Flipkart Complaints & Reviews

Order ID - OD[protected] Product - Moto X (2nd Gen) I have purchased Moto X Gen 2 on 06-OCT in Flipkart and the mobile delivered to me on 14-Oct. I was using it for 2 days and then slipped from hand (gorilla glass 3 )which caused the display broken. I had called Flipkart customer support team for warranty coverage, But they have confirmed it will not come under the warranty as it physically damaged. I have been asked to contact their authorized service-center. I have reached the service-center and came to know that they don't have parts to repair this product as it newly arrived. Now i am not able to repair my phone which i purchased for around 30 K & Flipkart asking me to wait until part arrives without any ETA.I called again the flipkart & asked why the product sold to me where they do not have support for the product. But i am not getting the any answer from them. I really appreciate if you help me to solve this issue.

I ordered two books on Flipkart on 1st October which I needed for preparing for an exam on 1st November. The two books were 'Part I and Part II' of AB Guide to music theory. Both the books seemed to be in stock. Still the Flipkart dates of delivery were, 15th October for Part I and 22nd October for Part II. Though the delivery dates were late since I needed Part I most, I was okay with 15 days for preparation. Then, I kept track and saw till 14th October the first book (Part I) had not even been started for delivery where as the Part II had. I didn't need it that order. I called and complained saying do not bring Part II if Part I doesn't come on time. They delivered the Part II immediately on 15th Oct. which was not what I wanted (I felt bad to refuse a person who has worked hard to come and deliver a thing hence I accepted Part II). There were two complains made by me at customer care on/before 15th Oct insisting, please let me know the reason for delay in delivery of Part I. I was said I will get a call from Filpkart about this (which should have come) but not one call came! Even if there was some problem in delivering the Part I that could be acceptable, but not informing from Flipkart's side is not acceptable to me. Today it shows delivering on 24th October! Order on 1st October to delivery on 24th October!! Prepare for an exam in 6 days and let me know if you would trust this site again!

Order ID: OD[protected] Order Date: 16 October, 2014 4:57 PM Delivery: In-a-day Guarantee Delivery I am waiting for my product from the day 17 th & 18 th & 19th Tillnow, i didn't receiving my product > 17 th of Oct 2014, i got message at 7.49 PM to my mobile. so i was wait untill 9.30pm on that day in my office address. and I tried (12 times) to contact Delivery Person Kalaimani M, (Mobile no: [protected]) but his no is switched off. then how to know my delivery status. I very much annoyed and frustrated. For this frustrated i paided RS90 for In-a-day Guarantee Delivery??? is it fair?? > Then i sent so many mailes to [protected]@flipkart and made call to customer care, they told some reason, you product will be delivery by 18th oct 2014 before 9Pm. Again i waited whole day. 18th also i am not get my product. > 18th night i called to Customer care, that person name is - Mr.Anurath, he told that we will arrange to delivery your product by 19th of oct 2014. but i am not get my product till now. > again i called 19th oct 2014 around 4.30 pm, now CS people telling that your product will be delivery by 20th of oct 2014. >FLIPKART IS CHEATING PEOPLE AND MAKING TENSION AND I LOOSED MY WEEKEND. CAN FLIPKART ABLE TO GIVE THE WEEKEND DAYS????? > What service you doing Ms. Flipkart.com

I am quoting my experience but when I went to websites to post these reviews, I found thousands of companions who were also cheated and harassed by flipkart.. I have been an old shopper with flipkart, But I faced a Cheated experience with the, the literally cheated me on my LG LED TV, When they refused to return it after one day of delivery as 1- I ordered this product for my cousing as anniversary gift, anda s flipkart delivere it alte, I could not gift it and had to use for myself as I had already paid flipkrt.. 2- However, I did not like the audio and picture quality (which u cannot see online); I felt dejected customer and regret doing s much shopping with flipkart in past.. 3- I explained this issue twive to flipkart but they did not help me… • Order ID: OD[protected] Item) 4. I also gave flipkrt an option of buying a more expensive TV FROM THEIR WEBSITE SO THEY DO NOT HAVE TO RETURN ME THE amount paid for LG TV…and I can pay the difference, I WILL NEVER EVER SHOP AGAIN FROM FLIPKART… Moreover I have written some tricks for other customers to atke their revenge from flipkart and also defame FLIPKART FOR CHEATING THEM….

Hi, This is regarding a product bought from Flipkart.com (Order No. OD[protected] On 4th October 2014 I ordered a product from flipkart.com. After few days i observed the product was not as mentioned on their website. The phone has 3400mah battery but its not standing even a whole day. Moreover it is hanging and lagging and heating allot. I am very disappointed with the product and just decided to go for other brand and return the product and get my refund. But telling these defects to flipkart team has given me no results. I bought many thing from this site but for the first time I am not satisfied with the product and want my refund so that I can go for other brand. But nothing has been done except manipulating me with replacements. I dont want any replacements. This is making condition worse. If the customer is not satisfied then what do you expect. I followed up many times with FK team for refund but as usual nothing is done. Its high time now. The money I spent is my hard earned money and i will not let it go just for the sake of stupidity. I want my money back at any cost. Thanks Anant Dogra ([protected])

I got my moto g(2nd Gen) on 10th of October in order no.- OD[protected] and it was said that i will get my original bill within 48 hours and now it has been over 1 week and i have not got my original bill. Kindly look into this matter and send the original bill as soon as possible. Paras

I had raised an order on Flipkart.com on 06th October 2014, Order ID: OD[protected] I had already made payment of 5499/- when I ordered my Moto E. The Expected delivery date provided from Flipkart was 17th October 2014. My order is not delivered yet. Flipkart authorities are still giving me a expected delivery date of 22nd October. This is not acceptable and seems a cheating case to me. Please help expedite this.

Please see the mail thread below : GENTLE REMINDER !!! On Mon, Sep 29, 2014 at 11:11 PM, ravitej <[protected]@gmail.com> wrote: Gentle Reminder one more time ... On Sat, Sep 27, 2014 at 12:01 PM, ravitej <[protected]@gmail.com> wrote: Gentle Reminder again for the fifth time !! On Sun, Sep 21, 2014 at 4:11 PM, ravitej <[protected]@gmail.com> wrote: Gentle Reminder !! Please reply to this email atleast if I am not reachable by phone !!! Thanks, Ravitej On Thu, Aug 14, 2014 at 11:05 PM, ravitej <[protected]@gmail.com> wrote: Reminder for the Third time !!! Is this how Flipkart communicates with Customers???? On Tue, Aug 12, 2014 at 10:23 PM, ravitej <[protected]@gmail.com> wrote: Roshan/Team, Gentle Reminder again !! I did not hear from anyone till now . On Sun, Aug 10, 2014 at 10:35 PM, ravitej <[protected]@gmail.com> wrote: Dear Team, Gentle Reminder ! On 8/4/14, Flipkart Customer Support <[protected]@flipkart.com> wrote: > > > > Hi Ravitej, > > Order Id: OD[protected] > > I'm sorry to hear about that problem you're having in redeeming your Movie > ticket. This was certainly not expected and I've forwarded this to our > concerned team. We’ll call you back with an update in the next 24-48 hours > and make sure that your issue is resolved within the next 6 business days. > > You have my assurance that we’ll have your issue resolved in the best > possible way. > > I request your kind patience in this regard. > > Auto-Response - 03/08/2014 10.30 PM > Dear Customer, > > This email is for your reference only. You do not need to reply to this > mail. > We will get back to you at the earliest. > > Customer Support > www.flipkart.com (http://www.flipkart.com/) > > > > > Customer By Email (.) - 03/08/2014 10.30 PM > Dear Team, > > I purchased a Philips Headset some months back from Flipkart. > I got a free movie ticket along with it. > > However, when I tried to use that movie ticket in an Inox theatre, I was > denied a ticket saying that they do not accept such tickets from Flipkart. > > May I know how to use it? > > Details: > > IMEI/Serial No: [protected] > > Headphones FSN: ACCDPF3DWEKZDF9Z > WID: E15894 > > > Warm Regards, > Ravitej > > > [---001:000938:26116---] > >

Hi, Last month my brother bought Moto g (2nd gen) mobile in Flipkart.I liked the mobile and i planned to order one for me.My brother is using Airtel and vodafone network in Moto g. And myself bought one this month. recently after i buy one, we both lost signal in Vodafone and Aitel signal when used through moto g (2nd gen). Could some body help us.

I PURCHASED THE SAMSUNG LED TV ON[protected] ORDER NO - OD[protected] FIRST DILIVERY DATE WAS[protected], WHICH WAS NOT FULFILLED SECOND DILIVERY DATE[protected], WHICH IS ALSO NOT FULFILLED NOW THE FLIPKART GAVE ME[protected] FOR DELIVERY REASON FOR DELAY THEY ARE SAYING 6 OCT BIG BILLION DAY THE PRODUCT WILL DELIVER FROM MUMBAI WAREHOUSE & DELIVER IN MUMBAI LOCATION THEN WHAT IS A PROBLEM FOR THEM? WHY THEY R TAKING 10 DAYS? I THINK THEY R NOT HAVING PRODUCT IN STOCK THE TRACK ORDER IS SHOWING ONLY "Item has been confirmed by the seller " FORM THE BEGINNING AND IT IS NOT UPDATED TILL TODAY. SPOKEPERSONS ARE ALSO GIVING CONFLICTING INFORMATION. GOVT. MUST TAKE ACTION AGAINST THEM IF THEY DO NOT DELVER THE PRODUCT ON 22 OCT 2014 I WILL GO TO CYBER CRIME CELL, BKC MUMBAI & CONSUMER FORUM

Order ID: OD[protected] Order Date: 16 October, 2014 4:57 PM Delivery: In-a-day Guarantee Delivery I m waiting for delivery 17th oct and 18th Oct till now. i am not getting my product . I am not at all happy with Flipkart and customer communication. contact Delivery Person Kalaimani M, (Mobile no: [protected]) but his no is switched off. then how to know my delivery status. I very much annoyed and frustrated. For this frustrated i paid RS90 for In-a-day Guarantee Delivery??? is it fair?? I need my product today at any cost... I cant accept delay .. i have purchased boz of only In-a-day Guarantee Delivery . Stupid service from flipkart,

I have ordered an item (Order o: OD[protected] through Flipkart online service dated 9th Oct 2014. It was supposed to be delivered by 18 Oct 2014. Although the order the was delayed no prior intimation was given to me. On contacting their Customer Support they intimated it'll be delivered by18 Oct by 7 PM. The item is still not delivered. Customer support does not have concise information nor they're ready to give any further information or contact details of delivery person/company to collect item by myself.

my name is sai alkehya i had ordered a pendrive on 12thoct the dealer is gabber deals from dat company one consumer called me i said i'll be available at eveng please come i said after that i called hime today on18oct he is talking very rudely with customer is this the manase to give a customers i need immediately an feed back my order no-OD[protected]

KIND ATTNETION : MR. BANSAL OWNER / CEO / CHAIRMAN / MD … M/s Flipkart.com SUB : Order OD[protected] by Flipkart.com PLEASE NOTE WHAT IS HAPPENING AND HOW THE CUSTOMERS ARE SUFFERING. I AM TRYING TO GET YOUR DIRECT MAIL ID AND WILL SEND THIS MAIL SEPERATELY MY COMMENTS 1. Congratulation for the booking of orders worth Rs. 600 Cr on 6th October, 2014 2. My order for MOTO X ( 2nd Gen) worth Rs. 27 Thousand was not good for you, if compared with order booking worth Rs. 600 Cr, was tiny. 3. You were proud to have order booking worth Rs. 600 Cr. And the Flipkart.com was on 7th Heavan. You were in the news in all the Newspapers. BUT 1. You were failure in delivering the Mobile as per your commitment date of 10th October and later 12th October and later 16th October, 2014 2. No proper answer was given over telephone by any one of the employee out of 10000 + + persons of Flipkart, you had appointed for Rs. 600 Cr. Order booking for 6th October Sale. 3. Your communications over phone and email rather gave us the impressions that we should cancel the order for Moto X Mobile with you. 4. You were later not confirming Rs. 2000.00 payback agreed for using CITIBANK Credit Card. THEREFORE 1. The result of your Rs. 600 Cr. Booking, took our hard earned money amounting Rs. 27, 049.00 to your account. You used this money from 6th October onwards and will use till you return the same to our account. 2. I the CUSTOMER is ultimate loser. May be you have monopoly or you enjoy Monopoly for certain products. END RESULT 1. I did not get Mobile on committed date. Had to cancel the booking. 2. Your sorry or apolozise made you happy and the advantage you got from small working capital you generated from us. 3. At least we will not buy any Product from Flipkart.com. 4. We will share our bad experience with Flipkart with all our well wishers on Whats Up, Face Book, SMS, Emails, Twitter Etc. Etc. WORRY 1. Will have sleepless night till Money Paid to you is received Back. WITH REGRET Praveen Mehra Mumbai [protected] From:"Flipkart.com" <[protected]@flipkart.com> Date:Wed, 8 Oct, 2014 at 16:03 Subject:Shipment of items in order OD[protected] by Flipkart.com TRACK ORDER CANCEL ORDER FREE & EASY RETURNS CUSTOMER SUPPORT Hi Praveen Mehra, Greeting from Flipkart! WS Retail has shipped 1 item in your order OD[protected] You will receive your shipment by Friday, Oct 10, 2014 The shipment was sent through: Ekart Logistics Shipment Tracking ID: WSRP[protected] TRACK YOUR SHIPMENT Tracking ID may take up to 24 hours to get activated. The following item has been shipped: Seller: WS Retail Moto X (2nd Gen) Item Price Rs. 31999.00 Qty 1 Subtotal Rs. 31999.00 Delivery by Friday, Oct 10, 2014 Pickup Charge Rs. 50.00 EXCHANGE_DISCOUNT Rs. -5000.00 Amount Paid Rs. 27049.00 THE SHIPMENT WAS SENT TO: Praveen Mehra [protected] c-1208, upvan tower, upper govind nagar, malad east, Mumbai - 400097 IN-MH As a part of go-green initiative we will not be sending the invoice to you with the shipment. You will receive a soft copy of a invoice as a part of the delivery confirmation email within 24 hours of the delivery completion. What Next? Remaining items are being processed and will be shipped in due time. You will receive a separate email with tracking details for the rest of the item. Any Questions? Please reply to this email or get in touch with our 24x7 Customer Care team. Flipkart.com 24x7 Customer Support | Buyer Protection | Flexible Payment Options | Largest Collection

IN ONE OF THE INCIDENTS MY PAYMENT WAS DEBITED TWICE BY FLIPKART 399/- AND IT HAS BEEN 15 DAYS AND IT IS NOT REFUNDED... I HAVE DONE MORE THAN 75, 000 OF SHOPPING FROM FLIPKART AND MYNTRA(NOW OWNED BY SACHIN AND BINNY BANSAL) DURING LAST 3 YEARS BUT FLIPKART STILL CHEATS AND HARSSES ME TO MY RETURN AND REFUND. SHAME ON SACHIN AND BINNY BANSAL- SHAME ON FLIPKART. I have been an old shopper with flipkart, and they cheated me after being an old shoPper with FLIPKART I faced a disastrous experience with the, the literally cheated me on my LG LED TV, I took this TV to gift someone but the birth day of my cousin passed as flipkart delivered the TV late. Moreover the TV was small for our house and we did not wanted to use this… Ia sked for a return and refund on packed unused TV BUT FLIPKART REFUSED… When FLIPKART refused to return it after one day of delivery as I did not like the audio and picture quality(which u cannot see online); I felt dejected customer and regret doing s much shopping with flipkart in past. • Order ID: OD[protected] Item) I also gave flipkrt an option of buying a more expensive TV FROM THEIR WEBSITE SO THEY DO NOT HAVE TO RETURN ME THE amount paid for LG TV…and I can pay the difference, I WILL NEVER EVER SHOP AGAIN FROM FLIPKART… At LEAST FOR YOUR SAKE, DO NOT BUY TELEVISIONS(TV) FROM FLIP KART(THEY WILL CHEAT YOU) I APPEAL TO ALL READERS THAT BEST WAY TO TREAT THESE KINDS OF CHEATERS IS PUNISH THEM BY NOT SHOPPING WITH THEM (FLIPKART ) EVER AGAIN...

I ordered a product from flip-kart Order id:OD[protected] on 6/10/2014.The product delivery date is 17/10/2014.But till now I didn't got my product.When i contacted the customer care, they simply says wait for another four days.And we can't do anything.Is that the way flipkart team provides the customer experience.

Because you have not addressed the core issue of seller still selling fake items through your portal. But inturn telling the customer how good you are at cheating him and the numerous customers placing the order again for the same cheap item unknowingly.And flipkart along with the seller brand it as 100% genuine and new

Hi, after so many follow up also, My return Product has been not picked up and customer care persons also not giving correct information am really not satisfied with this and am not expected this from flip kart, as i regular customer of flipkart. from past 20days am facing this issue no one person from flipkart to clear this issue.

Order no:OD[protected] I had placed an order to gift my friends and family gifts for diwali. Flipkart.com accepted the offer and which was made by SBI Debit card. They say because this is a bulk order they cancelled it. Plus they are also claiming that they have refunded the money but I will receive it after 8 days. I want to complain about the fact that my payment should not have been deducted if they were not going to accept the offer. Because of this I will be facing unnecessary harassment. I should be paid interest on this money or my order should be accepted. As now I would not be able buy gifts for my family and friends for diwali because my funds have been blocked. I have all the correspondence on email if any details are required it can be provided. I feel flipkart.com is cheating small and unsuspecting customers.

Flipkart cancelled the order at the day when they promised to deliver it and just send an apology email with 500 reward points and stating that the order is not in stock. While when I made this order on 6th of October when Flipkart announce one day sale this item is available in just Rs 4920 while its exact price is Rs. 8200. Now when i ask to provide similar product on same price they just refuse to do the same and just provide 500 points without any discussion. They are just making fool o[censored]sers by the name of sale, they just need hits on website need to make it popular nothing else.