Flipkart Complaints & Reviews

My oder I'd - OD[protected]
I have oderded a fastract watch through Flipkart and I have received watch but same brand different model or different watch so I request you to plz accept my request . I am trying since 8 days . But the replacement request is getting reject . 3 replacement request are cancel

Dear team, i am flipkart plus member from more then 5 years and i am regularly using flipkart .
Recently i have ordered samsung earbuds but i received different product of some other brand (inner packing was opened ).
I tried to contect customer care but no feedback was provided to me.
Then i place replacement request mention same problem with photo proof .
Then return request was accepted and replacement was arranged.
Today your delievery guy refused to provide replacement and said that he will provide replacement for same provide .
Now product is shoing delieved today though i had not receivdd.

From last 5 days i am mentally harrased by you guys just because i purchase from such unthical site .

No support yet provided.
RESOLVE ASAP ELSE I WILL LOOK FOR LEGAL ALTERNATIVE .
Regards
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Arrogancy at its peak ..this is my last mail i am going to sue you guys in cosumer court .
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On Thu, 23 Jun, 2022, 9:12 pm Vikas Sharma, wrote:
Dear team, i am flipkart plus member from more then 5 years and i am regularly using flipkart .
Recently i have ordered samsung earbuds but i received different product of some other brand (inner packing was opened ).
I tried to contect customer care but no feedback was provided to me.
Then i place replacement request mention same problem with photo proof .
Then return request was accepted and replacement was arranged.
Today your delievery guy refused to provide replacement and said that he will provide replacement for same provide .
Now product is shoing delieved today though i had not receivdd.

From last 5 days i am mentally harrased by you guys just because i purchase from such unthical site .

No support yet provided.
RESOLVE ASAP ELSE I WILL LOOK FOR LEGAL ALTERNATIVE .
Regards
Vikas sharma
[protected]

Dear sir/Madam, I am an student, I purchased one plus earphone from Flipkart (Order ID:OD[protected], got an duplicate product as one plus earphone, when I was looking forward to return this product they blocked My Flipkart Account ( Registered With Mobile No. [protected] ) then I contacted customer care to raise complaint for the same Product then I got reply on registered Email with Flipkart account;(reply- due to highly returns) your account have been blocked since 2 month getting same reply on registered mail I raised complaint multiple times but always getting same reply, I asked them for an proper reason or unblock my account but still same reply Now I am hopeless, remaining a last hope but it's an brutual behaviour by Flipkart with me,

I return products maximum 4 times maximum of defective or duplicate product Still we have choice to do so and by trusting them I purchased, take this concern and take needful action against Flipkart.
Please 🙏 help me sir .

Again Flipkart Account Details;
Registered Mob. no. : [protected]
Product I'd : OD[protected]
Registered Mail : [protected]@gmail.com

I wonder why flipkart and ekart has failed to deliver my mobile product ordered on 17 june 2022 and which reached my nearest hub 4 days back(23june 2022) in kerala(payyannur) but still not delivered and even no proper communication for delay in delivery. The tracking of product showing its dispatched and received stories from mother hub to local hub and back again. After continuos request with the customer service, they are unable to tell the reason for delay and the correct time of delivery of product. No actions are taken even after 1-2 hours of phone calls with customer service

Dear sir/ mam

Invoice Number # EAAAAC[protected]
Order ID: OD[protected]
Sold By: Jeeves consumer services Private Limited
Digital Voucher Code FSN:
DGVGBYXWUFCZHVYC
HSN/SAC: 998599

1. [IMEI/Serial No: GCK-201NALJ153624II, GCK-201NALJ170784IU ]

I have bought split LG AC on 14th April from Flipkart, also installation done as per Flipkart as provided at the time of delivery..but in just i am facing cooling issue,
Today LG technician visit to see the problem and problem identified as a gas issue in my split AC but your technician who visited today refused to fill the same.

He told me this is Flipkart issue not LG

There is no damage in my AC but still no help received from.LG support even after having 1 year warranty.

Kindly resolve my issue

Attached is the invoice for your reference

Kindly support
Regards
Rakesh Parsad
[protected]

Respected Sir,

I ordered a Xiaomi 5A 80 cm (32 inch Smart TV) on 18th June 22 using my HDFC Credit card and had to cancel the order on 19th June 22.

#Order ID-OD[protected]

#Product Price -Rs.13349

From Flipkart I received a mail saying the I will receive the refund by 4-5 Day's.
But I haven’t received refund yet for the same.
Since then I contacted the Flipkart customer care many times to find a resolution.

But Still not received Refund Amount.
Total 10 to 12 days Goes.

Please look into the issue for a solution.
Please Refund Amount.

With Best Regards,

Ravikiran Patil.

27th may 2022, 23rd june 2022 and 23rd june 2022

I ordered the Realme 9 Pro Plus 5G Midnight Black on May 27th, 2022 . The date of delivery of this order was May 28th. Delivery of this order was delayed twice and not shipped. After that, the seller cancelled my order without notifying me.
I ordered the same product with a different account on June 23rd, 2022, with the same product and the same seller because there was no seller with the product.

My orders were not shipped as usual and were delayed. Then I got a mail from Flipkart stating that the seller had cancelled your order, but it was not updated on Flipkart, so I cancelled for faster refunds.

The seller from Flipkart is giving some very huge discounts and bank offers every time, but not shipping my orders. It happened three times. It feels like it is a scam or clickbait. After cancelling my order, the seller was giving some gift cards if I reordered in the next 10 days, but after cancelling my order, the price of the product was more than 5000, so there is no meaning to this gift card.

I tried every single day to contact and ship my order to Flipkart. They said they would deliver it on time. It can be reordered after the seller cancels it.

All I want is for that type of clickbait offer to stop. If you can't ship/deliver, then stop advertising big discounts on the main page.
and the seller's service quality rating is still full 5 stars. rating is fake or misleading.

27th may 2022, 23rd june 2022 and 23rd june 2022

I ordered the Realme 9 Pro Plus 5G Midnight Black on May 27th, 2022 . The date of delivery of this order was May 28th. Delivery of this order was delayed twice and not shipped. After that, the seller cancelled my order without notifying me.
I ordered the same product with a different account on June 23rd, 2022, with the same product and the same seller because there was no seller with the product.

My orders were not shipped as usual and were delayed. Then I got a mail from Flipkart stating that the seller had cancelled your order, but it was not updated on Flipkart, so I cancelled for faster refunds.

The seller from Flipkart is giving some very huge discounts and bank offers every time, but not shipping my orders. It happened three times. It feels like it is a scam or clickbait. After cancelling my order, the seller was giving some gift cards if I reordered in the next 10 days, but after cancelling my order, the price of the product was more than 5000, so there is no meaning to this gift card.

I tried every single day to contact and ship my order to Flipkart. They said they would deliver it on time. It can be reordered after the seller cancels it.

All I want is for that type of clickbait offer to stop. If you can't ship/deliver, then stop advertising big discounts on the main page.
and the seller's service quality rating is still full 5 stars. rating is fake or misleading.

fake and misleading advertisement of bank offers and discounts by Flipkart on the main page.

Please, get me refund of my recent order Philips eardbud.
Its been a week I'm keep calling @fllipkartsupport but still not happening. My replacement/return request has been cancelled recently.
Seller: BUZZINDIA

27th may 2022, 23rd june 2022 and 23rd june 2022

I ordered the Realme 9 Pro Plus 5G Midnight Black on May 27th, 2022 . The date of delivery of this order was May 28th. Delivery of this order was delayed twice and not shipped. After that, the seller cancelled my order without notifying me.
I ordered the same product with a different account on June 23rd, 2022, with the same product and the same seller because there was no seller with the product.

My orders were not shipped as usual and were delayed. Then I got a mail from Flipkart stating that the seller had cancelled your order, but it was not updated on Flipkart, so I cancelled for faster refunds.

The seller from Flipkart is giving some very huge discounts and bank offers every time, but not shipping my orders. It happened three times. It feels like it is a scam or clickbait. After cancelling my order, the seller was giving some gift cards if I reordered in the next 10 days, but after cancelling my order, the price of the product was more than 5000, so there is no meaning to this gift card.

I tried every single day to contact and ship my order to Flipkart. They said they would deliver it on time. It can be reordered after the seller cancels it.

All I want is for that type of clickbait offer to stop. If you can't ship/deliver, then stop advertising big discounts on the main page.
and the seller's service quality rating is still full 5 stars. rating is fake or misleading.

fake and misleading advertisement of bank offers and discounts by Flipkart on the main page.

Muze product return karna hai but Flipkart is not picked up the item

There is nothing ni the pack. the pack is totally empty. i has asked delivery boy that give me the pakage i will check and then pay the amount .. he said that is not allowed and ypu can pay if any issue you face you can complain to flipkart .. so when i have opened that i have 1st time seen the packing in a cartoon type small package i felt there is something wrong and made the vedio while opening there is no option to upload a video thats why I have uploaded the images... where can i send that video i have created while opening that product which is already empty

Hello,
recently I've paid for a product, but since then there is no update regarding shipping or delivery while the delivery date was 20th of june. Why such kind of inconvenience from Flipkart? The issue resolving date was 25th of june, but no steps have been taken till now. I am deliberately calling the customer care service but no steps or refund has been made till now it's been 15 days that I have got no resolution or refund.

I placed an order on 12th June 22. The order was not delivered but cancelled(on 27th June 22) without my knowledge after 15 days. I was continuously complaining for this since 20th June and Flipkart assured me that they would resolve this issue within 24-48 hr. I talk to Flipkart's senior executive too but the same reply. On the 26th I received a call from Nancy from the Flipkart escalation team she said if for any reason the order will cancel they will help to place a new order from any other brand at the same price but today I received a msg that the order has been cancelled by the seller.
I tried to reach out to Flipkart for the same to know why my order is cancelled after 15 days of not being able to fulfil they again said it is cancelled by the seller. Do I deal with the seller or Flipkart? I had placed the order on Flipkart, not on the seller's site.
When I asked why the seller has cancelled this order they said the product is out of stock. Till 26th this product was available on Flipkart, To make the fake resolution Flipkart put that product on "Out of Stoke". If the product was out of stock from the date of order then why it was showing "In Stock" on the Flipkart site If the product went "out of Stock" on or after the 26th then why Flipkart did not fulfil this order with in given delivery time period?
Flipkart is making fool of their customer. Flipkart does not have a valid reason for cancellation.
This is the second within 2 months that Flipkart has done the same for the same product by the same seller.
I want the action against Flipkart so that no customer will face the same issue on the e-commerce platform.

Order ID: OD[protected]

I have ordered 3 shirts from Flipkart on[protected]. Brand: USSN Polo all the three and same size. All the shirts were returned and picked up on[protected] due to fit issue. Filpkart service is so bad that since then i did not receive my full refund. Although all the shirts were returned on the same day[protected] but they updated only one shirt (printed blue of Rs. 844/-). Once I called them to notify the issue that all the three shirts were picked up so why they have initiated refund for one shirt out of three, so they told to wait for 6 working days after 6 days when i checked my refund status, they have cancelled the refund. Since then, I am calling to the customer executives and making requests to refund the money. On 7 of June, the senior executive raised the complaint for both the shirts and I received the refund of second shirt (Yellow Checkered- Rs 944/-) only on[protected]. Although the senior executive assured me that he has raised the individual complaints for the remaining shirts for which refund was not initiated but Still I have not received the refund for the third shirt. Post 13, I have been calling Filpkart service regularly but no resolution has been provided yet. First, they have refund for one shirt and after 12 days fighting, they have refunded amount for second shirt. Still my third shirt refund is pending and now they have stopped replying. They claim that they are nation's best online shopping site. I would really request you to register complaint against them as they are making fool o[censored]s and they are just making money from the customer not by delivering products but by torturing us. Neither I have product not money refunded. Their customer executives are trained to tell lies only to the customer. It’s not about the money, it’s about the fake hope they are giving to customer. They are really stubborn not to refund my money (Rs. 964/-) for the shirt. I request you to kindly take suitable action because we don't have any other way to approach as they stop picking up calls and customer care cut my call whenever I tried to call and explain to the executive.

I am hoping that I will get my refund back through this forum.

Please find the attachment for your reference. I have highlighted the product in red for which the money has not been refunded yet.

Thank you

I am Nunna Venkatesh. Actually my pay later Account is blocked and I am not buying any products by the paylater. Last four months still am waited but not solved my issue. I am calling for both idfc first and flipkart customer. Those are not a solving. Say like blaming each others.

Order ID-OD[protected]

Placed two orders for single curtains-raised return request for it as colour was not what I wanted.
For one ordered it allowed me to return but for another single curtain it did not allow me to return, instead took replacement (though I wanted to return and not replace).

When a delivery guy came for pick up (single curtain)-he took both the curtains as product image was having two curtains in it.

Later I realized that pick up should have been done for single piece only.
I immediately raised an issue and requested for a call back from Flipkart and explained this case. Executive said that I will put a status on portal that product is already picked up and during delivery of product under replacement request will be done. And later if you want to return that product you can do that, app will give you that option.

Delivery guy came with a replaced product and said I dont have any info that product is already picked up so I cant deliver. But after sometime status on flipkart app changed to delivered.

So now, product is not with me-neither the first one or the replaced one and even after raising multiple complaints and talking to many executives, I have not received refund as well.

single curtain worth RS.699 is gone and FLIPKART is not resolving this issue.
VERY DISAPPOINTED WITH FLIPKART. I NEED MY REFUND.

I have paid for Hello,
I'm Samanwita Mandal, recently I've paid for a product (OD[protected], but since then there is no update regarding shipping or delivery while the delivery date was 20th of june. Why such kind of inconvenience from Flipkart? The issue resolving date was 25th of june, but no steps have been taken till now. I am deliberately calling the customer care service but no steps or refund has been made till now it's been 15 days that I have got no resolution or refund.

I had ordered Bharat lifestyle Sagittarius Fabric 3+1+1 sofa set on flipkart with Order Id: OD[protected]. This product was ordered on 06th june 2022 and got delivered (no door delivery-I had lifted sofa set to third floor-raised complaint for this too) on 17th June 2022. We received damaged product(3 Seater sofa was broken from down-Pic attached). Replacement request was raised as soon as we got the delivery. Multiple requests were raised on flipkart, spoke to more than 5 executives and 2 Senior Executives(Saina & Twinkle). Received a message that technician will visit on 21st of June 2022 to check the damage. But there was no technician visit or any information on same. Had chat on whatsapp (only means of communication) regarding this with Bharat Lifestyle in which they mentioned that return pickup will be arranged in 6-7 working days. Post this conversation, on flipkart app-status was updated to "Replacement rejected"-pic attached. Even after multiple communication with bharat lifestyle and flipkart- No change in status. No one has come to check the damage or pick the item. Damaged product is still with me.

Very disappointed with flipkart and Bharat lifestyle is also not responding and not taking any responsibility.

I am having two more issues with Flipkart related to other products. They are not fixing even those smaller issues.

Ordered an Ac from Flipkart 2 months back due to bad installation AC gas had started leaking LG denied to repair it by saying. Installation damage done by Flipkart so they will only repair it not us I've been contacting Flipkart but it's showing resolution pending and the date keeps extending. No resolution till date Flipkart scammed me for 45000 everytime they say there specialist will get in touch but nothing happens