Flipkart Complaints & Reviews

Hi, I am one of the many customers who got severely disappointed with extremely poor service by flipkart.I am one of the many customers who got severely disappointed with extremely poor service by flipkart. Leaving aside it is a big billion day order, my product got confirmed and ready for delivery. The delivery dint happen on the day confirmed to be delivered(as 12th October). Instead a delivery person came 3 days later and suddenly called me. I was out of station and couldnt take order. Though confirming he will keep order, the order status suddenly changed to returned without giving me option to make alternative delivery arrangement. During follow up with customer care, i got assurance saying product will again be delivered, but eventually after a week got to know of truth that it wont be delivered. It created tension for me for 15 days and i was denied the opportunity to buy a TV on sale period by trusting flipkart which was such a big mistake. I have to lodge a consumer complaint for such irresponsible behavior and giving false statuses regarding the order. Order ID: OD[protected] Email : [protected]@gmail.com Phone: +91-[protected]

I ordered F&D 6000U Home Audio Speaker through flipkart on 1st of October 2014.The product was delivered after 10 days due to festival holidays.When I opened the box itself found that Sub woofer was physically damaged.So I dint connect the item and immediately raise the request for replacement.I got the message that your request is accepted and the replacement will be shipping before 20th October.But I doesn't had the patience and I decided to use the damaged item till the replacement arrive.Then I opened the case and found the packing was worst, very soon come to know that the item was used some one.Packing plastic cover was tampered, Battery was inserted in the remote(None of the new remote battery will be inserted while packing).Even though I used for just test the quality of the sound.It was having good performance.I was happy with the product. Finally my replacement was arrived just 2 hrs back today(19th Oct 2014). This time I got a classic packing & everything was sealed.I was happy that item is brand new.So I send the courier person and start connecting all.After seeing the packing of this I confirm that old one was used one.Then I connected all the speakers and finally connected to the power supply and try to switch ON, it was not getting ON.I thought some loose connection and checked everything properly.But no use it was also a faulty one.I got angry this time and called customer care of flipkart.Here the executive was telling me that he will arrange a call back from technical team with in 2 days. I was planning this item for festival season and enjoy some good music.Now all festivals are getting over and still I didn't get a satisfied product.Flipkart is made my festival miserable.This was my first purchase from flipkart.Today I got the call from your executive and he said me that he will arrange one more replacement.For that he need another 5 working days.This time I was not ready to try once again and become fool.I told him to cancel the order and pay back my money.This is the one bad experience I ever come across. Do you all think that we are sitting here as fool? I will never ever come back to flipkart and also I will share my experience through all my social media network as well as planning to initiate a consumer complaint against this. At least in future please don't make the customer fool.Make sure the quality item delivered, If the issues repeat blacklist the seller at least. Regards Ranjish V R Bangalore [protected]

Sir / Madam, I have ordered an product with ORDER NO : OD[protected], A backpack On 6th of this month (Oct) and its expected to be delivered on 15th of the same month. But till 15th its not been shipped, so I contacted Flipkart for the problem and they replied that the product is ready to be shipped on 15th. But today (21/10/14) they cancelled my order. The original price of the product is 1400 (+/-) and I have ordered for 850 (+/-) on spl offer. How can they cancel my order ? And how can a product be uploaded to website which is not at all in stock. Please help me in this dispute and file a compliant againt them. Thanking You, Santhosh

I ordered a "Whirlpool NEO IC255 CLS PLUS 3 242 L Double Door Refrigerator" on 21st Oct'14 at around afternoon. The product mentions that after booking and payment the Flipkart would issue an e-Gift Voucher of 2000 INR that would enable an additional shopping of 2000 free on flipkart. I ordered and successfully paid flipkart through Debit card and received a confirmation mail, but there was no correspondence for e-Gift Voucher. I mailed flipkart regarding the issue. They only replied back with the message that they will contact me back soon, but there was no contact from their side. I then personally dialled their customer service number a good time after their mail, but to my amazement it took me 4 calls with a half hourly intervals to finally connect to a non-machine person. I narrated my issue, to some second third person, wherein he finally accepted that yes, there was a problem. Even he then took some minutes to finally conclude that e-Gift Voucher will take time to get issued. He mentioned that it might take a fortnight or a month also, which is indefinite and cannot be assured on the date. Simply a ridiculous reply!!! This is completely wrong statement. No where in terms and conditions it mentioned time or tenure related concerns, rather it states that "1. To avail the offer, customers have to add the required products to cart. 2. The EGV will be applicable upon purchase through any device. " which rather implies that it would be there after the order is successfully made. This actually created mental tension and pressure. Moreover, my further orders were planned according this offer. This is a sure shot case of misguidance / fake promise/ non fulfillment of promise. I request the concerned authorities to take required action, and also provide me with the adequate compensation of the mess flipkart created.

Sir, I bought HP laptop battery on 6th october, 2014 on the occasion of flipkart big billion day for Rs 3140 and was promised to delivered very shortly, the item was atlast shipped on 10th october, 2014 with 14th october as delivery date. But to my disappointment the item was not delivered till date. I made multiple complaints to flipkart customer care and they said that they will deliver by 14th october, 2014, but nothing has been delivered yet. When enquired they are giving some petty reasons for the delay. If they cannot handle deliveries within the stipulated time, then why should they organize such a big extravaganza and fool customers. With the delay in delivery i had faced lot of issues with my laptop. My sincere request is to take stern action against such e-commerce sites and please see that my product will be delivered in good condition to me. I am attaching the purchase copy and delivery date as given by flipkart on its site for referance. Thanks and regards, DSS KIRAN KUMAR VISAKHAPATNAM

Dear sir, As soon as stopwatch reaches zero, i clicked "BUY NOW" button, and then it took few seconds and showed Congratulation. Then it was showing only buffer, with a message that, your redmi phone has been reserved, it takes time to add in cart. Please let me know, as early as possible. because 6. pm is the end time to buy. Login ID: [protected]@glandpharma.com regards CM

Hi, I have ordered Redmi 1s order no - OD[protected] After one week i got that your order cancelled without any reason and after called flipkart customer care executive he said that ur oder can't be delivered due to some mishappening due to courier partner, So i want my order delivered address. He said that u want to order new phone why should i order new phone its flipkart responsibility to deliver the product not user. Please take action soon.

i had placed an order for Fabhomes Combo Bedding Set through flipkart on 14.10.2014...on receipt of the order (order no OD[protected]...one both bedsheets were smaller than the double bed and one had a hole in it too...on trying to use the return option on the site...the site only took me to an option for replacement...what am i supposed to do with undersize bedsheets...on the helpline...the helpline no[protected]... took my survey on the helpline...but offered no help on the return issue whatsoever...in fact the whole sham of ease of return is a scam with them being only concerned about shoving their products to us...

I have purchase Red Mi 1s Mobile Phone (worth 5999 INR ) on OCT 6th and i was promised of delivery by Oct 15th But yet no response nor any update. Please take this issue.This BIG BILLION DAY IS BIG SCAM .Many consumers who bought didn't receive the bought products,

I have register for redmi 1s from my email id [protected]@gmail.com and contact no [protected] but when i try to buy at 2 pm then i got the msg that i am not register for this offer as well i am not willing to do so and this happen twice with me so kindly tell if you give offer then you should not do like this to costomer

wAs have registered for redmi 1s mobile on flipkart and the sale for the product was start on 21 oct 2014 at 2:00 pm on flipkart. But when i going to buy that product, the msg shown there that i was not registered for that sale. But before they make me sure that i have registered for the sale. This is totally wrong commitment and i am not agree with flipkart. Flipkart make me fool, and iwill never buy any product from flipkart and i also want to know why they did like this.

Hi, Website: www.flipkart.com Sub: Refund Amount Order No: OD[protected] Product Purchased: Nokia Lumia 1320 Purchased Date: 4th Oct 2014 I am writing this matter with a great disappointment. I bought the product from flipkart.com on 4th Oct 2014. After few days I observed the product is not as mentioned on the site. Phone is heating, lagging, hanging and the battery is not standing even one day. For the first time, I am not satisfied with the product and requested for my refund so I can go for other brand. But flipkart’s executive can only replace as per their policies. Why should I replace the item, how can they be so sure that the replacement they provide will not give any defect. Its better to go for another brand than for replacement. They have many options by which they can refund the amount. But they said ‘’NO’’. This means my money is just wasted. This is making condition worse. If the customer is not satisified then what should you expect. I was continuously following up with FK team for refund but I do not get satisfactory results. Its high time now. Anybody who can look into the matter seriously...!! Thanks Anant Dogra [protected] [protected]@gmail.com

I ordered Micromax A74 battery on 10.10.2014 but still (21.10.14) not deliver. In order status showing 16.10.14 delivered in padi hub but flipkart representative did not take any necessary action, but still in this late process going on you are lose many customers in flipkart because late delivery.

I order intex mobile phone through flip kart and paid through HDFC credit card . I have tracking my order on daily basic, after 13th my order process has is stopped by flipkart, I have informed to concern team but the team is not taken any action . As per promise date 20th is delivery but till I am not received my product . I send the mail on every day to flip kart representative but the response and action not taken .

1) Order Number : OD[protected] 2) Order Number : OD[protected] I have ordered two item whose payment already been made on flipkart, and delivery date is expected on 16th Oct 2014. But not received consignment till today. As well superior is also not responding on problems. While in online tracking it shows status that "Customer has ask to open the consignment before payment" while it was prepaid consignment not post paid consignment, the fact is that no one has came to deliver the product at mentioned address. It is one of the worst and west service i have faced with flipkart and surprising thing is that Flipkart is not responding on it and giving me extending date on daily basis when i call to customer care. Before updating wrong status on tracking details at least flipkart have to check that it is prepaid consignment so don't write comments like "Customer has ask to open the consignment before payment" and contact to their delivery services weather they have gone to deliver material, does they contact to customer on mentioned order number..? It seems it is open fraud running by Flipkart. Note: Also keep note that Delivery service has given their toll free number on website for tracking of consignment but that number is also fraud. It is not working. - Gaurav Dabhi [protected]

they have been delaying the dates of delivery everytime when i call.. i had ordered it on 6 th october, first they gave the delivery date 13th october, then delayed it to 18th and now 24th october...everytime askl them they say its a logistic problem...too annoying..i would want you to take strict action againsy them...i want the phone that i have ordered...this is not the way they deal with customers...by delaying the orders everytime you call them...

I bought a laptop of HP 240 G2 series from flipkart in August. There was an issue in laptop i, e unable to install the drivers like WIFI, Graphics in Windows7. I raised a query in the month of August complain id is "OD[protected]". Still now it is in open status. All the time i call to customer car service simply customer service will respond like this "your problem will be resolved in 24 to 48 hours". How they will resolve my problem untill and unless they seen the laptop position. Already the laptop was replaced once still the same problem repeats. In product description they didn't mention that Hp 240G2 series is only compatible is Windows8.1. I got total damaged product like screw are missing some cracks and etc., The conservation is happening for last for 2 months. I am tired with this laptop. Today i, e 20 October 2014 they give me a new case id i, e "26804671". The conservation is happen with customer care I remember some of the technical team members like Mr. NAVEEN, PRIYANKA, YASIM, SRUTHI YADAV. This was the wrost experience in on line shopping. Please try to resolve my problem. Name: Dilip kumar Mobile: [protected].

I purchased asus zenfone 5 A501CG mobile from you .I want to inform you that my product is not working properly . This mobile is getting switched off again and again automatically.please either replace my mobile phone or send someone to check its working as soon as possible .My mobile details are given below- bill number WSRC[protected] product name Asus zenfone 5 date of purchase 9/10/2014 bill amount Rs.9999 my name Raman Reply me on my email -ramandeep.[protected]@yahoo.in my contact number [protected]

I placed the order on 6 October 2014 so called "THE BIG BILLION DAY" Product name-All Time Blue Polka Container Set 17Pcs Small 400 ml, 1800 ml, 250 ml, 750 ml, 125 ml, 600 ml Order no-OD[protected] 1. The above mentioned order cancelled without my consent. 2.The executive(namely Mr Durgesh) has told that the seller is able to provide same product now at increased price but not at the big billion day price, which they have cancelled that it is out of stock. 3. I was not informed prior to cancellation of my order. 4. When I talked to your executive (namely Mr Deepak) on 16 October then he told me that my order will be delivered by 21 October. And today they have cancelled my order. 5. And when I booked my order on 6 October 2014 it was in stock and how they are telling that it out of stock at Rs 299 + 30 delivery charges and is available at higher prices. That's something very strange. It is like flipkart is cheating its customers in the name of billion day sale or whatever. I[censored] will not deliver our order then we are planning to cancel are pending order and we will further complaint on customer forum.

I had already registered a complaint but still no response .i had called them up many times but as they promised they would deliver they hv not yet delivered the product .its been 15 days aft my expected delivery date but not yet received my product so flipkart are just ultimate lossers and fooling people they r just cheaters Flipkart...dont want to use any vulgar words