Flipkart Complaints & Reviews

I ordered Sony PS5 from Flipkart OD[protected]. It got out for delivery on 13th October but never got delivered. Since then they have never made an attempt to deliver.

The order status is marked to out for delivery, so now they able to cancel it. They just promise cancellation or delivery and nothing happens. Been waiting for days and days.

The support is pathetic.

I have ordered 2 lehenga from Flipkart whose seller are yoyo fashion India Pvt Ltd and likvid. The product delivered are different from what’s is shown in Flipkart website. Although the products are open box delivery the delivery executive did not show us the product and told that give otp if you have any issue return the product by giving any reason. I have contacted Flipkart customer service and 5 times raised the request to return the product but everytime it is getting rejected.

This is how Flipkart is duping people. The customer service is very bad and pathetic.

I recieved a damaged study table...i placed it for replacement.. And they said technician visit will be there before picking it up ... But no one came yet...i conducted the costumer care multiple times but it wa of no use

I ordered a projector from Flipkart, which was delivered to me on 11.10.23. The image for the projector was pixelated and blurry (The image attached shows the blurry left half of the screen).
So, the complaint was raised on 12.10.23. But to my surprise, Flipkart is not able to process the return as the product is non-returnable. So, immediately, I raised a complaint here on the Consumer forum.
Flipkart Complaint Status Update [ID: 3475728]
But still, the issue is not resolved.
Now my 10k rupees is stuck, and I cannot use the projector.
Kindly do the needful.

Order ID: OD[protected]
My Contact No: [protected]
Name: Neelesh

I purchased product on 8 oct and delivery date is 22oct but product is not delivered on expected date than you extend the delivery date you also cross this extended date and still product is not delivered
It's very bad delivery service
Pls resolve this issue immediately

Hi,

So I ordered Asus Vivobook S 14 laptop for my sister and instead of that model, Flipkart delivered Asus Vivobook 14 and the difference between these two models is pretty huge. I raised a concern regarding this with their customer executives but that is of no use because everytime I raise a return request everytime it gets rejected from their side due to non-valid reasons. Please if anyone have any measure through which this can be solved then please let me know

I have ordered multiple books from Flipkart but all are pirated copies, spoke to Flipkart customer care executive but they are not ready to accept complain.
Also, there is no option to raise return request, this needs to be stopped as this is very commonly done by Flipkart

Respected sir;
Un verified account. Send your registered phone number or email I'd with govt ID proof to account [protected]@flipkart pls I kindly request to you please solve my problem as soon as possible.
Thank you.

Hi I am unable to open invoice for realme TechLife T100. I have already raised a complaint but no response only. It's just a bad experience. I don't understand why this issue even exist. 😕Invoice should be opening after downloading, but that isn't the case. And there is not response also from the team. Worst experience from Flipkart.

I ordered a mobile on October 8th. Product shud be received by 14th but it was not delivered and changed the date to 16.. again it was not delivered and changed to 18.. again not delivered and changed to 20. One person from escalation team contacted and asked to reorder and cancel the old ones. I cancelled and ordered another. It reached the nearest hub but still not delivering the order. Help me to proceed legally and resolve the issue

I placed few order from Flipkart and the expected delivery date was 18 and 19 one product is out for delivery from 18 but till now I didn't got any, and customer support is not so helpful.

I've ordered an iPhone 14 during the 2023 Big Billion Days sale at a price of 51K and paid fully through an ICICI Bank Credit Card. The product got shipped but didn't get delivered. I have called the customer care multiple times and each of them said that it would be delivered the next day. The order no is: OD[protected].
Now after raising an issue with the Flipkart support team, they are asking me to cancel the product and buy it now after the price has increased to 55K.
They do not want to deliver the products on sale and want the lowest deal price for namesake purpose it seems.

We ordered, apple iPhone 14 plus on big billion days. Product not delivered yet, from oct 11 it was misrouted to same city but not to right delivery hub. The emi bill also generated against my order . If I cancel and reorder we need to pay emi cancellation charges and processing fees . Who will bear the cost bcoz of their fault . Directly visited the delivery hub which mentioned in tracking details, they are in responsive and telling some careless answer.

We ordered, apple iPhone 14 plus on big billion days. Product not delivered yet, from oct 11 it was misrouted to same city but not to right delivery hub. The emi bill also generated against my order . If I cancel and reorder we need to pay emi cancellation charges and processing fees . Who will bear the cost bcoz their fault . Directly visited the delivery hub which mentioned in tracking details, they are in responsive and telling some careless answer.

I've ordered iphone 14 in big billion sale . It's expected to be delivered by Oct 16 from that date we are trying to call Flipkart delivery agent and after several attempts he finally picked the call and ask us to go to Flipkart office to receive my order . We went there and mythey shown our order and they said they can't issue due to technical issue. And it's been 7 days my order is not delivered and this seller has simply cancelled my order . What the hell services you guys are providing ? I've paid full amount from credit card and I won't leave this guy's .. I'll proceed with consumer court and file this issue

I have ordered my product and on the day of delivery it is automatically flipkart rescheduled the delivery date.

When i am tracking the product it is showing that product is at my nearby hub only still they delayed the delivery by another 7 days.

everyday i am calling to flipkart custmer care but still they don't have any idea why my product is not able to deliver.

Hii Mam/Sir,
It's my humble request to you that please deliver my order as soon as possible because it's already too late and i am very consious as well as anxious about this because after 7th october there is no any further update in the shipment details. The promise date was 10th oct. but it was not delivered on that day then after it was said that it will be delivered in 2 business days but again it didn't. Now it's 23rd oct. dear and still there is no any update regarding my product i received, this was not expected from the backend team you people broked my trust and never try to contact me atleast once a time... Please team i want this product to be delivered ASAP or atleast you people reach me with a proper resolution...I tried a lot to contact with senior and concern team but no one gave me a satisfiable answer...Am i mad dear? please try to understand na... you people are my last hope please don't broke me again as well as don't loose your loyal customer.. I m at the last stage of my patience level dear plzz cooperate with me and try to deliver it ASAP!!!
I hope this time i will got a better response
Thank you team Flipkart
Order ID:-OD[protected]
Tracking ID:-FMPP[protected]
Complaint/Incident No.- IN[protected]
Product:- Apple Iphone 14 Blue 256 GB
Price:- 60, 046

I ordered LG 1 ton 5 star 6 in 1 convertible AC on 8th oct which was suppose to get delivered on 11th oct but they updated and delayed it third time for 23rd i.e. today but status is showing it is not shipped yet.
I raised complaint twice with Flipkart but they are simply putting a new date in my inbox.
Please help me to get this delivered.
Order ID - OD[protected]
Dated - 8th October 2023

My order Id[protected].
My incident Id IN[protected]
I ordered Redmi note 12 pro on oct 10th 2023.Today date is Oct 22.Still they have not delivered my product.First they promised it will be delivered by 18th oct then revised to oct 21 now they assuring it will be oct 26.False promises of delivery dates are keep on goinh.Customer care of flipkart didnt even help.me.out.I certainly talked to 30 executives literally.but no one helped me to have a faster delivery they just keep on postponing.

Flipkart Order- Order ID - OD[protected]
Delivery pending from last 12 Days
I have ordered gym equipment treadmill not received even after paying full amount. I ordered on 9 Oct paid via credit card, for which the delivery was scheduled by flipkart on or before 13 October. I contacted Customer Care again for several times also talked to their Senior Head mentioning my issue. they again give me the false assurances that they would mention the issue with concerned department solution will be provided to me at the earliest(promised reolution date- 16, 17.20, 22, 24 and 25). But what would I have known that they are just making a false promise to me get call from back-end team for resolution. I have not received call or any email from Flipkart team regarding delivery from back-end team.

I urge you to take immediate action to rectify this situation. I demand a clear explanation for these failures and delivery without further delay. Flipkart customers deserve better treatment than this, and I trust that you will address this matter urgently and efficiently.
I expect to hear from you promptly regarding the steps you are taking to resolve this issue. even they are not allowing me to cancel my product and product lost in somewhere middle of shipping.