Flipkart Complaints & Reviews

I have ordered my redmi 10 smartphone on 12 june and by flipkart one day delivery is promised on 13th june as promised i recieved call related to delivery i reached at Delivery address gave them verification otp and then there wishmaster gave me the pacakage but in front of wishmaster i found packaged damaged so i wished to open in front of then as i opened the pacakage i found brand seal is also broken and box is empty Nothing was there expect Sim ejector pin and user manual .I said to wishmaster i don't want it is empty then he said sorry i marked package as delivered so i can't do anything you have to do all things on your own so insited wishmaster that please talk to flipkart customer care executive as by talking to you they give me resolution on priority basis but till now nothing is happened by my end everything is clear and i also have recording

I have raised return request on an item 3 times and it hasn't been picked up yet. Not getting call back from support team. Same thing happened for two items last month: the return window closed & i had to keep 2 defective products. In the latest return request, it's been 48 hrs and i got no call, no one has so far come to pick it up. This is repetition of what is happening with my previous 4 return orders.. i raise multiple requests they delay and then the window closes.
Now Flipkart owes me almost 4k in return and have to pickup the poor quality products.

Hi,

This is to inform that this is the most pathetic service I have received from flipkart.com. Firstly, I have been delivered a defective fridge, secondly your godrej technician lied to me saying he is placing the fridge for replacement, thirdly, he mentioned inappropriate comments to flipkart stating that the fridge needs repairing

Why would I want to repair a one day old fridge??

Attached is the video taken on day 1 of delivery.

Now, please tell me why should I not file a court case against you.

I have called flipkart a zillion times with no resolution. Your executives are highly unprofessional and have no knowledge.

They have no idea what to do and only tell that there is a network issue hence we cannot offer a resolution. Please call back

Does flipkart think that I have all the time in the world to call everyday for 1 hour only to be given no resolution??

I am taking this to the social media and Consumer forum. I booked this fridge on the 14th and raised Complaint

The cost price of product is above the MRP, there was delay in the delivery.

Dear Sir/Madam,

1. With reference to the Order Id OD[protected] dated 07 Jun 22 we ordered an Air Conditioner and on flipkart app it is showing Delivered.

2. This is to inform you that order item vide above mentioned id is not yet "Delivered" to given address. We are getting a lot of assurance through email as well as telephonic conversation with customer care stating that matter has been escalated to seller and will be resolve within 48 hrs. But this 48 hrs time frame is not ending since 10 Jun 22. The details of email received by flipkart on 11 Jun 22 by Mr Bharat R, 16 Jun 22, 17 Jun 22, 18 Jun 22 by Mr Abdur Rahman and 19 Jun 22 by Mr Mohammad Reehan, all email assuring to resolve issue within 24 to 48 hrs. Now, we are very disappointed and feeling mental agony due to such type of delay.

3. Hence, I would humbly request you to do the needful to resolve issues as soon as possible.

I have bought 2 sets of dinner larrah by borosil
In that there is missing 6 bowl 4.5 inches bowl in each set .it is fault of flipkart

My account is not activate after create multiple case with valid documents including trademark. I am brand owner after deactivate my listing and account is on Hold My issue is not resolved after submit trademark. My Flipkart Account Reg. Email - [protected]@icloud.com

Dear Sir,
I am not able to access my old flipkart account and i have to pay some outstanding amount aginst Flipkart Pay later. Kindly advice the way of payme nt.

I am complaining against FLIPKART who is selling laptops of AVITA. I have purchased an AVITA-PURA laptop on 12th November 2020 through Flipkart invoice number is PL:F[protected]. The Laptop is of very poor quality and its customer care is also extremely poor. It’s not work properly even 3 complete months properly. It is completely out of order from 1st March 2021. I have raised complaints in their customer care many times, they does not provide any service request no. every time they called me wait some days service representative will call you for this complain after two three months go to service centre in Central Kolkata (F1 Service) now they are not providing any service for Avita company and i have email their email id [protected]@avita.com and they are written me to contact their toll free no. for service request. But nothing has been done. Last one year laptop not working.
My studies are affected too much because of the nonworking of the laptop. I want my money back so that I can purchase another laptop for me. I want Flipkart to immediately cancel the marketing of AVITA laptops so that customers are saved from purchasing the wrong product.

I bought the product of Sony wf-c500 headset nd i m not satisfy with his product, bcoz it's not a worth for that huge amount. So I'm asked Flipkart customer care to retake the product but they refused to take return instead of they say go and ask Sony customer care to resolve ur problem. I m asking why did I go and ask Sony customer care then y did u sell it, ur the core to the responsible for sell so u must take my return request. I m not like that product

I ordered Apple 20 W Charger (MHJD3HN/A 20 W 3 A Mobile Charger from Flipkart. on June 15, 2022 Order ID OD[protected] worth Rs 1899. Order was delivered on June 17, 2022 with a fake old black charger, in Apple charger box, very well packed and taped. I called up the customer care to report the same. The customer has called for an investigation and so called replacement (no update on same as yet). I need help to please help me in this issue and help me get the refund or the charger.

Dear Sir concern regarding my order morpho refund, i have trouble for this issue for refund in 20 days but Flipkart was not help me, my product was not pick up by delhivery because I not pay pick up charges of 1000 rupees, i have contacted Flipkart regarding this issue to Flipkart to delhivery manager Arif has been ask me when you pay me 1000 rupees then i pick up your package other wise I mentioned (Incomplete package, customer refused the pick up, or wrong product) And Flipkart wa also promised me to provide me alternative resolution for advance refund but Flipkart again not contact me so please help me and call me now-[protected]
And provide me resolution
My contact no-[protected]

Ask order Quick Call off line and online and see what happens with the update and

Hi team,

I have ordered for a mi vacuum robot from Flipkart. I have received the invoice which has incorrect serial number of the product printed. Which is of no use. The manufacturer warranty is void.

Flipkart gave me a replacement product after multiple followups for over a period of month. Again the invoice is generated which is also having the same issue. Now they are not at all bothering to do communication properly on the issue nor any progress. I'm totally clueless on what to do next. It is really frustrating to keep on doing followup with flipkart on this issue as aend user.

I ordered a mobile charger MRP: 1199. Its offer price was Rs 284. The order had been placed and I had received confirmation sms notification regarding the same. But after 7 daysbthe order got automatically cancelled with no proper explanation what so ever. This should be purely considered as Breach of Contract ! Thanks and Regards Ranvijay Pratap singh

I have created flipkart account 5-6 years back with a mobile number few months ago my number got disconnected and I don't have any access for that number.

The main problem is when i tried to update my new mobile number, the otps are being sent to both the new number and the old number. I got the new number otp and account password, but the otp of the old number cannot be entered as i dont have it. This is making me unable to change the mobile number.
Please do suggest me to update my new mobile number to my flipkart account. My old mobile no. was [protected] and My New mobile no. is [protected]. Few months back I wrote a mail for the same nad sent my aadhar copy as well but still no response given by flipkart. Right now i am very disappointed.

I have placed an order with in Flipkart quick basket for few grocery. And this was supposed to be delivered in 45 mins.
I didn't receive the order nor any attempt was made but the order was marked delivered.
Called their customers service team who says they need time till the next day EOD to get back for any replies.. or confirmation..
This is so annoying and literally harassing the customer for following up on prepaid order and to acquire the product from them..
The number they provided on the order page mentioned the delivery guys no doesn't even respond.
Almost I tried to call them for 30+ times

I have purchased xiomi 7a from Flipkart which has 2 years warranty.
After 3 month's screen was not working so to claim warranty i reached mi service centre then they are telling it has no IMEA NUMBER and all parts of phone has been changed. And i called Flipkart then they talking but they are skipping my issue saying that we need more 48 hours and so on.

I have ordered one mobile cost 11000, I have paid the amount in advance. promised date of delivery was 17th June 2022. Till now they are not able to deliver and whenever i call they say in 24-48 hour the issue will be resolved. They simply keep the item to nearby location but not deliver. This happened multiple times that they keep the item at near place and finally they tell we are unable to deliver due to Logistics issue. If they don't have proper logistics then why they are doing this online business and takes money as Prepaid. Simply they say in call sorry nothing else. They are not updating the status also properly. You can see in attached image still date o[censored]pdate is 19th and promise delivery date is 19 after that today is 22nd but no update from their end.

So on 18th june I got Replacement of my asus laptop and i received a defective product .the space bar of the laptop was broken so immediately requested for refund after pictures of the defect.its been 72 hrs waiting and now there are saying wait 24hrs more..idk whats with slow process..there services are worst first the send broken item and don't even solve the problem fast/waste too much time..