given below: [protected] INR 1, 716/- [protected] INR 1, 716/- The above amount was the combined total for the below orders: OD[protected] – Rs 712/- OD[protected] – Rs 419/- OD[protected] – Rs 585/- Total – 1716/- I was debited twice for the above (total) amount. Since then, I have written dozens of emails to Flipkart to try and get a refund for the same, but to no avail. I have even supplied the bank statements of my account and details of transaction numbers from the bank to Flipkart. They always reply with - we are looking into the matter OR - we tried to contact you on the phone but you did not answer. They keep lying to me. It's been more than 4 months now and they are yet to refund my money. I would appreciate any help in getting my money back. Best regards Mohammad Raza Khan

I bought the above mentioned product through Flipkart, which was delivered to me on 19/11/2014. Order No is OD[protected] [protected] The heater is not functioning at all. I request you to kindly get it replaced as soon as possible. Thanks Dr Arun Kumar Gupta Mob: [protected] email id : [protected]@gmail.com