Flipkart Complaints & Reviews

With sheer sadness i have to write this complaint that in such a professional & and trustworthy firm, things suchlike are going on. I placed my order of a Jeans Order Id. - OD[protected] on[protected]Big Billion Day) it was subjected to.be delivered by 17th of the same month. I received several mails from the firm speaking regarding the position of my order and i was waiting for the same to be delivered soon. On[protected] i received a call from your delivery man which was not attended due to some reasons and called back within next 15min. to which he said he will be delivering the next day as he had went to some.different location to which we agreed. On the same day he called late night around 10:30 asking us to collect the order by coming outside our colony and on being asked to deliver it to our home he refused and gave ill reasons and then asked to deliver it by the next day. Later on the next day i Got messages and mails that my order was cancelled. I wish to ask that who gave the order to that delivery person to cancel my order even without asking me once or visiting my place even once. On calling the customer executives.they have nothing to say no proper solution is given. I hope my issue would be solved and proper solution would be given and some strict actions would be taken against such deeds as it spoils the name of a reputed firm as yours.

Hello Team, I ordered Canon EOS M Mirrorless camera from you guys on Big Billion Day and order number is :OD[protected] . I was been told that whatever Canon ship with this product is been offered to customer . Now i got the product and external flash is been missing . Before i ordered, i was been told that it will contain everything what Canon sell at their store . I got it confirmed from Canon store(s) and got confirmation that they do have External Flash . It is nowhere mentioned in either flipkart website or on Canon that External Flash is in box accessories . When asked from Canon, they mentioned that it is part of Camera so we don't mention as In-Box . But now i didn't got the same from Flipkart and i spoke with sales team, they mentioned that we have given everything what is mentioned on website . After numerous explanation, they have escalated it to next level and have asked me to wait for 3 days . If you are offering the discount, it doesn't mean that you have to take down 6K of product from the device . Strangely, when i check your website now, you guys have started showing external Flash as in box accessories and headline separately mention that it has external flash, however now the price is 20 K . Note : External Flash is not accessory for Camera rather it is the part of Camera .You can check on Canon website and they dont mention it as in-box Here is the link http://www.flipkart.com/canon-eos-m-mirr…/p/itmdv58g2dzbhqnh I need to have the issue resolved at the earliest and yes i am not gonna refund the Camera.

I have been an old shopper with flipkart, and they cheated me after being an old shopper with FLIPKART I faced a disastrous experience with the, the literally cheated me on my LG LED TV, I took this TV to gift someone but the birth day of my cousin passed as flipkart delivered the TV late.. Moreover the TV was small for our house and we did not wanted to use this… Ia sked for a return and refund on packed unused TV BUT FLIPKART REFUSED… When FLIPKART refused to return it after one day of delivery as I did not like the audio and picture quality (which u cannot see online); I felt dejected customer and regret doing s much shopping with flipkart in past.. • Order ID: OD[protected] Item) I also gave flipkrt an option of buying a more expensive TV FROM THEIR WEBSITE SO THEY DO NOT HAVE TO RETURN ME THE amount paid for LG TV…and I can pay the difference, I WILL NEVER EVER SHOP AGAIN FROM FLIPKART…

I purchased MI3 from Flipkart on 6-Oct (OD[protected], delivery date promised at the time of order was 13-Oct. When I didn't got my consignment till 14-Oct, I tried their CS but CS response was very poor and repeated attempt to understand the situation resulted only in below Response: "I’ve notified our courier partner regarding this delay and we’ll ensure that your order for ‘Mi3’ is delivered to you in the next 4 business days on priority." What the hell next 4 business days I checked the site it says item in Bhiwandi Sort Facility from "Sun, 12th Oct", (Flipkart need more than a week to deliver the item from Bhiwandi to Thane ?) This is very frustrating and unacceptable. On 16-Oct they changed the delivery date to 17-Oct from 13-Oct. Till Date i haven't received my consignment.

Dear Concern, I brought one "Sonata Superfibre Ocean III Analog-Digital Watch - For Men, Women " watch from flipkart on 08th Sep'14 through order number : ODA[protected]WNAIQ00. When I received this watch I was not able to use it or check it properly as I was out of town due to my office work. But from last 7-8 days I start wearing this watch and within 3 days the second PIN of this watch found broken. You are requested to please provide the refund for such inferior quality product or I will check for any other product. Please arrange closer of my complaint on priority. Ashwani Kumar # [protected]

FLIPKART SELLS REFURBISHED AND OLS PRODUCTS AND HAS NO RETURN POLICY Edit this post delete this postPosted on Oct 17, 2014 under General I FACED A LOT OF TROUBLE WHEN I ORDERED FACE CREAM FROM WSRETAIL(FLIPKART), CAUSING ALLERGY ON MY FACE, I RAISED A COMPLAINT TO FLIPKART FOR RETURN OF ALL THEIR COSMETICS WHICH I ORDERED.BUT FLIPKART HARASSED ME AND REFUSED TO REFUND MY MONEY. I WILL NEVER SHOP FROM FLIPKART AGAIN.

I have ordered gold coin in flip kart on big day deal .. I got it on 15 Oct 2014 ..I opened that pack in front of ekart delivery boy but there is no gold coin inside it but a plastic box. I have raised a complaint in flipkart.They r not bothering at all..BUT THEY TOOK PAYMENT OF 14000..

Order # OD[protected] placed on Big Billion Day 6th Oct 2014. One of the items (Lenovo Tablet A7-30) not received but they have updated as DELIVERED. Flipkart delayed the order 3 times and kept postponing the delivery with daily sms that it will be delivered by end of day. On 15th the delivery guy came up rang the door bell and lo he did not bring the product, Said " I forgot it in Bilekahalli office, will be back in 30 minutes with the product " . Since then he never returned and worst is that Flipkart is showing the Item as 'Delivered'. and showw the time as 2.42 AM as the delivery time !!! This is complete cheating by Flipkart, or the courier guy who has ran away with the product !! DON't KNOW !! Now I cant even cancel the order, It shows only 'Return', how can I do that, I do not have the product !! The complain # on flipkart is WSRP[protected] [Incident:[protected]]. No action taken ! -Ranjeet [protected]

I bought MI3 mobile on big billion day, due to server issue I couldn't use credit card (there was 10% cash back offer for citi bank Credit card), so I had to choose cash on delivery. At the time of deliver they came with swipe machine and I paid the amount through credit card but as per them cash back is not available, though I am using same credit card and paying to the same WS retail, but this 10% cash back offer is not given to me. Please look into this and help me that Flipkart should consinder my order as part of cash back offer. My Order ID :OD[protected] Thanks, Anand

Flipkart i.e... Sophisticated Cheaters... I tried for an hour to place an order on Big Billion day sale but their payment system was screwed so I couldn't place an order online. I called them up to inquire, and thats when they informed me about the mess with their system, asking me to place my order over phone OD[protected]. Also, the delivery date informed to me over phone was 15 days from the date of the order I.e. 21st which was not feasible for me considering the festive season though the representative taking the order told me that the order will be delivered in a week to max 10 days so I shouldn't be worried. I placed an order for two shirts. For an entire next week, there was no update about my order so I called up CC inquire about the same. The rep told me that the order is not processed yet though he has escalated it and now it will be processed. He had no idea why the order was not processed for the whole week and thats when I demanded the order be delivered to me around Oct 16 as assured by the rep taking order. They made me on phone for 6 hours that day and made me talking to 6 different supervisors and managers to no avail. There was no development about my order after 2 days of this discussion so I wrote to Sachin Bansal escalating it from my side. I received an acknowledgement from Flipkart stating that they have received my concerns escalated to Sachin Bansal and they will get back to me in 24 hours. Since than, I followed up with Sachin Bansal and the email from which the reply came for next 3 days but there was absolutely no response from anyone. On the 4th day, I called up CC and remained on phono talking to their 5 diff representatives to no avail with a fake assurance too have the issues resolved in 24 hours. But there is no response as yet so I am filing a complain here. In between, I received one of the two shirts ordered but it is of wrong size than that of the ordered. Today, I received a msg saying that the shirts I ordered is out of stock, and I can purchase it when it is available. This was selling on their website till y'day but. They are just luring customers with items tagging them at a very low price and only lucky ones may get it at a low price but when it comes to sell it to all even after placing an order, they will just cancel the order stating unavailability of the item. They are nothing but literal jerks.

dear pack of losers, this has reference to my order No. OD[protected] dated 6th october. The so called BIG BILLION DAY. ACTLY IT WAS THE BIG LOOTERS DAY. There is no deliver of my order of 3 perfumes. i have been calling repeatedly but i get no relief. this is the worst experience and worst online shopping portal. you bloody flipkart ppl should me banned from india in carrying out e-coomerce business in india. u should rather take up a job of fooling the innocent buyers as u ppl bloody excel in that. most pathetic service ever. i have no clue as to when will i get my order delivered. will i ever get it or no. u ppl are the biggest losers, an organizatiob which just cheats on ppl and make false promises. its a bad wish from all the buyers who have been troubled and cheated by you and your bloody false promises. i swear u ppl are goin to be screwed cz u ppl hav cheated the ultimate strength THE BUYERS. i cant stop cursing u ppl for doing this, blooody [censored]s go dwn to hell.

flipkart is a clear cheater. Altering prices, posting dummy reviews, deleting some of my reviews, not disclosing any details of the complaints redressed/solved, Kindly look into the activities of flipkart and also form policies for e-commerce

Without any intimation you cancelled my order due to the reason of not reaching the mobile call. While order we mentioned the correct address that any person can reach there, but you did not deliver the product and cancelled the order and also stating that make fresh order. You want to fool the customer... How the customer is looking like...

I had placed an order for Canon Powershot SX700 HS (with order ID OD[protected] on October 06th. The item is confirmed on Oct 06th itself and waiting for the seller to ship the item. I called customer care for 4-5 past several days and got response like follows: 1. On Oct 13th: "Your item will be delivered to you as intended on Oct 14th". 2. On Oct 15th: "We will resolve this soon." 3. On Oct 17th: "Your item has been cancelled by the seller VALUEBIZ and you need to cancel the order from your end too! If you want the item, you can buy it again (at a higher price of approx. Rs. 2000/-) from another seller." This is ridiculous and the only thing that customer care is insisting me is to cancel the order. For anything I say, they say that "ok we will cancel the item". To summarize, 1. I was not informed before buying about the product being out of stock. 2. I was not informed that product is out of stock till today. 3. I was reassured for several days that the product will be delivered to me. 4. I was forced today to cancel the order and if necessary buy the product for Rs. 2000/- more. All of these are critical mistakes from Flipkart's side which are not acceptable. All I can say is that they are losing customers by this.

This is with reference to my order number OD[protected] which I placed on 6th October 2014. The delivery date published at the time of purchase was 13th October 2014. Later, it was delayed and changed to 15th October 2014 and was informed to me. To my surprise, I didn't receive the product on the expected delivery date and when I reached to their customer care then only I was informed that it has been again delayed. When Flipkart can't make it up to customer service/satisfaction, they don't have any rights to claim being the top e-commerce enterprise in India. Moreover, I have spent my time and money calling customer care of Flipkart more than 5 times in past two days and which was of no help. They just asked me to be patient and wait as the product is supposed to be delivered by a third party vendor i.e. ekart. They are/were not ready to take the ownership and responsibility of this issue. I am not getting it product without any communication from Flipkart. This is a pain to me and disgrace to Flipkart. I would suggest some strict action to be taken against Flipkart

Order ID: DW[protected] Items) Seller: Bookmywish Review Seller Order Date: 9 October, 2014 4:59 PM Amount Paid: Rs. 720 through Cash on delivery I have received only 1 item in the packet.. This is highly shameful thing done by FLIPKART. Was the Big Billion Day, just a way to loot the customers and not give all the items in the cart. This is really NOT NOT ACCEPTABLE. I NEED MY MONEY BACK, will not do any order in the future now.

order id#OD[protected], you made me wait for almost 12 days, finally i want to say you made me fool infront of my friends. i got many rumours raised flipkart on the bigbillionday . i need my product which i had ordered. i beleive u dnt say no..i m very tensed

his is with reference to my order numberOD[protected] which I placed on 6th October 2014. The delivery date published at the time of purchase was 14th October 2014. Later, it was delayed and changed to 16th October 2014 and was informed to me. To my surprise, I didn't receive the product on the expected delivery date and when I reached to their customer care then only I was informed that, they tried reaching me. which they have not done I had already paid for the product and never expected such a delay. When Flipkart can't make it up to customer service/satisfaction, they don't have any rights to claim being.

I have been an old shopper with flipkart, and always went with trust to place orders at flipkart, But I faced a disastrous experience with the, the literally cheated me on my LG LED TV, When they refused to return it after one day of delivery as I did not like the audio and picture quality (which u cannot see online); I felt dejected customer and regret doing s much shopping with flipkart in past.. • Order ID: OD[protected] Item) I also gave flipkrt an option of buying a more expensive TV FROM THEIR WEBSITE SO THEY DO NOT HAVE TO RETURN ME THE amount paid for LG TV…and I can pay the difference, I WILL NEVER EVER SHOP AGAIN FROM FLIPKART…

This is with reference to my order number OD[protected] which I placed on 6th October 2014. The delivery date published at the time of purchase was 11th October 2014. Later, it was delayed and changed to 15th October 2014 and was informed to me. To my surprise, I didn't receive the product on the expected delivery date and when I reached to their customer care then only I was informed that it has been again delayed. I had already paid for the product and never expected such a delay. When Flipkart can't make it up to customer service/satisfaction, they don't have any rights to claim being the top e-commerce enterprise in India. Moreover, I have spent my time and money calling customer care of Flipkart more than 5 times in past two days and which was of no help. They just asked me to be patient and wait as the product is supposed to be delivered by a third party vendor i.e. Delhivery. They are/were not ready to take the ownership and responsibility of this issue. Having paid for the product and not getting it for the past 12 days without any communication from Flipkart. This is a pain to me and disgrace to Flipkart. I would suggest some strict action to be taken against Flipkart.