Flipkart Complaints & Reviews

I was supposed to receive my #MotoE on 30th Oct. #Flipkart asked to wait till 3Nov. On 3rd Nov I am again asked to wait till 5th Nov. Finally I decided to cancel the order and get refund rather. Even if I could have got a delayed order what is the guarantee that the product is genuine? #Flipkart is fraud. and #Delhivery is the worst option they have chosen as a courier partner. I guess the product is stolen on the way only. Beware!

6 Oct – i ordered an item on #BigBiliionDay - Flipkart deducted money from my account and gave expected delivery as 10th Oct. 10 Oct - when i contacted customer care they delayed delivery to 13th Oct. 13 Oct – again i contacted they said delivery will be delayed by 5 days and i can expected it on 18th Oct 18 Oct – i called to customer care before leaving for Diwali Vacation; they said it will be delivered on 19th for sure so i decided to stay in city for the day. 19 Oct – i again called and they said delivery can’t be made on that day as it was Sunday – so i stayed in city for one more day. 20 Oct – i waited for shipment, I tried my best to get my shipment i even asked contact number of delivery agency so that i could collect it They said “Shipment Cancelled by Seller” surprisingly i got mail saying your item will be delivered on 26th Oct I was done! i cancelled order – Flipkart said my amount would be refunded in 8 working days. 27 Oct – i got mail – saying amount would be refunded till 3rd November 2 Nov – Flipkart said amount will be refunded by 12th Nov. I was #big fan of flipkart before #bigbillionday – i guess they are losing their loyal customer! Flipkart should pay me interest of 1 month. BTW Amazon keeps promises !

I am in process of filing a consumer case against flipkart, And would like support from all consumers who suffered at hands of flipkart.. I am claiming for 2 causes 1- Regarding refund for my order OD[protected] 2- Also for a social cause in providing a consumer court Notice to flipkart in having a stern policy on good bought on exchange (why flipkart has a non refund policy on items bought on exchange because this leads to suffering of consumer at cost of profitability of flipkart Please respond with your emails or contacts to this posting (especially if you live in NCR), I WILL LIKE TO INVITE YOU FOR HEARING OF MY CONSUMER COURT CASE AND ALSO GIVE A LETTER SIGNED BY ALL SUFFERED CUSTOMERS TO MY ADVOCATES WHICH WILL STRENGTHEN OUR CASE AGAINST FLIPKAT AND HELP GIVE OUT A STRONG MANDATE TO FKLIPKART.. MY MAIL ID IS [protected]@GMAIL.COM

I purchased a Moto G from flipkart on October 06, 2014 however the same is not delivered yet (November 01, 2014). Almost they have taken a month to be delivered the product in India. They are only distributor of this product otherwise i never buy anything from flipkart. I am unable to understand, why the Motorola having tie up with this cheap type of company (Flipkart).

Despite several follow up tv installation not done. Tv delivered on 25th oct 2014 but installation not done till date... Commited date was 2-3 days from the date of delivery. Nothing happened... please look into it and i would like to be suitably compensated for the delay and service deficiency. Regards raghuram [protected]

ordered nikon camera on 20 oct 2014 with OD[protected] No. expected to get delivery by 28tt but in vain. called customer care and registered a complaint, assurance given that will get delivery by 1st nov but in vain. called again and assured to wait till 6th nov. i did a mistake by paying the money inbefore through my debit card. am requesting all the customers who ever wants to purchase a product dont ever pay inbefore. customer care people are asking me to go consumer forum and do what ever you feel like. pls anyone can suggest how to approach a consumer forum or lodge a police complaint against flipkart.

This is regarding the misbehaviour of local courier partner's field executive for delivering the product Moto E.He just called and gave order either to come at his place to take the parcel or else he would send the parcel back .I checked my product status at flipkart site and its showing consignee refused to accept whereas its not true because product was never delivered to me. I complained the same to flipkart and they assured me that product would be delivered to me with in November 01, 2014 before 7 PM but still its delivered to me and when I called at customer care they are giving me excuses that they are not able to connect with our courier partner's because they do not work after 7 pm and we don't have any answer or update that why it was not delivered. This is really being frustrated . I just want the exact date when product would be delivered beacuse its already too late.

Gentle man I got a book on 31.10.14 of Rs.596(Book No.[protected] Traking No.wsrc[protected]. My OD No.[protected] dated 30.10.14. when I opened the book I saw that the material is not what I expected as written on cover of the book.More over I have forgotten my e mail id, so it is difficult for me to returned the book by e mail. Now I want to returned the book. with regards, Raj Singh, Inspector of Customs, office of the commissioner of customs, No.1 williams road, Cantonment, Trichy-620001 Mob [protected]

Hi Have ordered for Alcatel Mobile from "Flip Kart.com". As promised informed would deliver the product as mentioned below: Date of delivery 1st - Nov - 2014 Haven't been delivered on time and they give some or the other stating it would get delivered at their convenient time. As haven't got any sort of alert regards to the delivery of my product, Tried calling to the customer service number[protected] The call landed in sales department informed to transfer to customer care service as the issue haven't been resolved, One of the escalation Team named "Arbina" spoke for a period of 45 Mnts and wasted my time for bearing no fruits, and the end disconnected my call. Tried calling to the same number the second time, Spoke with Riya who put on the call on speaker and was questioning me some or the other without hitting the topic which am into.And the worst part is none of the Managers nor any of the higher official came for ward to resolve the issue. Its ridicules to have fun rather than sorting the problem, I reliable for the money which have paid, Booking it towards Flip Kart made my day to be in a very sorrow full manner which spoiled the entire happiness where i should have gifted to my would be the same day at the time of party before all ma co worker's nor with my best pal's. Need a Strengthen Action to be taken against the cause made towards me. Regards, John Silas

Hi There, I ordered these by the reference of one of my friend and liked the product with the information which browse from website but when got the package and disappointed with the product as it was without the microphone and i specifically ordered these for my phone. Now i got the earphone and called the customer care they are forcing this product on me with the single line "we under stand your situation but you can't return the product and there is only replacement policy." as i told them in details that i ordered this one for my call and there is purpose of these because there is a major piece is missing "a microphone".The customer-care seems to follows a written lines that they understand but i got another response from there side.I specifically told both the guys that there is no information on the website regarding the product that it has no microphone and if you guys can't replace it with the mice version then please take this product back and response which i got again and again that "we under stand your situation but you can't return the product and there is only replacement policy." well... now m sitting here with blank face waiting for the response from their side, no idea they but i think they will again send a letter saying "we understand..."

sir I done a online transaction on filipkart on 6.10.204 of Rs 91485.00 with 12 month EMI(with interest cash back offer). While placing order on filipkart I was click on 12 month EMI option but transaction was declined by ICICI bank due to lesser credit availability after depositing some amount, my credit limit enhanced and finally ordered by me . at the time entring 3 d secured password(OTP) i again click on 12 month emi option but statement show me full amount without EMI when I call to ICICI call centre it was intimated me that I have to pay processing fee for converting EMI. I put click on 12 month EMI while making online transaction and filipkart and ICICI bank having arrangement for not charging processing fee for converting my amount in EMI and availing cash back I call three time from 13 oct to 1 Nov 2014 an email also but no proper response receive from flipkart yet thanking you

The most unprofessional and cheat online shopping site and would be recommended to no one. I made a purchase of a Prestige cooker 2ltrs on 16th October 2014. Before making the payment I was asked to enter pin code and it said estimated delivery days is 2-3 working days. Hence, I go ahead with the order and make a card payment and guess what, it says expected delivery date is 1st November 2014, that's 16 days. So indeed you all are cheats to begin with. And to maintain your foul reputation you decide to cancel the product after 12 days saying you are processing my refund. I was astonished and disappointed and call your customer service & speak to Abdul, a staff as incapable as your company. He keeps parroting the verbiage, "Aplogise for the inconvenience, we will forward it to concerned deptt and crap like that". And the reason given to me, "cancellation was done by the seller". Do I really care a damn? Did you take my permission before cancelling it and who allows you block someone's money and then refund after 20 days? From 16th October 2014 up till now and still counting... As your supervisor the that she was said 6th. Unfortunately she is not sane and even forgets that bank holidays are not counted in working days. To add to it the refund will take place in 8 working days. I'm sorry but you cant block customer's money and then cancel it when you feel like.Being fed up of Abdul's continuous parroting (He couldn't even speak decent English dude) I ask for a supervisor and I am not out through !. I call back today and speak to Monalisa who pretends as if she doesn't know what the problem is and when I tell her to stop pretending, she remembers that the complaint is registered in her system. And then comes in the not so capable supervisor Soni, who is no better, just that she had less grammatical errors than the rest but she spoke crap too. I demand a refund immediately to my card/ bank acct as its already been 5 WORKING DAYS and mind you, it took you less than 5 seconds to make the payment on your site. So stop playing these foul games and fooling customers. Order No: OD[protected].

dear sir i have purchase on 21 oct MOTO G2 from your website my oder no OD[protected] and my registered phone no [protected] product delevery date was 28 oct 2014 but not received yet problem is i have talk to coustomer care the give me the date 01 nov 2014 in between i have talk again they give me again new delevery date 03 nov. 2014 what is this this is not good for your customers. please look into the metter otherwise i will email to consumer coart . harvansh singh [protected] jaipur (Rajasthan)

This is bring to your notice that i have booked Lenovo A7-30 Tab, *quantity-2 *No. vide *order number OD[protected]* as on dated 18.10.2014 and payment has been already made by credit card for the same i.e Rs.11748.00 for 2 pieces of Lenovo A7-30 Tab.Yesteday on dated 31.10.2014 I received the courier against this order; when I opened the box it contains only *one piece of Lenovo A7-30 *Tab.i was *shocked* that time and immediately complained to the flipKart customer care no.[protected].There wasMr.Vivek through which have made a complaint about the short receipt of one piece of Tab.*The complaint no. is 27864257 dated 31.10.2014* and get assured that I will get My another piece of tab within 24 -48 hours.regarding this we have also received the SMS on my mobile no. [protected]stated that"*we have escalated your issue to the concerned team. We will resolve your problem by 02nd November 2014 6:30P:M"*.Therefore you are requested to send me the courier details of the Balance consignment to know the status of shipment because tomorrow 2nd Nov is Sunday as holiday.Kindly understand my problem and resolve immediately. Regards Amresh Roy Mobile No.-[protected]

I motog (2gen) mobile on 20 Oct 2014 order no OD[protected]. According to your shipment details it should be delivered to me by 30th Oct 2014. But I am still waiting for my product. And no updated status is shown when I am trying to track my order. For this I have talked to customer executive and had registered complaint for the same, complaint id:[protected]. And request him that any how I should get the product by 2nd Nov but again wrong commitment is shown as system generated email is showing my problem will be resolve by 4th Nov. I don't know how to react on flipkart commitment. This is really not acceptable

Respected sir I am sakathivel my registed mobile number is [protected] I have ordered micromax led 40 inchs tv it will be delivered on 27th october but still it will be not installed I am daily call ur customer care he said that it will be installed on after 24 hour's daily said the same reason but still the tv is installed sir when the tv will be installed or not

I have ordered a TV and it got delivere d on time, but for installantion as they mentioned within 3 days it is not done ontime, when i called customer care they are answering same thing like we raised a ticket and it will be done today EOD, past two days and No proper answer from the customer care.

I WNT TO LODGE A CONSUMER COURT CASE AGAINST FLIPKART. MY ALWYER NEEDS TO SEND A NOTICE TO FLIPKART TO LODGE THIS COMPALINT.. I AHVE EMAILED FLIPKART FOR THE COMMUNICATION ADDRESS.. CAN SOMEONE HELP ME KNOW THE OFFICIAL REGSITERED ADDRESS OF FLIPKART AT MY EMAIL: [protected]@GMAIL.COM I HAVE FOUND THE BELOW ADDRESS: lipkart Internet Private Limited Ozone Manay Tech Park, #56/18 & 55/09, 7th Floor, Garvebhavipalya, Hosur Road Bangalore Bangalore District Karnataka India - 560068 MY COMPLAINT TO FLIPKRT WAS AS BELOW: I am one of the customers, whose diwali was SPOILT by FLIPKART, I ORDERED LG TV I GOT THIS TV LATE BY FLIPKART WHICH WAS A ANNIVERSARY GIFT FOR MY COUSIN, AND SO I HAD TO TAKE THIS PRODUCT FROM FLIPKART AS IT WS ALREADY PAID BY ME THROUGH CREDIT CARD, I faced a Cheated experience with the, flipkart cheated me on my LG LED TV, When they refused to return it after one day of delivery as 1- I ordered this product for my cousin as anniversary gift, and as flipkart delivered it late, I could not gift it and had to use for myself as I had already paid flipkart.. 2- However, I did not like the audio and picture quality (which u cannot see online); I felt dejected customer and regret doing s much shopping with flipkart in past.. 3- I explained this issue twice to flipkart but they did not help me… • Order ID: OD[protected] Item) 4. I also gave flipkart an option of buying a more expensive TV FROM THEIR WEBSITE SO THEY DO NOT HAVE TO RETURN ME THE amount paid for LG TV…and I can pay the difference, 4- FOR 20 DAYS MY TV REMAINED PACKED, , NEITHER ANYONE FROM FLIPKART CAME FOR WALL MOUNTING…SHAME ON FLIPKART…FOR NOT ATTENDING A GENUINE COMPLAINT AND RESOLVE THIS… I WILL NEVER EVER SHOP AGAIN FROM FLIPKART…

I have Ordered a product having Order Id #OD[protected] on 24th October for WD hard disk. The Order delivered on the 25th October. However It was an empty box. The inner packer was old and it was quite clear the seal was tempered. I have registered complaint on the same day. But till now there was no update from there side. Every time i call to them they have no revert, They have only one reply plz wait for 24-48 hrs. There Supervisor name Mr. Syed dont even know how to speak to a customer.

i have ordered huawei honor holly mobile on 17th october and after suggestions from my friends i cancelled the order on 18th october.but in my flipkart account the status of the product is showing as delivered.despite talking to their customer care service multiple times, there is no use...can any one please suggest where i have to complain against this