Flipkart Complaints & Reviews

Moto E - Not delivered -But flipkart sending invoice as sucessfully delivered. Hi, I ordered for Moto E Black in flipkart by 8th August 2014 (Order Id - OD[protected]). Till date it is yet to be delivered. Today i was shocked to get amail from flipkart saying that the item is delivered. I have already filed a complaint on the same. I am a regular customer for flipkart and have done a lot a purchases but never faced this kind of a response. Totally dissapointed with flipkart. See the below screenshots, The delivery address i have clearly mentioned in flipkart that the item needs to be delivered in Tindivanam But the FirstFlight courier company has mentioned in their tracking details as the item sucessfully delivered in Villupuram Utterly dissapointed with flipkart. Looking for a positive response. Jai

Hello, I had bought a Moto Ephone from flipkart, the headphones arent working properly. I request you to please replace the same. Below are the buying details. Name: Ankita Magoo Order Id: OD[protected] Delivery date: 12th June Contact No: [protected] Email id: [protected]@gmail.com Waiting for your response and action soon. Regards Ankit Magoo

I purchased Karbonn sound wave few days back. The order id is OD[protected] and the phone is still sealed packed. I asked the customer care that i want to replace it with different model to which they refused saying "there is no exchange policy for electronic devices" . I would like to know if a device is sealed pack then why flipkart cannot replace the model ? This is my first experience with flipkart and i am very disappointed. I buy online products from different organizations and i was happy but some of my friends suggested me to go with flipkart and i am really very dissapointed with flipkart.

I had purchased lava irs 356MT mobile vide invoice no 11031 dt 21.4.14 from Daze Digital PVT ltd. Gurgaon through M/s Filpkart.com.The mobile screen is partly blank and does not work properly. This has happened within 4months of purchase. I request the concerned to either replace the mobile or repair the same immediately. Regards, H.Sathish Kamath No 203, II Floor Mamatha Residency, Anegundi 1st cross Bejai Mangalore-575003 Mb [protected], [protected]

Hi this is Rajeshwar, I bought a Moto G mobile on flipkart.com Order Date:[protected] Invoice Date:[protected] Order ID: OD[protected] Fake products delivered by FLIPKART online shopping websit. I observed that my friends MotoG and mine are differing because of battery consumption. my phone is not getting charged while using wifi connection. and my screen is taking more than 60% of the battery consumption(but in my friends mobile its not more that 30% if we use any kind of apps). I kept for the return request on date Aug7 then on Aug 9 then again on Aug 12 now its 15thAug tomorrow.. If i call to customer care they are telling stories that for every call they will be registering a new complaint n they will tell that i will get call within 48hrs. So plz make My MotoG is replaced or make my money refunded..

At 2.30, the courier agent phoned me when I was at the classroom teaching my students. The said person harassed me by saying that I had to receive the parcel at the very moment leaving my important task. But I told him that I must receive the parcel by 4 p.m. finishing my job. But he was so inhuman to me that he threateningly told me that if I receive the parcel at once then it is good otherwise it will be returned to the company. However I pleaded repeatedly but without any result. If this goes on everybody will lose faith over flipkart. It will be very embarassing to all o[censored]s. Please take care of it to get a solution. I am from Berhampore, Murshidabad. The courier person's mobile no. is [protected]

Hi i have purchased XT1022(moto e) smartphone on 24th june through online with imei no: [protected]. Problems that are facing me are: 1. I am not getting incoming call and also that icon which is used receive cal its not working properly 2. I am not able to do outgoing cal also even for customer care also i am not able to cal 3. Every time my phone is restarted automaticall 4. Its hangs while rejecting the call. Please take some action within one and half month i am facing these problems.

Dear Flipkart, I have successfully placed an order of Mi3 phone in my 3rd attempt and successfully made payment on 12th Aug. Each time I had to wait for 3 hrs to place the order but in vain. Now the order has been placed fiinally but the mobile is yet not shipped. Please look into the matter and ship the mobile phone immediately. My Order No. OD[protected]. Regards Amit

The 10% cashback for state bank credit and debit cardholders running from 12-18th August, 2014 is full of false promotions. One of their statements is as follows: **All SBI Credit Cardholders excluding SBI Corporate Credit Card with no outstanding of more than 30 days and all State Bank Debit Cardholders are covered under this Program. Under this Program, cardholder can avail 10% cash back during the Offer Period on ALL purchases of Rs. 10000/- or more made/effected using SBI Credit and State Bank Debit Card on www.flipkart.com. The maximum cash back permitted/allowed on a card (including all add-on-card transactions in case of SBI Credit Cards) during the Offer Period is Rs. 3000/-.However a customer can avail the offer separately on two different primary cards** I tried to make a purchase of Xiaomi Mi3 mobile on 12th August. When I was directed toward payment options I clicked on debit card payment. But it was only applicable for Visa/Mastercard cards. Since I have a Maestro card and it doesnt have a CVV number I had to opt for SBI net banking. Now they say I am not eligible for the cashback. Flipkart is cheating its customers in the name of false promotions. When I mailed to the customer care, they are saying that they can't do anything about it and it is applicable for credit cards only (Incident:[protected]. They are turning the tables now and saying that it's applicable for credit card only. This is utterly ridiculous. These people are toying with the customers' money and time. I want my cashback money and proper action to be taken against flipkart for this. I can provide the e-mail details of the conversation with the customer care if necessary.

That was very unfortunate that I made purchase of Physics
book from flipkart.

I was assured that the books will be delivered on 11th
Aug, 2014 on Monday. In anticipation of that my daughter being ‘Head Girl’ in
11 Science Stream in her School scheduled a programme of ‘Physics Fundamental –
A fun to learn’.

On 11th Aug 2014 we
waited whole day but the deliver didn’t come. On 6.40 pm When I called Customer
Care on[protected], a girl name Deepa with a confident said that, that still
more 15 minutes left to be 7 PM and I may rest assure that the deliver will be
made by 7.00 pm on[protected]. I appreciated her confidence but in vain. Noting
was delivered on[protected] and when I called back at 8.30 pm I was assured
that the deliver will be made by 12th Aug, 2014 morning only.

I said the same to my daughter
with an instruction to our building watchman to rush with books to My daughter’s
school as soon as they are delivered.

Again a bad luck. Nothing was
delivered on 12th Aug, 2014.

The Scheduled programme,
scheduled by my daughter in her has been vanished. She has been scolded by the
Sister-Principal. When she came home, my little baby cried and didn’t had
lunch, straight way went to tuition. She stopped speaking to me by the grace of
lethargy of Flipkart.

I was cursing myself that why I didn’t
went to the market to buy those books in person.

Even on[protected] whole day
Custer Care Agent and Senior Agents kept me waiting by playing, repeating the
same tune that it will be delivered soon, it will be delivered soon.

Nothing was delivered.

After all the books were
delivered on 13th Aug, 2014 in dilapidated condition. My wife has
accepted it and asked me to not to cancel the order.

What experience I have gained out
of this is that Never make purchase from Flipkart. Even though money is paid in
advance, Flipkart didn’t to check, assure the deliver.

REALLY VERY BAD OF YOUR FLIPKART.


Ismail Sharif
Asst. Director-Est.II
Government of India, Ministry of Textiles,
Office of the Textile Commissioner,
Nishtha Bhavan, New CGO Bldg.,
48, New Marinelines, Near Churchgate (East), Mumbai -400 020.
Email : [protected]@gmail.com
Mobile No. [protected] (Gujarat Mobile Number - Weekends and Holidays)
Mobile No. [protected] (Mumbai Mobile Number - Weekdays - working days)
http://www.linkedin.com/pub/ismail-sharif/12/828/b77
http://www.facebook.com/ismailsharif71

Dear Sir, Please be informed that the speaker was received in the my house. However, when they did the inspection of the speaker, there were noticeable Physical damages in the speaker. See below pictures. Please advice the this issues. Awaiting for your reply. Track ID OD[protected]

Hi. . date- 4.7.14 time 3pm something i ordered 3 pair of shoes which is all come up to Rs.1438/- i paid that amount through my state bank atm card. . then in next 30 minutes i canceled my order bcoz of some reason . .so i recived email from them that they are goingt to refund my money till the date of 10.7.14. .but still they didnot refund my money my brother called them toll free number which is[protected] they said we already deposit money in your account but in my a/c there is no deposit so they said that they want my bank passbook statement or entry . . i already send them that things throug mail.. now they even dont respond my emails and i cant call on number of them..when we r trying to call its just disconnected automatically i hope now only u can help me. .

I had purchased Jaipan Little Master Mixer through Flipkart Invoice no OD[protected] DATED 16/10/13, within 03 months it got breakdown, then i sent it to Jaipan Service center after lot of follow ups they send after three months with lot of dent marks and dirt marks just like used one damage condition, now again it has breakdown, twice in a year

So i have lost faith now, Flipkart should blacklist such supplier we buy online to get the products frequent breakdowns,

Kindly take this matter seriously and solve my Grievance

SARFARAZ SHAIKH

[protected]

hi, please help me in this issue, few days back i ordered moto g 16 gb from flipkart.com as this mobile since it launch in India is only available on flipkart, we cant physically experience its performance, we only have to trust online review, on flipkart they say if we dont like the product they will replace of refund the product and also talk about buyer protection, i received a mobile with scrath on it on 8 aug which i asked for replacement also the quality of earphone was very bad. on flipkart website earphone shown with moto g is different from which i received, when i asked about it from customer care executive they told me that we will not provide that earphone, so why are they showing that earphone. i have cancelled my order online from flipkart.com for which i received an email shown below and an sms which is in attachment with this email, for further confirmation i just dialed the tollfree no of flipkart but the customer care executive told me i would not get refund. so what kind of buyer protection do i get.please help me to get my refund done.thanks and regard.

OD[protected] - This order has been delivered to the location OD[protected] - This order has been rejected saying courier partner will not service at that location. This was happened because I have reported about the courier partner to one of the Customer Care official Mr.Sathish Kumar I am disappointed about this behaviour. I have purchased more products in flipkart in different address but this time I am dissapointed a lot

Hello, Ref Order Num: [OD[protected]] I had ordered 2 perfumes on Flipkart - One men's and one women's. Both were ordered on August 4th and I got an email saying that both have been dispatched but 2 different delivery dates. The first one was delivered on the said date. The 2nd one was to be delivered on 14th Aug. On 12th August, I get an email saying that we have accepted your request for cancellation of order. I had not cancelled the order, but I still got an email saying this. When I contacted customer care, they agreed that it has not been cancelled by me, but the product will still not be delivered. If I want, I have to order the product again. Flipkart - Just making yourself a big brand and being sold for billions does not make you a trustworthy brand. You need to have professionalism. The customer service guys were not helpful at all. In this case the company should re-order for me. If I want the product, I have to go and do the ordering procedure again or if I want to cancel I have to wait for 12 working days to get back my money. Utterly Useless. Ambrish

The Flipkart.com makes the sales of Xiaomi mi3 Smart phones on there site- They make up the Hype as they Registered More than 2.5 lakh Registrations but Made Available only[protected] smart phones, Its NOT that they Xiaomi Don't have Stocks, We Can see Stocks are available in Xiaomi's site and phone is available for 309 $, But they are NOT making it for Flipkart.com. Second, the Flipkart.com makes people to Login for more then 3 Hours of Wait on there Site, and as the Timer Stops to Allow for booking, THEN in less then a fraction of second it Displays OUT OF STOCK... how 20000 products could have been SOLD OUT immediately. Some people Was been able to BUY it 5 minutes after Sales starts... and they ARE Creating Just HYPE...WHY NOT THEY MAKE STOCKS FULL ... why they are playing dirty game... FLIPKART is Fraud...

Dear Sir, The mi3 was purchased a week back and it is faulty.The phone's imei serial no is [protected] and the FSN:MOBDXSVH7HHHNK8J WID:S52980. When a call is made the display completely goes blank, the call cannot be cut or the phone could be switched off and after the call is over only the display starts working. In 5 days i have charged the phone about 8 times and i feel the battery to be weak. This is a serious problem which has to be attended because the phone is new into Indian market. I was about to buy an iphone but decision changed due to mi3 so please replace the phone as early as possible. Hoping for the best from Flipcart at all times. Thanking you, S.kalanithi. Mob:[protected]

Indeed really a pathetic delivery service from your end.

You people made my daughter cry.

In anticipation of having delivery on 11-Aug-2014, of the Physics Books, she has scheduled her Physics programme in her school.

Today is 12th August, 2014 nothing is delivered.

My baby literally cried as her scheduled programme has been vanished just because of the lethargy of flipkart.

Disgusting. I will never make any other purchase in future and even urge others also to not to buy any damn thing from flipkart.

Ismail Sharif
+[protected]

I was purchased moto e last week on flipkart.but two days before only I start to use that mobile .. Today I had noticed a micro dot in the display it is purely a product damage so kindly solve this issue . I was very disappointed by this issued product.I can't attached the photo since the micro dot is not visible