Flipkart Complaints & Reviews

The seller give a damage product to the customer and after I complaint too many times by the Flipkart the seller not replace the product till yet and the seller misguide to the customer. I will file a police case against seller and Flipkart.so as soon possible replace the product otherwise I will file a case against seller.

I have created flipkart account two years back with a mobile number few months ago i lost my mobile phone and the number.

The main problem is when i tried to update my new mobile number, the otps are being sent to both the new number and the old number. I got the new number otp and account password, but the otp of the old number cannot be entered as i lost the number and i dont have it. This is making me unable to change the mobile number.
Please do suggest me to update my new mobile number to my flipkart account.

I purchased a HP laptop 14s fy1003AU on 19-SEP-2023 from Flipkart. I got delivered on time and after receiving the product I checked the status of the warranty duration but its showing from JAN 2023 to JAN 2024 for one year onsite warranty. I raised dispute on it because of I purchased on[protected] which the warranty starts from the purchase date or invoice date. I contacted the HP technical team regarding warranty dispute and they ask to provide invoice I submit the invoice which got from Flipkart purchase but the HP technical team rejected the invoice due to not availing the serial number of the product on the invoice. I want a invoice with serial number mentioned on it. Kindly help to resolve my concern.

Hi! I am sham mohammad.
My Flipkart account has been blocked, since almost 11 months till now. I apologize to you sir that such a mistake will not happen again. please sir unblock my flipkart account.You are requested to unblock my Flipkart account so that I can shop from Flipkart again.
Flipkart account. [protected]
Email. [protected]@gmail.com

Recently 10 days ago Flipkart has blocked my account without informing me or notifying me. After 1week around 5mail came stating that I have made many returns which is against their policy I have emi bills in it to pay... now kindly make an action to unblock my account.

Due to some technical error I can't able to pay first time then I got payment request from the Flipkart and I pay and order also placed. But after that I want to pay for next another items accidently I pay to the link which was sent by Flipkart for the first product but there is no order is placed for that amount. I tried to connect with Flipkart customer service, they say I have to give order I'd then only they can take initial step but there is no order id is visible in Flipkart for that 184 Rs.
Please do needful to refund the amount

Due to some technical error I can't able to pay first time then I got payment request from the Flipkart and I pay and order also placed. But after that I want to pay for next another items accidently I pay to the link which was sent by Flipkart for the first product but there is no order is placed for that amount. I tried to connect with Flipkart customer service, they say I have to give order I'd then only they can take initial step but there is no order id is visible in Flipkart for that 184 Rs.
Please do needful to refund the amount

My FLIPKART account was blocked and i had gift vouchers. This is illegal and harrasment to customer.

I am Flipkart BIg Billon day offer book Iphone mobile & Payment paid by online bank A/c with details. shared with compliant.

I ordered
Motorola Edge 30 ultra for 30k with 16k exchange of my phone then they shipped my order the next day they cancelled the order themselves without prior notice i want this scam to be stopped as it's been running for years on Flipkart

Order id
OD[protected]

I have stucked between this..
I have ordered iPhone 14 pro max worth 498 rupees and after that I realised that it is fake... So please refund my money

To Whom It May Concern,

I am writing to file a formal complaint against Flipkart regarding a recent incident that has left me deeply dissatisfied with the services provided by the company. I believe my rights as a consumer have been violated, and I seek your assistance in resolving this matter.

On Sept 3rd, I placed an order for a pair of shoes with the Order ID: OD[protected] through Flipkart. The order was delivered by Flipkart's designated delivery partner(Anoop Kumar). However, to my utter dismay, the shoes were mistakenly delivered to someone else without any prior notification or consent from me.

Upon discovering this error, I immediately contacted the delivery partner, Mr. Anoop Kumar, to rectify the situation. Mr. Kumar acknowledged the mistake and assured me that he would retrieve the order from the incorrect recipient and deliver it to me within 1 or 2 days. Trusting his words and believing that such mishaps can occur, I patiently waited.

However, after the promised timeframe had passed, I attempted to contact Mr. Anoop Kumar again. To my surprise, he informed me that the order could not be delivered to me and, instead, suggested refunding the purchase amount. He also pleaded with me not to escalate the matter to Flipkart's support, citing concerns about his job.

Reluctantly, I agreed to the refund, placing my faith in Mr. Kumar as a representative of Flipkart. Regrettably, he soon started to ignore my calls and messages, leaving me feeling utterly betrayed. Left with no other option, I initiated a complaint through Flipkart's customer support.

To my astonishment, Flipkart's response to my complaint was far from satisfactory. They simply ignored/delayed my concerns/queries by stating that such actions were "human nature" and advised me to be more vigilant in the future. I was left speechless and dismayed by this response, as I had placed my trust in a reputed company like Flipkart and its representative, Mr. Anoop Kumar.

Therefore, I am writing to request an immediate refund of the purchase amount for the shoes. I believe it is only fair that I am reimbursed for a product that was never delivered to me, and I have lost faith in Flipkart's ability to address this issue in a satisfactory manner. Furthermore, I urge Flipkart to take strict disciplinary actions against Mr. Anoop Kumar, their delivery partner, for his unprofessional conduct and breach of trust.

I hope that the Consumer Court will investigate this matter thoroughly and ensure that justice is served. I eagerly await your prompt response and a resolution to this issue. You may contact me at ([protected]) to discuss this matter further.

Thank you for your attention to this matter.

I had FK Axis Card. I applied it at launch (FYF). In an year I realized, it didn't even use it much. Primarily, I'm more comfortable using Amazon,
Why because dear flipkart you avoided free delivery from flipkart plus members so closed if I buy something from FK (during sales) most card like SBI/ICICI/HDFC have discount. As, I wasn't using it much, so closed it (requested them for LTF, but they denied), but still shows as active card in FK app.
"After I closed now your Started FLIPKART PREMIUM PLUS FOR FREE DELIVERY WHAT A FUNNY INCIDENT 😄 " IAM ALSO A FLIPKART PREMIUM PLUS MEMBER

I have called FK team times and every time they reverted, it's showing Active from AXIS, and they fetch info from Axis. On the other hand, Axis has clearly saying that your card is totally closed. What's going who the responsible for it DEAR FLIPKART AXIS BANK CREDIT CARD YOUR TWO COMBINED WITH BUT NOT TAKING FOR YOUR RESPONSE FOR THE ISSUE VERY BAD THINNG YOUR DOING IT
PLEASE RESOLVE THE ISSUE ASS SOON AS POSSIBLE
I totally losted my credit card benefits for your Delivery Chargers FOR flipkart PLUS Members
What I do tell me dear flipkart

Oder ID:OD[protected]
Recently I have received a missing product from Flipkart so I immediately went to return product which was missing.But to initiate refund Flipkart was asking for KYC

While opening Facebook it's showing some offers, I ordered speakers and I payed money also, kindly refund my money

I have ordered a seagate Portable Hard Drive through Flipkart. After I received the product, I tried to connect it with my computer its connecting. When I try to return it, there is no option to return because its an open box delivery. What the delivery boy is done open the box and took a photo and gone. When I try to connect it with my computer its not working. Then I registered complaints 3 times. But Flipkart saying they can't do anything. I have to contact seagate directly. I took seagate's Kochi authorised dealer number from their site and contacted. But its says Its not Seagate's number. I can't able to contact seagate company directly, Flipkart is not giving me the seller number and they are not providing me any support to resolve this issue. I have registed 5 compalints with them. Every time they give me invalid seagated customer care number and closed my customer ticket. Really pathetic customer support. Its a real cheating

The delivery was originally scheduled for September 21st but was subsequently postponed to the 22nd and then further delayed to the 23rd of September. Currently, there is no specified delivery date. I contacted customer service, and this has been the most frustrating experience I've ever encountered. One of the customer service representatives seemed unresponsive when I asked to speak to someone else. Every time I interact with a customer service agent, the only response I receive is that I will eventually receive my order. However, they cannot provide any information on why it has been delayed or when it will arrive. This situation is extremely frustrating, and I'm unsure if I'll consider ordering from Flipkart in the future.

Sir this is a very worst experience i had never pitched in so much money on an article, apart from that i have some assignment from my class for which i have no laptop. I'm a student of arena animation

I am a college going student and i had bought asus tuf gaming a15 laptop from flipkart worth 90k on 05/09/2023, the laptop arrived on 08/09/2023 then same day i used laptop 30 to 40minutes then i put it on shutdown, after that laptop is not turning on.

I contacted flipkart and asus and visited asus service centre also.
Then the asus executive checked my product and told me that your laptop warranty will expire in 8 days.

Afterthat he asked me about the packaging
And i told each and everything about the package then he told me that flipkart sent you a refurbished product.

I'm struggling from 18 days😭

Flipkart is doing fraud with us... Please replace my laptop or refund my money. I don't this garbage.
Take your product and refund my money or replace my product

I am raising complain since 9 September 2023 but nothing happens 🙂

They are asking for doa certificate which i don't have.
I

When will i get my replacement laptop

My name is Priyanka and my registered mobile number on Flipkart app is [protected].I have been asking for a return and refund for a wrong product delivered to me by Flipkart from last one month.I have been contacting Flipkart again and again on my own for a resolution but Flipkart has behaved very badly with me.Ignoring my issue continuously and making me wait for days, weeks and now it is been almost a month that i am seeking for an update from your team.My last conversation with Flipkart customer care team was on 17 September and I was assured that with in 24 hours i will be given an update on my return request.But as you can see it's 22 September today and till now I have received no update and no one has contacted me either.Is this really the way a customer should be treated or I should assume that Flipkart just don't want to care about the problem it's customers are facing.The way i was treated was very badly and no customer deserves this.Flipkart wasted so much of my precious time and i really don't know if they are going to do something about my case now but even though I am writing them to explain their disappointing treatment towards me.You wasted my time and my money which is not at all acceptable.I am attaching the image of my order ID and you can see for yourself what type of lousy services you are providing to your customers.I am attaching the image of the wrong item i have received.Please do the needful in my case.I want refund against my order and an apology for wasting my time.Regards.

Order #OD[protected]

Flipkart not refunding pending order's amount for weeks nor processing it!

Amount deducted from my bank account for the order.

Only showing "Delivery expected by Sep 10" but not delivered yet!

Had ordered a "Flipkart Digital Gift Card"
"₹291 + 9 SuperCoins"

"₹9 Saved Using SuperCoins"
"9 coins paid"

Customer care agents only wasting my time and not providing any refund. It's been weeks!

Flipkart is also marking issues raised by the customers as "Resolved" from their own end without the issue being actually resolved.

This is clear fraud.

Please take strict actions against Flipkart. It is regularly indulging in fraudulent activities with its customers.