Flipkart Complaints & Reviews

I have placed an order at Flipkart which they are supposed to deliver before or on 4th sept'2014. My order has not been shipped yet, i called to Flipkart customer care, & they are saying flipkart doubt if i m the fraud customer. Flipkart will get my background checked. Sir, I am very very mentally disturbed. Flipkart is doing like this because i returned their one of the item as per Flipkart policy because the item was defective.
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Flipkart representative told me that whenever i place an order in future, i need to send an email to confirm the same
they will get my background checked.

I ordered a micromax canvas win w121 on September 1st with the "in-a-day guarantee" which said that the product will be delivered on September 3rd. On 2nd, I saw that the product reached the nearest hub (Tambaram in Chennai), and was happy. On 3rd, I didn't check the status up to 5pm because I was pretty sure I would be getting it any second. So, after 5pm, I started losing hope and checked the tracking site only to realise that it had been taken back to the Chennai sort facility (that is where it went before it came to Tambaram). This made me a bit unsatisfied. So, I sent a mail to flipkart stating the situation. I waited till 8pm and I neither got the reply nor the product. So, I started sending mails continuously from them and until now, I've sent 16 mails to flipkart and still didn't get any reply. By 6:41pm, I even tried calling the number, "[protected]" to get some details about my order status. In the call, an automated voice guided till a point where i said that their executive will be calling me. I still didn't get a call from anyone, from flipkart. *totally off* Adharsh.G

Order Id: OD[protected] Ordered a Nokia Lumia 1320 cellphone on 21 Aug 2014, and the expected delivery was scheduled for 25 August but it has been 2 weeks and neither the product has been received nor am I getting any replies to my queries.

I placed an order on 27th of August 2014 and because of ganesh chaturthi delivery date was 2nd Sept, that means after 6-7 days.That was okay with me but problem was they didn't delivered the same within prescribed time period. I want to give suggestion to all those who want their product to be delivered to them within 3-4 days then don't go for flipkart, as there are chances you may not be able to receive your product within that time period. For flipkart my order id-OD[protected]

I have placed order on 01.09.14 against order No. : OD[protected] which is yet not dispatched. I urgently want this since after seeing this product my friend want to place another order for the same. My order product is "Digiflip Pro XT811 Tablet (Space Blue, 16 GB, 2G, 3G, Wi-Fi)".

Sir / Madam, after long waiting and lot of efforts, I am one of the luckiest fellow we has got 1 xiaomi redmi handset from flipkart Lucky draw held on 2.9.2014 at 14.00 hrs. Please see my kart image of same. To avoid heavy rush on flipkart web, flipkart allows their customer to complete formality of payment before 11.59pm of 3.9.2014. Accordingly I have tried to process my Kart for necessary payment of Xiaomi redmi mobile at 5.30 pm, 7.30pm, 9.30 pm, 11.30pm of 2.9.2014 and on 0.30 am, 1.30 am, 10.30 am, 11.30 am, 1.15 pm on 3.9.2014, but every time I got error message from Flipkart site that 'something went wrong, please try again' close window " (photo attached). As such I could not complete the necessary payment process and therefore there is chances of dropping out my name from the beneficiary. As such it is requested to kindly help me to complete my payment option and obtain this handset being technical problem from Flipkart site. Thanking in

i orderd a ponds facial foam and cream from flipcart on discount prize but i was misplaced by u people u gave to any seema.how can u people be so careless u dont even felt need to cal me, alka who placed the order then why u take contact of customer?first when i called us customer care they told that the order will sent to u again.after few days again when i cal they told u have to order again.what all this ? is flipkart a wastw of time? what u people do to satishfy ur customer? can my issue b resolve in few days. my email id is [protected]@gmail.com. contact-[protected]

I purchased a Moto E cell phone on 27 th aug but it was delivered with a damaged battery. When i wanted to return the order online the webpage doesn't work for return link, rest all links work fine. This is quite frustrating when you try to click and always get the webpage error. I had purchased it as a guest user.

I ordered for idea netsetter and it delivered on time.But when i opened it there was no connecting cable there. it is replaced by a sim which was of gujrat state. i am in delhi then what is the benefit of it. i needed the cable they put out the cable and put the sim...

i successfully book redmi 1s with in one second..

it was in d cart for 45min

i tried to finish payment but before that my device got disappeared form the cart

there was a some kinda bug while i try to complete my payment i have attacted a photo proof kindly give a look

plz help me out

I had registered for my online sale and had bought redmi 1s. Added to My cart.. and when i pressed place order button it didnt take me to the next page but instead deleted the cart itself and showed as empty cart.. Luckily I had taken a print screen.. these scams flipkart has been doing.

Dear sir i have registered for today sale for redmi1s and at the sale began the buy now option came and i clicked and went to the second page it was under processing and the page got crashed i have registered under the email id [protected]@yahoo.com. there is no proper response from the customer care i require clarification and it should be added to my cart since there is a server problem in flipkart and to my side regards alagu

Dear Sir, My Name is Roopa. G, I purchased Nokia handset by booking online & paying of Rs.5199/- cash on 04/7/2014. Now the said instrument keypad is not working, not listening properly & it is getting hang automatically I like to exchange the instrument Kindly suggest us Thanks & Regards Roopa.G [protected]

I had ordered a bag (Digiflip) with amount already paid(No cash on delivery) .The order was supposed to be delivered by 25th August 2014 and is not yest deliverd. However the delivery status on the website is marked as Delivered on 30th August 2014 but I have not recieved the bag yet.Is it because i had made the payment onlin they are taking advantage of me ? Please take this issue on priority basis.I have not recieved any call from flipkat delivery guy about my consignment .

Hello team, I have purchased one item from flip kart and they have shipped on 8-8-2014. When I track that details the updation has done[protected] and there is no updates for last three days..In that tracking details[protected] has mentioned that Dispatched from transshipment hub Salem after that no updates.. When I contact the regional office in Salem and Coimbatore no one picking the call and its saying that number is switch off.Without any updates in online, I have cancel the Order. Due to Courier fault i have cancelled the order and ask to refund the amount. After cancelling the order i got a call from customer executive and says that sorry for inconvince of delay of courier. He told that we will refund the amount on 27-Aug-14. Again i call on that day and simply saying we will credit the amount by 2-Sep-14. Now i call and ask the status, simply saying that we will credit the amount within 10 working days. Please find the attached image file of mail copy which i got from Flipkart. Kindly check and take sever action.

Sir, I Have bought Khadi Bhringraj Oil (Tripack) Hair Oil which has the id of OD[protected] of worth Rs. 361, when i have been received the parcel via e-kart couriers, the product has changed as on of the oil pack has been replace with Khadi Bhringraj Shampoo pack.So Kindly take me necessary action as soon as possible.

I had purchased a HP Compaq laptop from Flipkart.com on the 21st of August. After receiving the product I tried to install latest version o[censored]buntu but due to lack of drivers I am unable to do so. Ever since then I have trying to reason with Flipkart, that they should have mentioned this clearly in the product description that drivers are not available for this particular version of OS. Now they are simply rejecting it and my money has basically gone down the drain. Please help me in getting the refund. The product has not been used - and is in perfectly resaleable condition.

Can someone urgently look into it also can someone please make an effort to call me.
Today afternoon when i called customer service they said i will receive the product today itself but still i have not received and also when i called back the customer service at 6:05pm they said product is not delivered as my address pin code was incorrect. In one day i am getting different answer. What is happening
As whenever i call customer service department they don't have any update on what's going on they say my address pin code was wrong so my product is not delivered.
Also check the below email trails and please explain why I am given false promises
Regards,
Dharmesh
[protected]
On 29-Aug-2014 6:06 PM, "dharmesh sheth" <[protected]@gmail.com> wrote:
Hello,
Still i have not received my phone, i hope i get the delivery by tomorrow.
Regards,
Dharmesh
On 27-Aug-2014 4:50 PM, "Flipkart Customer Support" <[protected]@flipkart.com> wrote:

Hi Dharmesh,

Greetings from Flipkart!

Order ID: OD[protected]
Item: Mi3 (Metallic Grey)

Thank you for your e-mail.

On checking our records I see that, your address has been already updated as per your request-

Miles Software Solutions (P) Ltd. B-801, Trade World, Kamala Mills, Lower
Parel, Mumbai - 400013
Mumbai,
Maharashtra

Please feel free to get back to us if your order is not deliver till August 29, 2014. We will get resolve your issue in the best possible way.

Your kind patience is appreciated.

Did I solve your problem? Please click here to let me know.


Please write back to us should you have any other questions or need further assistance.

Regards,
himangshu.dutta
Customer Support
Response received from Seller: WS Retail

Incident History
Customer By Email (dharmesh sheth) 27/08/2014 04.42 PM
Can someone call me please.. As i got a call few min back.. And said i
won't get the phone.. Please call me
On 27-Aug-2014 3:05 PM, "dharmesh sheth" <[protected]@gmail.com> wrote:

> Miles Software Solutions (P) Ltd. B-801, Trade World, Kamala Mills, Lower
> Parel, Mumbai - 400013
> Mumbai, Maharashtra
> On 27-Aug-2014 2:50 PM, "Flipkart Customer Support" <[protected]@flipkart.com>
> wrote:
>
>>
>>
>>
>>
>
Customer By Email (dharmesh sheth) 27/08/2014 03.10 PM
Miles Software Solutions (P) Ltd. B-801, Trade World, Kamala Mills, Lower
Parel, Mumbai - 400013
Mumbai, Maharashtra
On 27-Aug-2014 2:50 PM, "Flipkart Customer Support" <[protected]@flipkart.com> wrote:

>
>
>
>
Response Via Email (Arun R.) 27/08/2014 02.49 PM
Hi Dharmesh,

Order Id: OD[protected].

Thank you for writing in.

I understand your concern.

On checking our records, we see that the address is out of delivery area.

Please revert to us with the alternate address, we will check and do the needful.

Thank you.
Customer By Email (dharmesh sheth) 27/08/2014 02.46 PM
Hello,
I have still not received the my oder.
And as per the email replied from your side. Its clearly mentioned i will get the order in additional 24 to 48hrs but customer service person named Kivita Golkar has clearly denied to known any such email and she mentioned product will be delivered on or before 30th.
This highly unprofessional service by flipkart and don't see a worth experience as well.
I want someone to answer why i got a below email n where is my product n when i am getting d product.
For a product to deliver from Kolhapur to mumbai it only takes 1day.. I use private courier all d time.
[protected] Forwarded message[protected]
Response Via Email (Johnson B.) 23/08/2014 06.15 PM
Hello Dharmesh,

Thank you for reverting us with the details.

I apologies for the inconvenience caused.

I would like to inform you that I have updated your alternate pincode for your order "OD[protected]".

Also, I have notified our courier partner regarding the change and your order will take an additional 24-48 hours to be delivered.

Please note that the changes will not reflect in your Flipkart account and the invoice since the consignment has already been shipped.

I completely agree that this has not been your best shopping experience. However, we will ensure such issues do not recur in your future orders.

In the context of you being a loyal customer, I request your patience and understanding in this regard.

I hope this helps!

I thank you for choosing us!
Auto-Response 23/08/2014 10.20 AM
Dear Customer,

This email is for your reference only. You do not need to reply to this mail.
We will get back to you at the earliest.

Customer Support
www.flipkart.com

Customer By Email (dharmesh sheth) 23/08/2014 10.20 AM
Hi,

My product order number as mentioned in the delivery status is
not delivered yet reason being my PIN CODE 416003 is incorrect and thats
the reason why this is the message provided in the delivery status Out of
delivery area (Pincode-Address mismatch


Please correct my Pin Code;-
Miles Software Solutions (P) Ltd. B-801, Trade World, Kamala Mills, Lower
Parel, Mumbai - 400013
Mumbai, Maharashtra

Also can you please make sure before you send anything for delivery you
check PIN CODE and CITY where it needs to be Delivered

i recieved OD[protected] ON 16th Aug 2014. i found that the product XFX XFX R7 260X 2 GB DDR5 Graphics Card was defected.. it shows some colourful lines on screen before installing drivers. and screen goes off while installation of drivers. The installation dose not even finishes..i tried 3 different high end computers to test the card but unfortunatly same results...now i claimed for replacement ...ITDeck rejected my return request with return id 7064654...the product i have purchased have warranty of 3 years... what a disappointment by flipkart...my trust over online shopping is gone...please what can i do to get it replaced. my rupees 10 thousand are getting wasted...i dint even use the product for once...

I had ordered Asus Zenfone A450CG 27 th August 2014 on COD. The Delivery guy came opposite to my office. I told him to come to my office as I was in work. He told that he wont come to my office as he has some other work and cancelled my order by himself and I got message "Delivery was cancelled as payment was not ready" and in site it has been updated as "Undelivered due to no response from customer". I dont know what other work he has other than delivering the product . See the screenshot attached.Guys don't ever buy from Flipkart, they have got the worst delivery team, they will make you beg for the item which you ordered. Delivery Guy Details: Mukesh Mobile: [protected]. Order Details: Asus Zenfone A450CG Order No:OD[protected]