| Address: Gurgaon, Haryana |
Hello,
I ordered (Order No OD[protected] LG LED TV on Flip cart on 6th Oct'14 and delivery schedule was 7th oct'14 between 8AM to 10AM. Suddenly on 7thOct'14, I got a message that my delivery date has been changed and the same will be delivered on 12th Oct'14 between 6PM to 8PM. The product I ordered was to be given to someone very near to me on 9th Oct'14 on his special day.
Finally I asked them to cancel the order immediately on 7th Oct. After lot of discussion, The Customer Care executive Mr Parichit told me that order has been cancelled and you will get a confirmation within one hour but nothing happened. I checked it on 8th Oct morning again, Order was still there. Then again I called Customer care and talked to Mr Regen Singh and after a discussion of 35minutes on phone, He told that he is unable to cancel the order. Then I asked him to transfer the call to your team leader and the I talked his team leader Mr. Krichitya (name may be different) and he told that you will get order status by 2 PM on 8th Oct'14.
I need to purchase LED TV immediately from near market for 9th Oct but still waiting for order cancellation.
If I have contact number of Binny, I have spoken to him for this fraud.
Hello Mr Binny, If you have seen this, Please do the needful immediately.
Regards
SP Singh