Flipkart Complaints & Reviews

I have ordered an item (Order o: OD[protected] through Flipkart online service dated 9th Oct 2014. It was supposed to be delivered by 18 Oct 2014. Although the order the was delayed no prior intimation was given to me. On contacting their Customer Support they intimated it'll be delivered by18 Oct by 7 PM. The item is still not delivered. Customer support does not have concise information nor they're ready to give any further information or contact details of delivery person/company to collect item by myself.

my name is sai alkehya i had ordered a pendrive on 12thoct the dealer is gabber deals from dat company one consumer called me i said i'll be available at eveng please come i said after that i called hime today on18oct he is talking very rudely with customer is this the manase to give a customers i need immediately an feed back my order no-OD[protected]

KIND ATTNETION : MR. BANSAL OWNER / CEO / CHAIRMAN / MD … M/s Flipkart.com SUB : Order OD[protected] by Flipkart.com PLEASE NOTE WHAT IS HAPPENING AND HOW THE CUSTOMERS ARE SUFFERING. I AM TRYING TO GET YOUR DIRECT MAIL ID AND WILL SEND THIS MAIL SEPERATELY MY COMMENTS 1. Congratulation for the booking of orders worth Rs. 600 Cr on 6th October, 2014 2. My order for MOTO X ( 2nd Gen) worth Rs. 27 Thousand was not good for you, if compared with order booking worth Rs. 600 Cr, was tiny. 3. You were proud to have order booking worth Rs. 600 Cr. And the Flipkart.com was on 7th Heavan. You were in the news in all the Newspapers. BUT 1. You were failure in delivering the Mobile as per your commitment date of 10th October and later 12th October and later 16th October, 2014 2. No proper answer was given over telephone by any one of the employee out of 10000 + + persons of Flipkart, you had appointed for Rs. 600 Cr. Order booking for 6th October Sale. 3. Your communications over phone and email rather gave us the impressions that we should cancel the order for Moto X Mobile with you. 4. You were later not confirming Rs. 2000.00 payback agreed for using CITIBANK Credit Card. THEREFORE 1. The result of your Rs. 600 Cr. Booking, took our hard earned money amounting Rs. 27, 049.00 to your account. You used this money from 6th October onwards and will use till you return the same to our account. 2. I the CUSTOMER is ultimate loser. May be you have monopoly or you enjoy Monopoly for certain products. END RESULT 1. I did not get Mobile on committed date. Had to cancel the booking. 2. Your sorry or apolozise made you happy and the advantage you got from small working capital you generated from us. 3. At least we will not buy any Product from Flipkart.com. 4. We will share our bad experience with Flipkart with all our well wishers on Whats Up, Face Book, SMS, Emails, Twitter Etc. Etc. WORRY 1. Will have sleepless night till Money Paid to you is received Back. WITH REGRET Praveen Mehra Mumbai [protected] From:"Flipkart.com" <[protected]@flipkart.com> Date:Wed, 8 Oct, 2014 at 16:03 Subject:Shipment of items in order OD[protected] by Flipkart.com TRACK ORDER CANCEL ORDER FREE & EASY RETURNS CUSTOMER SUPPORT Hi Praveen Mehra, Greeting from Flipkart! WS Retail has shipped 1 item in your order OD[protected] You will receive your shipment by Friday, Oct 10, 2014 The shipment was sent through: Ekart Logistics Shipment Tracking ID: WSRP[protected] TRACK YOUR SHIPMENT Tracking ID may take up to 24 hours to get activated. The following item has been shipped: Seller: WS Retail Moto X (2nd Gen) Item Price Rs. 31999.00 Qty 1 Subtotal Rs. 31999.00 Delivery by Friday, Oct 10, 2014 Pickup Charge Rs. 50.00 EXCHANGE_DISCOUNT Rs. -5000.00 Amount Paid Rs. 27049.00 THE SHIPMENT WAS SENT TO: Praveen Mehra [protected] c-1208, upvan tower, upper govind nagar, malad east, Mumbai - 400097 IN-MH As a part of go-green initiative we will not be sending the invoice to you with the shipment. You will receive a soft copy of a invoice as a part of the delivery confirmation email within 24 hours of the delivery completion. What Next? Remaining items are being processed and will be shipped in due time. You will receive a separate email with tracking details for the rest of the item. Any Questions? Please reply to this email or get in touch with our 24x7 Customer Care team. Flipkart.com 24x7 Customer Support | Buyer Protection | Flexible Payment Options | Largest Collection

IN ONE OF THE INCIDENTS MY PAYMENT WAS DEBITED TWICE BY FLIPKART 399/- AND IT HAS BEEN 15 DAYS AND IT IS NOT REFUNDED... I HAVE DONE MORE THAN 75, 000 OF SHOPPING FROM FLIPKART AND MYNTRA(NOW OWNED BY SACHIN AND BINNY BANSAL) DURING LAST 3 YEARS BUT FLIPKART STILL CHEATS AND HARSSES ME TO MY RETURN AND REFUND. SHAME ON SACHIN AND BINNY BANSAL- SHAME ON FLIPKART. I have been an old shopper with flipkart, and they cheated me after being an old shoPper with FLIPKART I faced a disastrous experience with the, the literally cheated me on my LG LED TV, I took this TV to gift someone but the birth day of my cousin passed as flipkart delivered the TV late. Moreover the TV was small for our house and we did not wanted to use this… Ia sked for a return and refund on packed unused TV BUT FLIPKART REFUSED… When FLIPKART refused to return it after one day of delivery as I did not like the audio and picture quality(which u cannot see online); I felt dejected customer and regret doing s much shopping with flipkart in past. • Order ID: OD[protected] Item) I also gave flipkrt an option of buying a more expensive TV FROM THEIR WEBSITE SO THEY DO NOT HAVE TO RETURN ME THE amount paid for LG TV…and I can pay the difference, I WILL NEVER EVER SHOP AGAIN FROM FLIPKART… At LEAST FOR YOUR SAKE, DO NOT BUY TELEVISIONS(TV) FROM FLIP KART(THEY WILL CHEAT YOU) I APPEAL TO ALL READERS THAT BEST WAY TO TREAT THESE KINDS OF CHEATERS IS PUNISH THEM BY NOT SHOPPING WITH THEM (FLIPKART ) EVER AGAIN...

I ordered a product from flip-kart Order id:OD[protected] on 6/10/2014.The product delivery date is 17/10/2014.But till now I didn't got my product.When i contacted the customer care, they simply says wait for another four days.And we can't do anything.Is that the way flipkart team provides the customer experience.

Because you have not addressed the core issue of seller still selling fake items through your portal. But inturn telling the customer how good you are at cheating him and the numerous customers placing the order again for the same cheap item unknowingly.And flipkart along with the seller brand it as 100% genuine and new

Hi, after so many follow up also, My return Product has been not picked up and customer care persons also not giving correct information am really not satisfied with this and am not expected this from flip kart, as i regular customer of flipkart. from past 20days am facing this issue no one person from flipkart to clear this issue.

Order no:OD[protected] I had placed an order to gift my friends and family gifts for diwali. Flipkart.com accepted the offer and which was made by SBI Debit card. They say because this is a bulk order they cancelled it. Plus they are also claiming that they have refunded the money but I will receive it after 8 days. I want to complain about the fact that my payment should not have been deducted if they were not going to accept the offer. Because of this I will be facing unnecessary harassment. I should be paid interest on this money or my order should be accepted. As now I would not be able buy gifts for my family and friends for diwali because my funds have been blocked. I have all the correspondence on email if any details are required it can be provided. I feel flipkart.com is cheating small and unsuspecting customers.

Flipkart cancelled the order at the day when they promised to deliver it and just send an apology email with 500 reward points and stating that the order is not in stock. While when I made this order on 6th of October when Flipkart announce one day sale this item is available in just Rs 4920 while its exact price is Rs. 8200. Now when i ask to provide similar product on same price they just refuse to do the same and just provide 500 points without any discussion. They are just making fool o[censored]sers by the name of sale, they just need hits on website need to make it popular nothing else.

With sheer sadness i have to write this complaint that in such a professional & and trustworthy firm, things suchlike are going on. I placed my order of a Jeans Order Id. - OD[protected] on[protected]Big Billion Day) it was subjected to.be delivered by 17th of the same month. I received several mails from the firm speaking regarding the position of my order and i was waiting for the same to be delivered soon. On[protected] i received a call from your delivery man which was not attended due to some reasons and called back within next 15min. to which he said he will be delivering the next day as he had went to some.different location to which we agreed. On the same day he called late night around 10:30 asking us to collect the order by coming outside our colony and on being asked to deliver it to our home he refused and gave ill reasons and then asked to deliver it by the next day. Later on the next day i Got messages and mails that my order was cancelled. I wish to ask that who gave the order to that delivery person to cancel my order even without asking me once or visiting my place even once. On calling the customer executives.they have nothing to say no proper solution is given. I hope my issue would be solved and proper solution would be given and some strict actions would be taken against such deeds as it spoils the name of a reputed firm as yours.

Hello Team, I ordered Canon EOS M Mirrorless camera from you guys on Big Billion Day and order number is :OD[protected] . I was been told that whatever Canon ship with this product is been offered to customer . Now i got the product and external flash is been missing . Before i ordered, i was been told that it will contain everything what Canon sell at their store . I got it confirmed from Canon store(s) and got confirmation that they do have External Flash . It is nowhere mentioned in either flipkart website or on Canon that External Flash is in box accessories . When asked from Canon, they mentioned that it is part of Camera so we don't mention as In-Box . But now i didn't got the same from Flipkart and i spoke with sales team, they mentioned that we have given everything what is mentioned on website . After numerous explanation, they have escalated it to next level and have asked me to wait for 3 days . If you are offering the discount, it doesn't mean that you have to take down 6K of product from the device . Strangely, when i check your website now, you guys have started showing external Flash as in box accessories and headline separately mention that it has external flash, however now the price is 20 K . Note : External Flash is not accessory for Camera rather it is the part of Camera .You can check on Canon website and they dont mention it as in-box Here is the link http://www.flipkart.com/canon-eos-m-mirr…/p/itmdv58g2dzbhqnh I need to have the issue resolved at the earliest and yes i am not gonna refund the Camera.

I have been an old shopper with flipkart, and they cheated me after being an old shopper with FLIPKART I faced a disastrous experience with the, the literally cheated me on my LG LED TV, I took this TV to gift someone but the birth day of my cousin passed as flipkart delivered the TV late.. Moreover the TV was small for our house and we did not wanted to use this… Ia sked for a return and refund on packed unused TV BUT FLIPKART REFUSED… When FLIPKART refused to return it after one day of delivery as I did not like the audio and picture quality (which u cannot see online); I felt dejected customer and regret doing s much shopping with flipkart in past.. • Order ID: OD[protected] Item) I also gave flipkrt an option of buying a more expensive TV FROM THEIR WEBSITE SO THEY DO NOT HAVE TO RETURN ME THE amount paid for LG TV…and I can pay the difference, I WILL NEVER EVER SHOP AGAIN FROM FLIPKART…

I purchased MI3 from Flipkart on 6-Oct (OD[protected], delivery date promised at the time of order was 13-Oct. When I didn't got my consignment till 14-Oct, I tried their CS but CS response was very poor and repeated attempt to understand the situation resulted only in below Response: "I’ve notified our courier partner regarding this delay and we’ll ensure that your order for ‘Mi3’ is delivered to you in the next 4 business days on priority." What the hell next 4 business days I checked the site it says item in Bhiwandi Sort Facility from "Sun, 12th Oct", (Flipkart need more than a week to deliver the item from Bhiwandi to Thane ?) This is very frustrating and unacceptable. On 16-Oct they changed the delivery date to 17-Oct from 13-Oct. Till Date i haven't received my consignment.

Dear Concern, I brought one "Sonata Superfibre Ocean III Analog-Digital Watch - For Men, Women " watch from flipkart on 08th Sep'14 through order number : ODA[protected]WNAIQ00. When I received this watch I was not able to use it or check it properly as I was out of town due to my office work. But from last 7-8 days I start wearing this watch and within 3 days the second PIN of this watch found broken. You are requested to please provide the refund for such inferior quality product or I will check for any other product. Please arrange closer of my complaint on priority. Ashwani Kumar # [protected]

FLIPKART SELLS REFURBISHED AND OLS PRODUCTS AND HAS NO RETURN POLICY Edit this post delete this postPosted on Oct 17, 2014 under General I FACED A LOT OF TROUBLE WHEN I ORDERED FACE CREAM FROM WSRETAIL(FLIPKART), CAUSING ALLERGY ON MY FACE, I RAISED A COMPLAINT TO FLIPKART FOR RETURN OF ALL THEIR COSMETICS WHICH I ORDERED.BUT FLIPKART HARASSED ME AND REFUSED TO REFUND MY MONEY. I WILL NEVER SHOP FROM FLIPKART AGAIN.

I have ordered gold coin in flip kart on big day deal .. I got it on 15 Oct 2014 ..I opened that pack in front of ekart delivery boy but there is no gold coin inside it but a plastic box. I have raised a complaint in flipkart.They r not bothering at all..BUT THEY TOOK PAYMENT OF 14000..

Order # OD[protected] placed on Big Billion Day 6th Oct 2014. One of the items (Lenovo Tablet A7-30) not received but they have updated as DELIVERED. Flipkart delayed the order 3 times and kept postponing the delivery with daily sms that it will be delivered by end of day. On 15th the delivery guy came up rang the door bell and lo he did not bring the product, Said " I forgot it in Bilekahalli office, will be back in 30 minutes with the product " . Since then he never returned and worst is that Flipkart is showing the Item as 'Delivered'. and showw the time as 2.42 AM as the delivery time !!! This is complete cheating by Flipkart, or the courier guy who has ran away with the product !! DON't KNOW !! Now I cant even cancel the order, It shows only 'Return', how can I do that, I do not have the product !! The complain # on flipkart is WSRP[protected] [Incident:[protected]]. No action taken ! -Ranjeet [protected]

I bought MI3 mobile on big billion day, due to server issue I couldn't use credit card (there was 10% cash back offer for citi bank Credit card), so I had to choose cash on delivery. At the time of deliver they came with swipe machine and I paid the amount through credit card but as per them cash back is not available, though I am using same credit card and paying to the same WS retail, but this 10% cash back offer is not given to me. Please look into this and help me that Flipkart should consinder my order as part of cash back offer. My Order ID :OD[protected] Thanks, Anand

Flipkart i.e... Sophisticated Cheaters... I tried for an hour to place an order on Big Billion day sale but their payment system was screwed so I couldn't place an order online. I called them up to inquire, and thats when they informed me about the mess with their system, asking me to place my order over phone OD[protected]. Also, the delivery date informed to me over phone was 15 days from the date of the order I.e. 21st which was not feasible for me considering the festive season though the representative taking the order told me that the order will be delivered in a week to max 10 days so I shouldn't be worried. I placed an order for two shirts. For an entire next week, there was no update about my order so I called up CC inquire about the same. The rep told me that the order is not processed yet though he has escalated it and now it will be processed. He had no idea why the order was not processed for the whole week and thats when I demanded the order be delivered to me around Oct 16 as assured by the rep taking order. They made me on phone for 6 hours that day and made me talking to 6 different supervisors and managers to no avail. There was no development about my order after 2 days of this discussion so I wrote to Sachin Bansal escalating it from my side. I received an acknowledgement from Flipkart stating that they have received my concerns escalated to Sachin Bansal and they will get back to me in 24 hours. Since than, I followed up with Sachin Bansal and the email from which the reply came for next 3 days but there was absolutely no response from anyone. On the 4th day, I called up CC and remained on phono talking to their 5 diff representatives to no avail with a fake assurance too have the issues resolved in 24 hours. But there is no response as yet so I am filing a complain here. In between, I received one of the two shirts ordered but it is of wrong size than that of the ordered. Today, I received a msg saying that the shirts I ordered is out of stock, and I can purchase it when it is available. This was selling on their website till y'day but. They are just luring customers with items tagging them at a very low price and only lucky ones may get it at a low price but when it comes to sell it to all even after placing an order, they will just cancel the order stating unavailability of the item. They are nothing but literal jerks.

dear pack of losers, this has reference to my order No. OD[protected] dated 6th october. The so called BIG BILLION DAY. ACTLY IT WAS THE BIG LOOTERS DAY. There is no deliver of my order of 3 perfumes. i have been calling repeatedly but i get no relief. this is the worst experience and worst online shopping portal. you bloody flipkart ppl should me banned from india in carrying out e-coomerce business in india. u should rather take up a job of fooling the innocent buyers as u ppl bloody excel in that. most pathetic service ever. i have no clue as to when will i get my order delivered. will i ever get it or no. u ppl are the biggest losers, an organizatiob which just cheats on ppl and make false promises. its a bad wish from all the buyers who have been troubled and cheated by you and your bloody false promises. i swear u ppl are goin to be screwed cz u ppl hav cheated the ultimate strength THE BUYERS. i cant stop cursing u ppl for doing this, blooody [censored]s go dwn to hell.