Flipkart Complaints & Reviews

My sister in law has ordered Motorola G (2nd gen) and the shipment was supposed to delivered on 01st Nov 2014. No one turned up on 01st Nov 2014. We did call up flipkart customer service and they said that the delivery date has been changed to 05th Nov 2014. After frequent calls and request to flipkart they said the phone will be delivered on 02nd Nov 2014. This has actually delayed lot of my work since I need to travel to UK ON 07th Nov 2014. Order number is OD[protected]. Finally the courier person came up with the mobile on Sunday (02nd Nov 2014) at 9.28 p.m. in the night. I don't think this is an appropriate time for a courier person to come with the delivery. Me and my family was out since that was a weekend. I did call the courier guy on the next day and he said you can collect the package from their Fatima Nagar, Pune office. I did visit the courier office but the situation so horrible there no one knew where the package was. Even the agency owner was there but he cooly said that the mobile will be delivered today, you can simply back to your home. But no one turned up to deliver the mobile today also. This is pathetic and ridiculous service from flipkart. They have hired a courier company who doesn't know where the shipment is. Moreover employees working with the courier company was stamping on the courier packet which customer has ordered from several different e-commerce retail website. They are least bother about the safety of the product. If flipkart can do a audit to the Fatima Nagar office (Delhivery Couriers). The situation is horrible, they do not have track on anything and people will stop buting products online if they see their products lying like garbage in the godown.

I booked a Nikon camera model P520 on 23rd oct'14 vide order no.OD[protected] from flipkart for which the vendor was 'lootlo' and the quoted price was Rs.16999/- with free delivery and 4GB card+Carry case+HDMI cable The same day I received a call stating that Flipkart is having only refurbished camera in stock and suggested me not to buy and cancel the order. When enquired, caller introduced himself from nikon co.Subsquenly informed the Flipkart with the caller mobile no. and asked about the identity of the caller. They just asked me to ignore the call and ensured me of necessiary action against the caller.It was sure, call was not from Nikon but from their vendor 'lootlo' Next day, I received a massage from Flipkart stating that order is cancelled and the amount will be credited to the account.Immediately, contacted Flipkart and asked for the reason of cancelling the order. I was surprise to listen their version instead they told me that I have cancelled the order. Where as I have never cancelled the order or made any call from my registered mobile no.regarding cancellation.I asked Flipkart to provide the mobile no. of the concerned person who instructed for cancellation of my booking. They casualy said that within 24 hrs. I will be informed but a week passed, .not received any reply.Again contacted and demanded to dispatch the booked material immediately. They have taken time till 11th nov'14. Also to my surprise, Again, Flipkart has placed the same advertisement with same vendor ie, 'lootlo on their site but this time price is increased from Rs16999/-to Rs19999/-.Hope Flipkart will keep their promise and despatch the material.

Hi Sir, 6 days ago i was ordered a new mobile cover along with earphone for Rs. 899 in Flipkart and I was paid a full amount thru Cash on delivery. but my received product is totally different from what i was ordered.My time waste and Money waste.customer care user answering to me "this product not available and we will return the money". but that product now available in flipkart but price is changed (Rs. 1394 Rs).I don't need any silly reason with refund. Because this is not my problem. It's your problem(flipkart) .Who is checking the product before package? This is not a small problem.So resend the correct product to my address immediately . i was waiting for product replacement. Product Name: DMG S View Flip Book Cover Case for Asus Zenfone 4 (Pebble Blue) + Black Earphones + Matte Screen Combo Set Product Order ID:OD[protected] My Email :[protected]@gmail.com Mobile Number :[protected]

I am ordering Moto G 2nd Gen 2014 on 17 Oct. with make payment trough SBI Card . Flipkart give estimate delivery Date 5 Nov. my Shipment reach First Flight Nearest hub Ambikapur on27 Oct. then First Flight Return my Shipment to Origin says "No Field Station". i quickly contact Flipkart care they say me your order is canceled due to technical error. i can't Expect like this From India's Biggest Online mega store. then i receive an Email form Flipkart regard " We sincerely apologize for the inconvenience this may have caused you". What you Say ? my Dhanteras porches wash out. And also says if you interested Moto G 2nd Gen Then Reorder it, i Want to know that Flipkart Still Offer me 1250rs Cash Back. for their Fault.

I bought a set of earphones from flipkart Tekfusion Ecoofers In-the-ear Headphone which tangled and broke whlile i was listening music on my phone i bought these earphones on 4th august 2014 my order id is OD[protected] its under warranty

I bought a pen-drive on 12/01/2013. after 1 year it is not working, but it has a live time warrenty.so, I request you to refund my money or change product as soon as possible. my complaint id details in[protected] my phone no-[protected]

This is bring to your notice that i have booked TP-LINK router model no TL-MR 3420, quantity -1 No. vide order number OD[protected] as on dated 31.11.2014. Yesterday on dated 02.11.2014 on sunday i received the courier against COD. After payment of 1890.00 cash they hand over parcel to me. when i opened the box it contains other product which cost only 680.00 rs (product of D-LINK ROUTER DIR-600). i was shocked that time and immediately submit online complained to the flipKart. on monday 03.11.2014 There was Mr.seeraj bilal from flipkart through which have made a complaint about wrong product delivery. after assuring me that product will be deliver with in 2 days some ledy call from flipkart and so roudly talk with me that now product is not available with us and i[censored] want yout money refunf or wait for 1 or 2 week. Kindly understand my problem and resolve immediately. Regards Rahul Shah Mobile No.- [protected]

I had boought a touchstone metal bracelet online through flipcart.It was delivered on 18th october, but that item is faulty, i have the bill for the same.Please help me where should i complain for this.My contact is [protected]. Regards Prathibha

Haven't received my order ID OD[protected] yet which was placed on 17th Oct 2014 Moto G 2nd Gen worth 11749/- & tried calling customer care representatives. Such a worst experience & no one bothered to give genuine answers & updated wrong into on website saying that the consignee is not available & never ever going to buy anything in future & also logged a complaint against this. Soon will be coming in media as well about pathetic service

Dear sir, I purchase roce cordi watch with online flipkart.1 day the lock was not work call customer care he suggest go to local service staiton.after that 4 days go watch time not properly work and the pin was not good its hard to adjust the time.we replace new pin & motor due to timing adjustment problem.After all 1 month after watch colour was remove. All the above it may found the product was poor. i want to good quality product if not possible pl refund. My Emil id:- [protected]@gmail.com Contact No:- [protected]. With Regards. Rajesh Gudekar.

I have buy SONY LE TV KLVP B from Flip kart on 18 th oct 2014. Order Id is OD[protected] .The product was delivered to me on 24 th oct. It was in the Scheme that if buy any LED, LCD from Flipkart, Demo & Installation will be arranged by Flip kart with in 72 hours from the date product delivered. .today is 3rd nov. 10 days, 7 working days have gone i have note received any reply from Flip kart. I have send number if e mails to customer support, number o calls 5-6 times in a day, but no feedback from there end. Please let me know weather Flip kart can arrange the Demo & installation Process or not or i can contact Consumer Court and Sony Directly to solve this issue. I have paid full amount to Flip kart for that . even after paying i am not gtting service. awaiting urgent reply in this matter For any issue call me on [protected] Regards: puneet Bhambri

I have ordered "Redmi 1S" on 28th October, 2014 and i got confirm mail that it will reach by 3rd November, 2014 but still I haven't received the courier of my ordered item. I think FLIPKART is no more interested in their consumers and will loose it's credit and also in my friends circle group I am going to inform everyone not to purchase any of the item from this website as they previously already lost their credit on "Big Billion Day" to make consumers fool.

I booked Moto E mobile in flipkart (6299 Rs) on Oct 17, 2014. But still order has not been delivered. I called many time to flipkart customer care & they are not responding properly. Today (after 16 days) they told me that you book for another one & your order has been cancelled. But now this mobile price is 6999 Rs in same flipkart. Please help me to get that mobile in same price Flipkart order no: OD[protected].

I was supposed to receive my #MotoE on 30th Oct. #Flipkart asked to wait till 3Nov. On 3rd Nov I am again asked to wait till 5th Nov. Finally I decided to cancel the order and get refund rather. Even if I could have got a delayed order what is the guarantee that the product is genuine? #Flipkart is fraud. and #Delhivery is the worst option they have chosen as a courier partner. I guess the product is stolen on the way only. Beware!

6 Oct – i ordered an item on #BigBiliionDay - Flipkart deducted money from my account and gave expected delivery as 10th Oct. 10 Oct - when i contacted customer care they delayed delivery to 13th Oct. 13 Oct – again i contacted they said delivery will be delayed by 5 days and i can expected it on 18th Oct 18 Oct – i called to customer care before leaving for Diwali Vacation; they said it will be delivered on 19th for sure so i decided to stay in city for the day. 19 Oct – i again called and they said delivery can’t be made on that day as it was Sunday – so i stayed in city for one more day. 20 Oct – i waited for shipment, I tried my best to get my shipment i even asked contact number of delivery agency so that i could collect it They said “Shipment Cancelled by Seller” surprisingly i got mail saying your item will be delivered on 26th Oct I was done! i cancelled order – Flipkart said my amount would be refunded in 8 working days. 27 Oct – i got mail – saying amount would be refunded till 3rd November 2 Nov – Flipkart said amount will be refunded by 12th Nov. I was #big fan of flipkart before #bigbillionday – i guess they are losing their loyal customer! Flipkart should pay me interest of 1 month. BTW Amazon keeps promises !

I am in process of filing a consumer case against flipkart, And would like support from all consumers who suffered at hands of flipkart.. I am claiming for 2 causes 1- Regarding refund for my order OD[protected] 2- Also for a social cause in providing a consumer court Notice to flipkart in having a stern policy on good bought on exchange (why flipkart has a non refund policy on items bought on exchange because this leads to suffering of consumer at cost of profitability of flipkart Please respond with your emails or contacts to this posting (especially if you live in NCR), I WILL LIKE TO INVITE YOU FOR HEARING OF MY CONSUMER COURT CASE AND ALSO GIVE A LETTER SIGNED BY ALL SUFFERED CUSTOMERS TO MY ADVOCATES WHICH WILL STRENGTHEN OUR CASE AGAINST FLIPKAT AND HELP GIVE OUT A STRONG MANDATE TO FKLIPKART.. MY MAIL ID IS [protected]@GMAIL.COM

I purchased a Moto G from flipkart on October 06, 2014 however the same is not delivered yet (November 01, 2014). Almost they have taken a month to be delivered the product in India. They are only distributor of this product otherwise i never buy anything from flipkart. I am unable to understand, why the Motorola having tie up with this cheap type of company (Flipkart).

Despite several follow up tv installation not done. Tv delivered on 25th oct 2014 but installation not done till date... Commited date was 2-3 days from the date of delivery. Nothing happened... please look into it and i would like to be suitably compensated for the delay and service deficiency. Regards raghuram [protected]

ordered nikon camera on 20 oct 2014 with OD[protected] No. expected to get delivery by 28tt but in vain. called customer care and registered a complaint, assurance given that will get delivery by 1st nov but in vain. called again and assured to wait till 6th nov. i did a mistake by paying the money inbefore through my debit card. am requesting all the customers who ever wants to purchase a product dont ever pay inbefore. customer care people are asking me to go consumer forum and do what ever you feel like. pls anyone can suggest how to approach a consumer forum or lodge a police complaint against flipkart.

This is regarding the misbehaviour of local courier partner's field executive for delivering the product Moto E.He just called and gave order either to come at his place to take the parcel or else he would send the parcel back .I checked my product status at flipkart site and its showing consignee refused to accept whereas its not true because product was never delivered to me. I complained the same to flipkart and they assured me that product would be delivered to me with in November 01, 2014 before 7 PM but still its delivered to me and when I called at customer care they are giving me excuses that they are not able to connect with our courier partner's because they do not work after 7 pm and we don't have any answer or update that why it was not delivered. This is really being frustrated . I just want the exact date when product would be delivered beacuse its already too late.