| Address: Kolkata, West Bengal |
Hi,
I have purchased a Apple A1357 Battery Charger White EDN-BT107 from Flipkart.com which has the Order Id: OD[protected] Order Date:[protected], 11:45 am, Tax Invoice Id : EDN/14-15/4017, Invoice Date :[protected], 04:03 am., Since i received the charger it had never worked.
I am very much upset about the quality of the flipkart product.
Request to replace this Apple Battery Charger as soon as possible or refund my money.
Regards
Vikas Agrawal
109A, Park Street,
4th Floor, Kolkata - 700016
Ph:[protected]
Mob: [protected]
Aug 14, 2020
Complaint marked as Resolved
Ordered date: 4th May 2015
Pick up date:13t May 2015
Item returned date: 25th May 2015
Cancelled the order: 25th May 2015
Refund amount: Rs.675
registered phone number: [protected]
One of the customer care representative confirmed that my refund request is successful and will receive the refund within 10 days from 25th May.
Since today no refund received or I haven't received any update on the refund.
I have registered a complaint and keep on following up the customer care but so far no proper response to the complaint.
Kindly look in to the issue and let me know the refund status. I don't think it is fair to take this long for a refund and keeping me to wait for this long. For whatever reason within your concerned team for not able to resolve I shouldn't be the sufferer and I expect the refund to be initiated right away.
Regards,
Karthik