Flipkart Complaints & Reviews

I PURCHASED THE SAMSUNG LED TV ON[protected] MY ORDER NO OD[protected] 1ST DELIVERY DATE WAS GIVEN[protected] WHICH IS NOT COMPLETED 2ND DELIVERY DATE WAS[protected] WHICH IS NOT COMPLETED 3RD DELIVERY DATE WAS[protected] WHICH IS NOT COMPLETED NOW THEY GIVE DELIVERY DATE[protected] I DONT KNOW WHY THEY REQUIRED 17 DAYS WHEN THE PRODUCT IS IN MUMBAI WAREHOUSE & LOCATION FOR DELIVERY IS IN MUMBAI. THEY GAVE THE RESON FOR DELAY i.e. BECAUSE OF 6 OCT BIG BILLION DAY WHEN TRACKED MY ORDER, FROM THE BEGINNING IT IS SHOWING "Item has been confirmed by the seller" AND NOT UPDATED TILL TODAY I THINK PRODUCT NOT MIGHT BE IN STOCK. THATWHY THEY ARE PROLONGING. INDIAN GOVT MUST TAKE ACTION AGAINST FLIPKART. IF THEY FELL TO GIVE DELIVRY ON[protected] I WILL GO TO CYBER CRIME CELL BKC, MUMBAI & CONSUMER FORUM COURT

195Dear Sir I have purchase a saree from flipkart.com on aug 21 2014 the order number is OD[protected]. But the quality was very poor and we returned back the same on 27 aug 2014 back to flipkart and requested for return back cash. But until today they informed us that transaction has been made to the account number we provided. But till today we are still waiting for the refund amount of Rs.1499/- This issue created us too much tension and frustration. They are not even replying properly for the request and nor the giving the contact number to talk to them in phone. Also i have provided the bank statement to them telling that i have not received the amount. But still they dint provided any proof for bank transaction. Kindly help us to get the refund amount from them.

I BOUGHT AN REDMI 1S MOBILE THROUGH FLIPKART.I GOT THE DELIVERY ON 20TH OCT 2014.BUT THE MOBILE IS CAME WITH DISPLAY FAULT.BRIGHTNESS ALSO NOT WORKING AND THE SCREEN IS FLICKRING.I WANT THE REPLACEMENT OF THIS DEVICE BECAUSE IT IS NOT AN JUST SOFTWARE ISSUE ITS AN HARDWARE PROBLEM. SO KINDLY REPLACE MY HANDSET. I ENCLOSED THE COPY OF BILL WITH THIS COMPLAINT.

Respected Sir, I am Biswal Biswas from Mankar, I brought a Timex analogue watch at 14th oct14 and the order id is-OD[protected]. The cart was delivered at 18th oct14 and when I open the seal of cart the watch was not there. Then I call at your customer support at 19th and they told me I will get a call from them but unfortunately that didn't happen. I hope you understand my obligation and humble request and please take an action. Thanking you.

sir, i have ordered for asus zenfone 5 on 18 oct 2014 by order number[protected] but today is 22 oct but the product has not been delivered and on tracking it is showing it is in new delhi. please look into the matter and take necessary action and reply me. my email id is ansari.[protected]@gmail.com

Hi, I just want to bring it to your notice that i am highly disappointed from your service and feel emotionally hurt. Kindly note that i had ordered a mobile on17 th of oct, the expected date was given as 28th . I don't understand that if the delivery is coming from Bangalore then why such long date for delivery in Bangalore. Then on 19 th i checked the status and found that the system shows consignee not available even through nobody came to deliver the order at my address. I asked the customer care but did not get any helpful response. later yesterday 21, the order came but i was in office so i told the person to come thr, the office is just 10 mins walking from the address i had registered . The delivery guys refused and told me that he will update the addresses and i will get my order today at my office address.(22 oct) Today i enquired at the cust care and they told me that the status is shown as refused to take . also the person whom i spoke was very rude and was eager to take the cancellation as she told me that there was no update of address. Meanwhile i really wanted to have the mobile that i ordered but as a result of all this i cancelled the order and also cancelled my other orders ( including the flipkart first subscription)that were about to be delivered. I do not wish to buy anything from flipkart now even if i have to pay double the price anywhere else. #you apologized to me for such a silly reason in big billion sale, so i dint expect this behaviour from flipkart. Regards, Tilak Agrawal id: [protected]@yahoo.com

This is the big disappointment i am having after purchasing laptop HP Compaq 15-s008TU Notebook from flipkart.com, i have purchased the laptop in the month of september i was very happy after purchase as it was too good, but my happiness changed into anger when i got to know that the laptop which flpkart sold me is 2 months old one and it is already used by someone else... i checked the warranty of my laptop on HP official site where it...

I have online purchased APPLE I PHONE 4S 8GB configuration through flipkart on 18th oct-14, and the same has promised to deliver on 22nd oct-14.on 21st morning i got updated mail that the purchased product(apple phone) is out for deliver but i couldn't receive the purchased oder till 22nd evening.when i asked the courier person about my product he replied that it was misplaced from him, so i launch a complain to flipkart and try to approach flipkart customer care several times but they are not giving me any info about my product nor they are sending any replacement against lost product, every time whenever i use to call them they always have some petty excuses.after doing enquiry manytimes they have extended by product delivery time to 29th oct-14 secretly without my info but they are not sure for that also. lack of commitment.. i have paid for my phone in advance while placing oder.. I am quite depress and physically n mentally harassed from flipkart.. Pls help

Respect Sir/Madam, On 20th oct 2014 I HAD PLACED ORDER FOR ASUS ZENFONE 5 FOR CASH ON DELIVER, BUT I DID NOT GET ANY CONFIRMATION CALL. AFTER THAT ON 21st OCT 2014 AGAIN PLACED THE SAME ORDER ON SBI DEBIT CARD FOR 10% CASH BACK. THE ORDER WAS BOOKED AND THE AMOUNT WAS DEBITED FROM THE ACCOUNT. BUT ON 22nd OCT 2014 WE GET A CALL FOR CONFIRMATION THE PERSON WAS RECEIVED AND CONFORMED IT BUT THE ORDED SBI DEBIT CARD WAS CANCELLED AND CASH ON DELIVER ORDER WAS CAME TO THE ADDRESS. PLS SOLVE MY PROBLE I NEED THE SBI DEBIT CARD ORDER BECAUSE THE AMOUNT WICH WAS LOSS I HAVE TO PAY TO MY FRIEND

Order ID : OD[protected] Dated 16.10.2014 Order Item ID: 11043108 Received on 20.10.2014 Sir The cover does not fit properly and does not close properly. I am very unhappy Please let me Know What I should do in this situation. Please Advise immediately. Thanking You, A.Janaki G4, Brundavan Apartment 2nd. Cross, Patelappa Layout, Nagasettyhalli, Sanjayanagar, Bangalore- 560094 Mob: [protected] : [protected] :

I ordered the product Sandisk ultra dual 16 gb otg pendrive from flipkart on 06Oct2014 and delivery date given is 18Oct2014. Flipkart didn't deliver the product, I got a product cancelation message and email without asking me. It was ever worst experience with Flipkart. It was big inconvenience for me. Didn't expect such customer service. Please take action as soon as possible. Below attachment has proof of email, it has order id and details.

Order ID: OD[protected]Reference Number:[protected]I ordered for Redmi 1s on 23rd September 2014. On 24th September morning it was delivered to me. 24th evening, the delivery body called me and said that flipkart has cancelled that order and has initiated refund and I need to return the handset. I returned the handset. I have got the refund also. Again the delivery boy called me up and said he had some confusion with the IMEI number of the handset, so he would deliver the handset to me again once I make the payment again. To make the payment again, flipkart sent me an URL of CCAVENUE (http://www.ccavenue.com/mer_register/sendInvoice/sendInvoiceRedirect_ccav.jsp?i...⇄ through which I made the payment on 2nd October. Since then I kept calling flipkart customer care. Some people said, they have received the payment, but they don't have permissions to update the status as paid and the backend team should do so. Now suddenly, backend team responded and says they have not received the payment and I should provide a proof from HDFC bank that the payment has gone to CCAVENUE. I took the transaction details of my HDFC account, which clearly mentions that Rs. 5999 has been transferred to CCAVENUE and sent it to flipkart. Now, the flipkart is saying CCAVENUE has not paid them the money and I need to get in touch with CCAVENUE to track where the money went. Attached is the screenshot of the transaction which is a proof for the payment I made through CCAVENUE. Also I have attached HDFC transaction details.

Order ID: OD[protected] Reference Number:[protected] I ordered for Redmi 1s on 23rd September 2014. On 24th September morning it was delivered to me. 24th evening, the delivery body called me and said that flipkart has cancelled that order and has initiated refund and I need to return the handset. I returned the handset. I have got the refund also. Again the delivery boy called me up and said he had some confusion with the IMEI number of the handset, so he would deliver the handset to me again once I make the payment again. To make the payment again, flipkart sent me an URL of CCAVENUE (http://www.ccavenue.com/mer_register/sendInvoice/sendInvoiceRedirect_ccav.jsp?i...⇄ through which I made the payment on 2nd October. Since then I kept calling flipkart customer care. Some people said, they have received the payment, but they don't have permissions to update the status as paid and the backend team should do so. Now suddenly, backend team responded and says they have not received the payment and I should provide a proof from HDFC bank that the payment has gone to CCAVENUE. I took the transaction details of my HDFC account, which clearly mentions that Rs. 5999 has been transferred to CCAVENUE and sent it to flipkart. Now, the flipkart is saying CCAVENUE has not paid them the money and I need to get in touch with CCAVENUE to track where the money went. Attached is the screenshot of the transaction which is a proof for the payment I made through CCAVENUE. Also I have attached HDFC transaction details.

I made payment of Rs 5999 through CCavenue.com, link of which was provided by Flipkart. Flipkart says they haven't received the money. Its a failed transaction. Please refund the money back to my account. Order number is : TX[protected] Attached is the screenshot of the same

([protected]@flipcart.com) I am very disheartened to inform you that owing wrong feedback of your courier company that nobody was availabl e for delivery of product on 18.10.2014, I have been not delivered as yet xiomi redmi phone which was booked on 15.10.2014. I am pursuing the matter with your executives but in vain. I am to say that courier company neither contacted me nor sent me any SMS. Without contacting me how courier company can be supposed to reach at residence for delivery. The fact is that my family members were available at home on 18.10.2014 and no courier boy came to my residence. Courier company is maligning the image of Flip cart.The suffering has caused me great mental agony. I humbly request you to take strict action against courier company for mis feedback under intimation to undersigned (as I intend to seek judicial remedy for mental agony) and my product may be delivered today itself (Ghaziabad, UP)

Dear Sir Madam, Me Jeetendra Solanki, mene micromax funbook tablet liya tha flipkart se lekin usme battery baht time ke baad 50% hota tha jab charging badh karte to battery 12 to 18% ho jata tha. to me flipkart me baat kiya to ve bole ke service center me de de. to mene service center me diya date 01.10.2014 ko.aur ve bole ke 4-5 din me hojayega fir me gaya to bolte he ke apka material courier me pada he 1-2 dinme ho jayega fir me gaya to ve bol rahe ke ab aapka tablet comany me bhejna padega aur 1 month lagege . to me tablet vaapas le ke ghar gaya aur dekha ke tablet chalo hi nahi ho raha he .to me vaapas flipkart me fon kiya to jawab me bole ki aapko mail aaye ga, , to abhi tak kuchh nahi hua, , , so pls help me...mene meri ladki ke liya liya tha aab vo bhi uadas ho gahi he, , , pls help me, , , Thanks Jeetendra Solanki Ankleshwar ( Gujarat )

i was going to order moto e from your site their was a offer yesterday i just want to order i stopped for just 1 day and today offer expired thats not fair their was not written offer expires on very upset could you just give me discount i will buy it just now

Dear Flipkart team, This is regarding OD[protected] delivery with stupid service responsibility from flipkart courier guys and management is not aware of what is happening out side and to the customers. I ordered LG TV and am supposed to deliver @21st Oct 7pm - 10pm time frame. And I got a call from courier guy the same day morning and was checking to me the item can be delivered before 1 pm, but I asked him I won't be available in that time as I have to go to office and asked him to deliver it ordered time 7pm-10 pm. But he replied if not before 1pm, they can deliver it only on next day. But due to curiosity I said them okay, please deliver it @1pm and I can wait for you and I took leave from office. But till 2pm there was no delivery and when I contacted them they said that we will deliver it tomorrow. I begged them to deliver at any time today because I already took the leave and waiting for you only, finally I quarrelled with them but no use, they simply the cut the call. Courier guy no# [protected]. Then I called customer care rep Varsha and raised compliant#[protected] and she confirmed within 5 hours will get a call back and deliver the product, but there was no response after that. Again called customer care, explained entire story, he also given confirmation to deliver the product today itself. But later after one hour got sms saying "We regret to inform you..." from flipkart. And till now there is no phone calls no responses from anyone from Flipkart team, this is totally disappointing to me. What a services from flipkart nowadays and no responsibility or customer services from management. I will re-think next time when I am planning to buy anything from flipkart as it is second time delivery delay is happening to me in 5 days gaps. And specific to this issue, just because of courier guy decision, the goodwill of Flipkart is going at least in my mindset. Flipkart was very good earlier and customers had a trust on guaranteed delivery, but nowadays team is totally loosing it. Dear management team, Please take care of this issue.

As on 22 October I received the delivery of 2 books.but the delivery boy, being a weak maths student, calculated the amount as 680(actually660).however I gave him 700, hoping he would give me Rs20 change at least.but that below average maths student had only Rs15. I request that. Please take care of the delivery boys.

i have placed a order for Moto G (1st Gen) order no:- OD[protected].on 18/10/2014 and the price of these product is rs 9999 but yesterday i found the massage that my order is cancelled . and today the price of same product is rs11999 ... only to raise the price of product this cancellation has done. and i am sure may be many cancellation is also happend. never trust on flipkart...