Flipkart Complaints & Reviews

I placed an order on Flipkart. But I didn't get that. Sent somewhere else instead. I gave 3999 rupees. But I didn't get my right product do I have spare money. i want my product or need a refund.

Good day

I raised my first complaint regarding my defective/damage/counterfeit product on 16th april 2022 through consumer complaint cell and second complaint on 22nd april 2022. But, i am yet to receive the resolution i need.

I keep calling Flipkart trying to contact with Flipkart team to resolve the issue but i am getting no help from them. Flipkart team is continuously harassing, abusing and disconnecting my call every time i try contacting them.

I have been trying this from over a month now but yet to get suitable answer from them.
I requested for 4 times the compensation along with refund amount for all the harassment, bully, trauma, lying, abuse from the hand of Flipkart team. For getting very pathetic poor service, receiving fake product from them, for violating my right and taking advantage of the situation to make customer wait long.

Idont think flipkart has interest in resolving my issue, as all the calls and emails are going on dumb ears.

Please look into it and decide the fate of this case

Thanks

Sir,
i have order Whirlpool 4 in 1 Convertible Cooling 1.5 Ton 3 Star Split Inverter AC - White (1.5T MAGICOOL CONVERT 3S COPR INV, Copper Condenser).in 13/04/2022. this product delivered in 16/04/2022. but its accessory are missing . i have return this product for 17/04/2022. i have 3 time is return request but all time is rejected . and its so delay . so what can i do . please solve my problem and legal action to flipkart .

Dear Flipkart Team,
This is Nibedita Ray from BigRayn.
We are a brand supporting sustainability and Odisha handloom & crafts.
We are the only one company to get onboarded in FlipKart recently to sell authentic Odisha handloom Sarees, suits and crafts. We were excited that we will give our best to support Odisha handloom needs in FlipKart Platform and we will support our Odisha weavers.
Within few days of our product listing, we got 5-6 orders for premium Odisha handloom Silk sarees. We have packed all the orders within SLA and handed it over to Flipkart courier partners for delivery. All of those orders are cancelled or returned by the customers.

After that we have faced an issue of suspension of our account due to fraudulent activities as per flipkart. If customers will place order for premium handloom sarees and mark it for return or Cancel it then how seller is fraudulent.

Also, please note there are difference between handloom and power loom sarees.

we ship our order to UK/USA without any quality issues.

REASON - SELLER FRAUD

Steps to reactive your account-

Your account was found to be involved in fraudulent activities against customers/Flipkart. As this is a violation of our terms o[censored]se you will not be allowed to sell on the platform.

We also raised tickets regarding the above and did not receive the satisfactory response from your end.

Reference Number: IN[protected]
The typical response that we received is as follows:- we have also attached the pics from our celebrity endorsement below for your reference.

Latest Reply From: Agent | 6:58 pm, Tuesday, Apr 26, 2022
Dear Seller,
Greetings from Flipkart Marketplace!
Based on our investigation, we have found that your account was involved in shipping fraudulent order(s), thereby affecting the buyer's trust towards Flipkart. This is a clear violation of our policy and hence your account will not be reactivated.

Due to the proprietary/confidential nature of our business, we do not provide information on how we did the investigation.

Product Price Verification Team

We have all of the documents and even our registered brand trademark with us for verification.

As we have not done any fraudulent activity and not been involved in any fraudulent activities, we have a right to know the following:-
1) What does shipping fraudulent order(s) means?
2) Details of violation of the terms that are done from our side?
3) We would like to know the exact reason for the suspension.

Directly deactivating an account is not a solution and affects our business very badly.

Requesting you to please check the above case as we are genuine seller/ brand owners and have not done any fraud.

We have been trying to contact the flipkart team in every possible manner to resolve the cases.

If we do not get satisfactory answers, we will only be left with filing RTI CASE.

I always make order here. But there was a delivery today. I thought maybe sister made it but then I double checked after giving cash on delivery of rs.700. It wasn't ordered by us or from my account even mobile no. And username is same as that of Flipkart account even the merchant is Flipkart.
Order ID is OD[protected]

From Flipkart delivery person came and told i forgot your parcel at Kavandapadi office. And he promised next day he will deliver but we surprised still not received parcel but in the Flipkart application it mentioned item delivered. Flipkart should take necessary action

I placed an order ( OD[protected] for a Samsung AC 1.5 ton 5 start rating on 24th April, 2022 at a discounted price. It was supposed to be delivered on the next day, but i was told it could not be delivered due to some logistics issue. I was also assured that the product will be delivered by 29th April. I made multiple calls on 25th and 26th asking about the status of the issue and i was told that i will receive the product latest by 29th April, 2022. On 27th April morning i receive an SMS stating that my order is canceled and i received a refund. I called up the customer care and was told that the order got cancelled because i was not reachable. The order was not out for delivery on 27th and i have never received any call from Flipkart or the courier services. Now i am told to place the order again, but i will lose the discount as the item is back on regular price. Please help.

Hi

I have ordered TAAJ Solar Light set of 3 quantity from flipkart mobile application on 13-April-2022 @14:33pm. Flipkart delivered 1 quantity of nova trimmer in ordered placement of TAAJ Solar Light set of 3 quantity when I enquired the order misplacement and missing item then have asked to place return for the delivered order and raise return item missing for other 2 quantity, misplaced refund amount flipkart accepted but other 2 item missing request flipkart is declined 4 - 5 times and their is no reason mentioned for the decline. Today onwards (27-April-2022) my flipkart account also deactivated now I don't have any away to contact them, even flipkart customer care number is not helpful.

For missing item they have asked for aadhar card details, even I have send same to flipkart costumer support mail id, ([protected]@flipkart.com) now this mail account is not exists.

Detail of order, invoice, refund request scrènshot, account detailsand delivered item screenshot is mentioned below and even attached the document.
Account holder name - MAHADEV BIRADAR
Maill address- mahadev.[protected]@gmail.com
Mob number - 9986****56
Order placed - TAAJ Solar Light
Quantity - 3 numbers
Complaint,
1. Two quantity of TAAJ Solar light product are missing. - Refund amount is declined by flipkart support team

2. One quantity wrong item delivered (instead of TAAJ Solar Light, nova trimmer delivered) - refund amount is received after the item return.

Please take my complaint, since the flipkart customer support team is not taking any complaint or responding any issues.

Hi

I have ordered TAAJ Solar Light set of 3 quantity from flipkart mobile application on 13-April-2022 @14:33pm. Flipkart delivered 1 quantity of nova trimmer in ordered placement of TAAJ Solar Light set of 3 quantity when I enquired the order misplacement and missing item then have asked to place return for the delivered order and raise return item missing for other 2 quantity, misplaced refund amount flipkart accepted but other 2 item missing request flipkart is declined 4 - 5 times and their is no reason mentioned for the decline. Today onwards (27-April-2022) my flipkart account also deactivated now I don't have any away to contact them, even flipkart customer care number is not helpful.

For missing item they have asked for aadhar card details, even I have send same to flipkart costumer support mail id, ([protected]@flipkart.com) now this mail account is not exists.

Detail of order, invoice, refund request scrènshot, account detailsand delivered item screenshot is mentioned below and even attached the document.
Account holder name - MAHADEV BIRADAR
Maill address- mahadev.[protected]@gmail.com
Mob number - 9986****56
Order placed - TAAJ Solar Light
Quantity - 3 numbers
Complaint,
1. Two quantity of TAAJ Solar light product are missing. - Refund amount is declined by flipkart support team

2. One quantity wrong item delivered (instead of TAAJ Solar Light, nova trimmer delivered) - refund amount is received after the item return.

Please take my complaint, since the flipkart customer support team is not taking any complaint or responding any issues.

On 22 April 2022, I have ordered one 'Lloyd 1.5 Ton 3 Star Split Inverter AC with Wi-fi Connect - White (GLS18I3FWCXT, Copper Condenser)' of Rs. 31, 249.00 after applied some credit card offers.

Now, on 27 April 2022, the Flipkart has automatically cancelled my order and saying me to reorder the same product.

But now the product price after applied some credit card offers has been increased.

This should be purely considered as Breach of Contract

Thanks
Dinesh Mer
Contact : [protected]@gmail.com

Heyy! Can i get my lost account without my old number and no email Id. I have around 500 rupees in that account🥲

I ordered two kurtis worth ₹850 from Flipkart on 11th April 2022. I made the payment via UPI and the payment was successful from my gpay app, the money was debited. But the order wasn’t confirmed from flipkart. They asked me to wait for 8 business days I have been waiting since then. Neither I am getting the refund nor the order have been confirmed. Please help me get my refund back. I am attaching the payment reciept below.

I had ordered two kurtis on 11th April 2022. The items worth was ₹850. I completed the payment procedure and amount got deducted from my bank account. The order wasn’t confirmed because the payment was stuck. They asked me to wait for 8 business days I did I still havent recieved the refund. It’s been 16 days already. I am attaching the payment reciept and order Id below. Please help me.

I bought an earbud "realme buds air 2" from Flipkart and it was delivered on 20th April. When I opened the box, the charging cable and earplug were missing so I raised a refund request. For which they asked me to submit ID proof. I submitted the id proof, but they rejected my refund request. I reopened the issue 3 times and each time my request was rejected saying this: "We’d like to let you know that your return request could not be fulfilled by the seller as their courier partner has confirmed delivery of the item in your order with order id OD[protected] with the product being intact."
Now the time for replacement or refund (if any) is about to breach. There is no proper resolution from Flipkart team.
Since the box does not contain all the items I am not even sure whether the product is real or duplicate.
I either want my refund or replacement of the product.

Order ID - OD[protected]
Tracking id - FMPP[protected]
Mo. No. [protected].

My shipped Order get cancel by the flipkart or seller. I get support by help center. It shows Order cancel by the Customer request but In reality, I didn't cancel my order. Please help. I got it in offer price. Fraud by flipkart.com

Dear Sir/ Madam,
I would like say that on date 19.06.2021 i booked laoptop worth Rs 52963.82 as on date 25.06.2021 merchant cancelled my order as per my request Rs 50965 return by merchant in my credit card a/c copy of statement attached
Difference amt Rs 1998.82 between Loptop booking and refund did not came my a/c
Now My SBI Credit card charge Loan Charges every month

I have purchased Air Conditioner on 16th april from Flipkart order ID OD[protected]. Product was faulty and i have made replacement on 20 april. But they are not responding. its been 10 days no one came to collect the faulty product.
Yesterday Flipkart says your issue is solved, But no one came to collect. They are liar.
Return ID: -[protected]

Please do something, I want my product.

I ordered
realme TechLife 4-in-1 Convertible 1 Ton AC on 25th April and it was a next day delivery that is by 26th April 2022 8:00 pm yet i didnt receive any update regarding that. Upon Calling to the Customer care they are keeping the call on Hold, or just Disconnecting and even talking Arrogantly. Which is not acceptable.

We ordered boat Bluetooth headset but received earphones with wire, requested assistance for wrong product, the team has asked id proof, address proof and courier details and etc. on multiple re-openings of the issue which was closed / rejected without resolving it, 5 days back my account has been blocked and no helpdesk team for the same to resolve the issue every time I call they saying we call back but no one calling and resolving my issue, I am Flipkart plus member, also I have my wallet balance in Flipkart.

𝚁𝚎𝚜𝚙𝚎𝚌𝚝𝚎𝚍 𝚂𝚒𝚛,
𝙸 𝚊𝚖 𝚊 𝚙𝚕𝚞𝚜 𝚖𝚎𝚖𝚋𝚎𝚛 𝚘𝚏 𝙵𝚕𝚒𝚙𝚔𝚊𝚛𝚝. 𝙸 𝚑𝚊𝚟𝚎 𝚘𝚛𝚍𝚎𝚛𝚎𝚍 𝚊𝚗 𝚎𝚊𝚛𝚙𝚑𝚘𝚗𝚎 𝚗𝚊𝚖𝚎𝚍 𝙱𝚘𝚊𝚝 255𝙿𝚛𝚘 𝙿𝚕𝚞𝚜 𝚏𝚛𝚘𝚖 𝚏𝚕𝚒𝚙𝚔𝚊𝚛𝚝 𝚊𝚗𝚍 𝚙𝚊𝚒𝚍 𝚁𝚜 200 𝚊𝚕𝚘𝚗𝚐 𝚠𝚒𝚝𝚑 𝚊𝚛𝚘𝚗𝚍 50 𝚜𝚞𝚙𝚎𝚛𝚌𝚘𝚒𝚗𝚜 𝚊𝚜 𝙸 𝚠𝚊𝚗𝚝𝚎𝚍 𝚝𝚘 𝚝𝚊𝚔𝚎 𝚒𝚝 𝚊𝚜 𝙲𝚊𝚜𝚑 𝚘𝚗 𝙳𝚎𝚕𝚒𝚟𝚎𝚛𝚢 𝚖𝚘𝚍𝚎. 𝙾𝚗 18𝚝𝚑 𝙰𝚙𝚛𝚒𝚕 2022, 𝙸 𝚑𝚊𝚟𝚎 𝚙𝚊𝚒𝚍 𝚛𝚎𝚜𝚝 𝚘𝚏 𝚝𝚑𝚎 𝚊𝚖𝚘𝚞𝚗𝚝(𝚁𝚜:1254) 𝚟𝚒𝚊 𝙿𝚑𝚘𝚗𝚎 𝙿𝚎 𝚋𝚎𝚏𝚘𝚛𝚎 𝚍𝚎𝚕𝚒𝚟𝚎𝚛𝚢. 𝙱𝚞𝚝 𝚠𝚑𝚎𝚗 𝚝𝚑𝚎 𝚍𝚎𝚕𝚒𝚟𝚎𝚛𝚢 𝚋𝚘𝚢 𝚌𝚊𝚖𝚎 𝚝𝚘 𝚖𝚎, 𝚑𝚎 𝚜𝚊𝚒𝚍 𝚝𝚑𝚎𝚛𝚎 𝚠𝚊𝚜 𝚗𝚘𝚝 𝚜𝚑𝚘𝚠𝚒𝚗𝚐 𝚠𝚑𝚎𝚝𝚑𝚎𝚛 𝙸 𝚙𝚊𝚒𝚍 𝚝𝚑𝚎 𝚊𝚖𝚘𝚞𝚗𝚝 𝚘𝚛 𝚗𝚘𝚝.𝚂𝚘 𝙸 𝚙𝚊𝚒𝚍 𝚑𝚒𝚖 𝚊𝚐𝚊𝚒𝚗 𝚒𝚗 𝚌𝚊𝚜𝚑.
𝙸𝚝 𝚖𝚎𝚊𝚗𝚜, 𝙸 𝚑𝚊𝚟𝚎 𝚙𝚊𝚒𝚍 𝚝𝚠𝚒𝚌𝚎 𝚏𝚘𝚛 𝚊 𝚜𝚒𝚗𝚐𝚕𝚎 𝚙𝚛𝚘𝚍𝚞𝚌𝚝.
𝙸 𝚑𝚊𝚟𝚎 𝚊𝚙𝚙𝚎𝚊𝚕𝚎𝚍 𝚝𝚘 𝚝𝚑𝚎 𝚌𝚞𝚜𝚝𝚘𝚖𝚎𝚛 𝚜𝚎𝚛𝚟𝚒𝚌𝚎 𝚛𝚒𝚐𝚒𝚍𝚕𝚢 𝚊𝚗𝚍 𝚛𝚎𝚙𝚎𝚝𝚎𝚍𝚕𝚢, 𝚋𝚞𝚝 𝚝𝚑𝚎𝚢 𝚍𝚒𝚍 𝚗𝚘𝚝 𝚛𝚎𝚝𝚞𝚛𝚗 /𝚛𝚎𝚏𝚞𝚗𝚍 𝚖𝚢 𝚜𝚒𝚗𝚐𝚕𝚎 𝚊𝚖𝚘𝚞𝚗𝚝.

𝙰𝚙𝚊𝚛𝚝 𝚏𝚛𝚘𝚖 𝚝𝚑𝚒𝚜, 𝙸 𝚑𝚊𝚟𝚎 𝚛𝚎𝚌𝚎𝚒𝚟𝚎𝚍 𝚊 𝚍𝚒𝚏𝚏𝚎𝚛𝚎𝚗𝚝 𝚙𝚛𝚘𝚍𝚞𝚌𝚝.
𝙱𝚞𝚝 𝚝𝚑𝚎𝚢 𝚊𝚛𝚎 𝚜𝚊𝚢𝚒𝚗𝚐 𝚝𝚑𝚊𝚝 𝚒𝚝 𝚒𝚜 𝚗𝚘𝚗 𝚛𝚎𝚝𝚞𝚛𝚗𝚊𝚋𝚕𝚎.

𝙸𝚝'𝚜 𝚖𝚢 𝚎𝚊𝚛𝚗𝚎𝚜𝚝 𝚛𝚎𝚚𝚞𝚎𝚜𝚝 𝚢𝚘𝚞 𝚝𝚘 𝚑𝚎𝚕𝚙 𝚖𝚎 𝚜𝚒𝚛.