Flipkart Complaints & Reviews

Hi, I ordered a Moto X 2nd Gen Mobile on Oct 6th 2014, on the Big billion day sale offer, i placed the order on cash on delivery Order No - OD[protected] and also there was exchange offer for my old phone Sony erricson arc s for RS.8000.On Oct 11th 2014, E-kart field person came to my home and enquired us how we got a phone on so cheap price and the details abt the phone and also about the old, and later he advised us not to take the phone as the package was hit by a pole and there is a damage to the package. So we sent the package back . Later we spoke to the Flipkart customer, and they advised us to take the package so that they can send us a replacement product, As per their advise, we asked them to resend the order . On Oct 14th 2014 around 1:45 PM, E-kart logstics field person came and delivered the package and collected the cash of RS.24090 and the exchange phone (Sony Ericsson Arc S) from my wife and left the place . Later around 5 PM when my son opened the package, was shocked to see stone in the box ... Immediately we called Flip kart customer care and received a poor response and after several attempts spoke a person called Sathya prakash stated himself as assistant manager he took a compliant (Comp No.141014/099299) and said their technical team will contact us in 24hrs .And we are still waiting for a response from flipkart .Hope we will get a our product or the money.Hoping we get some response or some suggestion on how to proceed with this issue through this forum.

I ordered red mi 1s on 6th Oct 2014 & My delivery date is 13th Oct 2014 but today 14th Oct 2014 is going to over but I did not receive my order yet. This is My first order with Flip kart & I am very disappointed with this kind of service & I have been used other online shopping sites & they are delivered items before they promise to deliver so that's why I am very disappointed with flip kart delivery service & even there is no tracking update available from them My order No is :- OD[protected]

You’ve already purchased one Redmi 1S We couldn’t add your Redmi 1S to cart yet, but we’ve reserved one for you! Please come after a few mins to complete the order. You can complete the payment process by 6:00 PM on 14th October, 2014 (Today). When i have call to flipkart customer care number, they are saying that order hasn't been booked. Really its a [censored]art and it should be totally shut ...RIP flipkart

I have booked the Mobile Phone (MOTO E) on 6-Oct-2014. After booked the phone flipkart company provided the dispatched detail to me, It was 14-Oct-2014. Today is 14-Oct-2014 and I have checked the shipment detail of phone but it was not reached in Pune yet. My order id is OD[protected].

Dear friend i have purchased REDMI Phone but i not received any mail or message to my phone, i got very worst service from your side, since i am using Flipkart for past 2years, Dear friend kindly check it and do full service waiting for your reply purchased date--09/10/2014 E-Mail: [protected]@gmail.com kindly ring me: +91-[protected] With Regards Shafi

i am very disappointed from service of flipkart because i placed an order of xiaomi mi3 on 7 oct of rs 27998 and it is expected to deliver on 13 oct but on 12 oct i got message from flipkart that your order is cancelled becuase of some issue on behalf of courier service and it is misplaced by someone . on the other hand customer service support said that it is retured to warehouse because of some technical problems . i have an issue on your service that no1 can solve this problem caused by flipkart and there is no solution for this service . i talked to customer support 5 times but it is very ashamed to be a customer of flipkart . i have all messges and mails of flipkart regarding cancellation and i will expected delivery of my order as soon as possible unless i will file a case in consumer court against flipkart service i.e. non delivery of order at time and sold out at somewhere at high price in black . early reply will be apprecaited .

I ordered Moto e, two Redmi 1s and digiflip Tablet on big billion day sale but they keep holding my order and when I called customer support they said no record and wanted you disconnected the call more than 10times..very very worst customer service that I had ever... My order ID is OD[protected] Mon, Oct 06, 2014 (OD[protected]

My order on flipkart has automatically cancelled by flipkart because I placed multiple orders of the same item. Order ID - OD[protected]. Basically I wanted a Moto E to purchase as it was the big billion day ! i ordered one Moto E . Then my father came to know about my order and the big billion day offers. He told me to book one same phone for him also . So I had to place multiple orders ! I guess it doesn't mention anywhere that i can't place multiple orders for a specified item !. I have booked a Moto E at price 5499/- . How could they cancel my order without my permmision. I have also talked in flipkart. they said we cant do anything !

Dear Team, This is to bring to your notice that i had ordered a samsung menory card and a asus zenfone from flipkart and the scheduled date for delivery was 11th and 13th oct. But till date i have not received the order and have been struglling to get a solution from them. The customer service sucks. they have a standard script that they just keep on using. My order id for both the order is OD[protected] and the other is OD[protected] Request some help on the above

Hello flipkart, ur services were good till big billion day. on big billion day I ordered 40 inch TV Order id : "OD[protected]". it got auto cancelled. i contacted customer care, they assured that order will be dispatched. but i am not able to track my order. sent number of complaint emails, i got only acknowledge emails. till now No action taken. these are the incident ids for my complaint mails "Incident:[protected]", "Incident:[protected]" and "Incident:[protected]". I got sick of contacting u guys. this is really frustrating me.

Dear sir/madam, On 13/10/2014 night at 10 pm, I ordered for a mobile for RS 4099. I made payment through SBI Internet Banking, After entering my OTP in SBI account, it showed session expired but my money was deducted for this order. In Flipkart, it shows that I haven't ordered for my mobile and i didn't get my confirmation of purchasing mobile. Please help me to get my money back.

I had purchased egizmos usb data cable Before 1month.but now it is not working. It is said that i can avail warranty if manufacturer Defect is there. But now when i asked for it they Are escaping themselves. Please take necessary Actions against these cheaters. My order details is Flipkart.com Hi Mohammed Saleem, Greetings! Morelife has shipped 1 item in your order and this completes your order OD[protected] Your shipment will be delivered by Tuesday, Sep 09, 2014. The shipment was sent through: Ekart Logistics Shipment Tracking ID: FMPC[protected] TRACK YOUR SHIPMENT Tracking ID may take up to 24 hours to get activated. The following item has been shipped: ITEM QTY SUBTOTAL Morelife eGizmos Samsung, HTC & Sony Android Phones Micro USB data_cable (White, eGizmos Samsung, HTC & Sony Android Phones Micro USB data_cable) 1 100.00 Shipping Charge : 60.00 Total 160.00

I bought Puma Tazon-2 sport shoes from Flipkart on 6th October at a discount and received it today, 13th october. Order ID is D[protected]. The pair of shoes i received is fake and duplicate. I know this because I am already using the original for the last 2 years. As soon as i received it, I compared it with the original and could figure out the defects and duplicate features instantly. I have requested Flipkart to refund my money but they are insisting on a replacement. I am checking on their website and after very careful detailing of the photographs uploaded against the product it is evident that they are knowingly selling a duplicate product. Therefore there is no point in getting a replacement from flipkart and i only want a refund of my money.

I had ordered a Asus Zenfone 4 (Black) which is supposed to come with 2 batteries according to Market sellers. But I have received only One Battery. Plus there is no temporary screen gaurd that is supposed to be for protection till we put new screen gaurd on the screen. Order OD[protected]. I doubt if it's genuine or not as there is no Asus seal on the box too. I wish that the company now will satisfy or complete the above mentioned things. Not Expected this at all ! I want justice to this.

Am order id OD[protected] order dt 09/08/14 invoice dt 10/08/14 MOTO E BLACK IME NO [protected] my mobile had failure due to rain its with in the warranty limit last week gave the mobile to your coimbatore authorised service centre he told that service charges becomes Rs 3600/ it should with in the warranty period so kindly replace the mobile and send a new mobile to my above adress or make it free service as for as earliest THANKING YOU ALAGURAJAN.A

Delivery boy name Naresh Bohra ([protected]) DEHRADUN.The date of delivery of the product is 13/10/2014, which I recieved a message for the flipkart, I was not avaliable at the point of delivery but I said Mr.Naresh Bohra to give it to my hostel warden, but he said that hostel wardon will not give the money, but i have already give the money to hostel for to collect the delivery. The delivery boy Mr.Naresh Bohra didnt listen to what I said and went off.I tried him several times, he says that he is coming but didnt come (calls tried at 2:32 pm, 3:45 pm, 5:15 pm, 6:36 pm ) But the product is not delivered ...This is disgusting...I wanted him be given a strict warning, Otherwise I will put a case, I know a lawyer who are at high places. KEEP THIS IN MIND AND DON'T REPEAT THIS MISTAKE.

I Bought MOTO E From Flipkart In Big Billion Day.. In 3 days without using it, Now my call function is not working.. They just provide some thing in lower price ... Maybe they have supplied replacement pieces in order !! All i want to say That Flipkart is nothing but a good Scamer or maybe Cheater !! Zzzzzzz

I ordered a MotoX Gen 2 on 6Oct2014 on the Big Billion Sale day order ID OD[protected]. After Multiple follow-up no correct information is provided to me! Despite giving me wrong information talking to me foully by not transferring the call to the supervisor and telling me if you can’t wait you can cancel the order. Yesterday, Sunday 12 Oct I called around 6 PM to customer care and they informed me that my phone has reached to Pune Motherhub and will be delivered to me within 24 Hrs. You can listen to the recording ID:[protected]please do hear this call!), after that call too I made confirmation calls and everyone told me that yes it has reached Pune Mother Hub. However, when I called this morning I get to know that it has not reached Pune and will take another day to reach Pune.

I have ordered a product from flipkart on 6 october 2014 for redmi 1s the standard delivery was of 14 october, and on 12 october the product was out for delivary but not delivered till 13 october and on 13 october a message sent from flipkart that i have rejected the order which was totally a lie the i called flipkart they told that the consignment was damaged by them and will not deliver so they cancelled that order and told that you have to apply a new order on next sale my name is Vikas arya registered mobile no-[protected]

I did not want to fall in the trap of their Big Day, so I ordered a gift for a friend the day before their so called BIG Day, which turned out not so big after all. I was supposed to received my delivery on the 11th October and today is the 13th, and i still haven't' received it. The CC executives are lax and say casually, you will get it before 7, as if they are doing me some favour. If before 7 was a specified time, then when people go about asking whats the time, the appropriate response should be its before noon or afternoon. Also previously we would receive notification details of the person and his number who would deliver our products, now that has been stopped too. I can only say that the goodwill that they had built over the 4 years has just vanished because they took their customers for granted. Remember, we are the Romans, and u guys had tried to pull a Brutus stunt, we have a Mark Anthony amongst us who would turn the favour against you. So tread very lightly!!