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Flipkart Complaints & Reviews

2.8
Updated: Dec 15, 2025
Complaints 47102
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Flipkart reviews & complaints page 626

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K
kunjesh srivastava
Oct 8, 2021
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Address: Triveni Nagar , Lucknow

Hi, My order number OD[protected] has 2 items ( pack of 3 shelves )but only pack of 3 shelves was delivered. Now when I see my order summary in Flipkart it shows that both the items delivered and even the receipt on package shows quantity as 2 which is wrong. I never received the other unit. Please locate the item as soon as possible and deliver it. I already called complaint centre to register a complaint but did not receive any messag or mail communication yet.
Flipkart customer support has been notified about the posted complaint.
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    Sabrina Pereira
    Oct 8, 2021
    Resolved
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    Resolved

    I ordered my apple airpods pro.
    OD[protected]
    phone number [protected].
    i paid at around 4pm its been almost 4 hours and still no confirmation
    the screenshot of payment is attached below.
    +1 photos
    Oct 9, 2021
    Complaint marked as Resolved 
    called customer care millions of times and even tweeted flipkart support many times.got my refund on the same day
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Oct 10, 2021
    Flipkart Customer Care's response
    Hi, Greetings from Flipkart! We are sorry for the trouble caused. We regret to inform you that we are unable to find any details with the information shared. Hence, request you to share more details about the order ID, along with the registered email ID and contact number to check and assist you further. Your kind understanding and cooperation are appreciated. Thank you.
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      S
      Sethupathyrk
      from Coimbatore, Tamil Nadu
      Oct 8, 2021
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      I placed an order for IPhone 12 on 2nd September (Order Number - OD[protected]. I received a call on 4th September from the company's customer support and they stated that there has been some problem with logistics and informed me that the same would be sorted out. But when I checked my account it appeared as if I raised a query and it mentioned that the issue would be resolved by 8th September. This being the case I waited till today and I was initially shocked to see that my account mentioning the issue would be resolved by tomorrow. And later when I checked it showed that the issue is unsolved. They are just unilaterally making these updates without informing me anything.
      It is to be noted that they haven't responded to my messages in the past two days. I would also like mention that the product was supposed to be delivered on 5th October. I have been put through a huge amount of mental harassment in the past one week.
      I would like to clearly mentioned that I don't want my order to be cancelled at any cost and I want the product to be delivered as soon as possible. In the meantime, I believe that I deserve a proper update about the status of my product.
      Please find attached herewith the details of my order and the communication made by me to the Flipkart.
      +4 photos
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Oct 10, 2021
      Flipkart Customer Care's response
      We will revert on it.
      Oct 11, 2021
      Updated by Sethupathyrk
      I haven't received any update in the past two days. Now it's mentioned that the issue would be resolved on 13th October. It's just becoming a never ending process now.

      Oct 12, 2021
      Updated by Sethupathyrk
      My product has not been shipped yet. They promised they'll deliver by tomorrow, which would be possible only if they ship the product today.
      Oct 14, 2021
      Updated by Sethupathyrk
      This is such an insane amount of mental harassment. It's been 13 days since I placed the order, but the product hasn't been shipped yet and there's no update about it. Also, it's been 5 days since I posted a complaint here and I don't think it has done anything. Even here I'm not getting any reply.
      Oct 19, 2021
      Updated by Sethupathyrk
      I don't know why I even posted a complaint here. You guys are treating me the same way Flipkart is treating me. No updates or no response. I haven't got a delivery date yet though it's been 17 days since I placed order.
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        M
        Miths11
        from Nainital, Uttarakhand
        Oct 8, 2021
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        I ordered a laptop in flipkart on 3rd October, it has not been shipped yet, it is a worst experience, do ship it fastly
        +1 photos
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Oct 10, 2021
        Flipkart Customer Care's response
        We will revert on it.
        Oct 10, 2021
        Updated by Miths11
        My shipping is still pending, please do something
        Flipkart customer care said that they will be resolving problem by 16 Oct, but till now my product has not been shipped, I am in trouble, please do something.
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          L
          lavkeshbehl
          Oct 8, 2021
          Resolved
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          Resolved

          I have ordered an iPhone against order ID - OD[protected]. It was supposed to get delivered on 5th October 2021 but it was delayed and new date was provided which was on or before 8th October 2021. Today it’s 8th October and still the Flipkart customer service executives are giving excuses and told me to wait till 9th October. It is seriously annoying . There is no surety has been given regarding the delivery. No action has been taken yet. The customer care executives are seriously annoying. When ever I told them to connect to senior/supervisor, they disconnected the call. I am experiencing worst service.
          Nov 15, 2021
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Oct 10, 2021
          Flipkart Customer Care's response
          We will revert on it.
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            M
            MayankD2243
            Oct 8, 2021
            Resolved
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            Resolved

            Order ID: OD[protected]

            It has been over a week now since the first promised delivery date. Order not shipped, no way to contact any customer care executive. Your on-call auto assistant has a very crude and stupid algorithm.

            Please ship the items (2/2) for which payment has been done in full advance, as soon as possible.

            Expected resolution by 9th Oct.
            Nov 28, 2021
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Oct 10, 2021
            Flipkart Customer Care's response
            We will revert on it.
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              S
              skp1621
              Oct 8, 2021
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              Address: H.NO- 222, MAWAI BUJURG , Chilla Road, Banda

              Order Rejected: Butterfly Arrow 500 W ... with tracking ID FMPC[protected] was not delivered at the doorstep as per the policy of flipkart and I have not cancelled the product but they returned it without my confirmation.
              This is really rude behaviour and this not the first time. If you can't deliver a product then why you show those places at the time of ordering the product.
              Flipkart customer support has been notified about the posted complaint.
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                D
                Devils\' Sin
                Oct 8, 2021
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                My product(laptop) is damaged during transit and i ordered it on BBD.There is no informatiom regarding new packaging or new product return, if refunded how can i get the same product in same price.
                Flipkart customer support has been notified about the posted complaint.
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                  M
                  mamta2498
                  Oct 8, 2021
                  Resolved
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                  Resolved

                  I have paid Rs-52, 999/- for iPhone 12 Blue-64GB. But unfortunately my order was not placed. I would request you to please refund my debited amount as soon as possible. Thank you.
                  +1 photos
                  Oct 10, 2021
                  Complaint marked as Resolved 
                  My issue has been resolved and amount has been refunded successfully. Thank you Flipkart executives for helping me so soon..
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Oct 10, 2021
                  Flipkart Customer Care's response
                  Hi, We are sorry for the trouble caused. We're writing to you about your APPLE iPhone 12 (Blue, 64 GB)
                  with order ID OD[protected]. We’d like to let you know that the seller has confirmed that the refund of Rs. 52999/- has been completed on 08 Oct 21 and should be reflecting in your account by now. Please check the previous statement/unbilled transaction of your account before reaching out to the bank. You may contact your bank’s customer care with the reference number[protected] using the number mentioned on the back of your card in case you need further assistance. If they are unable to help, you may raise a dispute with the bank's grievance cell.
                  My problem is resolved. Flipkart helped me very soon. Thank you Flipkart executives.
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                    G
                    Gps Rai
                    Oct 8, 2021
                    Resolved
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                    Resolved

                    Address: 6,Radha swami enclave Mohinder Ganj Rajpura

                    Flipkart Order ID - OD[protected] I ordered a soundbar from Flipkart and it was delivered to me on 7-10-21 i found some issues with the item as it is not compatible with my device so it is of no use for me. I requested the customer executive to provide me the refund of this product. But they refused and said they will provide the replacement only. My money has been blocked and wasted. Please help me to get the refund. Please contact me and help me [protected] email- [protected]@gmail.com
                    +1 photos
                    Dec 8, 2021
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Oct 08, 2021
                    Updated by Gps Rai
                    Order ID - OD[protected]
                    Verified Support
                    Oct 10, 2021
                    Flipkart Customer Care's response
                    We will revert on it.
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                      BGeethanjali
                      Oct 8, 2021
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                      I ordered iPhone 12 on 2nd October 2021 in Big Billion Days expected date of delivery was 4th October 2021 which got delayed to 6th October 2021 and still till today it has not been delivered and there is no update on the next expected date of delivery. I tried reaching out to Flipkart customer care and Flipkart social media team on-call none of them are able to help me with the order. They are not even able to track my order and give me updates about my order. According to the Flipkart app the product has been shipped and it has Reached Nizampet Flipkart Facility which is very near to my address Still it is not getting delivered. when I tracked it on https://ekartlogistics.com/ it shows the shipment reached PKCorporateAmeenpurODH_HYD on 3rd October 2021 at 07:14:27AM. I live in Ameenpur, Hyderabad Still it wasn't delivered despite reaching my area. I don't understand the cause of the delay since I can clearly see it reached Ameenpur on 3rd October itself then why is it getting delayed.I am not getting any help from customer care people or the social media team on call. They seem to understand nothing about the Flipkart delivery process They are behaving like chatbots just repeating statements for my every question. I Request you to please look into the issue and get my order delivered as soon as possible.
                      +2 photos
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Oct 10, 2021
                      Flipkart Customer Care's response
                      We will revert on it.
                      Oct 21, 2021
                      Updated by BGeethanjali
                      I ordered iPhone 12 64GB on 2nd Oct'21 in Big Billion days Sale Order ID: OD[protected]. The delivery date was 2nd Oct'21 which got extended to 6th Oct'21 . Till 6th Oct'21 to 15th Oct'21, I repeatedly mailed and called them to deliver my order. They were not even giving any expected delivery date after 6th Oct'21.On 15th Oct'21, Suraj Rohira from the Flipkart support team called me and asked me to cancel my order and place a new one at a higher price. I accepted his offer because he cited the issue that my shipment is stuck in the mother hub and could not be delivered. So on 16th Oct'21, I placed a new order ID: OD[protected] and on 17th Oct'21, my previous order got canceled. Again now for this order which I placed on 16th Oct'21 delivery date was given as 19th Oct'21 and till now they have not delivered. This time it reached the nearest hub to my address. It is not even stuck at the mother hub and has not even reached any wrong Flipkart facility. Still, they are not delivering. I am repeatedly mailing and calling them still they are not delivering. I also requested them to share the address of the Flipkart facility so that I can pick up the order myself still they are neither responding to my mails and nor calling me. I request you to take strong action against Flipkart because they are cheating customers they are not delivering products and canceling the orders. If they cannot deliver then why did they take order?? I have paid the whole amount and they are not delivering and keep on extending dates I would have got interest for that money if that was in my bank. I am seriously frustrated now its been a month now daily pain of writing emails and calling them after buying from them. They are not able to deliver orders despite reaching the nearest hub.I urge flipkart if you cannot deliver at least share the address of the Flipkart facility I will myself go and pick up my order.

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                        M
                        Mahendra_1987
                        from Pune, Maharashtra
                        Oct 8, 2021
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                        Address: FLAT NO A201 ZINNIA ELEGANS VINODE NAGAR, vinode nagar

                        I have ordered one phone from flipkart with exchange offer. Order ID is OD[protected].
                        Yesterday delivery person attended delivery and refused to take old mobile with screen guard. My father went to shop and removed it which is actually not a process of exchange.
                        The delivery person not reattempted delivery yesterday.
                        Today i have tried to contact him then its showing pin is incorrect. I tried many times for callbacks from flipkart but no reply.
                        Delivery person is intentionally harassing my old parents since they have formated old phone and waiting for new one. He is not having any contact due to format of old phone.
                        My both parents are senior citizens and they can't complete every unusual demands of delivery person.
                        As a customer it is my right to ask flipkart a status of my product and provide me product for which i have paid.
                        Flipkart is really ignoring my request and treating like garbage.
                        Flipkart is updating delivery status as they want and blindly trusting delivery person.
                        I think delivery person will not attend another delivery and cancel order. Also flipkart service is so super that they trust delivery boy but not customers.
                        Delivery person is torturing my parents by any unusual demands.
                        I have tried in many ways to contact flipkart including Twitter but they don't have any direct point of contact which is illogical.
                        Please request you to look into this and provide one consumer his right.
                        My parents stay at hometown and can't handle such torture from flipkart.
                        Please give justice.
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Oct 10, 2021
                        Flipkart Customer Care's response
                        We will revert on it.
                        Oct 12, 2021
                        Updated by Mahendra_1987
                        Flipkart is trying to close my complaint with reason which are not as per guidelines.
                        As per exchange process my old phone is meeting all criteria. If it's not matching flipkart need to give evidence of it. Behavior of flipkart is not as per exchange Guidelines given by them.
                        Flipkart is blindly trusting delivery boys who are harassing my parents. Old phone was inspected 8 times in different visit. There was not only delivery boy visited my home. Every time 2 or 3 local gunda type boys with delivery boy who misbehaved with my mother and father.
                        Is it policy of flipkart?
                        I am bagging for action against delivery partners but flipkart interested in supporting such local gunda raaj.

                        Oct 12, 2021
                        Updated by Mahendra_1987
                        Please refer attachments for condition of old phone to be exchange.
                        Please show me is it ok to reject?
                        Why flipkart is rejecting exchange if it fits completely in exchange criteria.

                        Oct 25, 2021
                        Updated by Mahendra_1987
                        Received many times call from flipkart and putting pressure to close complaint. I refuse to accept cancellation then they are closing my complaint with same resolution of cancellation.
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                          Dhiraj Kalwar
                          Oct 8, 2021
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                          I want to exchange my intex phone when I enter imei number in filpkart it showing imei does not match
                          Flipkart customer support has been notified about the posted complaint.
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                            S
                            sid12399
                            Oct 8, 2021
                            Resolved
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                            Resolved

                            I ordered a mobile device on 3rd October 2021.
                            This is my prepaid order.
                            Expected delivery date was 5th October 2021.
                            But then the product was not shipped and when discussed they changed to 8th October 2021 then 11th October 2021.

                            Today is 8th October and product is not yet shipped.
                            Please help.
                            +1 photos
                            Nov 11, 2021
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Oct 10, 2021
                            Flipkart Customer Care's response
                            We will revert on it.
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                              Aarthi Velumani
                              from Chennai, Tamil Nadu
                              Oct 8, 2021
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                              Address: Bangalore

                              I ordered iphone which is supposed to be delivered on 5th oct. but it is not shipped yet.no proper response from customer service. I hv paid 55000 but now they are threatening that they we will cancel the order due to some courier issue. So this seems a fake offer i hv paid 55k for this a week before.
                              I need the phone to be delivered ASAP. If they cancel the order i wanted this to be highly escalated as fake big billion day. They are responsible to address my concern as they are holding my 55k
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Oct 10, 2021
                              Flipkart Customer Care's response
                              Hi, Greetings from Flipkart! We are sorry for the trouble caused. We regret to inform you that we are unable to find any details with the information shared. Hence, request you to share more details about the order ID, along with the registered email ID and contact number to check and assist you further. Your kind understanding and cooperation are appreciated. Thank you.
                              Oct 10, 2021
                              Updated by Aarthi Velumani
                              Ph no: [protected]
                              Order ID: OD[protected]
                              Oct 10, 2021
                              Updated by Aarthi Velumani
                              Email:[protected]@gmail.com
                              Oct 10, 2021
                              Updated by Aarthi Velumani
                              Worst customer support ever

                              Oct 10, 2021
                              Updated by Aarthi Velumani
                              Simply extended the date without providing any solution
                              Name:Aarthi Velumani
                              Email:[protected]@gmail.com
                              Phone Number:[protected]
                              Order ID: OD[protected]
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                                pravai1980
                                Oct 8, 2021
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                                Address: E 304 SHYAM-2 NR.CIMS HOSPITAL,OPP RAILWAYLINE ,SOLA,SCIENCE CITY

                                I bought one suite from flipkart my ordered size 38 and my bill received 38 size but when i open my box in 32 size i try to change my size but flipkart website not change option only my refund option show
                                i request to change my size from my address
                                Flipkart customer support has been notified about the posted complaint.
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                                  Anas khann
                                  from Pauri, Uttarakhand
                                  Oct 8, 2021
                                  Resolved
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                                  Resolved

                                  I ordered an item from flipkart on 2nd of oct .But the product is not yet shipped
                                  It was to be delivered on 07th of October. I tried calling the customer care they told they are trying to resolve it but no update till now. Being a plus member i did it prepaid please ship my product ASAP please flipkart mob- [protected]
                                  Nov 19, 2021
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Oct 08, 2021
                                  Updated by Anas khann
                                  My order id OD[protected]

                                  Verified Support
                                  Oct 10, 2021
                                  Flipkart Customer Care's response
                                  We will revert on it.
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                                    D
                                    Dr Sankar Karan PhD
                                    Oct 8, 2021
                                    Resolved
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                                    Resolved

                                    To
                                    The Officer/Official Concerned
                                    The M/s flipkart
                                    https://www.flipkart.com/
                                    Flipkart Internet Private Limited,
                                    Ozone Manay Tech Park, #56/18 & 55/09, 7th Floor,
                                    Garvebhavipalya, Hosur Road, Bangalore – 560068, Karnataka, India.

                                    Sub.: Complaint regarding Breach of Trust and no supply regarding online flipkart order no. OD[protected] wrt Dr. Sankar Karan, Shyamashree, Vidyasagar Pally, Kabi Satyen Dutta Road, Po. Nimta, Birati, Near 237. Bus Stand Kolkata - 700049, West Bengal,

                                    Dear Sir,
                                    I have order on Sun, 3rd Oct 2021, online, one new mobile set for my daughter from my personal hand to mouth earn saving. The payment has been done instantaneously on Sun, 3rd Oct, 2021. At the time of payment it was assured for delivery by 07/10/2021. The details are as below:
                                    Order ID: OD[protected]
                                    SAMSUNG Galaxy F62 (Laser Blue, 128 GB)
                                    Color: Blue
                                    Seller:TrueComRetail
                                    ₹13, 369
                                    2 Offers Applied
                                    Expected by Thu, 7th
                                    Exchange value of SAMSUNG Galaxy On Max - ₹4, 950

                                    It is regret to say that on 08/10/2021 till I am not getting my order product whereas M/s flipkart is enjoying my hand to mouth earned money for the whole period. This causes not only monetary loss to me but also my causes high mental agony and illness.

                                    You are requested to provide me the details of certainty wrt getting my product and monitory compensation for Breach of trust and mental agony.

                                    You are also requested to provide, why the legal action are not be taken against M/s flipkart for Breach of trust and illegal enjoyment of my hand to mouth earned money as per the law of land.

                                    Thanking you.

                                    Yours faithfully

                                    Dr. Sankar Karan,
                                    Shyamashree, Vidyasagar Pally,
                                    Kabi Satyen Dutta Road,
                                    Po. Nimta, near 237. Bus Stand
                                    Kolkata - 700049, West Bengal,
                                    E-mail: sankar.[protected]@gmail.com

                                    Copy to:
                                    1. CMD, The M/s flipkart, https://www.flipkart.com/
                                    2. Regional Manager, The M/s flipkart, https://www.flipkart.com/ Concerned
                                    3. Chairperson, Consumer forum, India Concerned
                                    4. All Concerned
                                    Nov 9, 2021
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Oct 09, 2021
                                    Flipkart Customer Care's response
                                    we will revert on it.
                                    Till now the complaint not resolved. The M/s Flipcart cancelled the order without any reason. I want to know the reason. Where should i complaint, Directly to the brand ambassadar of through legal procedings. Let me know.
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                                      ajwiz007
                                      Oct 8, 2021
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                                      I ordered an iphone on 2nd oct and was supposed to get it by 4th and then it was delayed till 7th but still now i didnt get the product neither did i get any update
                                      Flipkart customer support has been notified about the posted complaint.
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                                        Ajeetyadav1998
                                        Oct 8, 2021
                                        Resolved
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                                        Resolved

                                        Address: 93,109 gopal nagar gopalpura 302015
                                        Website: www.flipkart.com

                                        Sir i bought iphone 7 from flipkart which cost ₹14534. When I received the parcel and I opened it then i found that mobile was missing in the box. I received only a empty box. I also complained to flipkart many time but they didn’t solve my issue. Order id-OD[protected]
                                        Please help me.
                                        Oct 18, 2021
                                        Complaint marked as Resolved 
                                        My issue is not solved yet.
                                        Flipkart customer support has been notified about the posted complaint.
                                        Verified Support
                                        Oct 09, 2021
                                        Flipkart Customer Care's response
                                        We will revert on it.
                                        Oct 18, 2021
                                        Updated by Ajeetyadav1998
                                        My issue is not solved yet. I have not received my refund. Flipkart is a fraud site.
                                        Verified Support
                                        Oct 24, 2021
                                        Flipkart Customer Care's response
                                        We will revert on it.
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