Flipkart Complaints & Reviews

This is regarding replacement of defective washing machine received by us order id - OD[protected].
Installation technician found an issue with the machine and raised a replacement request on Friday 15th.

Still after about two weeks the defective machine has not been picked up and replacement has not been provided.
Chasing up with customer service since past two weeks,
but no answer and senior executive also disconnecting the call mid discussion to avoid giving any answers.
Being a valuable customer for so many years very disappointed with the services.

Even though we also raised an incident IN[protected], and resolution time was given before today 26 Apr 10:35 am, still no update or resolution given.

Kindly progress on the replacement request or initiate refund in case replacement not available.

I have ordered the product apple iphone 6s plus on Flipkart on 15th April 2022 and they said the expected delivery date will be 22nd, i waited but did not recieve my order.i have messaged to the Flipkart help center and they said they will look into it and delayed my order on 24th, i waited again but didn't not recieve on that day too.i again reached out for help at the costumer service of flipkart.now they delayed the expected date to 26th .today is 26th waiting patiently for my delivery for atleast today to deliver.its been 12days till today .it's been a worst experience ever from Flipkart and ekart courier service.

Regarding order [OD[protected]] with Flipkart.com!
I have ordered Eureka Forbes vaccum cleaner on 8 Apr 2022 on your website they have delivered me a Timex wall clock which is a completely different product than what I ordered I have contacted your support time regarding my issue many time but they didn't have resolve my issue and now my account is been blocked I have been loyal coustomer to Flipkart didn't expect this type of behavior from the trusted website even though I have provided my full support and patience to your team to resolve my issue they couldn't resolved it please look into my issue

The company first did delay in sending order. Then sent an empty packing.On raising missing item complaint they asked to send all details or packaging received and photos which I shared. Now they are asking for PAN Card, Aadhar card etc personal details.When asked reasons they have no reason, must saying we want to verify your account.I am user of flipkart since years suddenly today they have to verify account that too using Aadhar Card & other personal details.

So first their sellers have taken customer money and sent empty boxes, then for providing any resolution they will try to get customers personal details which they will try to sell off or misuse.

Order no : OD[protected]
Date of Issue : 24/04/2022

I m Heena I got stucked in a fraud of fake website i. E flipkart lite explore plus. While i m using my phone i got one pop up and and i clicked on that website. Where is shows some offers like redmi note pro mobile which costs 20, 000 in market but their offer says the price of redmi note 7 pro for rs.469

I thought this is an amazing offer i will never get chance like this and i got excited and paid the amount of their requirement without reading the terms and conditions and after payment. They didn't. Provided any kind of reciept or order history.
Sir now i apologies my fault please help me regarding this.

I ordered men shapewear but size was too small... I also called the customer care for replacement but she deny... I spent almost ₹899 to buy this product but this is totally useless...

.
Date: 15-Jan-22
Flipkart OrderId: OD[protected]

I have booked the laptop through Flipkart
and there were some good offers ( Exchange old laptop + Price was also low + ICICI credit card free EMI option) on that time and I just had to pay Rs 37927/- with a replacement of my lenovo Z580 laptop. Replacement amount was Rs 9000/-. My lenovo laptop was running good and no scratch over there .
On 27-Jan-22 once delivery person was looking into my laptop he was saying that you can sell it in outside to get good price . Then I told that I am ok with replacement of Rs 9000/- amount in Flipkart . Then he took some pics from back side of my Laptop with zoom and told me that replacement amount is Rs 1300/- only.
I was shocked and ask him for justification, then he told that sorry sir I am non technical person so tomorrow (28-Jan-22) a Flipkart technical person will visit your home and check thoroughly . I agreed and told hime to do that . But on 28-Jan-22 morning we got surprised that Flipkart has cancelled the order without any confirmation/information from me.
Then I have raised my concerned to Flipkart Support and grievance team for this un ethical things happened.
Even I thought if any further issue on replacing old laptop then I will not give my old laptop and buy the ordetef laptop by paying of Rs 9000/- more amount at the time of delivery as also I had that option too.

"MSI GF63 Thin Core i5 10th Gen - (8 GB/1 TB HDD/Windows 10 Home/4 GB Graphics/NVIDIA GeForce GTX 1650 Max Q/60 Hz) GF63 Thin 10SCXR-1618IN / GF63 Thin 10SC-612IN Gaming Laptop was cancelled."

Once raised, from Flipkart support team Mr Sk khizer Aleem has contacted me, my husband Mr Sarbajit were talking on behalf of me entirely for this . I described my issue over call and need proper justice for this unethical things happened . I asked him to reorder the same with same offers . But he couldnt do that and was telling for 1000 or 2000 rs in Flipkart wallet which was not acceptable for me. Then he told that we are sorry but one other option he can do that is (email conversation) :
"Thanks for your time today.

It was a pleasure speaking to you.

As discussed over the phone, We would like to inform you that you can place order for 'MSI GF63 Thin Core i5 10th Gen - (8 GB/1 TB HDD/Windows 10 Home/4 GB Graphics/NVIDIA GeForce GTX 1650 Max Q/60 Hz) GF63 Thin 10SCXR-1618IN / GF63 Thin 10SC-612IN Gaming Laptop' with any of the payment options (Cash on Delivery or by Debit Card/Credit Card/Net banking) and share us the new order ID by replying to this mail so that we can track it, once the same is delivered, the seller will refund 90% of the difference amount to your account.

If you're opting for the exchange offer, the price of exchange product will be decided by the executive who comes for validation, and the difference amount resolution provided by seller is only for the new product and if doesn't include exchange product.

Please share your valuable feedback about the support provided by completing the email survey you'll get shortly.

Hope this helps.

Have a good day.

Thanks,
Syed Khizer Aleem
Flipkart Customer Support "

2.
I agreed with it and on 04-Feb-22 I have booked same laptop with price Rs 52990/ and successfully delivered on 08-Feb-22 (OrderId: OD[protected]
as Flipkart promised the refund of 90% of the difference amount( Difference amount was : 90% of {[protected]+9000) = 6063}, that is Rs 5456.70/- .

I have mailed for the refund .Then Mr Sk khizer Aleem from Flipkart had contacted me almost everyday and assure about my refund and on 10-Feb-22 he asked my bank details via email where the refund will be credited.
Then and then I replied with my necessary bank details and he assured that refund will be reflected in my account in 7- 10 days . I was also fine with that .
But after few days I have been contacted by some other Flipkart Support person's and they are telling that seller will not pay the amount in bank and you have to take it in our Flipkart wallet where only option is to buy product in Flipkart. I was really surprised and asked about the reason .They continuously told me that seller has changed their policy. I clearly told and also emailed that we purchased the product in Flipkart not from the seller website and if policy is coming into the picture then also they should follow the policy once the issue raised and what they have promised.

After that it was very irritating for me, every Support person contacted and told that we are sorry we can give you in wallet 100% if the difference amount I, e 6063. But I was not be able to do that as I have already full paid Rs 52990/- from my credit card not in an emi. So I need refund the money in my account only otherwise it will be impacted in my financial area . So I requested them to process my refund in my bank account as they promised.

On 28-Feb-22 I had a conversation with Mr Sk khizer Aleem and as an extremely harassment and for this fraudulent activity I finally told him to give 10000 in my Flipkart wallet. I will adjust my financial problem with other way and I will close this issue. Also informed over email that it is alteady delayed a lot if it is not addressed by 28-Feb-22 then I will take legal action for this cheating .

Now next drama has been started, Mr Sk Khizer Aleem didnt call me after 28-Feb-22 and some other support person's reach out to me and told me wait till 10-Mar-22 for the resolution. I have also waited for that but didn't care to resolve this, every time they emailed that my number is not reachable etc etc .

All the email communication I have attached in pdf format.

After an extreme harassment on 24-Mar-22 one Flipkart Support guy called me and adamently saying continuously that you have only option take 90% of the diff amount in Flipkart wallet otherwise we are closing this issue.

Hence I dont have any option to do other than to legal action for false promises and to provoke customer to buy product.

My humble request is that please give me the proper justice and to get proper compensation for all harassment and trouble faced financially.

Thanks and Regards,

Monalisa Bhattacharjee

Hello,

Fraudulent transaction of 4.46lacs has been done from my ICICI Bank's account to Flipkart's dealership on 12/3/2022. Since it was a second saturday all the transactions are registered on 14/3/2022.

Please find the dealership's name and numbers below.

Dealership's Name: Tech Process Solution Limited

Dealership's Registration Details:
1. [protected]
2. [protected]
3. [protected]
4. [protected]
5. [protected]

Dealer Reference Info.
L3090_flipkartPL

The transactions were done to one of your Flipkart dealers, so kindly help me to resolve this issue and get my money back from the fraudsters.

Have attached my bank statement for the detailed transaction IDs.

Thank you.

I have ordered Eureka Forbes vaccum cleaner on 8 Apr 2022 on your website they have delivered me a Timex wall clock which is a completely different product than what I ordered I have contacted your support time regarding my issue many time but they didn't have resolve my issue and now my account is been blocked I have been loyal coustomer to Flipkart didn't expect this type of behavior from the trusted website even though I have provided my full support and patience to your team to resolve my issue they couldn't resolved it please look into my issue

Sir I wanty old Flipkart account to be active but whenever I am logging with the number it shows that account is inactive contact customer support so I want my account to again be reactivate

Hi .. my old no is not active but otp is going over there.. i am not able to login..
due to this i have to cancel my order

I order a a smart watch(huami Amazfit GTS Smartwatch) ORDER ID:- OD[protected]
I recieved this product 19 April 2022.
Problem:- I recieved Different strap colour when I forward complaint flipkart Rejected my complaint. I don't know why I need Return request of this product please help me

I ordered a realme bud Q2 neo at first they delivered me missing accessories and when i raised a replacement flipkart delivered me a completely different product of ditterent brand (PTRON) . now flipkart is taking much time to resolve my issue order details are mentioned below :
Order ID: OD[protected]
Order Date:[protected]
Invoice Date:[protected]
Original Invoice Number:
FAJ08W[protected]
my refund request is rejected two times and its relly very horrible servive by flipkart now i want refund so i requested for a refund but flipkart is not approving my return request they are asking my government valid id proof, even i uploaded every document they don't take any action flipkart is harassing its customers and sellers and delivery partner are also equally responsible for it . so i request flipkart to take strict action on such sellers and their delivery partner @ekart .

I placed a return request for a order on Flipkart the order id is OD[protected], several times i had placed return request for this product but they didn't came to pick up, today on 25 april it is the last day of returning this product, and still the pickup is not done, i tried to reach them through customer service but nothing happened i just git false assurance, so i am writing here regarding the issue and hope that the product will be picked up.

Order ID - OD[protected]

I had placed order for four products on 2/4/2022 and cancelled on same day but refund is not initiated refund amount is approx 12000.after calling multiple times in Flipkart customer care there is no resolution and refund is not received yet.
Kindly refund the amount asap
Highly dissatisfied with Flipkart

I was order lg oled bx 55 inch TV from Flipkart. After wall mount when its on white line showing on the display and TV off after few seconds its happening again and again. The flipcart technician cancel his demonstration because tv not start. He ask for replacement also ask company do not give warranty because it's damage product diliver by Sailor.same day I request to replace it on my flipkart id. it's showing tecnication visit after 2 days and after replacement. But after 2 days no any tecnician coming for visit. Now pass 8 days almost no any replacement. It's 98000 rupees tv. Please resolve this issue as soon as possible.
My order id is. Order ID - OD[protected]
Replacement id is. Return id[protected]
Rajisturd phone number. +[protected]
Thanks.
Amit singh chauhan

Dear Sir,

I have ordered Trimmer on[protected] with payment of Rs 417, it shows trimmer will be delivered by[protected].

But till now i have not received my trimmer, daily i am calling to flipkart but there is no response from them till now.

Please find the attached screen shorts for your reference.

Please take the action on them. It will helpful to so many people.
And i am also asking to flipkart to deliver my product which i ordered.

Attached pics of amount paid, and confirmation given by flipkart for delivery of product..

Thanks & Regards,
Sridhar.

I posted a short review with an image on 25th April. My review was shown us published under 'My Account My Reviews'. But on the product page, my review is not shown.
Attaching proof.
Kindly do the needful.
@flipkart

On[protected] I got a call from EKART.com regarding an order placed on flipkart, after paying the COD only I'm getting to know that there was no account created on that number by us . I couldn't login initially it said that I've not registered so I logged in with OTP to noticed that a fake account was created with my details and phone number . Now when I try to return it, there is no option shown for returning . Today again I got a text from flipkart regarding a new order being placed, someone is using my details from flipkart to order from fake accounts . I would like to return the product and cancel this upcoming product .
Order ID: OD[protected]

Hi ordered mobile on 15th April and the delivery date was 16th April, I waited till 22apr but I didn't receive d my product I called customer support so many times but they are disconnecting my call after listening my issue, then one day I got a call from senior support they told wait again 72hours or you cancel the product and again order... I was very frustrated that time so I cancelled ... Again I ordered on 24april my delivery date is 25th April till 2pm.. morning it was showing out for delivery but now it is showing reached nearest hub... Again customer support doing the same they r disconnecting the call.. I don't know what kind of service flipkart proving. I got mentally torture from the support team and their service