Flipkart Complaints & Reviews

Sir/ Madam, I had purchased a handset of Motorola ( Moto G 2ND GEN) which was duly delivered at my address . Unfortunately I have been facing serious issues with the handset . It get gets hung every now and then . Initially it would restart with the removal of SIM . Now that is also not helping the scene . Currently it has gone completely dead Under such circumstance please guide me regarding the step to be taken. Regards, Chandreyee Ghosh + 91 [protected]

I had purchased Bosch Skil Impact drill 6513 JJ model which according to Skil comes with 138 Pieces Smart Kit and flipkart instead sent me 6513 JP model which comes ONLY with drill and nothing else. A few points to consider: 1) On the product page Flipkart has mentioned that the model no. is 6513 JJ, which according to Bosch-Skil contains 138 pieces Smart Kit. (http://www.flipkart.com/bosch-skil-f[protected]jj-081-impact-driver/p/itmdtwyjw...⇄ 2) On email enquiry, Flipkart customer support had confirmed that it comes with 138 pieces Smart Kit. 3) Previous buyers of this product have also mentioned in the comments section that they received 138 pieces smart kit along with the drill. 4) I had also called Flipkart customer care number which had apologized for the wrong model and had confirmed that this time they will send me 6513 JJ model along with 138 pieces smart kit. NOW today i again received a mail from flipkart which says: "We are happy you have chosen to shop with Flipkart.com. With regards to your query, We would like to inform you that only machine is included in the package. We hope this information is helpful." Flipkart is trying to passon an INFERIOR product by charging for a COSTLIER product. This is a 1st class fraud which is being played on me. I want the item to be delivered which I had purchased or flipkart will receive a Legal Notice from me and if the correct item does not get delivered within time i'll be forced to approach Times of India, Hindustan Times, CNBC Awaaz etc besides approaching the consumer Court. I further demand apologies from Flipkart and compensation for all the fraud which flipkart has played on me and for extremely unprofessional attitude. I am very disappointed and it is hard to believe that an e-retail giant as big as Flipkart has indulged into such unfair practices!

Flipkart (only authorized XIAOMI) reseller promoter in india Xiaomi (China Based Mobile Company Brand) Satyam Communication ( Authorised Service Center for Xiaomi products) Phone submit at Satyam Communication for display change (payble 6500 rs) vide JOB SHEET no 833 date 03/10/14, people at satyam communication commitment repair phone within 7 days but after 7 days they give another 7 days time and give reason no spare parts avillable I called Xiaomi call center but they also shown helpless regarding hardware issuee finally i raised concern after 1 month (03/11/14) to [protected]@flipkart.com, [protected]@gmail.com, service.[protected]@xiaomi.com [protected]@gmail.com : no reply service.[protected]@xiaomi.com : reply 5/11/14 that, "I would request you to have some patience" [protected]@flipkart.com : taken issue as [Incident:[protected]] and assure that reply upto 7/11/14 get one call from flipkart dt 5/11/14 and assure that problem resolved before 7/11/14 mail below i writte & reply from xiaomi From: Xiaomi Customer Service of India Sent: Wednesday, November 5, 2014 12:15 PM To: Sumit (YMD) Subject: RE: Worst ever after sales Services Dear Sir, Thank you for your support and attention. Sorry for inconvenience caused to you. I would like to inform you that we will forward this service center issue to our concern team till the time I would request you to have some patience. Once we get the resolution then we will surely get back to you. Thank you so much for your understanding and cooperation. Should you have any questions, please feel free to contact us. Have a nice day! Thanks and best regards, Juhi Xiaomi India Customer Service Center Website: www.mi.com/in Facebook: https://www.facebook.com/MiIndiaOfficial E-Mail: service.[protected]@xiaomi.com Web Chat Service: http://www.mi.com/in/service/online/ Hotline: [protected] From: Sumit (YMD) <[protected]@yaminimd.com>Sent: Monday, November 3, 2014 9:27 PMTo: Xiaomi Customer Service of India; [protected]@flipkart.comCc: [protected]@gmail.comSubject: Worst ever after sales Services Dear Sir/Madam as per attachment i own a Xiaomi MI3 (Invoice attached), unfortunately my phone fall down and there are scratch mark appear on screen, mobile works ok but below scratch touch not work. so i find out Xiaomi Service center In Noida (Satyam Communication) and submit phone there dt 03/oct/2014 for trouble shooting, They suggest Display Screen change and quote me price 6500rs of it, and raise JOB SHEET no 833 date 03/10/14 (jobsheet scan copy attached) . there are one month spend but my phone not repaired yet Satyam Communication was commit me time 7 day time (date 10/10/14), but my phone not returned yet. they answered "XIAOMI NOT PROVIDE US SPARE PARTS" then again commit me date (15/10/14). I was reported Xiaomi Customer care 2 times (1800 103 6286 ), but i revert answer only that "your concern raised, your problem resolved ASAP, we need some time to arrange spare parts" . Xiaomi Customer care executive also not take any action to resolve problem. Dear FLIPKART, why do you selling such brand of which there are no after sales support & services and no customer value, i can understand Satyam Communication problem what they can do if XIAOMI not provide them spare parts. Xiaomi Fault : No after sales service, also no responsible people at customer care also. Flipkart Fault : bad selection in mobile company and service center development, only focus on sale, no customer value i would like to request you kindly arrange repair either replacement or refund (even after deduct screen damage cost), better i like to switch from XIAOMI to other Thanks Regards Sumit Dutt Agarwal [protected]

One of the slowest courier i have ever seen i.e Delhivery Courier. Updating status after 3 days very very late delivery services...flipkart should not give there consingment to delhivery courier if they want to maintain there reputation in ecommerce market

I PLACED ORDER ON 17 OCT 14 OF MOBILE MOTO G OF AMOUNT 11749 AND IT DELIVERY PERIOD WAS 07 NOV 14. I CALL SO MANY TIME TO FLIPKART AND ECOM THEY ALWAYS SAY THAT ITEM WILL DELIVERED ON TIME BUT TIME PERIOD EXPIRED THEN AGAIN I CALL AGAIN BOTH SAYS THAT ITEM POSITIVELY DELIVERED ON 11 NOV 14 BUT ON 10 NOV 14 FLIPKART CANCELLED MY ORDER WITHOUT MY PERMISSION. SO I WANT MY REFUND MONEY WITH 10% INTEREST PER DAY FROM 18 OCT 14 TO TILL DATE OF REFUND DATE BECAUSE INFUTURE THE NEVER MISUSE THE PUBLIC MONEY.

This is to bring to your notice that I had purchased a combo pack of DMG circle view flip cover and matte screen guard case black 3 from flipkart on 29/10/2014 with order id: 0D[protected] & tax invoice id:VTHA122923, I have received my shipment on 31/10/2014 but unfortunately the screen guard received in the combo pack is faulty as the screen guard received is of Asus zenfone 4 & I ordered for asus zenfone 5. So, please replace it as soon as possible so that I can use my phone properly. Thanks Regards Sudhir Meena Mob no:[protected] Email:meena.[protected]@gmal.com

Today at around 5.33 pm (9.11.14) someone has used my credit card to make an online purchase for Rs 44389. My ICICI Bank credit card no is[protected]. My phone no is [protected], chennai. I request you not to despatch the materials to the given address in the shopping order. Kindly give me the address given in the order so that I can take further necessary steps for protecting my interest. My email address is rajagopalan.[protected]@gmail.com R Rajagopalan

l was purchased a battery for blackberry 9220 whose order id was OD[protected] dated 03/10/2014, Tax invoice id FK–7198.From 4-5days battery does not work properly, even after full charged, it gives backup for only 2-3 hours.So please replace it as soon as possible so that i can use my phone properly. THANX

We have received our shipment, but unfortunately the same has received defective. Also we need cover for iPad 1 and the shipment which has been received is for iPad 2 or 3. Shipment Tracking ID: FMPC[protected] We therefore request you, kindly replace the same with new without defective and for iPad 1. Regards, Arun Ghia.

sir they cancelled my order number OD[protected] without any proior knowledge to me...i purchased it on october 6th for 1649rs and they cancelled it and due to this i had to buy this product from amazon.com for 2300rs...i had to bear 650rs more due to this inconvenience...please make them to provide me atleast rs500 as a token of apology in my flipkart wallet associated with account achiever, [protected]@gmail.com ...sir i have been subscribed to their flipkart first service and still they didn't reply to my emails regarding this!

I have placed the order and the order no OD[protected] on 17th of oct I have raised the complaint several times and still its not delivered. Company had promised me that it will deliver the product and now they are saying we cant deliver the order as it is cancelled by logistic which has not been communicated to me. the price has also changed during the time i have ordered and now. they have not ready to pay the difference amount.

To Flipkart Customer care, Subject: Faulty Charger Received This is to bring to your notice that that we had purchased a Motorola Moto G (Second Gen) from flipkart on 29 September 2014 with the order number OD[protected] The shipment was received by us on 1 october 2014 and the box was in good condition. Just after a few days we realised the phone was not charging properly, initially we thought that there is an issue with the phone, after few days we tried to charge the phone with another charger and the phone battery was getting charged properly. Would request you to get in touch with us on email [protected]@yahoo.com or Phone [protected] and replace thegood faulty charger as soon as possible. Hoping Flipkart will live up to its service levels as advertised and of online customers and we will not be forced to contact again and escalate this small matter that can be solved by your corporation as the replacement has to come from the manufacture of the product. Hoping for a quick and a positive . response

Dear sir, I was order asus mobile on 25.10.14 but till there is no delivery.. I tracking also no details... this too much delay.. I have compliant at customer care around 5 times... but all are telling to wait again and again... they are telling same from last one week.. I feel this too much delay and very bad service.. So please take needful action immediately... give us good service K.Anjaneyulu [protected] [protected]@gmail.com

may i receive the xeomi mi mobile yesterday but whenever start the mobie he is very heat . so please sove the my problem date of receive 08/11/2014 emi no.[protected], [protected] tax invoice no.blr_wfld[protected] my contact no.[protected]

Hi, I wud very much like to buy the dupatta displayed on ur site @:http://www.flipkart.com/dupatta-bazaar-silk-printed-women-s/p/itmeysqevduyuhry...⇄ The tile of the dupatta mentions that it is silk... BUt when you browse down it is mentioned as silk in a second place and as chiffon in another place...Pls confirm what material the dupatta is made of as i don't want a chiffon one. Pasting below the details copied from ur site: Dupatta Bazaar Silk Printed Women's Dupatta Price: Rs. 899 Classy white chiffon dupatta with all over embrodiery and elegant phulkari border Specifications of Dupatta Bazaar Silk Printed Women's Dupatta DUPATTA DETAILS Number of Contents in Sales Package Pack of 1 Fabric Silk Dupatta Bazaar Silk Printed Women's Dupatta Price: Rs. 899 Classy white chiffon dupatta with all over embrodiery and elegant phulkari border Specifications of Dupatta Bazaar Silk Printed Women's Dupatta DUPATTA DETAILS Number of Contents in Sales Package Pack of 1 Fabric Silk

Respected sir/madam i booked date of 6 oct asus phonpad 7model no 2014 fe 170 cg i received asus phonepad 7. k 012 fe 170 CG I call. so many times to flifkart what should we do :-)k 012 fe 170cg and 2014 fe 170cg plz difine me also I think sir/mam flifkart provide me bed service

This is to bring to notice that Flipkart is not providing customers with original accessories. I purchased a RG Bumper cover for my phone Xiaomi Mi3 on 31st October 2014. The bumper cover has faults- 1- The 3.5mm jack is not where it should be. It is offset. 2- The lock of the cover keeps on opening. 3-The side with the lock has play. 4-The sensors on top of the phone are covered by the cover which makes no use for the sensors. 5- Metal cut outs are there on the top and bottom of phone. 6- The keys -volume up, down and power key are pressed very easily and it seems they are already pressed. I could have got the cover from nehru place for Rs 300 but as I trust Flipkart I decided to order the cover online for Rs 590. Also, the packing that I got of the cover was NOT of the bumper cover but of some another cover ( Back cover). It is clear that Flipkart has replaced the genuine product with a cheap one. You can see that the instructions given are not of the bumper cover but of a back cover. Also, the company (RG) states that the hole location matches. But it is not matching. Clearly, this cover was not build for my phone OR Flipkart has replaced the genuine product with a cheap one. My order Id is OD[protected] I have asked for a return but I am very unhappy with the attitude of Flipkart. Regards Mohammad Umar [protected] [protected]@gmail.com

I have ordered Lenovo A536 (order No OD[protected] mobile on Oct 19, 2014.. it had a delivery due time of Oct 28, 2014.. As per the tracking number item has reached local courier office on Oct 23, 2014. But till today Nov 08, item is not delivered When contacted Flipkart or courier company getting redundant response... Horrible customer experience and no one is taking the responsibility...
TILL DATE I HAVE NOT RECEIVED THE ITEM...

I has supposed to get my shipment delivery for FMPP[protected] today by 7 pm. Now at 5.20 pm when I checked the tracking status as still the delivery has not happened, surprisingly I found the status the the customer ( i.e, me ) have requested for a reschedule . This is absolutely wrong as I have not received any call from flipkart regarding deliver nor have I made such requests. This is un ethical way of covering up your flaws of failure of maintaining timeline by showcasing it as customer request . I know many a times the customer don't even check what the status is showing . This is not the first time that such cases has happened . for my last few purchases I have got the the sms on the committed delivery dates the delivery cannot happen due to vehicle breakdown now call it coincidence, fate or covering up

I purchased asus zenfon 5 last day, today i checked my mobile after that heating problem in this phone. He is very heating at this working time. So i want to refund my money plzzz and collect your phone. Plzzz revert my problem

Akash dhaka
M. No.-[protected]
[protected]@gmail.Com