Flipkart Complaints & Reviews

Hello,

My order id is OD[protected] I received damage product and
already raised multiple complaint about this. But still not get proper response from your side. This is the worst customer service i faced. From last 2 weeks I'm trying to contact your customer care executives but nobody giving proper response. Now they blocked my Flipkart ID ([protected]@gmail.com) and my phone number([protected]). i already shared my aadhar card photo copy as per their email.
Please refund my money as I don't want this damage product and in future I'll never buy any products from Flipkart because of your service.

I ordered Realme wireless earphones from Flipkart and want to return them as I ordered the wrong model by mistake but Flipkart is not letting me return them. They are saying that the bought item can only be replaced in case of damage to the product but I don't want the product as there is a better version (model) of the same.

@flipkartsupport
I ordered @RockWithboAt boat rockerz 333 pro but got normal version only, and when I placed for return my return was rejected 4 times, and the support team use to drop the call in between more than 10 times this happened I was told wait till 1 may still no resolution I got, Flipkart is doing fraud took extra money also and not returning or giving refund....

I ordered nothing buds 1 a week ago, on 21st April and received it the next day, but inside the box was a product of different brand. So I made a replacement request and they asked me for my ID proof, so I sent my full aadhar e-scan copy. They rejected it and made me resend it, and I did, after that they asked me for the pictures of wrong product. I sent them the pictures, and they still declined the return request. I requested callbacks and they either call for a second, end it and then message me that they're not able to reach me, or they put me on hold for 5 mins and just disconnect, they never provided a resolution. So I made another replacement request, and they asked me for all the id proof and pictures again and they still rejected it. Yesterday was the last day to return to I made a return request, and they rejected it without any reason and won't replace it, so now I'm stuck with a wrong product and they're not providing a solution. The customer service doesn't care about the customers at all. I need a replacement/refund for the wrong product that they've sent me.

Dear Sir,
I had purchased a jaspo skate shoes combo, my order id:-OD[protected] on 13th april 22 and its delivered to me on 20th of april 22 and I found 1 accessories is missing in cartoon then I made the return request at the same time (on 20th april 2022) but is not picked yet(on 1st may 2022, 20:04 ).
I contacted customer care after 3-4 days and they said "you had selected the wrong reason that's why your parcel is not picked up" then he cancelled the return request and again created the return request with the correct reason in the backend . Next day the pickup was not done, again I connected with customer care again I received the same response, "you had created the wrong request, so pickup is not done." then again she cancelled my request and again she created the request.
Next day I received a notification that your return request was rejected because "as per our conversation your issue is resolved" but I had not received any call from flipkart regarding my complaint.
Again I call to customer care then they are saying your return window is over but you had already made the complaint before return period so we are creating the return request from back end after some time "we are facing some technical issue so unable to create the request so we are forwarding your concern to technical team you will get a call from them.
But till time neither I received any call from them nor my item was picked up for return.
Please do the needful asap.

I have lost my old mobile number and I want to change my contact details in Flipkart app.

Om having email details with me kindly guide for the same.

I ordered hp pavilion gaming laptop model no. Ec2004ax on 27/04/2022 and it had to be delivered by 29/04/2022 but it is not delivered till today and there is no response from any side. I paid with credit card .

I made an order OD[protected] for an USPA medium size tshirt and they dispatch a Allen solly shirt of 44size and when raised replacement request they keep on rejecting my request and then I was told that it was rejected because I did not upload the id proof I uploaded the id proof they still rejected it and then I was told I had to upload front and back both sides of id proof and then atleast they said my 14 day window for replacement or refund is over
When called them they keep on disconnecting calls and don’t call back as well

I purchased SanDisk Ultra 128 MicroSDXC Class 10 120 Mbps Memory Card
Seller: CorrectDealsOnly
My order I'd - OD[protected]
Of Rs 920 on 9 march 2022. It was delivered to me on 15 march 2022. I found it was not working in my phone or it was faulty so wanted to return it or replace it. I asked for replacement on 19 March 2022 . As my refund and replacement last date was 21 March 2022, my refund request was within this. They started replacement request but before the product gets replaced they cancelled it after 3 days on its own don't know why. And after that they are saying your product can't be refunded or replaced as time gets over. What's my fault I requested the replacement before the last date. You cancelled it on your own and cheating me . I want my product replaced or refunded as soon as possible.

Unable to change registered number as otp's are going to old phone not in use. I have sent multiple emails as well without any response.

I have purchased 05 unit grossery from flipkart , but i just recieved only 03 units, two item is missing from box.
order id - OD[protected]
@Flipkart

I ordered underwears of LYRA from Flipkart and received the product of some local brand named Miss Bliss.
I contacted flipkart twice, but the issue was not resolved and my call was rejected.

My phone am not open need pin from flipkart

I have Ordered a Nokia Tab 4 GB Ram and 64 GB Storage Tablet from Flipkart on 24th . The delivery took place on 25th April 2022. The Courier person from Ekart refused to give packet without OTP. The Product was collected by my sister, it came in Corrugated box with flip kart tape on top. When She opened the packet she found the seal was broken, she immediately opened the box. There was no Tab inside and it had only a charger. I immediately called the delivery person but he did not pick so i contacted the customer care at 11 immediately. They told that they will look into the matter and refund the money after investigation. They asked for Voter Id, Aadhar Copy. I submitted it to them. But they rejected the refund and its happened 3 times. As per Ekart there shipping partner they have delivered the box with Tab Intact. I want to ask did they open and check the box or did the delivery guy was standing there to check if the product was intact. The Delivery guy just Vanished after taking the OTP. I have again raised a refund request from flipkart. Have been asking them to refund...
To my surprise i can see the seller is same as IndiFlashMart who has a bad reputation already.

Name of Seller : IndiFlashMart
Date of Incident 25th April 2022
Customer no. [protected]
Name : Purnima Bansal
Resolution : Request for Refund
Order id : OD[protected]

Refund Ids : Refund ID:[protected] ( This is current one )

Rejected one: Refund ID:[protected], Refund ID:[protected]

This is not all i have been cheated on Facebook page of Flipkart. Where in one of flipkart admin acted as customer care executive and told to helpin refund process. But i had been scammed again with Money worth 45000 charged through credit card. I had a very bad experiance these 5 to 6 days. I have already filed polica Complaint for Same.
Now i am asking Flipkart to atleast refund my money. There are many people who were cheated by your seller IndiFlashMart .Can you verify these people. I am adding Images of Box as well as videos and Also how my Account got debited due to Scam. Which all started with Shopping on Flipkart.

Video Not Uploading. I have video too.

Flipkart is not the picking my IMEI number of old phone so as to exchange the product I have entered a numerous time the IMEI number but shown not verified...checked on Amazon shown verified...
Phone model redmi 9a
IMEI number [protected]
Regards
Anil batra

One month back on the date of 25 march 2022 on morning when i try to log in into my flipkart account .There was error i thought it was some glitch and after than a hour, i tried to again log in but these time the account was logged in, after a second it logged out, then i tried but then it shows your account has been blocked and please contact to customer care but when i contacted the customer care first time they said ' it will be resolve in 4 days. After 4 days my issue was not resolved after that i contacted more than 25 times to customere care every time i contact customer care .They said 'sir it will resolve after 4 or 5 days' or they would gave a date. We should raise voice against this type of business. Please solve my issue. I need to pay the bill of flipkart pay later. They are adding the interest. Please solve my issue. Let see does democracy has the power to solve my issue or not ?

jai hind
jai maharashtra

sorry, somehow i lost my consumer account.

My Flipkart Plus Account has been block with a reason given unusually high number of returns.
The seller was not ready to accept the return and kept rejecting the same hence the multiple return requests.
Even tried contacting the customer care to help me with the same and still got the request rejected.
Have already raised multiple issues regarding the same to no effect.
The account has been Blocked since 20th April 2022.
Request you to Unblock my account.

This is the message i keep getting after every raised query:-

Hello,

We'd like to let you know that your recent request has been cancelled as our systems have detected an unusually high number of returns in your purchase history. This would also mean that you will no longer be able to login to your Flipkart account.

Regards,
Flipkart Customer Support

This is Vishal Poojari and My Flipkart acc has been blocked by Flipkart a month ago there were some unusual activities on my acc and I've complained to Flipkart regarding that activities and I've also changed my password but 3 days back I got my order delivered and it was an empty box I've not received the product which I've ordered and the amount of that was paid by Flipkart pay later. So I contacted the Customer support executive they told me that matter will be resolved but nothing happened and on top of that my acc got blocked so how can I pay the balance of pay later this thing is going to affect my credit score..?? And why is this happening? Please unblock my account as soon as possible.

Registered Numb : [protected]

I ordered a PC Monitor from Flipkart which was defective (it has extra white light leaking from its edges) so i requested return request but they are not picking up the product.

Dear Sir/Ma'am

I am Punam Singh resident of Jaisalmer District, Rajasthan. I has purchased a Samsung Galaxy F62 mobile set from a local mobile shop. I have attached a receipt of the same herewith. Now after 1 year o[censored]sage my phone has been blocked refering the Flipkart Smart Upgrade Plan for non payment of the amount. I have enclosed the bill copy which shows I have paid the full amount to vendor. On contacting the vendor it is informed that the vendor purchased the mobile set from other agent who has purchased from the Flipkart but now is non contactable. I do not have any details of the Flipkart order details. I have been defrauded in this case.
I am facing huge problems as I have important data in the mobile set and required to unlock it. I am even ready to pay the balance amount to the Flipkart directly in return for the unlocking of the device as I have no other option.

I will be highly obliged for this support from the Flipkart side.

Thanking You
Punam Singh