Flipkart Complaints & Reviews

i order nokia mobile on may 9th and it was suppose to get delivered within may13th. but no traces of delivery. payment is through credit card, through EMI .i got msg from HDFC bank saying about the payment through credit card. please tell us if delivery is taking time. we will compremise about it. but dont sit like rock. waiting for your call.

Hello, I have placed this order#OD[protected] on May 1st with Flipkart. The delivery date as per Flipkart was May 10th. Since May 10th i have been calling the customer care of Flipkart and they ask me to wait 24 hrs daily. Finally the order reaches their courier service which is EKART LOGISTICS. I get a message that my order will be delivered on May 12th before 7pm. I contacted the courier guy thrice and he gave me different timings as he was quite busy delivering orders of others. I get a message on May 13th from EKART that the order was sent back as my phone was not reachable. I called the courier guy again and he said he was quite busy and did not even attempt to call me or deliver the order. This clearly shows that EKART is lying and making fool of the customers. Now it is May 14th, i call the courier guy again and the same promises are made again. Finally i paid up front for the order and now Flipkart has taken my money and not delivering the order. Is this kind of customer service Flipkart Maintains. If they love to fool the customers by taking their money, Flipkart should be banned immediately on account of fraud done to the public. They are taking the money from customers and not delivering the product. EKART Logistics is the worst courier company who do not care for customers.

With this note I would like to inform you that on the on 6th May 2014 I
ordered for a product and it had been delivered on same as I requested for.
then I requested to return and refund the item and that also has been
approved.


Since 6th May 2014 the item has not yet being picked up from my place and
every day I am getting a SMS that we regret to inform you that your
shipment could not be picked up and we are not able to reach you over
phone. We will reattempt the pickup tomorrow though I was available at home
and my contact number too.

Each and every day I called the your Customer
Care number and getting an input by today by 19:00 shipment will be picked
up and which never happened.


Thanks
Sudipta

Hello FLIPKART,

I placed an order for an external hard drive worth Rs. 3899. On the last step of my transaction your website stopped working. Which resulted in Money Debited from my account but order not being placed!!!

YOU HAVE CAUSED SO MUCH INCONVINIENCE that its not even funny.

I called your "Customer Care" but they refused to help me since there was no transaction showing on their system.

Now tell me what should I do???

Hi My Order No.OD[protected] I haven't received the order, this is not the first time. I don't know whom that order has been delivered and on site its showing delivered. Very bad service...

I have placed my order on 4th of may 2014, and till today i haven't received my order . I have brought this to the notice of Flipkart, but still no measures have been taken. They are not even bothered whether the product have been delivered or not. I request to take stringent action against the responsible authority for this kind of response even taking the money in advance. Name - Rajat Arora Mob - [protected] Order Id - OD[protected]

Hi Team,

I booked shoes but I am not satisfied with your services. Because I ordered yellow bottom shoe and you send me totally black bottom shoes. I will raise a complaint in Court regarding to you. I pay you totally amount for that peace. Why you do that.

Order ID:- OD[protected]

I want to replace this shoes. I need yellow bottom shoes if you are not able to replace these shoe. I will claim on that I have picture for that shoes.

If I do not get any reply from your side so dn't ignore me I know that you are flipkart but I am Alok Choudhary

Do need full please.

Regards,
Alok Choudhary
[protected]
Call times:- Morning 6Am to 9Am and evening after 7PM to 10PM

i ordered a Tamaron AF 70-300 mm F/4-5.6 LD Macro for nikon DSLR reading the compatibility list stating it is compatible with Canon EOS 1100D. i ordered the same and on recieving i tried to to attach it with my camera it was not compatible. i requested for refund and i was dissapointed by seller and flipkart as they said i ordered the wrong proof, as i have all the evidence to prrove that seller updated the wrong description on filpkart site. i suffered there joke for rs 8750. , making fool out of customers

OD[protected] i had ordered a wireless keyboard which when i received was not in working condition. I immediately contacted flipkart and requested them to take back the product and get me a working one. It took them 5 days to accept my request and pick up was scheduled on may 7. No one turned up for pick up, its may 8 now and still no one has come. After calling flipkart 10 times in total since i received the faulty product they are supervisors are not even willing to speak to me. I have taken two days off to sit at home and wait for the product pick up. I am tired chasing this company

Hi, I ordered a mobile phone Samsung Galaxy S duos 2 and the product was defected so I ordered for a replacement, they replaced the product giving me the defected phone again. Then I ordered the replacement again but now they haven't delivered me the product.The product was supoosed to be delivered till 2nd May, 2014 and today its 08th May, 2014 the product is not yet delivered.

I had ordered a camera bag, a week prior to my trip. When I entered the pin code number of my city (rajkot-360005), flipkart website said it will deliver within 2-3 working days. the order was placed on 4th may and scheduled to be delivered on 7th may...while I was tracking my consignment, I could see that the consignment has reached rajkot by 6th may morning 10 am. As flipkart had promised delivery by 7th may, I waited for a day to receive the consignment. The 7th day noon 3pm I called up the customer care to learn why the product has not yet been deliverd as I was approacihing close to my working hours. They said that the product could not be delivered because the pincode was out of delivery area.

I requested if they canprovide me with the delivery courier's contact number so that I can pick up the consignment my self, they said they don't have th enumber ( ekart is part of flipkart...)

Since than I have been calling the customer care and they are telling that this matte will be taken onpriority basis and the resolution will be reached by 24 hours...nothing at all has happened yet.
I am really shocked to see the kind of customer support flipkart has developed...pathetically sucking.
I suggest all the people reading this that do not buy from flipkart...they are going down the hill...

bad bad bad experience

Respected Sir,
I have purchased Datawind ubislate 7cz tablet from flipkart online website, , , , , , , first day there was no problem, , , but on subsequent day it shows charging problems, , , and bettery even drains in charging, , , , and when i go for changing its main screen guard mobile screen having lots of scratches like it is second hand, ., , , , , and after 2 days it stop even switch on, , , , , just stuck on starting screen...
i placed replacement request on 29th april, , , , they said my defected product will be picked by them on 2nd may, , , and i will gate new tablet on 8th may, , today is 7th may but still even my product is not picked, , , , , everyday i called customercare on this number [protected] but they just made me fool, , , , by evry time saying me wait for 24 hurs, , ,

Hi Sir
I had ordered an Watch on 28th April 2014 on the same address, I got seven products through filpkart. They committed me to delivery this product before 3rd may 2014, but I did not get this product, then I called to customer support, they told me this address is out of delivery area. I wrote two emails to flipKart but did not get reasonable response. My Order ID is OD[protected]. My Name is Trilok.
Mobile number is [protected]. Please suggest what should I do now.

Sir, On[protected] i had placed an order with flipkart NOKIA X, ORDER ID - OD[protected] they had guaranteed me 30 days replacement and when i got my phone by flipkart i got to know that it hangs up in between not only once or twice infact it hangs up no of times in a day. when i came to know about this problem i had called up on its customer care no. they told me that u'll get ur request no. within 24 hrs. and our boy will collect your phone from your place within 5 days n will refund your money back. But none had came.. and when i had called them back after 2 days they told me that we didn't get your any call and even request no. and sir, i had even called them today.. today i talked to mr.gaurav singh he told me that you had only 10 days replacement gaurantee but sir they are openly showing through their advertisements and thnrough their websites that they give 30 days replacement guarantee. sir, i got this phone for Rs.7080.. if they doesn't replace it or refund my money that will mean that i wasted my whole money. sir, its a humble request to you to please look foward to this matter. as this phone is not even working properly and a phone is very needy for me as i have to remain oncall for my office work through out day. so, please sir as soon as possible give me a solution for this. thank you [protected]@gmail.com

Dear Sir/ Madam, This is regarding Swipe MTV VOLT 1000 Tablet (White, Wi-Fi, 3G, 4 GB) ordered from Flipkart. Order ID: OD[protected]. I am a regular customer of flipkart and I am currently staying in Shillong, Meghalaya. With full trust as always, I had given my delivery address in Kolkata as flipkart could not deliver the product to Shillong. "Had I knew FLIPKART would have delivered me a defective tablet, I would have not trusted it and given the order to deliver in Kolkata". I have never been so disappointed like this with flipkart service!! The product parcel was received on 20th January 2014 in Kolkata and I had opened it on 4th February 2014 in Shillong. Unfortunately, I did faced the following problem:- 1. A line/ area on the tablet screen is not responding, which is also the region and the first line of the keyboard on the touch screen (qwertyuiop) when we want to text. 2. A pin/ lock on the table flip cover case is broken (Flipkart had Refunded Rs.1000/- for this. Please note that the manufacturing of this accessory and the tablet itself had been stopped). Since Flipkart could not replaced the tablet, I was being told to get help from the Swipe customer care. So I deposited the Tablet handset and its battery at one of the Swipe customer care in Shillong (Classic Store, Mawlonghat, Shillong) on the 10th February 2014. Since then, I have been calling and meeting them but got no positive progress. More than one month passed, so I decided to call the main Swipe customer care (Number given in their website). They tell me to give them some more time whenever I contacted them. Most of the time, I get excuses like their system is not updated and to call back later. I keep calling, emailing both flipkart and swipe to remind them of my problem. But they always thank me for being patience and to wait for some more time. Now it is about to be three months and they haven`t been abled to repair nor give me a refund. Flipkart has also been very rude to remove more than three times the comments I made on their services about this tablet. Swipe customer care call center had even given me a number of a person in charge of the North East Swipe business. But this fellow never picks my call after he had collected the job sheet number nor called back. I have been helpless and dont know who is responsible for giving me a defective tablet. Now I just want my money back. Please help me. Thank you.

This is in regard to the above mentioned order number whose money is pending since 4 months.
i have purchased one nokia lumia worth amount 8216/-which didn't happen and my money was deducted from credit card.
I enquired and logged a complaint against my payment refund but flipkart was not even worried to return the money.
They mailed me to get the details from bank as according to them money was received by them.
After the bank confirmation i mailed them that bank has given the money and money was received by the vendor then they mailed about the refund stating that it will be done on 30th April 2014 but again they wanted the bank statement as they clai8med they have refunded the amount.
i have send all the details in mail since last 5 days but no response has came from them.
It is my hard and cash money which flipkart is not refunding.
Consumer court is my last hope.
Please help to get back my money.

Regards,

ritika Gupta

we regret to inform that Flipkart services is Fake Because my order id is - OD[protected] of Keyboard
In Between 10 days replacement Warranty Keyboards is founded Defective problem and not working . I did complaint to Flipkart customer care but next day i got a mail for Disapproved my return order .. I am not satisfy to
This Flipkart Online shopping .

My nubmber is [protected]
Name Chandra Dev

Please Resolved my problem

I have ordered for product for Rs 1799. But they are delivered the product like same brand with lower cost 1490. i requested for replacement.after replacement they are sending the same product. Fully cheating company.

This is with regards to the order ref: OD[protected] . its been a disappointing service from Flip kart. I have ordered for 2 Micro max X264 (Black) on 28 April, 2014 11:26 PM, however as mentioned the product should have been delivered on or by 3rd of May, but unfortunately I have received one mobile on 02-may 2014, since I ordered two products I immediately called up the logistics representative to check out for other item .., The logistics representative informed due to huge delivery order he has purposely left one in the factory and promised that he will deliver the next day (I.e 3rd of may by 1:00pm). I have been waiting since then continuous calling the customer care of Flip kart, there is no proper response, later around 5:00pm I had called up and I was informed the product is due to be delivered by 7:00 pm still the product was not delivered, later I spoke to one of the floor supervisor and he promised me to get an update by 5th or max of 6th of May 2014. Please advise me for this delay .. why the product is not delivered on time.?

I ordered 4 items on 15 April, 2014 9:26 PM [OD[protected]], out of which I received 2 items on 18 April, 2014 and 1 item on 20 April, 2014, but never received the 4th item [Old Spice After Shave Lotion - Musk (100 ml)]. After waiting till 23 April [estimated delivery date], first I e-mailed to Flipkart's customer care id and when I didn't get any response, I called up their number, and they said as per the update they received from their courier partner ekart logistics, my order had been already delivered on April 19, 2014 and received by no one else but me!!! I asked for the proof of delivery copy but till date, I didn't receive anything. I'm 100% sure this item was never delivered to me perhaps due to packaging problem at their end (if the delivery person has not stolen this item)! I'm a regular customer of flipkart and bought several products from them, but after this kind of careless/ irresponsible behavior, I won't ever bother to purchase anything from Flipkart anymore and will request others to do so. Thanks to their horrendous customer support and equally incompetent ekart logistics! On 29 April, 2014 a telephone call from the customer Care informed me that the issue would be solved in 48 hours but I have not yet received any positive reply from them. Hence I want the refund amount in my account immediately. Thanks! Ayan