Flipkart Complaints & Reviews

([protected]@flipcart.com) I am very disheartened to inform you that owing wrong feedback of your courier company that nobody was availabl e for delivery of product on 18.10.2014, I have been not delivered as yet xiomi redmi phone which was booked on 15.10.2014. I am pursuing the matter with your executives but in vain. I am to say that courier company neither contacted me nor sent me any SMS. Without contacting me how courier company can be supposed to reach at residence for delivery. The fact is that my family members were available at home on 18.10.2014 and no courier boy came to my residence. Courier company is maligning the image of Flip cart.The suffering has caused me great mental agony. I humbly request you to take strict action against courier company for mis feedback under intimation to undersigned (as I intend to seek judicial remedy for mental agony) and my product may be delivered today itself (Ghaziabad, UP)

Dear Sir Madam, Me Jeetendra Solanki, mene micromax funbook tablet liya tha flipkart se lekin usme battery baht time ke baad 50% hota tha jab charging badh karte to battery 12 to 18% ho jata tha. to me flipkart me baat kiya to ve bole ke service center me de de. to mene service center me diya date 01.10.2014 ko.aur ve bole ke 4-5 din me hojayega fir me gaya to bolte he ke apka material courier me pada he 1-2 dinme ho jayega fir me gaya to ve bol rahe ke ab aapka tablet comany me bhejna padega aur 1 month lagege . to me tablet vaapas le ke ghar gaya aur dekha ke tablet chalo hi nahi ho raha he .to me vaapas flipkart me fon kiya to jawab me bole ki aapko mail aaye ga, , to abhi tak kuchh nahi hua, , , so pls help me...mene meri ladki ke liya liya tha aab vo bhi uadas ho gahi he, , , pls help me, , , Thanks Jeetendra Solanki Ankleshwar ( Gujarat )

i was going to order moto e from your site their was a offer yesterday i just want to order i stopped for just 1 day and today offer expired thats not fair their was not written offer expires on very upset could you just give me discount i will buy it just now

Dear Flipkart team, This is regarding OD[protected] delivery with stupid service responsibility from flipkart courier guys and management is not aware of what is happening out side and to the customers. I ordered LG TV and am supposed to deliver @21st Oct 7pm - 10pm time frame. And I got a call from courier guy the same day morning and was checking to me the item can be delivered before 1 pm, but I asked him I won't be available in that time as I have to go to office and asked him to deliver it ordered time 7pm-10 pm. But he replied if not before 1pm, they can deliver it only on next day. But due to curiosity I said them okay, please deliver it @1pm and I can wait for you and I took leave from office. But till 2pm there was no delivery and when I contacted them they said that we will deliver it tomorrow. I begged them to deliver at any time today because I already took the leave and waiting for you only, finally I quarrelled with them but no use, they simply the cut the call. Courier guy no# [protected]. Then I called customer care rep Varsha and raised compliant#[protected] and she confirmed within 5 hours will get a call back and deliver the product, but there was no response after that. Again called customer care, explained entire story, he also given confirmation to deliver the product today itself. But later after one hour got sms saying "We regret to inform you..." from flipkart. And till now there is no phone calls no responses from anyone from Flipkart team, this is totally disappointing to me. What a services from flipkart nowadays and no responsibility or customer services from management. I will re-think next time when I am planning to buy anything from flipkart as it is second time delivery delay is happening to me in 5 days gaps. And specific to this issue, just because of courier guy decision, the goodwill of Flipkart is going at least in my mindset. Flipkart was very good earlier and customers had a trust on guaranteed delivery, but nowadays team is totally loosing it. Dear management team, Please take care of this issue.

As on 22 October I received the delivery of 2 books.but the delivery boy, being a weak maths student, calculated the amount as 680(actually660).however I gave him 700, hoping he would give me Rs20 change at least.but that below average maths student had only Rs15. I request that. Please take care of the delivery boys.

i have placed a order for Moto G (1st Gen) order no:- OD[protected].on 18/10/2014 and the price of these product is rs 9999 but yesterday i found the massage that my order is cancelled . and today the price of same product is rs11999 ... only to raise the price of product this cancellation has done. and i am sure may be many cancellation is also happend. never trust on flipkart...

Hi, I am one of the many customers who got severely disappointed with extremely poor service by flipkart.I am one of the many customers who got severely disappointed with extremely poor service by flipkart. Leaving aside it is a big billion day order, my product got confirmed and ready for delivery. The delivery dint happen on the day confirmed to be delivered(as 12th October). Instead a delivery person came 3 days later and suddenly called me. I was out of station and couldnt take order. Though confirming he will keep order, the order status suddenly changed to returned without giving me option to make alternative delivery arrangement. During follow up with customer care, i got assurance saying product will again be delivered, but eventually after a week got to know of truth that it wont be delivered. It created tension for me for 15 days and i was denied the opportunity to buy a TV on sale period by trusting flipkart which was such a big mistake. I have to lodge a consumer complaint for such irresponsible behavior and giving false statuses regarding the order. Order ID: OD[protected] Email : [protected]@gmail.com Phone: +91-[protected]

I ordered F&D 6000U Home Audio Speaker through flipkart on 1st of October 2014.The product was delivered after 10 days due to festival holidays.When I opened the box itself found that Sub woofer was physically damaged.So I dint connect the item and immediately raise the request for replacement.I got the message that your request is accepted and the replacement will be shipping before 20th October.But I doesn't had the patience and I decided to use the damaged item till the replacement arrive.Then I opened the case and found the packing was worst, very soon come to know that the item was used some one.Packing plastic cover was tampered, Battery was inserted in the remote(None of the new remote battery will be inserted while packing).Even though I used for just test the quality of the sound.It was having good performance.I was happy with the product. Finally my replacement was arrived just 2 hrs back today(19th Oct 2014). This time I got a classic packing & everything was sealed.I was happy that item is brand new.So I send the courier person and start connecting all.After seeing the packing of this I confirm that old one was used one.Then I connected all the speakers and finally connected to the power supply and try to switch ON, it was not getting ON.I thought some loose connection and checked everything properly.But no use it was also a faulty one.I got angry this time and called customer care of flipkart.Here the executive was telling me that he will arrange a call back from technical team with in 2 days. I was planning this item for festival season and enjoy some good music.Now all festivals are getting over and still I didn't get a satisfied product.Flipkart is made my festival miserable.This was my first purchase from flipkart.Today I got the call from your executive and he said me that he will arrange one more replacement.For that he need another 5 working days.This time I was not ready to try once again and become fool.I told him to cancel the order and pay back my money.This is the one bad experience I ever come across. Do you all think that we are sitting here as fool? I will never ever come back to flipkart and also I will share my experience through all my social media network as well as planning to initiate a consumer complaint against this. At least in future please don't make the customer fool.Make sure the quality item delivered, If the issues repeat blacklist the seller at least. Regards Ranjish V R Bangalore [protected]

Sir / Madam, I have ordered an product with ORDER NO : OD[protected], A backpack On 6th of this month (Oct) and its expected to be delivered on 15th of the same month. But till 15th its not been shipped, so I contacted Flipkart for the problem and they replied that the product is ready to be shipped on 15th. But today (21/10/14) they cancelled my order. The original price of the product is 1400 (+/-) and I have ordered for 850 (+/-) on spl offer. How can they cancel my order ? And how can a product be uploaded to website which is not at all in stock. Please help me in this dispute and file a compliant againt them. Thanking You, Santhosh

I ordered a "Whirlpool NEO IC255 CLS PLUS 3 242 L Double Door Refrigerator" on 21st Oct'14 at around afternoon. The product mentions that after booking and payment the Flipkart would issue an e-Gift Voucher of 2000 INR that would enable an additional shopping of 2000 free on flipkart. I ordered and successfully paid flipkart through Debit card and received a confirmation mail, but there was no correspondence for e-Gift Voucher. I mailed flipkart regarding the issue. They only replied back with the message that they will contact me back soon, but there was no contact from their side. I then personally dialled their customer service number a good time after their mail, but to my amazement it took me 4 calls with a half hourly intervals to finally connect to a non-machine person. I narrated my issue, to some second third person, wherein he finally accepted that yes, there was a problem. Even he then took some minutes to finally conclude that e-Gift Voucher will take time to get issued. He mentioned that it might take a fortnight or a month also, which is indefinite and cannot be assured on the date. Simply a ridiculous reply!!! This is completely wrong statement. No where in terms and conditions it mentioned time or tenure related concerns, rather it states that "1. To avail the offer, customers have to add the required products to cart. 2. The EGV will be applicable upon purchase through any device. " which rather implies that it would be there after the order is successfully made. This actually created mental tension and pressure. Moreover, my further orders were planned according this offer. This is a sure shot case of misguidance / fake promise/ non fulfillment of promise. I request the concerned authorities to take required action, and also provide me with the adequate compensation of the mess flipkart created.

Sir, I bought HP laptop battery on 6th october, 2014 on the occasion of flipkart big billion day for Rs 3140 and was promised to delivered very shortly, the item was atlast shipped on 10th october, 2014 with 14th october as delivery date. But to my disappointment the item was not delivered till date. I made multiple complaints to flipkart customer care and they said that they will deliver by 14th october, 2014, but nothing has been delivered yet. When enquired they are giving some petty reasons for the delay. If they cannot handle deliveries within the stipulated time, then why should they organize such a big extravaganza and fool customers. With the delay in delivery i had faced lot of issues with my laptop. My sincere request is to take stern action against such e-commerce sites and please see that my product will be delivered in good condition to me. I am attaching the purchase copy and delivery date as given by flipkart on its site for referance. Thanks and regards, DSS KIRAN KUMAR VISAKHAPATNAM

Dear sir, As soon as stopwatch reaches zero, i clicked "BUY NOW" button, and then it took few seconds and showed Congratulation. Then it was showing only buffer, with a message that, your redmi phone has been reserved, it takes time to add in cart. Please let me know, as early as possible. because 6. pm is the end time to buy. Login ID: [protected]@glandpharma.com regards CM

Hi, I have ordered Redmi 1s order no - OD[protected] After one week i got that your order cancelled without any reason and after called flipkart customer care executive he said that ur oder can't be delivered due to some mishappening due to courier partner, So i want my order delivered address. He said that u want to order new phone why should i order new phone its flipkart responsibility to deliver the product not user. Please take action soon.

i had placed an order for Fabhomes Combo Bedding Set through flipkart on 14.10.2014...on receipt of the order (order no OD[protected]...one both bedsheets were smaller than the double bed and one had a hole in it too...on trying to use the return option on the site...the site only took me to an option for replacement...what am i supposed to do with undersize bedsheets...on the helpline...the helpline no[protected]... took my survey on the helpline...but offered no help on the return issue whatsoever...in fact the whole sham of ease of return is a scam with them being only concerned about shoving their products to us...

I have purchase Red Mi 1s Mobile Phone (worth 5999 INR ) on OCT 6th and i was promised of delivery by Oct 15th But yet no response nor any update. Please take this issue.This BIG BILLION DAY IS BIG SCAM .Many consumers who bought didn't receive the bought products,

I have register for redmi 1s from my email id [protected]@gmail.com and contact no [protected] but when i try to buy at 2 pm then i got the msg that i am not register for this offer as well i am not willing to do so and this happen twice with me so kindly tell if you give offer then you should not do like this to costomer

wAs have registered for redmi 1s mobile on flipkart and the sale for the product was start on 21 oct 2014 at 2:00 pm on flipkart. But when i going to buy that product, the msg shown there that i was not registered for that sale. But before they make me sure that i have registered for the sale. This is totally wrong commitment and i am not agree with flipkart. Flipkart make me fool, and iwill never buy any product from flipkart and i also want to know why they did like this.

Hi, Website: www.flipkart.com Sub: Refund Amount Order No: OD[protected] Product Purchased: Nokia Lumia 1320 Purchased Date: 4th Oct 2014 I am writing this matter with a great disappointment. I bought the product from flipkart.com on 4th Oct 2014. After few days I observed the product is not as mentioned on the site. Phone is heating, lagging, hanging and the battery is not standing even one day. For the first time, I am not satisfied with the product and requested for my refund so I can go for other brand. But flipkart’s executive can only replace as per their policies. Why should I replace the item, how can they be so sure that the replacement they provide will not give any defect. Its better to go for another brand than for replacement. They have many options by which they can refund the amount. But they said ‘’NO’’. This means my money is just wasted. This is making condition worse. If the customer is not satisified then what should you expect. I was continuously following up with FK team for refund but I do not get satisfactory results. Its high time now. Anybody who can look into the matter seriously...!! Thanks Anant Dogra [protected] [protected]@gmail.com

I ordered Micromax A74 battery on 10.10.2014 but still (21.10.14) not deliver. In order status showing 16.10.14 delivered in padi hub but flipkart representative did not take any necessary action, but still in this late process going on you are lose many customers in flipkart because late delivery.

I order intex mobile phone through flip kart and paid through HDFC credit card . I have tracking my order on daily basic, after 13th my order process has is stopped by flipkart, I have informed to concern team but the team is not taken any action . As per promise date 20th is delivery but till I am not received my product . I send the mail on every day to flip kart representative but the response and action not taken .