Flipkart Complaints & Reviews

Ref: OD[protected] I had ordered a mobile phone and I got a message stating that the article will be delivered on 25th Oct and a telephone no of the courier guy( Krishnan) was given. When I contacted him he told me that his vehicle was under repair and hence he would be bringing it on 27th if it is not raining. I am bringing this to your attention that such lame excuses are being given by your courier guys which you should take notice of. P.K.Venkataramanan [protected]

Dear Sir/Ma'am, i have ordered a book on 4th October 2014, my order No. is OD[protected], and i have not received the order yet. the expected date of delivery was 16th October. on 18th october i contacted to your customer care executive, he told me that your order is deliver to wrong person and this matter will solve on or before 24th october but nothing happens. than yesterday i.e. 25 october 2014 i contacted to your another customer care executive he told me that, "your matter will be solve, i m sending you a mail on that you please reply i want replacement". I did that but nothing happens than again i talked to your customer care executive he told me that, "i am sending you a mail". but i am waiting for that mail for last 24 hours. Sir/Ma'am i am facing so much problem, online shopping site such as "FLIPKART" this kind of behaviours to customers shows very bad impression. This is 22nd day from the day of order and i don't even know that when i will get the book or maybe i won't. I request you to please solve this as soon as possible. thank you your sincerely Avinash tiwari

My Order ID: OD[protected]I received a message on 24th October 2014 (Your flipkart.com shipment with tracking ID FMPC[protected] will be delivered today before 7pm. Please make the payment of Rs. 499.0/- by Cash or Credit/Debit Card on delivery.)but it didnt happen when i called customer care to check status they do not have information about it and said they wont be able to share delivery person information because we will call and trouble them.This is worst answer and service received and said to call back after 10 pm to check status why do i have to call and follow up for which im paying for service Same repeated again on 25th with message product will be delivered bu today even that didnt happen Regarding this Mr divakar and gagan from Customer Support replied on 24 th that product will be delivered in 1 day

I have purchased moto g2 from flipkart under airtel bundle offer and i have inserted the airtel sim as they want3d me to do i have spoken to them and they say a different story its like flipkart showing something and doing some other thing please help me out to get whwhat i deserve thank-you..

Respected Sir, I am Biswal Biswas from Durgapur. My register email for flipkart is [protected]@gmail.com, mobile is [protected]. I order a times watch on 14th oct14 and paid it through Internet Banking. That came to me at 18th oct14, when I open the seal the watch was missing. I launch a complain at flipkart but they didn't take any proper action, because when they send a guy to take my cart back, he rejected to take an empty cart. Although I had already launched a product missing complain at flipkart customer service. From that day I complain at FLIPKART CUSTOMER SERVICE four(4) several time and CONSUMER COMPLAIN INDIAN CONSUMER COMPLAINTS FORUM two(2) time. They give us a text message that they will solve the issue within 1pm 29th oct14 and we don't need to complain anymore. It is very frustrating for me to argue in this concern. I guess this is my last complain to you that and after that I have to take legal steps against flipkart, through consumer forum, social network and media. Thank You.

These People again and again asking for time. Last time they had said issue will get resolved by 26th oct, 5:30PM. Below is the mail they had sent. Hi Srinivas, Thank you for writing in. We acknowledge your email. I would like to personally apologize for the inconvenience caused in this regard. I can imagine how inconvenient that can be for you and I would like to confirm you that, your issue is escalated to our concern team, and they will get back to you with a reliable updat. We will make sure that your issue is resolved within 26/10/2014 05.30 PM. Kindly do not worry in this regard, we will resolve the issue in the best possible way. We are here to address your concern and to ensure a prompt resolution. We will take ownership of the problem and we will follow-up until the problem is resolved. Your patience is requested in this regard. Now they have sent another mail. Please go through below mail. Hi Srinivas, I sincerely apologize for the inconvenience caused and I assure you that we will sort the things as soon as possible. However, I have escalated this issue to the concern team. Have my assurance that this issue will be resolved by October 30, 2014. Your kind understanding is really appreciated Please write back to us should you have any other questions or need further assistance. Regards, Indu K B Customer Support How many months you people take. Issue was happened on Sept 2nd. From then you guys are asking for time again and again. Will go with legal action. Thanks, Srinivas Appam

Dear Sir/Mem. Mene Flipkart se Gionee ka Redme 1s dt. 22-10-14 ko 5999/- Rs. me book karaya tha jiska order no. OD[protected] hai. jis ka muze conformation mail bhi aaya tha. lekin kal[protected] ko Flipkart se ek mail aaya jisme kaha jata hai ki unka courrier patnar delivery nahi de pa raha hai jis ke karan unhone mera order cencal kar diya hai. Sir meri samagh me ye nahi aa raha hai ki achanak se courrier wale ne delivery dene se mana kyo kar diya jabki mene apna delivery area check kiya tha or wo delivery area tha. is tarah bina kisi sahi karan ke unhone mera order cencal kar diya hai. jis ke karan muze mansik pradarit hua hu. or me Flipkart ke against compain karna chahata hu. Thanking You, Aakash Sharma LIG-34, New Indra Nagar Vistar Neemuch (M.P.) Mob. +91 [protected]

Dear Concern, I purchase my phone lenovo P780 phone from Flipkart on 1st Oct and it's start creating problem since 22nd oct that network is not coming on my phone . I spoken with lenovo customer care, as per him they wants the phone there service center which is not possible. My work is hampering due to unavailability phone or bad network. It's my humble request to flipkart team to get replace the handset on immidiate basis otherwise it will be escalated to higher management and legal notice will issue by court . Arvind Vishwakarma Order No-OD[protected] Phone No-[protected]

Dear Sir, I received one Mobile handset V00452, Motorola Moto G 2nd generation today against my order No [protected]. But after opening box, I found that the screen of handset have some scratch mark . I want to replace my mobile handset or by returning it kindly pay me the amount. With regards Sandeep Bhattacharyya Pf No [protected] Mail ID : [protected]@gmail.com

Dear Sir/Ma’am, I had ordered a Canon EOS M Mirrorless Camera (OD[protected] from flipkart site (i.e – Flipkart). I made payment of 16999 Rs from my Citibank credit card (On 06 Oct 14) Later on I received information form Flipkart side that Flipkart have considered my order for two camera’s (One on Credit card payment & Another on Cash on Delivery- Second one I never ordered - Order No.- OD[protected] I received a sms from Flipkart side asking for me whether i want both orders or just one, as i have ordered & payed for just one so i replied with one only, Flipkart then saying that you have cancelled one order and the second order is on the way, without informing me that that order is COD(Cash on Delivery) Now I am being cheated hear as 1) I did the payment already in advance so there is no point of COD and there is a cash back offer of 10% on my citi bank credit card (i.e1700 Rs) 2) By sending my order on COD I was not mentally & financially prepared for cash on Delivery 3) I want Credit card payment mode 4) I loosed my credit card point benefit 5) Lost confidence in ONLINE site & company Please contact on ([protected]) & Use Email Id - K.[protected]@gmail.com

Hi, On the Big Billion Day by Flipkart I purchased a Asus Phonepad 7 tablet Priced at Rs. 5499. Even after a call made prior to the dealer.. The delivery guy came without notice and after promising to be there the next day no one turned up and got a notification that the item has been cancelled.. without any information. On calling twice they apologized but no resolution.. Now after sending them an official mail.. they have responded and have asked to buy the product again and they will refund the reminder Rs. 1500 in my Flipkart Account.. However now the item costs Rs. 7299 and it is changing every week.. Is this a joke ? First they tell me to refund Rs. 1500 to my wallet.. not cash as I will have to purchase something else FORCEIBLY.. I''m not okay with that.. This is Pathetic

I had received damage item which is zenfone 5 mobile from Asus . I talked to tthe customer care and they are reready to replace it but I hadn't received the item till yet . I am disappointed from the flipkart for giving this type of service .. I gifted this phone to my mom and they opened it up with damaged phone ..

i ordered one adidas aeron lea flip flops which was sum amount of 1299 rupees..this order was placed on 18th oct..after it is delivered next day i applied the return request as the size issue, but i didnot get any response to that, n that product is still with me useless..my order number was OD[protected].n i m very disappointed with flipkart service for the first time.

I have order Nokia Lumia 520 and there is problem with bill which delivered by you... Problem with IMEI No. In bill there is another IMEI No.<[protected]> and in Box there is different IMEI No <[protected]>... And my order no. Is OD[protected] So plz clear it.....

Sir I had purchased Penosonic T31 online payment done on 27/9/2014, set received on 01/10/2014 but, unfortunately Hand set is having problem with sound system (sound for Incoming calls). So, I request you replace the same as earliest. my details as follows: Name : K.M. Dixit Tax consultant 1554, Maruti galli, Belgaum-590001 online payment done on 27/9/2014 Rs 4470/= Order for Penosonic Mobile (White) T31 Kindly do the needful at the earliest. with regards k.m.dixit, Belgaum

My order Number OD[protected], has not been delivered yet, Which should be delivered on 20th october. It says product undelivered on customers request and I dint do that. It says rescheduled to 0.00.00hrs?? Will it be delivered or not ? I have been waiting for it for past five days.

Sir i ordered a laptop hp envy m6 from the flipkart. But they deliverd me hp pavillian m6. After i recieved it first time charger was burnt. when i contant hp customer care to exchange they deny saying that this product is not matching. 2 days before display went. now what i should do sir. Sir i am helpless. my order id is Order ID: OD[protected] Product: HP Envy M Series Laptop Now i want hp envy m6 laptop. because i purchased hp envy m6 but flipkart denying me. i am attaching some photos and product descrtiption that i saw on the website. but they dont deliverd me right product.

Dear Sir, I have bought a pen drive of 16 GB(Make: Sandisk), Order ID: OD[protected], Order Date:[protected], Invoice Date:[protected] &amp; product detail: Pen drivesFSN: ACCD3VYMG6UHSG3H WID: W78673, through Flipkart. But from yesterday it is not working. As it has an warranty of 1 year I would like to request you to take proper step either to replace or repair it. Thanks &amp; Regards, Rais Pathan M: [protected] Mail id: [protected]@gmail.com

Sir/Madam, My order ID is OD[protected] done on 21st Oct'14. But till now ie. 25.10.14 2 pm it has not reached Bhubaneswar. Also the tracking shows the consignment is expected in Bhubaneswar twice i.e on 23.10.14 and on 24.10.14. I dont know exactly what's happenong i can be contacted on [protected]. regards SANATH SAHU

Flipkart customer care responses are pathetic. I am still awaiting my samsung pro mac book cover which i had placed order on line on 12.10.14. I receive an sms on my registered mobile that the pkg will be delivered on 21.10.14 before 7 pm. I get a call around 4.30 pm from the delivery executive asking the landmark which i explained to him. After long time waiting around 6.30 pm i again called this executive to confirm as to when he is deliveringthe pkg, to my surprise this felow informs that he hd taken the pkg by mistake and the delivery address mentioned is not pertaining to his area and he has given thre pkg back to his office. I tried getting to take his office no. but this gentleman disconnected the phone and then my frequent calls to him were a waste as he never responded the calls. Late evening i called the flipkart customer care on this non delivery and to my one more surprise get a reply from the customer care executive that the pkg could not be delivered as there was no response from the customer is what has been updated by their logistics partner which is nothing but taking customer for a jolly ride. My various calls to the customer care after that till today 25.10.14 for delivery of the pkg has gone futile and with the customer care having to tell the same system updation of 21.10.14 and nothing much to offer other tan an assurance that the pkg will be delivered for sure but when, god only knows. Flipkart does not have any controls on the delivery and are least bothered about the customer once the money is received is the attitude of the call centre. Really pathetic and frustrating it is.