Flipkart Complaints & Reviews

I bought MOTOG During FLIPKART''S holi offer of 10% cashback from axis bank account. I mailed them and wow the response i got was

"We would like to inform that the cash back offer is eligible only for credit card and debit card, as the above mentioned order was placed via net banking, we are sorry to inform you that your are not eligible for the cash back rolled out.

We sincerely apologize for the inconvenience caused. We appreciate your patience and understanding in this regard."


Wow so easy to post the sample response to everyone...


If this was the case they should have mentioned it clearly that offer is not valid on internet banking even though done with axis bank account.

Bloody nonsense this is... I just don't understand how net banking is possible without having a debit or credit card. Whether i bloody use AXIS PAYMENT GATEWAY OR AXIS CC CARD or Bloody AXIS DEBIT CARD. Ultimately i get the amount deducted from my AXIS account..

Then what the BLOODY DAMN THING ABOUT NETBANKING AND DEBIT CARD OR CREDIT CARD PAYMENT...

hi, I would like to provide thoughts on my purchase of MotoG phone from flipkart. 1. I ordered a MotoG phone and the recieved the phone. Very next day I got an SMS saying the phone would not work due a network issue. 2. I was told that it would be rectified in couple of days and also Rs 1200 was provided to make me happy. 3. I kept calling flipkart over the next 8 days days. They kept saying it would get rectified in next couple of days, same response everytime I call. 4. I had enough of it and decided to request for replacement. Then they came back and said they dont have the phone. So I requested that they make alternative arrangments as I was in a situation were I did not have phone for more than 1 week then. They promised me they will call back in 2 hours (couple times) and they did not call back. 5. Post that I had a tough call with them asked for refund. They have said it will take 5 working days post the pick up which is 2 days from now to get the money back. In the process I have lost 2.5 weeks time with out a phone. Flipkart customer service is not good, they make empty promises, they tell you that they will call you and NEVER WILL. regards.

firstly.. please tell me one thing.. if i knock your door ... unexpectedly... and say you that you have an oder for rs so and so..will u like.. that?.. and tell me one thing more that are u always at home to deliver one thing.. please say your delivery boys to give a date first on which they will deliver ..the product so that one is ready ...
a delivery boy from blue dart said that in half an hour he will deliver me my product(OD[protected]) and he didnt came.. and i had to leave for an urgent piece of work which i cancelled due to.. your order delivery.. please improve your delivery service in jammu... problem is not in flipkart.. but its in service in jammu you provide..
regards
raghav
thanks...

I have purchased Klipsch s4 reference earphones from flipkart 6 months ago.Now the left earphone has stopped working.When i contacted flipkart they said they only return item within one month even though it has 2 year warranty.They have avoided my attempts to contact them.Please help me get the warranty for my earphones.

HI Team, I have purchased Bajaj New Snack Master Sandwich Maker on 15th Jan 2014 > through Kotak credit card for which I am eligible for 20% cash back. The time line given to refund the cash back amount was 21st April 2014 but it has not been processed yet. I am keep on approaching Flipkart customer support team but no one is helping out & they are trying to cheat that cash back amount. Every time they are replying with to check with the bank but it has not been processed from their side. They are also not providing the reference details & date of this cash back transaction. My order ID: OD[protected] & complaint Reference number:[protected]. Thanks & regards, Jagadish

Hello, This is further to contacting you again n again but no reply from your side, My order number is OD[protected] Karbonn Titanium s5i, which is giving me trouble.. i cant take a picture from camera.. Showing internal and SD card memory full which is actuly not. I spoke with your customer care people also but then dint get back to me till now. I am following up since 29th May 2014 and now it 7th June 2014.. This is really unprofessional behaviour from company like Flipkart, I never expect this from you guys. Get back to me as soon as possible, and now i will prefer refund. I dont want replacment.

Hi,

As all of you might know, Flipkart had launched daily deals where you can get products at amazing discounts everyday. The deal goes live at 12 PM noon..initially they started with one product but now it's 8 products. The bulk of offers are by the seller WS Retail.

Today 6 June, 2014 at 1:57 PM, I went online to purchase Provogue shoes as part of the daily deal and initially the offer was for Rs 669 ( after discount as seen in the attachment). But when I went to make the payment, i got an error saying, " The prices of some items in your cart has changed, please check the revised payment. I went to check it and the price changed to Rs 899!!! a whooping Rs 230 extra!!!

I emailed them immediately about this as I really was looking to buy the shoes as it was a great deal but never thought flipkart as a shopping giant would fraudulently baffle their customers like this!!!

I'll just look forward for a suitable resolution although I've got a solution where flipkart can make this right!!!

I bought a book from Flipkart, but it was not printed completely. Last few pages were missing. And i replaced it for three times but got the same book. Its a pain to read the book half. So i would wish to place a compliant against them.

i purchased a Moto G 16GB from flipkart which was delivered on 12th april, 2014. But i didn't teceteceivereceive any bill of the purchasing item... please send me that as soon as possible. my email id is [protected]@gmail.com... Dats my user name Check i[censored] want.. Pls reply fast i need the bill fast..

Greetings

My name is Nitin Kumar Gorle my number is [protected], [protected]

i want to raise an issue regarding my problem .

i have orderd for HTC Desire 816 grey colour on June 01 2014 and i was offered amazer flipcover as a freebie with HTC Desire 816(grey) model, but when i have recieved my shipment i found out that i have recieved a white htc desire 816 and along with that i recieved a htc white flip cover insted of Amzer flip cover

i am so dissappointed by the act of flipkart and the customer team gave me mixed responses

A CSR by name Manish Pandey mentioned me that since stock option is not available a pick up truck would be coming to take the product and then it is sent to ware house for inspection and then after 7-8 days your money will be deposited, i was waiting for call but i dint recieve so wen i called back the csr representative mentioned that i am sorry you cannot go for refund or exchange

Another executive says to upload the snapshot of the case which was mentioned when you made an order and few times the CSR people hanged my call, i am seeking this email as my last option. i hope justice will be done

I have booked online by paying through my credit card upfront for a TP Link make WIFI router of model 841N amounting to Rs 1552 on last Sunday 01.06.2014.The material which has been delivered is a wrong model which is 740N which i discovered after opening the pack infront of the delivery by of Flipkart Mr Shuvo yesterday afternoon.The same i have mentioned in the delivery challan of the Flipkart representative and he has promised to get me the exact material today.I have called the customer care number of Flipkart in front of the boy and the lady who has attended the call whose name i am not remembering is in no mood to help and is showing the helplessness towards the same.The delivery boy has promosed me the replacement by today but for the entire day his mobile kept on ringing. This kind of pathetic response from Flipkart is not at all anticipated.Since i will be going on official trip on 06.06.2014 i wanted the same to be delivered latest by today but i do not know if there is anyone to help me out on the same. My order no was OD[protected]. NAME:-Amitava Bhattacharya

Dear Sir/Mam, I had ordered a product name Motorala G through flipkart.com. The product got delivered and there is no issue with the same. I had mentioned [protected]@gmail.com email id to order the product of which I am unable to retrieve the password. So I registered the new email id to [protected]@mail.com in setting. I also had talk with the customer care executive to change the email id regarding the same 3-4 days back. After doing the same he guaranteed that bill copy will reflect within 48 hours in new email id. But the soft copy bill of mobile purchase is still not reflecting in my account till today. I had ordered a mobile case with old email id which details are showing in the change email id. Please arrange me to send the bill copy of Motorola G mobile purchase to new email id [protected]@gmail.com. I would request you kindly look into the matter as soon as possible. Thanks Aishwarya A Sukale. [protected].

I am purchased this phone before 10 days. The complaint is after lifting the phone, the voice wont come but the seconds timer continuously goes.Again i have to switch off then on to start. 2) it being hang some times and the icons are disappearing...

I purchased a camera nikon d90 from flipkart. and there is a problem with that camera. I cnanot see the shutter speed number from the viewfinder. aslo it cannot be seen on display. today i called flipkart customer executive. I told them about my problem. they told me that they will contact me within 24 hrs. please help me out. I want to replace my camera as soon as possible.

hello, My name is shiva karthik.y i have bought Moto g mobile from flipkart few months back and its Charger not working and bad network support(MotoG).my net will stop working by itself. i have to keep restarting my moblie and put it in airplan mode to get back my network.

XOLO EXPLOITATION BACKED & IGNORED BY FLIPKART Battery balooning problem :: mass problem My q700 battery balooned out; Every customer centre in gujarat short of battery; Against demand of 100 battery xolo provides only 10-20 battery. Exploitory business model of xolo supported by flipkart.

1) After lifting the phone, the voice wont come but the seconds timer continuously goes.Again i have to switch off then on to start. 2) If the phone is connected with headset and then removed, the sound will not come until the phone is switched off. Please reply as soon as possible & order no:-OD[protected]

Hi I am taken Moto G with 10%Cash back offer on march month, what they are mentioned in Terms and conditions i followed as it is same, like the offer is valid only for Axis Bank Holders, i m using same and ordered, i m waiting upto may 31, still i m not getting my amount so i m reached customer care. They said simply im not eligible person reason is i'm given order Net banking. IN Terms and Conditions they mentioned CASH on Delivery not applicable. Now what should i do ?

Hi, I would like to file a complain against flipkart.com as they make false commitments in delivering the product . I made an order of Nokia XL from Flipkart on 28th May and today is 3th June 2014 and I still haven't got the product . When I called the call center of Flipkart they told me that they have no information regarding the same other than that its has been delayed . I could have bought the same product any where in Chandigarh at a lesser price without the hassle .

Hi Dear I have purchased a mobile phone from flipkart in oct-2013 I dont get any IMEI label or any sr no lables on mobile box or on bill. So service centres are denying to make service for my phone.this is not my alone's problem 100s of people are getting such kind of phone without IMEI labels. I think they all suffer from same problem, Such thing should not happen with other people in future and we should take any strict action. That is why I am posting here to make notice about this problem seriously. Reader can contact me if you are facing the same problems/ [protected]@gmail.com Thanks