Flipkart Complaints & Reviews

I Isha Azam living in Garden Reach Kolkata 24, along with my aunt Honey ordered for two products one is jockey inner wear and one is a street9 red jumpsuit..order details are - Honey, [protected], email [protected]@gmail.com, address- N 172, Mudiali 1st lane Kolkata 24. I received a msg saying that the product is cancelled due to incomplete address. I tried the helpline numbers too several times simply because we are in urgent need of the products and they said we will get it by 7pm. If they are saying that the product is packed and ready to be shipped and the address has been given to them then why is it not being shipped? This was our first time Flipkart experience and the inconvenience caused is upsetting. Please see to it.

MY ORDER ID IS OD[protected] & ORDER DATE 30/10/2014 INVOICE NUMBER #BLR _JIG_[protected] I PRDUCT-CASES & COVER- MOTO BACK REPLACMENT COVER MOTO G (2ND GEN) I ASKED FOR A BACK COVER OR FLIP COVER BY MISTAKE I ORDERD MOTO BACK REPLACMENT COVER FOR MOTO G RECEIVED ON 2 NOV 2014 I WAS PAID A FULL AMOUNT THRU DLIVERY IT, S MY MISTAKE WRONG PRDUCT ORDER SO PLZZZZZ REFUND MY MONEY OR FLIP COVER ... SO I REQUEST FOR RENTURN OF THIS PRODUCT .. MY NAME IS : PRAVIN WARKE MY MOBILE NUMBER IS [protected] E-MAIL ID :[protected]@yahoo.com plz inform ...I call customer care but not response better .

on 22 oct, 2014 I have ordered a Gionee Pioneer P4(Mobile Phone) of Rs. 7699/- vide order no - OD[protected] from Flipkart.com It was schedule to deliver on 01 nov, 2014 but on 28/10/14 i got a SMS from E kart logistics that my order will be delivered today, When i open the sealed packed I found a piece of Floor tiles(stone) in that box instead of my order. I have informed & got a complain id[protected] from flipkart customer care that my problem shall be resolved within 30/10/14. They are informed that they will refund my money as they can not replace the product as the item no longer in stock with the seller.Since then several Mail & SMS exchanged between us & so many conversation has done with them, they are continuously extending the dateline of refund my Money but all in vain. I am desperately seeking help from all the statutory authorities. Further, I also attached some scaned copy of the conversation through mail between us.

I ordered a phone and the delivery date given by flipkart was 30 October 2014. And blue dart through which you where sending the product gave me the date of delivery was 20 October 2014. But the company didn't delivered on the date given by company, so I cancelled the product. But today on 4 November 2014 your persons came and told my parents to take it. And when they told, "My son has cancelled the product". And they started to arguing them to take the product without watching what sort of product you giving to us. This is a very big issue that you have created and definitely it is like a notice to your company that it will be not tolerable by the customers.

I order 2 sets of flowers against subjected order no.Each set was of pack of 4. therefore I was supposed to receive 8 flowers but I received only 6 flowers and color of the flowers are entirely different from what was shown online. I reverted on the delivery confirmation mail, regarding this. And I was told that flipkart will revert soon but I reveived no response on this till date. Neither I recieved invoice for my merchandise. Kindly advise what I am supposed to do to receive my short quantity of flowers Regards Anurag Shukla Mobile : [protected] 36/9 Ram Mohan Hata, Kanpur

Dear Sir, Could you please help me in getting a duplicate bill for my phone. I don't have the email used while placing the order as it was a gift which I received last month (for various reasons I don't want to ask the person who gifted me the phone). Also I have misplaced the bill which was delivered along with the phone. I have IMEI number and the delivery date of the product. Please suggest me on what needs to be done to get a duplicate bill. Thanks- Prasad

Dear Madam/Sir, I Have Bought Moto G Handset fom Flipkart on 21.Aug.14. Now my Charger has stopped working. And I want to Register Complaint for this. Kindly Do the Needful.Also revert at [protected]@gmail.com With Regards Jyoti

I had the worst online shopping experience with Flipkart ! Oder number- OD[protected]. Inspite of written commitment by flipkart for the installation of TV within 3 working days. I have'nt received a single call from the Installation team. My product (Micromax 32TFK18HD/T2222HD/28BKHD 81 cm (32) LED TV) was delivered on sunday and i was promised by the team that the product will be installed in next 3 working days. When the deadline expired i again gave them a reminder, and they asked me to wait for another 3 days and as before they again exceeded the deadline. now 1 week has passed and i am still waiting for my TV to be installed. Amarinder Singh ([protected])

infact, i didnt cancelld theorder..i called ur courier service delivery to check the status..and then they asked me to reconfirm address..after that they siad ok now ur order will reach to u by evening for sure..and in the evening i got a sms saying the cancellation of my order has been initiated..i mean, really?? are u guyz joking there? dont u hav any responsibility watsoever for customer service?on one hand the order gets delayed...

i have purchased a battery bl 4c on. Tue, 27th May'14 from very first day it is not working normally..finally i have taken from my father who is living my hometown . whenever i go there he return me back and ask return it ..it is not working more than 3 hrs on standby..kindly check my purchase status on yourself and try to resolve the issue... pradhuman kumar

i had purchased a D-Link 8-Port 10/100/1000 Desktop Switch Network Switch (White) my order id is OD[protected] it was about to delivered to me by 1 st still the product has not been delivered to me after talking to customer support they dont give proper response next time i will seriously about buying anything from this FLIP-KART and suggest my friend also not to buy, instead of giving me the product your are again give me commitment that it will get resolve in next coming days if that was the case then why should i purchase on-line i should have easily gone to retail shop and purchased the product seriously not expected this type of answer from flip kart

I have a Flipkart First account. I had made an order for Nokia Lumia 730 with payment by Credit Card EMI. The order number is OD[protected]. The order was scheduled to be delivered on 30th October 2014 but as I was not available at the delivery address, I re-scheduled the delivery for Monday, 3rd November 2014. The same was also updated on the 'My Order' Page on Flipkart.com. But out of nowhere with baseless reason, Flipkart sent me a message on my registered mobile number and email id saying I was not available at the delivery address on Sunday, 02nd November, hence the order was being cancelled. This kind of decisions taken based on such a baseless reason is not accepted. I suspect that the order was purposefully cancelled since the Mobile Nokia Lumia 730 is a latest edition from Microsoft and is in huge demand. I request the authorities to take severe action against Flipkart for such an irresponsible behaviour.

Hi, Order ID : OD[protected] Product : Moto G (2nd Gen) i booked moto g(2nd gen) on 24th oct 2014, flipkart promised me to deliver by 30th oct 2014, but online i was tracking continuously and i was informing from date 27th oct 2014 that my product has been struck in bangalore kindly do followup and try to deliver in time, but they ignore it and told it will deliver by 30th oct 2014, at last product has been dint delivered after that when i told them they told wait upto 3rd nov 2014 we wil resolve problem and we will deliver it and on 3rd nov 2014 i received msg that problem will be resolve on 5th nov 2014, and then i called and telling me that forget that order sir, and asking shall i book new order mohammed Asif ali [protected]

As per the sellers confirmation WS Retail, theyve arranged for a pick-up of the product in your order (Order ID - OD[protected]. Once their courier partner confirms the pick-up, a wallet refund of Rs.2024/- will be issued to our Flipkart account. as per them I ll receive an automated e-mail as soon as your wallet is credited. NOTHING DONE ON THE LAST 15 DAYS AND AFTER REPEATED REMINDERS . RETURN REQUEST Date: 22/10/2014 04. Issue: Problem With Item Received/Return / Check status of a return Message: return ID 9070111, no response and material picked from my end, very much delay in service kindly revert

I ordered Moto g(1st gen), 16GB on 18th Aug, 2014. The phone was having battery issue from the starting itself, i guess. Now the worse is, It is not getting charged at all. It shows that the charger is connected, but there was not even a 1% charge level increase . Now the phone is off. Please address the complaint ASAP. I have 1year warranty for the said product. Order id : OD[protected]. Order is on the name of Archie Narayan Regards, Priya Jain

My sister in law has ordered Motorola G (2nd gen) and the shipment was supposed to delivered on 01st Nov 2014. No one turned up on 01st Nov 2014. We did call up flipkart customer service and they said that the delivery date has been changed to 05th Nov 2014. After frequent calls and request to flipkart they said the phone will be delivered on 02nd Nov 2014. This has actually delayed lot of my work since I need to travel to UK ON 07th Nov 2014. Order number is OD[protected]. Finally the courier person came up with the mobile on Sunday (02nd Nov 2014) at 9.28 p.m. in the night. I don't think this is an appropriate time for a courier person to come with the delivery. Me and my family was out since that was a weekend. I did call the courier guy on the next day and he said you can collect the package from their Fatima Nagar, Pune office. I did visit the courier office but the situation so horrible there no one knew where the package was. Even the agency owner was there but he cooly said that the mobile will be delivered today, you can simply back to your home. But no one turned up to deliver the mobile today also. This is pathetic and ridiculous service from flipkart. They have hired a courier company who doesn't know where the shipment is. Moreover employees working with the courier company was stamping on the courier packet which customer has ordered from several different e-commerce retail website. They are least bother about the safety of the product. If flipkart can do a audit to the Fatima Nagar office (Delhivery Couriers). The situation is horrible, they do not have track on anything and people will stop buting products online if they see their products lying like garbage in the godown.

I booked a Nikon camera model P520 on 23rd oct'14 vide order no.OD[protected] from flipkart for which the vendor was 'lootlo' and the quoted price was Rs.16999/- with free delivery and 4GB card+Carry case+HDMI cable The same day I received a call stating that Flipkart is having only refurbished camera in stock and suggested me not to buy and cancel the order. When enquired, caller introduced himself from nikon co.Subsquenly informed the Flipkart with the caller mobile no. and asked about the identity of the caller. They just asked me to ignore the call and ensured me of necessiary action against the caller.It was sure, call was not from Nikon but from their vendor 'lootlo' Next day, I received a massage from Flipkart stating that order is cancelled and the amount will be credited to the account.Immediately, contacted Flipkart and asked for the reason of cancelling the order. I was surprise to listen their version instead they told me that I have cancelled the order. Where as I have never cancelled the order or made any call from my registered mobile no.regarding cancellation.I asked Flipkart to provide the mobile no. of the concerned person who instructed for cancellation of my booking. They casualy said that within 24 hrs. I will be informed but a week passed, .not received any reply.Again contacted and demanded to dispatch the booked material immediately. They have taken time till 11th nov'14. Also to my surprise, Again, Flipkart has placed the same advertisement with same vendor ie, 'lootlo on their site but this time price is increased from Rs16999/-to Rs19999/-.Hope Flipkart will keep their promise and despatch the material.

Hi Sir, 6 days ago i was ordered a new mobile cover along with earphone for Rs. 899 in Flipkart and I was paid a full amount thru Cash on delivery. but my received product is totally different from what i was ordered.My time waste and Money waste.customer care user answering to me "this product not available and we will return the money". but that product now available in flipkart but price is changed (Rs. 1394 Rs).I don't need any silly reason with refund. Because this is not my problem. It's your problem(flipkart) .Who is checking the product before package? This is not a small problem.So resend the correct product to my address immediately . i was waiting for product replacement. Product Name: DMG S View Flip Book Cover Case for Asus Zenfone 4 (Pebble Blue) + Black Earphones + Matte Screen Combo Set Product Order ID:OD[protected] My Email :[protected]@gmail.com Mobile Number :[protected]

I am ordering Moto G 2nd Gen 2014 on 17 Oct. with make payment trough SBI Card . Flipkart give estimate delivery Date 5 Nov. my Shipment reach First Flight Nearest hub Ambikapur on27 Oct. then First Flight Return my Shipment to Origin says "No Field Station". i quickly contact Flipkart care they say me your order is canceled due to technical error. i can't Expect like this From India's Biggest Online mega store. then i receive an Email form Flipkart regard " We sincerely apologize for the inconvenience this may have caused you". What you Say ? my Dhanteras porches wash out. And also says if you interested Moto G 2nd Gen Then Reorder it, i Want to know that Flipkart Still Offer me 1250rs Cash Back. for their Fault.

I bought a set of earphones from flipkart Tekfusion Ecoofers In-the-ear Headphone which tangled and broke whlile i was listening music on my phone i bought these earphones on 4th august 2014 my order id is OD[protected] its under warranty