Flipkart Complaints & Reviews

I had Ordered Philips "40PFL4958 40 inches LED TV" on The ‘Big Billion Day’ sale and received the Order ID for the same which is OD[protected]. This order was done on 6th Oct 2014 around 8.35AM but after few hours I received a message saying this particular order has been Cancelled. Right from that moment i keeping calling to Flipkart Helpdesk but couldn't get them till late evening. When I spoke with Flipkart executive they said this order is cancelled due to multiple quantity has been purchased and ended up by saying 1 customer can buy only 1 quantity (this is no where mentioned in the Flipkart terms and conditions). Now they are not ready to reopen the same order ID.

Dear flipkart, Order no.: OD[protected] I was aware that my order wont be cancelled and i wont get refund any refund. But you cheated us. While placing order i was assured that order would be delivered on 13th. After 1 hr of placing orser and paying for it i got mail that my order will be delivered till 20th. Wtf ! Is this now? I need my order on 13th Else repay me my amt. You are so fraud that u dont think necessity in replying any mails. U frauds.

The offers on the products was not available and the prices was also high than the usual and then they will tell huge discount how can you give a page on times of the india front page the product was not only available like samsung tab 2 p3110 you say at rs 1390 it was it og price and jbl speakers, kodak camera, singer hand blender and karbonn a5i mobile at rs 1 fake you are not capable of doing this big thing you are not big like snapdeal and amazon please do the big billion day again I am not satisfied with the app and the website

Dear flip cart as per your website advertisement it was clearly mentioned that there will be no cancellation and no refund policy. secondly i was given my order no confirming that my order was placed accurately. In your mail you are mentioning "in order to provide equal opportunity to all customers you are cancelling our order", kindly explain how it is an equal opportunity for us by getting our order cancelled. No where it was mentioned that preference will be given to one particular method of payment. I hope my cash on delivery will not be a reason for same. i hope you understand doing so can create lot of legal hassle for you. you cant be biased for any consumer based on mode of payment. COD is one of first mode of payment in your site. *if my order is not delivered to me I will take shelter of consumer court.* *Hope you will understand your responsibility and abide by law of land.* for your ref order no is order OD[protected] . regards Dr sunil kumar [protected]

I ordered a television yesterday morning (6th Oct 2014) on Flipkart and made the payment using my debit card. In the afternoon, I get a message stating that the order is cancelled and the money will be refunded in 2 weeks. Cancelling the order (Order ID - OD[protected] after accepting payment is unacceptable and an unethical practice. In the afternoon, they started selling the same product at MRP. Not sure if this is a sham and is happening to most customers. I have not had issues with flipkart earlier and Flipkart should honour its commitment. My money is stuck for 2 weeks at least (hopefully i will get it back).

Hi Team I have been following up flipkart team for a new Mobile phone Mi3 xiome. Many offers come on this phone i haave seen today i was able to see product available. But some issue because of which was not able to buy when i contacted customer care they said you will be able to order after one hour and after one hour product was on coming soon tag. Please do let me know if product will ever come at flipkart.

i have ordered Moto E on a BIG BILLION DAY SALE at Rs 1500.and it was ordered successfully.but around 7:pm the order was cancel itself.how is it posssible when they clearly mentioned that once it was order you would not cancel it.than how can they canceled it.now they gave Rs1500 as a appology.please do something so that they will not do this again.my order id is OD[protected].

Again cheating with offer for those who you placed order for MOTO E Rs.1500/- On Terms and Condition, #1 - Flipkart is liable for only the amount that the customer has paid. Order may be cancelled at any time. #2 - This offer is valid until stocks last or till the offer ends How can I trust the flipkart now? flipkart may cancell the order at any time. Who is possible for if order got cancelled means? Also I have placed 5 MOTO E orders. But they are providing the offer for one MOTO E with 1500 on Wallet and 1500 as Offer. Order Details OD[protected] OD[protected] OD[protected] I wanted the Orders Placed to be delivered. I will not accepted the Refund and Offer. If not, Flipkart has to face legal process. Email from Flipkart. Hello, Please accept our apologies with regard to the cancellation of your Moto E order. This has been an unfortunate fall-out of the fact that we truly did not anticipate such a tremendous response to the Big Billion Sale, such that it caused a severe strain on our capacity to serve you. However, keeping in mind that we feel responsible for the discomfort caused, we are making the phone available to you at Rs.5499. You would already have received a credit of Rs.500, and apart from that, we will be adding an additional credit of Rs.1000 to your wallet by the end of the day (7th October). You can use the combined credit of Rs.1500 towards the purchase of the Moto E and therefore get the phone at a price of Rs.3999. Alternatively, you can also use this amount to buy any other product listed by WS Retail. The phone will be available for purchase from 8th October until 31st October, 2014. You will need to login with the same id that was used to place the initial order on 6th October as this offer has been configured to that particular email address. You will only see the offer price on the checkout page. Again, we are truly sorry for the inconvenience this has caused and thank you for your cooperation. Have a great day! Warm Regards, The Flipkart Team

I have booked MOTO E mobile on " The Big Billion Day" on Flipkart.com. Order ID : OD[protected]. After few hours I received a mail stating the order is cancelled and the amount will be refunded. I need the order should be processed not the amount refund.

Order ID-OD[protected] I placed this order in the morning of 6th Oct, 14 for Xiami Redmi 1S through COD amounting 5999/- I called up the customer executive between 10 -12 am yest i.e., 6th Oct, 14. Her name was Pooja. She assured me that this orde will be cancelled and I can go further place the other order including RedMi 1S and Asus Zenfone amounting more than 10K through my Citi bank card to get the casback offer. I have the recording of the talk too Therefore, Order ID- OD[protected] under this order Id, I placed order for Xiomi Redmi 1S and Asus Zenfone 4 amounting a total of 10, 998/-. payment thr my Citi Bank card. But instead of cancelling my COD order, they cancelled the Red MI 1s of CItibank payment order without any intimation.or asking me. This is not done.I want the 10% Cashback or Cancel all my orders. I dont want to deal with Flipkart in future if such fraud things u do. Contact Email ID- [protected]@gmail.com

i ordered Moto E @ Rs 1500, on Flipkart Big Billion Offer but suddenly at night i got message that they cancelled by flipkart. and offeres me a rs 500 Wallet money, i dont need your sympathy flipkart i need my moto e at rs 1500 and delivered it as soon as possible. We are so angry about this. lets do something.

I have ordered MOTO E on 6th October 2014.it belongs to Rs.1500/-. But the order is canceled by the Flipkart themself.what did they mean about the cancellation. This very bad to here.it makes me very anger.I want this offer back.else I will take this issue to consumer court.

During big billion day sale on 6th Oct 2014 4 Flipkart was offering " Moto E mobile for Rs. 1500 ". I ordered moto e my order is approved but then it cancelled by flipkart itself. now they are offering rs 1500 for me. but i want moto e at rs 1500 as i ordered it and kindly delivered it. We dont want wallet money we want MOTO E which you cancelled ..

I ordered Moto E @ Rs.1500 on Big Billion Day (6 oct) from flipkart (order no : OD[protected]. and got a confirmation SMS and EMAIL. But at 10.50 p.m. on the same day I got a sms and email about cancellation of my order. In email they said that due to price error we are cancelling your order and they give me 500 as flipkart wallet balance. well I place my order at a time when flipkart website shows moto e @ Rs. 1500. So how can be a price error? @Flipkart have to give me Moto E in same amount as mentioned above. I do not need any kind of reward I just want moto E. Rohit Karkar [protected]

Flip kart, is creating Demand for certain products that are sold on it artificially. The incident that I want to share is on sale of Red mi 1s on Sep 30th 2014. The website announced the sale of Phone from 2PM and it is on first come first basis for the first 60, 000 registered users. I wanted to mention that while registering in website, there is no limit and time constraint at all. It accepts the registration for 'n' number of email ids and even before the sale started. I was logged in the website from 1 PM. At 2 PM exactly, when the sale was opened, immediately it showed 'Out of Stock'. If Flip kart plans to sell only to the first registered 60, 000 users, they could have stopped the registration when the maximum limit is attained. Doing nothing at registration, it clearly implies that Flipkart is creating Demand for their products sold artificially. This is NOT ETHICAL way of selling the products

During big billion day sale on 6th Oct 2014 4 Flipkart was offering " Moto E mobile for Rs. 1500 ". I had ordered 2 phones my Order was approved by the flipkart itself then my order was automatically cancelled by them without any confirmations. I has spend my whole day time and effort spent to track those offers on flipkart. After seeing the Moto E Offer at Rs 1500 I ordered it for my brother and for friend, and at 9.30pm i got message that says Refund has been credited to your wallet. This is clear cheating done by flipkart by giving fake offers and created inconvenience for lot of customers. I have a group of people with me who where the victims of this fake play by Flipkart. And we want justice and want ordered MOTO E at this price 1500

This is the live example of how flipkart fooled everyone on "THE BIG BILLION DAY" FLIPKART canceled my MOTO E order which was bought for 1500 rupees...and there are many out there who experienced the same... this was not expected from flipkart on their first ever big sale... The reason they gave for the cancellation is the ERROR in price... so what flipkart? the products you sold like pendrives for rs 1 and samsung tab 2, camera for like 1300rs are also supposed to be errors isnt? FLIPKART CANT EVEN FOLLOW THEIR WON TERMS AND CONDITIONS: NO CANCELLATIONS AND NO REFUND! I DONT WANT YOUR FLOPKART CREDITS FLIPKART... I NEED WHAT I ORDERED FOR 1500 RS

On 6th october, I HAVE PLACED AN ORDER for RED-Mi phone and spice android one phone using my CITI bank credit card.
Total amount deducted from my card is 11498 rs. at 12:55 IST on 6th october.
I have not got any notification via mail or SMS about my order. I am also checking orders section in my flipkart account, but I am not getting history/detail for my order.
I have tried customer care but it's busy or not reachable, Can someone suggest about this problem, what to do.?

I ordered Moto E on 06 Oct 2014 - The Billion Day (The Cheating Day) for Rs.1500 each and my order id is OD[protected]XXXXXX (2 Items) and it gave me a message like "Order Placed", but in the evening I got a text message that the order has been cancelled and the amount will be refunded to bank account/card. Now they have credited to my wallet not to my bank account. I don't ever seen such a fraudulent online shopping site like flipkart. This makes all of my friends and relatives to get frustrated. And I am sure I wont let my friends and relatives to purchase in flipkart. Sure I wont this site to anyone. I want my product with the same cost (Rs.1500) or else sure I will take this issue to consumer court.

I bought 4 coins on the big billion day and until yesterday all was fine now they have cancelled 3 saying i have done a bulk purchase due to high demand for this item and in order to provide all customers an equal opportunity to avail this great deal we had to cancel all your purchases and they will refund the amount, I had made these purchases via EMI now I have to pay the interest for an order which I didn't even receive. When I asked to refund the amount including the interest they refused for the same and said neither will they not deliver the products.

My question is they making money for the banks by cancelling the orders so that the banks will get the interest and making fool of the consumer.

If they had an issue with people buying more quantity why didn't they stop the costumer from making the purchase yesterday. And the best part is all was okay till yesterday i got messages that the goods being shipped and the all of a sudden the orders have been cancelled. I am very sure the billion day was plan of flipkart to make a fool of billion customers.
I had spent my good amount of time on all this and I am not going to let it go without accepting their accepting their mistakes in writing and deliver my products. I want the product to be delivered.

Jitin [protected]