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Flipkart Complaints & Reviews

2.8
Updated: Dec 26, 2025
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Flipkart reviews & complaints page 325

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K
Krushna das
Jul 26, 2022
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Website: Flipkart.com

Recently I lost my registered number so I wanted to change my account to a new number. I contacted customer care they asked to mail them a valid ID proof along with new number. I mailed them over 3-4 times. They mark my complaint as resolved. Even I didn't got any help from them.. please look into this i have provided all the documents they want still my problem has not solved. Since my old number been theft
I want to update my number as soon as possible.
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    Y
    Yogita@Dubey
    from Hyderabad, Telangana
    Jul 26, 2022
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    Address: hyderabad

    I had booked flight on 15th June, 2022 and cancelled it on 17th July, 2022 as my plan got changed. But i still did not received my refund amount. Details are provided below-

    Airlines - Indigo
    Date of Journey - 2nd Aug, 2022
    From Chandigarh to Hyderabad

    I had talked to Indigo Airlines are they informed that my refund has been processed already.

    Kindly look into the matter on priority basis.
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      K
      Kujjumeaow
      from Mohali, Punjab
      Jul 26, 2022
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      I am using Flipkart since 1 year @140507 pin code area. Never face this kind of issue of getting all products undeliverable. I can't able to order anything from Flipkart site. Also they are doing nothing to resolve this issue.
      +1 photos
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        I
        Iqbal9876500
        from Kolkata, West Bengal
        Jul 26, 2022
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        Address: Kolkata

        I ordered sifu ps4 veangence edition and paid total 4290/-
        The seller sent me wrong opened disk, item in a card box no original brand box
        Order id OD[protected]
        +1 photos
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          P
          Pinky00793
          from Gurugram, Haryana
          Jul 25, 2022
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          I purchased a Marq by flipkart 6kg semi-automatic washing machine from flipkart on 16 July 2022.
          That product did not worked This product do not work as a fully automated washing machine.
          But the product quality was not good as expected. This product running is not smooth. This product is not convenient to use as the draining and washing can't be done simultaneously.
          So i requested for return this product on 17-July 2022. Then instead of returning the product, flipkart send a technician. First time the technicin came and i didnt know what happen, my product return request was cancelled. And the product was replaced by same brand, same model product which I don't need anymore.
          I again requested for return. Second time also the technician came and make video of noisy washing and poor quality product. But again this time return request was cancelled.

          Before ordering the product was eligible for return. But now facing very difficulty in returning. So how can we trust online shopping.
          My order id is - 0D[protected]
          and my mob no. +91-[protected]. Please resolve my problem.
          Flipkart customer support has been notified about the posted complaint.
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            G
            Gagana B N
            Jul 25, 2022
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            Address: Kempegowda circle, Bellur. Karnataka

            I am not able to download invoice for purchased order. Please provide the invoice.
            +1 photos
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              D
              drkvenu
              from Kochi, Kerala
              Jul 25, 2022
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              I tried to buy Asus vivobook 15 oled in the app, but I could not place the order. Similarly could not place an order for Realme 9 pro plus in the app two days back. Both the times I had to use my desktop. What is the use of having this app?
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                N
                Nidhiiiiiiiiiiimqd
                from Delhi, Delhi
                Jul 25, 2022
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                The delivery person asked us by call if he could deliver the product tomorrow but as we had to leave for somewhere the next day we asked him to make delivery on the same day if possible.suddenly it started to rain when he arrived. we felt bad which is why we asked him to come into the shed even though the rikshaw already had a shed.But the person started shouting at us very rudely about his deliveries getting wet.
                He was also drunk while doing the delivery.
                I don't think this is safe and appropriate behaviour.
                Please do something about it.
                Thank you
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                  R
                  riteshkavdia
                  from NEW DELHI, Delhi
                  Jul 25, 2022
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                  I purchased ASICS badminton shoes size 8. The order number was OD[protected] . I got size 9. I have raised return request on their support 4 times. But it is getting rejected.
                  Contacted their helpdesk n number of times, but no help.
                  +3 photos
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                    S
                    srikar punna
                    Jul 25, 2022
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                    I have ordered product on Flipkart. My money got debited from my account but order not placed. I need my money.
                    Flipkart customer support has been notified about the posted complaint.
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                      P
                      P00j@
                      from Delhi, Delhi
                      Jul 25, 2022
                      Resolved
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                      Resolved

                      Address: Delhi

                      I had ordered my groceries on 15.07.22 and delivery date was 18.07.22(slot 6am-1.30pm). I called delivery agent on 18.07.22 more than 5 times but he cut my calls and called me on 1.29pm for delivery but I was in a meetings so couldn't receive calls. After that flipkart is continuously delying my order. I've spoke more than 7times to customer care executives regarding my parcel. They are saying same thing again and again that this is the last date of delivery this will not be delayed anymore but still I've not received my parcel. They are neither delivering my parcel nor canceling my order. I've paid for this so my money got stuck. Extremely frustrated.
                      So please solve this as soon as possible.
                      Jul 25, 2022
                      Complaint marked as Resolved 
                      Flipkart did nothing to resolve my issue. Why it is showing resolved?
                      Flipkart customer support has been notified about the posted complaint.
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                        R
                        Raju Al
                        Jul 25, 2022
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                        Address: Sabeer kirana Store Colonelganj gonda

                        My product not reach my place date 25.7.2022 very bad service and customer care services not conferm my problem
                        +1 photos
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                          S
                          Siva Hasmitha
                          from Tirupati, Andhra Pradesh
                          Jul 25, 2022
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                          I have lost my old phone number and old email id, but I can login through password for my Flipkart account, I want to change my mobile number and email id as it is not possible because OTP is sent both to old and new Mobile number and email id, how can I change my Flipkart account mobile number and mail id
                          Old mobile number:[protected]
                          Old mail id: [protected]@gmail.com
                          Redduvari Siva Hasmitha
                          New Mobile number:[protected]
                          New mail id: [protected]@gmail.com
                          Please kindly resolve my issue quickly
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                            Ashwini Saste
                            Jul 25, 2022
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                            Address: P S Villa Pune-solapur highway opposite bharat petrol pump Shewalwadi

                            I have purchased Rakhis from flipkart.. I got wrong item delivered.. I tried to contact flipkart help service..but it's not responding..it's not about money it's about trust we showed on you. I have submitted review on that fake product but flipkart is just showing submitted but not reflected in profile
                            Flipkart customer support has been notified about the posted complaint.
                            Jul 25, 2022
                            Updated by Ashwini Saste
                            I suppose to get this rakhis

                            Jul 25, 2022
                            Updated by Ashwini Saste
                            And I got this

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                              S
                              Sujata250722
                              from Kolkata, West Bengal
                              Jul 25, 2022
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                              I had placed an order for the book named Disney's Frozen, "Frozen Heart" which was priced indian rupees 308 and shipping charge Rs 50. The shipping address was Swapan Kumar Banik, 522

                              Mahestala, Mollargate, Sontoshpur govt.colony block c,

                              Kolkata

                              West Bengal - 700142 . The order id is — OD[protected] dated 20/07/2022. Today i have received a book named 'Disney's Frozen movie', it was not the book i ordered.Wrong Frozen series book was delivered to me.Book I ordered had 308 pages but the book i received is less 100 pages long. In receipt on the package it was written Frozen Heart but the book was diffrent .It was Frozen book but not the Frozen Heart book i ordered Kindly replace the book with the correct book.The writer of Frozen Heart is supposed to be Elizabeth Rudnick.
                              +3 photos
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                                R
                                Ram Medicherla
                                Jul 25, 2022
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                                Address: H.no.5-191/4 flat no # G1 Sri sai Residency Chintal

                                To the Manager,

                                I have purchased the 4 door wardrobe from flipkart but still the installation is not done your techincal person came but he told that he will come with in an hour and but still the installation is not done vijay gupta came # [protected] when it will be installed if not done today i will cancel the order and i will for the penalty order id #0D[protected]
                                Flipkart customer support has been notified about the posted complaint.
                                Jul 25, 2022
                                Updated by Ram Medicherla
                                installation is not yet done
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                                  S
                                  Shivam Shekhar97
                                  Jul 25, 2022
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                                  I had ordered a pair of soundcore by anker R100 TWS earbuds on 15th of July via Flipkart app. The product's delivery date was showing to be 18th July at the time so I went ahead and ordered. I was also tracking my product by the delivery timeline provided by Flipkart on the orders page. I saw that my product had reached in the delivery hub in my city, i.e. Hyderabad on 17th of July only. But after waiting till night on 18th when I didn't get the product I went to the orders page again, There they had now changed the delivery date to 19th of July stating some reason. Again on 19th I was waiting for product but didn't get it. When I checked the orders page again I saw they changed the date to 21st now. I called the customer care for getting a resolution but they also didn't have any clear information. They bluntly told that the package seems to be lost in transit so will have to wait till 21st July. Then I went ahead and canceled the product as I was to be out of station from 20th till 22nd July. The customer care guy also told that I can reorder the product on 19th July only which will be surely delivered on 24th July. At this claim, I again ordered the product, this time the Flipkart app was asking for pre-paid payment as due to some reason the pay on delivery was not available at the time. So, i went ahead and paid Rs. 1999 as part of product cost. But once again on 24th of July, just before the EOD I got the message that the delivery has now been rescheduled from 24th to 27th due to delivery issues. I again contacted the customer care to understand what is this issue but to no avail. They just keep apologising without giving any explanation, and repeating that the product will be delivered on 27th surely. I now am clearly in doubt if product will be delivered on 27th as well or not as last time also they changed the date 2 times. I hence want to raise a complaint against this totally unprofessional behaviour of Flipkart and it's lack of Customer integrity.
                                  I am also attaching the screenshot of the changing delivery date timeline I can see on the Orders page of Flipkart
                                  +2 photos
                                  Flipkart customer support has been notified about the posted complaint.
                                  Jul 28, 2022
                                  Updated by Shivam Shekhar97
                                  My order has still been not delivered, it was scheduled to be delivered on 27th July. Yesterday, towards the end of the day I again got a message that the order has been delayed giving the same repetitive excuse of issue with transit of the product. Whenever I talk with the customer executive they start giving false promises about getting it delivered as soon as possible. Totally unprofessional behaviour from Flipkart and I'll make sure never to shop from it again in future, rather I will opt for Amazon and other services which are providing 2-3 days delivery at the same delivery location for me. I request strict action against the fraud Flipkart is doing with its customers.
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                                    B
                                    Bhupesh2212
                                    from Mumbai, Maharashtra
                                    Jul 25, 2022
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                                    Address: Flipkart Internet Private Limited, Buildings Alyssa, Begonia & Clove Embassy Tech Village, Outer Ring Road, Devarabeesanahalli Village, Bengaluru

                                    [Attaching all the screenshot of the payment fraud at Flipkart]

                                    Hello Flipkart, I have made the payment of 6298 INR towards the Order of Kamiliant by American Tourister Bags ( 2 pieces ) on 14th July 2022.

                                    Following are the details

                                    Order ID : OD[protected]

                                    UPI Transaction ID :[protected]
                                    Payment To : Flipkart ( UPI - paytm[protected]@paytm )

                                    I haven't got any refund or the confirmation of the order. It has been more than 10 days I am constantly following up and just getting the templated responses from customer care services. I would request Flipkart to please look into my case and can directly contact me

                                    contact details
                                    Email : [protected]@gmail.com
                                    +3 photos
                                    Flipkart customer support has been notified about the posted complaint.
                                    Jul 25, 2022
                                    Updated by Bhupesh2212
                                    The complaint is not resolved and haven't received any communications from flipkart
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                                      K
                                      kiranmallinath
                                      from Chennai, Tamil Nadu
                                      Jul 25, 2022
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                                      Address: Bangalore

                                      Hi, I have ordered smartphone on 22nd July '22 and was promised to Deliver it by 24th July '22 which they failed and when I am following up now they have pushed to address the concern by 29th July '22, Is this fair business Flipkart is doing, making customers wait and wait and felt with no clue when the product will be delivered.
                                      Flipkart customer support has been notified about the posted complaint.
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                                        A
                                        Animunni
                                        Jul 25, 2022
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                                        Address: Peddapalli,505172

                                        Order status is not relevant and shown as not delivered. I have received the item 15 days ago and wanted to return it.please update it accordingly.

                                        And all items are shown as not deliverable.

                                        I have already ordering for same from long period and suddenly it is showing as not deliverable.

                                        Please look into it.

                                        Thanks
                                        Anisha Kolluri
                                        Flipkart customer support has been notified about the posted complaint.
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