Flipkart Complaints & Reviews

Address: Bangalore, Karnataka

flipkart is a clear cheater. Altering prices, posting dummy reviews, deleting some of my reviews, not disclosing any details of the complaints redressed/solved, Kindly look into the activities of flipkart and also form policies for e-commerce

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Address: Hyderabad, Andhra Pradesh

Without any intimation you cancelled my order due to the reason of not reaching the mobile call. While order we mentioned the correct address that any person can reach there, but you did not deliver the product and cancelled the order and also stating that make fresh order. You want to fool the customer... How the customer is looking like...

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sekhar281291

from Hyderabad, Telangana

Oct 20, 2014

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sekhar281291

from Hyderabad, Telangana

Oct 20, 2014

|

Order cancelled OD300944014055232000 without information to me - Comment #2070612 - Image #0

Order cancelled OD300944014055232000 without information to me - Comment #2070612 - Image #1

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sekhar281291

from Hyderabad, Telangana

Oct 20, 2014

| am very much suffered from FlipKart

after putting this matter in the consumer complaints dated 17.10.2014, i got an email from flipkart as " we are trying to reach on mobile no.[protected] and it is not reachable and asked for alternate mobile no". I submitted my mobile no 3 times via email and till now no phone call from flipkart.in fact my mobile is working fine.

When i was talking to customer support of flipkart and they told the below thins.

- Your order cancelled because of that the order address is not reachable. My answer given as " This is not first item from flipkart and earlier items dispatched how?
- Refund process initiated already. My answer given as " without intimation to me either on mobile / message to my mobile/to my email account; how you cancelled the order. Initially the order details messaged to my mobile no how?
- Sorry for that. You order it fresh again - My answer was given "Can you give the same order at same price."
- Not possible - My answer given that " You have deducted my money 5500 INR on big billion day of flipkart and till now i no delivery of the product. I want interest to the amount 5500 inr and within 2 days.
-It is not possible. And it will be done within 8 days.My answer given " Any how i am requesting you again that to reschedule the delivery and cancel the refund process.
-We will promise you that we will deliver the same within 21.10.2014 date.(attached email evidence).

Flipkart is playing with customers and i am requesting to Govt to see the terms and condition of the online business and delivery conditions.(Ex:If phone is not reachable. they can deliver the item at the address as they did in the past for the item of Bank PO Book.)
As like me how many are suffering from online shopping business. Please make a transparent laws on the online business to favour the customers. Every one believe that Customer is God and without customer no cash flow.
Please think it once and change the policies and rules of the online business and create awareness on this to all people and where to contact and how to proceed.

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Order cancelled OD300944014055232000 without information to me - Comment #2070641 - Image #0

Order cancelled OD300944014055232000 without information to me - Comment #2070641 - Image #1

Order cancelled OD300944014055232000 without information to me - Comment #2070641 - Image #2

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Address: Bangalore, Karnataka

I had placed an order for Canon Powershot SX700 HS (with order ID OD[protected] on October 06th. The item is confirmed on Oct 06th itself and waiting for the seller to ship the item. I called customer care for 4-5 past several days and got response like follows: 1. On Oct 13th: "Your item will be delivered to you as intended on Oct 14th". 2. On Oct 15th: "We will resolve this soon." 3. On Oct 17th: "Your item has been cancelled by the seller VALUEBIZ and you need to cancel the order from your end too! If you want the item, you can buy it again (at a higher price of approx. Rs. 2000/-) from another seller." This is ridiculous and the only thing that customer care is insisting me is to cancel the order. For anything I say, they say that "ok we will cancel the item". To summarize, 1. I was not informed before buying about the product being out of stock. 2. I was not informed that product is out of stock till today. 3. I was reassured for several days that the product will be delivered to me. 4. I was forced today to cancel the order and if necessary buy the product for Rs. 2000/- more. All of these are critical mistakes from Flipkart's side which are not acceptable. All I can say is that they are losing customers by this.

Aug 14, 2020

Complaint marked as Resolved

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Canon India Customer Care

from Mumbai, Maharashtra

Oct 17, 2014

Dear Sir,

We sincerely regret the inconvenience caused to you. We are unaware if the product was bought by our authorized dealer. Please check http://www.canon.co.in/business/web/salesnet … to confirm if the dealer is an authorized one. If yes, please call us at[protected] or at[protected]Prefix your city code while dialing from mobile phone) and register a complaint.

Regards,
Canon India

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Address: Pune, Maharashtra

This is with reference to my order number OD[protected] which I placed on 6th October 2014. The delivery date published at the time of purchase was 13th October 2014. Later, it was delayed and changed to 15th October 2014 and was informed to me. To my surprise, I didn't receive the product on the expected delivery date and when I reached to their customer care then only I was informed that it has been again delayed. When Flipkart can't make it up to customer service/satisfaction, they don't have any rights to claim being the top e-commerce enterprise in India. Moreover, I have spent my time and money calling customer care of Flipkart more than 5 times in past two days and which was of no help. They just asked me to be patient and wait as the product is supposed to be delivered by a third party vendor i.e. ekart. They are/were not ready to take the ownership and responsibility of this issue. I am not getting it product without any communication from Flipkart. This is a pain to me and disgrace to Flipkart. I would suggest some strict action to be taken against Flipkart

Aug 14, 2020

Complaint marked as Resolved

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JBhavna

from Mumbai, Maharashtra

Oct 17, 2014

Yes same thing they have said for my order. Got only one order delivered but the other big order is still in transit. Due to some technical problem in transport they are facing that. I don't think they are closely working with the courier service agency for getting things delivered. I ordered on 6th October, and today is 10th. 10 days are more than enough for resolving any kind of problem. Now again they have postponed the delivery saying it would be delayed for 2-3 days more. And what e-mails do they send saying Incident resolved. I don't see anything resolved until i get the parcel.
OD[protected]

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Address: Ghaziabad, Uttar Pradesh

Order ID: DW[protected] Items) Seller: Bookmywish Review Seller Order Date: 9 October, 2014 4:59 PM Amount Paid: Rs. 720 through Cash on delivery I have received only 1 item in the packet.. This is highly shameful thing done by FLIPKART. Was the Big Billion Day, just a way to loot the customers and not give all the items in the cart. This is really NOT NOT ACCEPTABLE. I NEED MY MONEY BACK, will not do any order in the future now.

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Address: Chennai, Tamil Nadu

order id#OD[protected], you made me wait for almost 12 days, finally i want to say you made me fool infront of my friends. i got many rumours raised flipkart on the bigbillionday . i need my product which i had ordered. i beleive u dnt say no..i m very tensed

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Address: Bangalore, Karnataka

his is with reference to my order numberOD[protected] which I placed on 6th October 2014. The delivery date published at the time of purchase was 14th October 2014. Later, it was delayed and changed to 16th October 2014 and was informed to me. To my surprise, I didn't receive the product on the expected delivery date and when I reached to their customer care then only I was informed that, they tried reaching me. which they have not done I had already paid for the product and never expected such a delay. When Flipkart can't make it up to customer service/satisfaction, they don't have any rights to claim being.

Aug 14, 2020

Complaint marked as Resolved

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Address: Gurgaon, Haryana

I have been an old shopper with flipkart, and always went with trust to place orders at flipkart, But I faced a disastrous experience with the, the literally cheated me on my LG LED TV, When they refused to return it after one day of delivery as I did not like the audio and picture quality (which u cannot see online); I felt dejected customer and regret doing s much shopping with flipkart in past.. • Order ID: OD[protected] Item) I also gave flipkrt an option of buying a more expensive TV FROM THEIR WEBSITE SO THEY DO NOT HAVE TO RETURN ME THE amount paid for LG TV…and I can pay the difference, I WILL NEVER EVER SHOP AGAIN FROM FLIPKART…

Aug 13, 2020

Complaint marked as Resolved

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Address: Pune, Maharashtra

This is with reference to my order number OD[protected] which I placed on 6th October 2014. The delivery date published at the time of purchase was 11th October 2014. Later, it was delayed and changed to 15th October 2014 and was informed to me. To my surprise, I didn't receive the product on the expected delivery date and when I reached to their customer care then only I was informed that it has been again delayed. I had already paid for the product and never expected such a delay. When Flipkart can't make it up to customer service/satisfaction, they don't have any rights to claim being the top e-commerce enterprise in India. Moreover, I have spent my time and money calling customer care of Flipkart more than 5 times in past two days and which was of no help. They just asked me to be patient and wait as the product is supposed to be delivered by a third party vendor i.e. Delhivery. They are/were not ready to take the ownership and responsibility of this issue. Having paid for the product and not getting it for the past 12 days without any communication from Flipkart. This is a pain to me and disgrace to Flipkart. I would suggest some strict action to be taken against Flipkart.

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Aug 14, 2020

Complaint marked as Resolved

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Address: Ludhiana, Punjab

Hey i want to buy fifa 15 game for the ps3 version but its either out of stock or too much expensive on flipkart About 10 days before i searched the game on flipkart its price is 4599 which is way more than the original price which is 3500 then i decide to wait till the prices come down coz i thought that it is a new game so thats why prices are high but after 10 days its price is 5200 on flipkart Omg can u believe it a ps3 version of fifa is more expensive than the ps4 version which is 4000 They are literally cheating on us please order them to shutdown their business this is total injustice

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Aug 14, 2020

Complaint marked as Resolved

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Address: Pune, Maharashtra

I had order a micromax canvas nitro on 6th Oct 2014. the expected delivery was 14th October. I am still to get the phone. On 14h Evening i raised a case via the online portal. After 18hrs I get a mail from customer support askimg me to be patient and the matter has been escalated. After some time I get a mail update on the case that was opened that they will deliver the product in 4 days. And the next day the incident logged is close without my consent and the product being delivered. Also I had replied to the customer care executive to cancel the order and give me a refund still I am waitng for a reply from them.This is not at all acceptable. To top it flipkart claims to have 24*7 customer support still I get reply from the CS tram after 18hrs. Since the time Flipkart has launched the flipkart first service there has been a decline in the service from them. Its as if they expect all to pay for the flipkart first service.

Aug 14, 2020

Complaint marked as Resolved

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Address: Mumbai City, Maharashtra

Pathetic service by flipkart, i ordered a tv worth 20k on the billion day but haven't received the product yet it has been more than 10 days but no response from the flipkart team. When i called them the call center keeps you ivr for more than 15 mins and the executive again keeps you on hold for more than 3-4 mins on hold. When asked about my product they give only one answer that it ll b delivered with 2 days. My question remains is when ll i receive my product, my money is with them, i contributed them to reach the 2 billion mark and they dont feel to reply on my calls. the company if they are not fully equipped to fulfill their commitment y do they take orders. They have postponed my TV'S delivery date thrice and i am still awaiting a response from flipkart which i haven't received. My suggestions to all is go for amazon, snapdeal or ebay and try avoiding flipkart Their after sales is pathetic As their own courier company is overburdened to delivery which has to handle both deliver of flipkart and myntra

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Aug 14, 2020

Complaint marked as Resolved

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Address: Coimbatore, Tamil Nadu

I BOUGHT A NOKIA LUMIA 520 ON WEDNESDAY 15.10.2014 AS ORDER NO MENTIONED ABOVE BUT WHEN WE SWITCH ON THE MOBILE NO DISPLAY WAS FOUND . ONLY THE COMPANY NAME AS NOKIA WAS DISPLAYED. DISPLAY WAS IDEAL. KINDLY ARRANGE TO REPLACE THE MOBILE AS EARLY AS POSSIBLE.

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Address: New Delhi, Delhi

I had ordered various goods on there website. My order was not completely delivered to me because various products were packed in the same package which i refused to receive as i had to gift them to my family. So they cancelled the order as informed by there customer care. order id:-OD[protected]

Aug 14, 2020

Complaint marked as Resolved

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Address: Patna, Bihar

Dear Sir, I have ordered a Xiaomi Mi3 mobile phone from flipkart.com on 12august which i received on 16august, after using it a fortnight or so it started giving me too much hanging and heating problem so i lodged a complaint on 8th september on 11th september they sent me some mails on 11september asking for another number which i did not have and niether had enough time to check my email, when i got time to check my mail then i saw that the issue had been close from their end with the remarks "Replacement (Return ID:[protected] REJECTED", when i asked them about this they simply replied that we can not do anything for you now and you can ask if you need any further assistance. and this is not just my problem, somany citizen of india are facing this issue, please look into the matter and help me out, I WANT TO RETURN THE HANDSET AND I WANT MY MONEY BACK.

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Aug 14, 2020

Complaint marked as Resolved

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Address: Bangalore, Karnataka

I placed an order for Philips 32inch TV on so called "Big Billion Day'. The promised delivery date was 7th oct (the very next day). On 7th, when i didn't received my order, i called them. They shifted delivery date to 11th Oct. On 11th Oct, they shifted my date to 15th Oct. On 11th I told them that if I do not receive my product on 15th, i would like to cancel my order and they agreed. I have called 10-11 times after 15th midnight and asked them to cancel my order. Now they are saying they have cancelled my order but I haven't received any cancellation mail nor the status on the website has changed. Even I can't view my product on their website now. It just vanished away...

Aug 14, 2020

Complaint marked as Resolved

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Address: Chennai, Tamil Nadu

i ll ordered moto g mobile phone on 6th october 2014 to flipkart mobile cost 12999.00 and they are deliver damage mobile phone on 15th october and received payment rs.130000.00, i ll given compliant to flipkart so far no boddy call me. D. Gurumurthy [protected]

Aug 14, 2020

Complaint marked as Resolved

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prafu43

from Payyannur, Kerala

Apr 3, 2015

Dear Sir Anjan Jena OrderNo. OD[protected], dt- 9 January, 2015 2:23 PM, delivery Dt- 15.01.15, this phone damage, Flipkart pickup phone dt-05.02.15, Agan delivery Dt-24.02.15 and this phone Speakers not working then pickup bluedart express dt-19.03.15 and I am Call FlipCart Executive 25 Times refun my money Rs.9749.00 please Slove Anjan Jena Ph.[protected]

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gaurav baghel 1

from Gurgaon, Haryana

Jun 10, 2015

i hve puchased a nokia x2 rs.4499 his earphone is damaged cuting wire

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Address: Gautam Buddh Nagar, Uttar Pradesh

It was very bad experience from Flipkart. I ordered a wrist watch and watch does math with my personality. Dial size is very small. I requested to exchange with another product and brand but Flipkart denied exchanging the product. This is totally useless for me and Flipkart is totally crap in case of online shopping. Once you bought a product you bound to use that either that product is useful for you or not.

Aug 14, 2020

Complaint marked as Resolved

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jit_sviit

Oct 16, 2014

It was very bad experience from Flipkart. I ordered a wrist watch and watch does math with my personality. Dial size is very small. I requested to exchange with another product and brand but Flipkart denied exchanging the product.
This is totally useless for me and Flipkart is totally crap in case of online shopping. Once you bought a product you bound to use that either that product is useful for you or not.

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Address: Aligarh, Uttar Pradesh

sir, I had ordered a moto g 2nd gen and recieved the product on 30 sept 2014 order no. OD[protected].witin a week the charger stopped working when i contacted the flipkart they credited an amout of rs 500 in my wallet account of flipkart but the problem is that the amount was credited for the portal of WE RETAIL SELLER and the charger was not available on the portal.When i again contacted them they replied that you exchange the charger from MOTOROLA service centre but there is no service centre in my local surroundings i.e. ALIGARH, Uttar Pradesh. There is a return policy of 30 days in flipkart, yet they aren't giving me any positive response.

Aug 14, 2020

Complaint marked as Resolved

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Address: Bangalore, Karnataka

Dear All, I have purchased MOTO G 2 mobile one month back through flip kart . From last two days I was facing speaker problem. When I am in call (taking with someone), automatically I could not able to hear the sound (voice) because of speaker problem. No dial or receive tones. Please resolve this problem. I need solution for this. IMEI 1 : [protected] IMEI 2 : [protected]

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Aug 14, 2020

Complaint marked as Resolved

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D

DEEPAK K N

from Bengaluru, Karnataka

Oct 18, 2014

Dear Sir,
I have not received any updates on the request. I have attached the invoice copy and below order no for your action.

Thank you,

Flipkart Complaints & Reviews

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Flipkart reviews & complaints page 2275

Misappropriating public money, misleading and fooling the customers

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Order cancelled OD300944014055232000 without information to me

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Forced to cancel an order (OD200942945295008300) after being promised to deliver

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Product not delivered on time

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Only 1 item received from my order

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shipment returned

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Flipkart - Delay in delivery of product purchased and they say, they have contcated me

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LG TV REFUND (Order ID: OD200994488620484601)

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Delay in delivery of product purchased and without any correspondence

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Fake prices, too much expensive

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No delivery of Phone ordered on 6th Oct 2014

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bad after sales service from flipkart, more than 10 days and my TV is still not delivered

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mobile issue nokia lumia 520 OD100943966825178100

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Non delivery of Ordered Goods on 6/10/2014

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Flipkart has rejected the replacement request

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Delay in my product

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mobile phone

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Exchange policy

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defected accessories

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Flip Kart - Speaker problem in MOTO G 2

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