Flipkart Complaints & Reviews

It's the continuation of the previous complaint
OD[protected] I still haven't received the product. I want cancellation and full refund of the same.

On 20th of june around 11.54 pm i have transferred Rs. 17019/- from my ICICI account to the flipkart account through UPI paytm in order to purchase Samsung Phone but flipkart cancelled the order as it claim that it did not received the amount in its account. But the money was debited from my account at the same time .

When I called the flipkart customer care they said that the amount will be credited to your account within 7 business days but it has been more than 12 days and the amount is not credited to my account.

Request you to help me on this at the earliest.

Please find the details below :-
UPI Transaction No[protected]
Account No[protected]

Also find the message below which was provided by bank
Dear Customer, Your transaction of Rs 17019 from ICICI Bank was successfully credited to the beneficiary Flipkart account XXXXXXXXXX0007 on 20/06/2022 23:54:26 with RRN[protected]. In case the beneficiary has not received the amount, then please share the reference number with the beneficiary, to check with their bank.

I purchased a dining table set worth Rs.24, 000/- and received the product dated 20.06.2022 having the order ID OD[protected]. But after opening the product one of the chairs got broken and on the same day, I sent a return request. Since that day I am daily taking to customer care, but they didn't resolve the issue to date. Whenever I contact they keep on asking me to wait 24 hours, the team is working on the issue. This may be their standard procedure. The request ID is IN[protected]. It's a really bad experience shopping with Flipkart.

I have ordered a watch of Peter England. They delivered me a totally different watch from my order. When I ask for return they block my account. Instead of there is my other order exist. Before blocking even they don't cancel my other order and don't refund. I am a pluss member I have more Than 450 super coins in my account. What time of activity with customers

I have Given 1st Order of Mobile, on 8th June, Given Order with BUyback offer, Which was Cancelled Automatically, after given Order 2nd Time with same Specification which was also Auto Cancelled,
Again Given Order 3rd Time, which is Cancelled, I Talked with Ten TImes with Flipkart Customer Care Executive, they used To told me give New Order, Again and Again.
But it is also cancelled by giving New ORDERS, What to DO?
On each Order Delivery boy calling us to prepare with Old Mobile but he is not coming at Home,
What is The Issue, Can you please elaborate,

Order 1 Number : ID-OD[protected]
Order 2 Number : ID-OD[protected]
Order 3 Number : ID-OD[protected]

I am wasting my Time, and losing confidence to buy products on Flipkart.
Money deducted Three Times, and I am surviving from last One Month.
Can you please give me Concession about it, so i can give orders to other Apps.

I buy Motorola washing mashing on Flipkart.. washing mashing me problem bahot he nose bahot he kuchh andar Gish raha he esa noise he..
Or mashin k niche ka part bar bar nikal ja raha he..
Flipkart vat koi solution nahi dete he
Jab call Karo tab bol te he 24 hr Lage ga fir se 24 hr bad cl Karo tab bolte he or 24 hr Lage ga or koi solution nahi mil ra he..

Following 2 products mentioned below were ordered on 11th June and cancelled on
12th June, 2022. Refund not received even after 20 days. Customer care people are misleading by saying the same dialogue of waiting for another 24 hours.

1. Order ID - OD[protected]
CARRIER 1 Ton 3 Star Split Air Filtration with High Density Filter AC - White
White
Seller: OmniTechRetail
₹28, 990
2. Order ID - OD[protected]
SAMSUNG 192 L Direct Cool Single Door 3 Star Refrigerator
Blue
Seller: Akshnav Online
₹15, 090

Sir,
I want to say that I am now in a big trouble.i recently purchased a smart watch as I am a athletic but my bad luck that when i received the package it was empty.And now I am trying to contact Flipkart to return my money but they r rejecting every time. I am in depression i don't know what to do .i called customer support but they are assuring me every day but still the request is rejecting by the seller pls help me i need my money back the amount is too much big for me i don't know why Flipkart is doing with me pls help me kindly.pls help me and kindly reply me of this mail pls .

Dear sir
Flipkart se maine 2 led tv purchase kiya 50 inch, 01.07.2022 ko delivered hua. After 1 hr samsung ne mjhe call kiya installation ke liye maine ok kiya ek tv ke liye., jb samsung ka engineer installation ke liye aaya aur usne seal open ki to usme kisi aur brand ki tv nikli jiski screen damage thi aur na hi usme koi PCB lagi thi. Flipkart ne ye fraud kiya hai, maine iski video bhi banai hai.
Rahul Pandey
[protected]

My shipment from flipcart with
order id OD[protected]
Shipment id FMPP[protected]
Is not received

I had ordered beats studio earbuds from flipkart on 26-jun with a delivery date of 28-jun.
On 28-jun, i received a mivi brand cheap earbuds. Immediately raised the complaint with photographs.

For some reason, they asked government id proof, 3 times asked product photos.

But for resolution, I was asked to wait 72 hours for response everytime. But till the time, into 4th day, i dont have a single response.

I am in wfh mode, i was expecting one day delivery hence paid ~8k but already the week had passed & no visible sign on near resolution.

Nightmare experience.

For a long I was trying to return the wrong brand shoe delivered to me but yet no resolution is given from the side of company and the courier boy is also denied for pickup without any reason, they aren't helpfull, I am frustrated with the current situation and unable to do anything yet, kindly help me to get sort out of these matter.

Is been 10 days since I ordered my smartwatch from Flipkart and I didn't got it .
My product is stuck at Seller is processing your request. I had contacted with Flipkart customer care but not got any solution to this they keep saying we had complain to higher authorities but no message after that . Please solve this issue as soon as possible....

I have placed two orders on 26 Jun (expected delivery on 27 Jun) and 30 Jun (expected delivery on 1 July).

For both order delivery, delivery boy called me and ask my address and didn't came there after.

I complaint for both orders to Flipkart Customer care for delivery delay and told the behaviour of their delivery agent. But no support from them as well as both order is still yet to deliver.

JTI ...Both order are prepaid.

So raising complaint to get this resolved asap. Also ask Flipkart to return money with interest incase of order cancellation! Also request to take action to culprit delevery agent/company for such bad behaviour and harassment.

I have been purchasing from flipkart at pincode 500049 for almost 4-5 years now with no issue at all. Suddenly almost 95% of the items from almost all the sellers went to Not Deliverable status / Currently out of stock for 500049 about 4months ago. But when I check the same product for a pincode almost just few kms away I.e. 500089 it's showing available. HOW SUDDENLY ALMOST ALL THE PRODUCTS went to Not Deliverable status for the first pincode....

I have an paylater account on Flipkart but for some reason they blocked my account. But here my issue is not related to account it's for paylater payment.

The case is that I have paid the amount directly to the bank of ₹1516 on 21st of June because I was feared that if flipkart don't unblock my account I might fail to pay the dues on time and which may led to me pay late fine and other overdue charges and downfall of credit score in future.

I spoke to the bank IDFC(lending partner) through their helpline number regarding this and they told me that there is no outstanding left on my Loan account number as they had received the payment made by me. Bank told me not to pay Flipkart BNPL payment through their application or any other third party application, as there might be chances of payment failure. Further they told me to contact FK team to so that they can also update the payment details on their system. More adding to that, i was asked to request them to contact us for payment confirmation, if FK contact us them we will tell they that we have received them amount so there is no outstanding left for the same.

Since then I'm trying to tell Flipkart that I am having problem with my paylater service and I want answer for the same, but they are copy pasting the same thing "our team has already addressed the issue" and getting the same same answer on mail too that "due to High number of returns your account was blocked "

I have tried contacting them many times, have raised issue on twitter 3-4 times on gap of 2-3 days. But they are continuously giving me information which I am not looking for (the answer was regarding my Flipkart Account that too many returns led me to blocking of a/c). I just want answer regarding my Flipkart Paylater.

Today, 1st of July I got the message and emails for the paylater payment of ₹1526. I clicked the link to pay the dues but it took me the Flipkart page and was asking me to login but when I entered my mobile no/e-mail and clicked continue that i got message that "my account has been blocked contact customer support".

I have only 4days left to pay the dues, just forget that ₹1516 which I paid to IDFC(LAN[protected] . I want to clear the outstanding and want to close this paylater service.

I just want to pay the dues of Paylater and want to close my paylater service. So please allow me to pay the dues, and close my account ASAP.

And Flipkart please try to contact the consumer through telephonic conversation so that they can understand the resolution much better.

Dear Flipkart,

Once we were friends, but now you have decided to block my account for no valid reason.

It is strange that you decided suo moto to block my account which has my funds blocked in the account in a whimsical way. The reason you have given me is that I am returning goods, yes I have returned goods when they are:

1. Old and damaged
2. Not in accordance to what I have ordered
3. Missing items/wrong brands

Do you guys want your customers to accept sub standard or wrong order fulfillment because you no longer value a "Prime" member? I have been a customer of Flipkart for a long time and i have ordered many times which have not been returned because the products were to my satisfaction. If you are hell bent on delivering wrong/sub standard products then I am within my rights, given by you, to return those products.

Please refer order ID's which have soured our relationship and the reasons i have cited to return those products

OD[protected]

handbag - old and damaged

OD[protected] bag - wrong brand

OD[protected] earring - missing products

I am now done with Flipkart, I had a very poor customer service from Flipkart.

I would kindly request you to please remit my balance in my account and forever close my account. You are not the only online shopping portal, i too have options.

Thanku Mayuri Badonia sahu

My bill generated on 30th June to be paid by 5th July is not correct

I have purchased some things, the amount was 3902 in May and I paid the due amount on 4th of June, Then same day I purchased things of 2201RS, after that the Flipkart Pay Later was showing some warning tag with Overdue written but the amount was Zero, then They started calling me and I gave Transaction ID of the Payment made on 4th June, They said they will resolve this issue in some days, but did not and kept calling me everyday for this problem, I told each customer support executive that I have made the payment and this is the transaction ID and I have already shared all the details but they still kept calling, I called flipkart and they said, it will be resolved in 10-15 days, Nobody was listening, still calls were coming everyday. Same thing I had to repeat everytime, now it's 1 july, I'm trying to make the 2201 payment, but flipkart pay later is saying something went wrong, I called their customer support, they don't even know how the flipkart pay later works.
They're saying someone will call you after 5 days, which means I have to pay extra payment for Overdue period.

Kindly do resolve the problem as soon as possible.

I recently purchased the Mobile phone from Flipkart using my debit card and delivery shipped to my nearest location on[protected] but I haven't received my order on[protected] my delivery showed out for delivery and got details about the delivery agent when I called him he responded that he will delivery my product by[protected] but he hasn't and my delivery date rescheduled without proper reason and I contacted him after that but no response till now can I get my delivery As early as possible.
Order Id: FMPP[protected]