Flipkart Complaints & Reviews

Flipkart i.e... Sophisticated Cheaters... I tried for an hour to place an order on Big Billion day sale but their payment system was screwed so I couldn't place an order online. I called them up to inquire, and thats when they informed me about the mess with their system, asking me to place my order over phone OD[protected]. Also, the delivery date informed to me over phone was 15 days from the date of the order I.e. 21st which was not feasible for me considering the festive season though the representative taking the order told me that the order will be delivered in a week to max 10 days so I shouldn't be worried. I placed an order for two shirts. For an entire next week, there was no update about my order so I called up CC inquire about the same. The rep told me that the order is not processed yet though he has escalated it and now it will be processed. He had no idea why the order was not processed for the whole week and thats when I demanded the order be delivered to me around Oct 16 as assured by the rep taking order. They made me on phone for 6 hours that day and made me talking to 6 different supervisors and managers to no avail. There was no development about my order after 2 days of this discussion so I wrote to Sachin Bansal escalating it from my side. I received an acknowledgement from Flipkart stating that they have received my concerns escalated to Sachin Bansal and they will get back to me in 24 hours. Since than, I followed up with Sachin Bansal and the email from which the reply came for next 3 days but there was absolutely no response from anyone. On the 4th day, I called up CC and remained on phono talking to their 5 diff representatives to no avail with a fake assurance too have the issues resolved in 24 hours. But there is no response as yet so I am filing a complain here. In between, I received one of the two shirts ordered but it is of wrong size than that of the ordered. Today, I received a msg saying that the shirts I ordered is out of stock, and I can purchase it when it is available. This was selling on their website till y'day but. They are just luring customers with items tagging them at a very low price and only lucky ones may get it at a low price but when it comes to sell it to all even after placing an order, they will just cancel the order stating unavailability of the item. They are nothing but literal jerks.

dear pack of losers, this has reference to my order No. OD[protected] dated 6th october. The so called BIG BILLION DAY. ACTLY IT WAS THE BIG LOOTERS DAY. There is no deliver of my order of 3 perfumes. i have been calling repeatedly but i get no relief. this is the worst experience and worst online shopping portal. you bloody flipkart ppl should me banned from india in carrying out e-coomerce business in india. u should rather take up a job of fooling the innocent buyers as u ppl bloody excel in that. most pathetic service ever. i have no clue as to when will i get my order delivered. will i ever get it or no. u ppl are the biggest losers, an organizatiob which just cheats on ppl and make false promises. its a bad wish from all the buyers who have been troubled and cheated by you and your bloody false promises. i swear u ppl are goin to be screwed cz u ppl hav cheated the ultimate strength THE BUYERS. i cant stop cursing u ppl for doing this, blooody [censored]s go dwn to hell.

flipkart is a clear cheater. Altering prices, posting dummy reviews, deleting some of my reviews, not disclosing any details of the complaints redressed/solved, Kindly look into the activities of flipkart and also form policies for e-commerce

Without any intimation you cancelled my order due to the reason of not reaching the mobile call. While order we mentioned the correct address that any person can reach there, but you did not deliver the product and cancelled the order and also stating that make fresh order. You want to fool the customer... How the customer is looking like...

I had placed an order for Canon Powershot SX700 HS (with order ID OD[protected] on October 06th. The item is confirmed on Oct 06th itself and waiting for the seller to ship the item. I called customer care for 4-5 past several days and got response like follows: 1. On Oct 13th: "Your item will be delivered to you as intended on Oct 14th". 2. On Oct 15th: "We will resolve this soon." 3. On Oct 17th: "Your item has been cancelled by the seller VALUEBIZ and you need to cancel the order from your end too! If you want the item, you can buy it again (at a higher price of approx. Rs. 2000/-) from another seller." This is ridiculous and the only thing that customer care is insisting me is to cancel the order. For anything I say, they say that "ok we will cancel the item". To summarize, 1. I was not informed before buying about the product being out of stock. 2. I was not informed that product is out of stock till today. 3. I was reassured for several days that the product will be delivered to me. 4. I was forced today to cancel the order and if necessary buy the product for Rs. 2000/- more. All of these are critical mistakes from Flipkart's side which are not acceptable. All I can say is that they are losing customers by this.

This is with reference to my order number OD[protected] which I placed on 6th October 2014. The delivery date published at the time of purchase was 13th October 2014. Later, it was delayed and changed to 15th October 2014 and was informed to me. To my surprise, I didn't receive the product on the expected delivery date and when I reached to their customer care then only I was informed that it has been again delayed. When Flipkart can't make it up to customer service/satisfaction, they don't have any rights to claim being the top e-commerce enterprise in India. Moreover, I have spent my time and money calling customer care of Flipkart more than 5 times in past two days and which was of no help. They just asked me to be patient and wait as the product is supposed to be delivered by a third party vendor i.e. ekart. They are/were not ready to take the ownership and responsibility of this issue. I am not getting it product without any communication from Flipkart. This is a pain to me and disgrace to Flipkart. I would suggest some strict action to be taken against Flipkart

Order ID: DW[protected] Items) Seller: Bookmywish Review Seller Order Date: 9 October, 2014 4:59 PM Amount Paid: Rs. 720 through Cash on delivery I have received only 1 item in the packet.. This is highly shameful thing done by FLIPKART. Was the Big Billion Day, just a way to loot the customers and not give all the items in the cart. This is really NOT NOT ACCEPTABLE. I NEED MY MONEY BACK, will not do any order in the future now.

order id#OD[protected], you made me wait for almost 12 days, finally i want to say you made me fool infront of my friends. i got many rumours raised flipkart on the bigbillionday . i need my product which i had ordered. i beleive u dnt say no..i m very tensed

his is with reference to my order numberOD[protected] which I placed on 6th October 2014. The delivery date published at the time of purchase was 14th October 2014. Later, it was delayed and changed to 16th October 2014 and was informed to me. To my surprise, I didn't receive the product on the expected delivery date and when I reached to their customer care then only I was informed that, they tried reaching me. which they have not done I had already paid for the product and never expected such a delay. When Flipkart can't make it up to customer service/satisfaction, they don't have any rights to claim being.

I have been an old shopper with flipkart, and always went with trust to place orders at flipkart, But I faced a disastrous experience with the, the literally cheated me on my LG LED TV, When they refused to return it after one day of delivery as I did not like the audio and picture quality (which u cannot see online); I felt dejected customer and regret doing s much shopping with flipkart in past.. • Order ID: OD[protected] Item) I also gave flipkrt an option of buying a more expensive TV FROM THEIR WEBSITE SO THEY DO NOT HAVE TO RETURN ME THE amount paid for LG TV…and I can pay the difference, I WILL NEVER EVER SHOP AGAIN FROM FLIPKART…

This is with reference to my order number OD[protected] which I placed on 6th October 2014. The delivery date published at the time of purchase was 11th October 2014. Later, it was delayed and changed to 15th October 2014 and was informed to me. To my surprise, I didn't receive the product on the expected delivery date and when I reached to their customer care then only I was informed that it has been again delayed. I had already paid for the product and never expected such a delay. When Flipkart can't make it up to customer service/satisfaction, they don't have any rights to claim being the top e-commerce enterprise in India. Moreover, I have spent my time and money calling customer care of Flipkart more than 5 times in past two days and which was of no help. They just asked me to be patient and wait as the product is supposed to be delivered by a third party vendor i.e. Delhivery. They are/were not ready to take the ownership and responsibility of this issue. Having paid for the product and not getting it for the past 12 days without any communication from Flipkart. This is a pain to me and disgrace to Flipkart. I would suggest some strict action to be taken against Flipkart.

Hey i want to buy fifa 15 game for the ps3 version but its either out of stock or too much expensive on flipkart About 10 days before i searched the game on flipkart its price is 4599 which is way more than the original price which is 3500 then i decide to wait till the prices come down coz i thought that it is a new game so thats why prices are high but after 10 days its price is 5200 on flipkart Omg can u believe it a ps3 version of fifa is more expensive than the ps4 version which is 4000 They are literally cheating on us please order them to shutdown their business this is total injustice

I had order a micromax canvas nitro on 6th Oct 2014. the expected delivery was 14th October. I am still to get the phone. On 14h Evening i raised a case via the online portal. After 18hrs I get a mail from customer support askimg me to be patient and the matter has been escalated. After some time I get a mail update on the case that was opened that they will deliver the product in 4 days. And the next day the incident logged is close without my consent and the product being delivered. Also I had replied to the customer care executive to cancel the order and give me a refund still I am waitng for a reply from them.This is not at all acceptable. To top it flipkart claims to have 24*7 customer support still I get reply from the CS tram after 18hrs. Since the time Flipkart has launched the flipkart first service there has been a decline in the service from them. Its as if they expect all to pay for the flipkart first service.

Pathetic service by flipkart, i ordered a tv worth 20k on the billion day but haven't received the product yet it has been more than 10 days but no response from the flipkart team. When i called them the call center keeps you ivr for more than 15 mins and the executive again keeps you on hold for more than 3-4 mins on hold. When asked about my product they give only one answer that it ll b delivered with 2 days. My question remains is when ll i receive my product, my money is with them, i contributed them to reach the 2 billion mark and they dont feel to reply on my calls. the company if they are not fully equipped to fulfill their commitment y do they take orders. They have postponed my TV'S delivery date thrice and i am still awaiting a response from flipkart which i haven't received. My suggestions to all is go for amazon, snapdeal or ebay and try avoiding flipkart Their after sales is pathetic As their own courier company is overburdened to delivery which has to handle both deliver of flipkart and myntra

I BOUGHT A NOKIA LUMIA 520 ON WEDNESDAY 15.10.2014 AS ORDER NO MENTIONED ABOVE BUT WHEN WE SWITCH ON THE MOBILE NO DISPLAY WAS FOUND . ONLY THE COMPANY NAME AS NOKIA WAS DISPLAYED. DISPLAY WAS IDEAL. KINDLY ARRANGE TO REPLACE THE MOBILE AS EARLY AS POSSIBLE.

I had ordered various goods on there website. My order was not completely delivered to me because various products were packed in the same package which i refused to receive as i had to gift them to my family. So they cancelled the order as informed by there customer care. order id:-OD[protected]

Dear Sir, I have ordered a Xiaomi Mi3 mobile phone from flipkart.com on 12august which i received on 16august, after using it a fortnight or so it started giving me too much hanging and heating problem so i lodged a complaint on 8th september on 11th september they sent me some mails on 11september asking for another number which i did not have and niether had enough time to check my email, when i got time to check my mail then i saw that the issue had been close from their end with the remarks "Replacement (Return ID:[protected] REJECTED", when i asked them about this they simply replied that we can not do anything for you now and you can ask if you need any further assistance. and this is not just my problem, somany citizen of india are facing this issue, please look into the matter and help me out, I WANT TO RETURN THE HANDSET AND I WANT MY MONEY BACK.

I placed an order for Philips 32inch TV on so called "Big Billion Day'. The promised delivery date was 7th oct (the very next day). On 7th, when i didn't received my order, i called them. They shifted delivery date to 11th Oct. On 11th Oct, they shifted my date to 15th Oct. On 11th I told them that if I do not receive my product on 15th, i would like to cancel my order and they agreed. I have called 10-11 times after 15th midnight and asked them to cancel my order. Now they are saying they have cancelled my order but I haven't received any cancellation mail nor the status on the website has changed. Even I can't view my product on their website now. It just vanished away...

i ll ordered moto g mobile phone on 6th october 2014 to flipkart mobile cost 12999.00 and they are deliver damage mobile phone on 15th october and received payment rs.130000.00, i ll given compliant to flipkart so far no boddy call me. D. Gurumurthy [protected]

It was very bad experience from Flipkart. I ordered a wrist watch and watch does math with my personality. Dial size is very small. I requested to exchange with another product and brand but Flipkart denied exchanging the product. This is totally useless for me and Flipkart is totally crap in case of online shopping. Once you bought a product you bound to use that either that product is useful for you or not.