Flipkart Complaints & Reviews

I am trying to buy Cooler Master Notepal Ergostand Lite Cooling Stand at my place Pune : Pincode - 411037 since last 3 months. But every time its showing Out of Stock & When its displaying in stock, again its showing 'Delivery not available in your area.' When I purchased Moto g cell phone from your site the 'Area Delivery was available' and now its not like that, So what sort of problem is this??? Or is it something like you don't Deliver a product below Rs.5000. Please Solve this issue ASAP if you can or Atleast Don't show the product on your site. Thanks Madhura.

Sir I got delivery wrongly as I have ordered for index aqua style black 8mp camer and 5.9 inch screen . my oder mobine casting is 7494 rupees but we recived another model mobile cast is 6290 rupees only and 5 mp and 4 inch model. This problem has reported and registered to your costomer service immediately. I got delivery (18.9.14) againn the second time received the same model mobile wrongly. Then I am informing your costomer serivce for refund my case. please kindly response my problem. because i am very feel for my money loss.

My order no is OD [protected] Micromax canvas A210 Grey My battery charger and earphone is not working. Will u change my both items. Because i m unable to charge my cell. I bought ths set April 7th 2014. Thanx Sanjay Pathania [protected]

Hi myt name is deepak rawat and my order numner is **od[protected]** my register mobile number is [protected]|
An issue is, i placed an order 2 phones asus zenfone 5 on 1st sep and i was told that within 7 days i will get my both phoes, but i got msg after 7 days phones have been cancelled &got msg that will refund the my amount that **rs 20998**but its not i waited one month and then 24sep i got msg from flipcart that they are going
To refund only **rs 10499** why only rs10499, and why its over a month why is to late and
My amount should be refueded rs20998 this is really big harassment for me if i would
Have dead within this such period then who would be responseble, now i can not wait any more plz refund my money back within 24hrs not more than that if not i m going to consumer court and going to update status on facebook twitter and also i wants compensation for this
Please please please please refund my money within 24hrs any how

Hi Team, I had ordered a mobile (Moto G 2nd Gen) on 17th September and received on 18th September, I charged the mobile almost 5 hours but its not switching on. I asked for a replacement but you people are taking too much time for that. When customer placed an order you people process that as soon as possible. why dont you replace when customer complaints about the defect ed piece. I dont have mobile to use now. Please replace this as soon as possible. Reagrds, Sekhar [protected]

I am Poovanalingam have been taken your product (Karbonn Smart A52 Plus) . But i am not satisfied with the product. Because i don't know to operate the touch phone. But the phone is received by my wife without my knowledge. Regarding this i lodge request return complaint. But one of your executive turned up and spoke to me very rashly and said it can't be done and there is no any other option still i was requesting him to replace me with some other product he is not listening to the customer and was very hurry up with his own schedule i believe he deosn't know to talk to the customer properly i think he must have to train up well or it will spoil your company name. Please get back to us or i will still lodge complaint against your company...kindly rectify us soon and give me the good service...

I ordered two books from flipkart under flipkart student offer according to which i would get a discount of rs 500 on orders above rs 750 . i was not sure about the offer so i called flipkart's toll fre number [protected] to confirm . A flipkart executive asked me that i will get the offer i order on and before 12 sept 12:00 night when making the order i didn't get the offer so i called again on the same number .the flipkart executive asked me that "sir you complete the order this time .when you receive the order please inform us we will give you 500rs in your wallet" .then i asked him that i want my money in my bank account, he said okk you will get this in your bank account now after receiving the product i have called them three times and now they are saying that i am not eligible to get that offer .i won't get any cashback/refund this is a fraud. i want my money 500rs back anyhow .and i want to register a complaint against flipkart to deceive me

This is my observation that there is a fake selling of Xiaomi Redmi 1s mobile on your site.
As it was showing timer to start sale at 2:00 and countdown timer was on. As soon timer came to 0 second remaining. It shown "Out of stock". I am a software Engineer by profession and working for US retail giant and have understanding of basic technical flows.
I am not able to understand that how in less than a second mobile are out of stock. It is not possible without your system assistance.
I expect flipkart management to fix this issue. I have lot of faith in this brand and expect they understand inconvenience faced by customer like us. I am trying for the 1 piece of this handset but not yet got. Atleast I would like to see your response to this.

I have placed an order in www.flipkart.com on 7 September 2014 [Order id ODA[protected]KBZRV00] and the order was subsequently cancelled on same day. It was notified in the website that the amount will refunded latest by 19 September 2014. However no refund was made. Then the customer care informed that due to some internal error / system discrepancies there was delay in processing of refund, they assured that refund will be made latest by 26 September 2014. Now the flipkart customer executives are informing that refund will be made by 4 October 2014. Moreover in the website it is showing that refund has been successfully remitted. This is the height of irresponsibleness and lack of accountability on part of flipkart, where there customer executives are unable to solve customers problems. Further because of fault on part of them, I have to bear penal charges on delay in remitting payment to bank

I made a purchase of Moto E and Moto G together as a single order and made the payment via 6 months EMI option. After making the purchase, I got a text and email communication that the order has been confirmed. Within seconds of getting the confirmation, I received another text saying that the order of Moto E has been cancelled. So I called Flipkart and the Agent Adarsh picked up the phone and told me he can’t help me since I Purchased another Moto E before. I escalated to the supervisor and he transferred the call to Shreeja who repeated the same. I escalated again and the call reached Sadiya who parroted the same and even suggested me to cancel the whole order including the Moto G which I placed and then call the bank and ask for a credit back for the EMI interest paid I demanded to speak to another supervisor since I did not want to cancel the whole order since I paid through bank. All I wanted was a refund of the cancelled order without me incurring any loss. She then transferred the call to escalations team and spoke to Dilip Kumar. He finally understood the concern after 1 Hr and agreed that Bank wont refund the interest amount though flipkart refunds the amount which I paid for the moto E back to my credit card and told thatI’ll loose the interest amount which I paid. And he then said that flipkart would cover this cost and will refund the interest aount incurred to me as well. He then adds on saying that I cannot have this amount refunded back to the bank but I need to utilize this amount by making purchase from flipkart and have this amount deducted from the order which I may place in future, to which I said I’m not gonna make anymore purchase from flipkart ever again in my life and I need to transfer the amount back to my card to which He shouted at me saying a CLEAR NO. My question is why cant flipkart refund me back my money back to me, how can they ask me to spend it in their website by holding up my money. Email : [protected]@ymail.com Ph: [protected]

I tried to order micromax mobile unite a 106 with 8 gb ram along with 16 gb
Card . Three times this order was cancelled and everytime i paid money by
Netbanking. Now after paying more than rs.22000/-, i have been told that
This product is out of stock hence your order has been cancelled

1. After first cancellation i was told that it has been cancelled due to my
Mistake.
2. After second time i was told that due to some problem it has been
Cancelled.
3. After third time i was told that this product is out of stock hence it
Is being cancelled and even my login account is blocked.
4. I palced the order by cod from another account.


Now...

1. If this product was out of stock, why it was being shown available on
Website.( a scam, may be)
2. If it was not available why it was not told to me two times.( a scam,
Must be)
3. If my account was inactive why i was able to login again and again .(
Again it seems a scam).
4. Now i have placed the order with another id and phone no. And i was
Advised by customer care man to buy another phone.( a scam)
5. After i ordered cod i have to pay rs.50/- extra.
6. My money of 22000/- rs. Is blocked ...( a scan, i strongly feel)


The story doesn't end here...
The order for fourth time has also been cancelled although it was placed through sales team telephonicaly . When i contacted again i my call trasfered 3 times and i was told that i ordered it from a wrong seller where this product was not available. When i explained that it was available at that time as well when i was talking ; and there is as such no option for choosing a seller, my phone was disconnected deliberately... I wish to inform you that everytime "pay now" option was available, money was transfered and immidiately order was cancelled. After getting agaitated when i called again the customer care person ( some urdu named) accepted the flipkart's mistake and promised to resolve the issue.
I wasted 5 hrs. Today in this process, lost money for 8-10 days and no proper response from flipkart and in fact being blamed again and again. How flipkart is addressing this issue? How are they going to compensate me for pain and agony? What if i need rs.21000/- immidiately? What about the loss of interset that would have generated from this money? Last but not the least, should i take legal answer? Answer is know because flipkart knows that ultimately customer would suffer.

Sir i purchased Redmi 1s from Flipkart on 16th september 2014 sale .. i had locked two times my complaint against the faulty handset. there have no any action taken by the flipkart costumer care.. . i received a faulty handset there have problem in speaker it is not working .. kindly replace it in soon.. My complaint No. 23892935 My registered Mobile no is . [protected] Kindly sovle it in soon .. there have no any photo proof of faulty speaker

I've purchased a Philips (Oneil Cruz On-the-ear Headphones) from flipkart.com, where the product was working in a good condition for the first 5-6 months. Unfortunately there were some problem with the headphone and it stopped working. Being an electronic product, it can. When I contacted the Philips customer service centre, they stated "we have only 6 months guarantee for this product", where flipkart mentioned that its a 1 Year warranty product. Then I contacted flipkart customer service where they raised a complaint on the 7th month and assured me that within some days it would be resolved. It has been a month and a half, till date I haven't received any updates from FLIPKART. When I spoke to the customer care 10-11 times, they were taking the same complaint again and again. (Lack of experience/service). Thats not the end, I had a talk with the supervisor of flipkart, and she assured me the same service within a time span of 5-8 days. Again its been 15 days I didn't receive any kind o[censored]pdates from FLIPKART. Again the same false commitment by Flipkart. Mr. Sachin and Binny Bansal (If you continue this kind of service, I don't think your business can run for a longer tenure) E-commerce shoppers, I wont recommend you to go for any shopping from flipkart (Rather get your deals done from JABONG/YEPME), atleast they provide a very good customer service experience.

dear sir/mam i purchased a vaamsi cotton printed dress. its order id is OD[protected] with order date[protected]. in this product there is a long cut so please get it returned. my contact no. is [protected]. a/c no.- [protected] and ifc code- IOBA001607

I have purchased a Moto G from your company. The Phone is faulty and not satisfactory. I have tried my best through repeated requests to the company for replacement/refund of my money, but in vein. It is astonishing that such reputed company (Flipkart) is have such a poor service and poor network. I can not wait beyond one months time and preparing to knock the door of Hon'ble court of law for refund of my money. It will defame the company due to its poor service. I shall also claim for harassment caused to me for purchase of Phone from your company. Soumya Bhardwaj [protected]

I booked a Redmi 1S today and it was successfully added to my cart. But, during the payment process some server error occurred and the payment was not completed. Now, i can see the followign message on Redmi page- "You’ve already purchased one Redmi 1S Successfully added your Redmi 1S to cart! Please proceed to complete your order. You can complete the payment process by 6:00 PM on 23rd September, 2014 (Today)." But, when I go...

While logged in since morning and after unsuccessful attempts for last two weeks... I was able to book Redmi1s in Flipkart [confirmed as shown in the snapshot]. When clicked on the cart, there are no items in the cart which can be paid for. This kind of pseudo-exigency is created out of thin air by Flipkart as an experiment ??? This is absolutely cheap and insane especially from a e-commerce giant like Flipkart and proves that it is no different from other B graded cheap e-commerce companies. Is there any solution for this problem ?? Can I pay for the REDMI1S which I've booked and have it delivered ?

Dear Team, This is so tiresome firstly to book a phone in a second, I have to try buying this phone since the day it was started selling thru flash sale, finally today I presumed happy that I have bought it until I press " View Cart" and shockingly the phone disappeared from there and than my strugle to reach the call centre to adress the issue started, it is now 2 hours the phone is bought but I am unable to reach the call centre to understand what happened. The call centre is either engage or getting disconnect at IVR . This is very sad on flipkart to waste our time and energy and have to pay for this, Regards Sudhir Navar

Dear Team, This is so tiresome firstly to book a phone in a second, I have to try buying this phone since the day it was started selling thru flash sale, finally today I presumed happy that I have bought it until I press " View Cart" and shockingly the phone disappeared from there and than my strugle to reach the call centre to adress the issue started, it is now 2 hours the phone is bought but I am unable to reach the call centre to understand what happened. The call centre is either engage or getting disconnect at IVR . This is very sad on flipkart to waste our time and energy and have to pay for this, Regards Sudhir Navar

Respected Sir/Madam I was placed a order of Mobile Phone (iBall Andi 4.5D Royale) on flipkart against order no-OD[protected] on 03rd Sep 2014 and the product was delivered on 10th sep 2014 through Sharad Electronics (Jaipur) which was delayed by 1 days. we were lodged a complaint [Incident:[protected]] 20th Sep 2014 by telephonic conversation on flipkart customer care ([protected]) to return or replace the product (which is in Problems With in 10 Days) due to Handset heat. Then executive said that the same product was not in stock. Therefore, the amount will be refundable & request was take by her for refund the product. After then, I have placed an order on the same time at amazon.in for another mobile phone because I can't do my work without phone. One thing is very clear that I don't need to buy any worst phone. So, we are requested again to take some immediate action against flip kart to refund the amount as earlier possible. Look forward to your prompt action.