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Flipkart Complaints & Reviews

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Updated: Dec 26, 2025
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Flipkart reviews & complaints page 626

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S
Sabir Ahammad
from Belpahar, Odisha
Oct 10, 2021
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Delivered: TRIDENT {"model_number... from flipkart.com was delivered by Ajay Kumar Gupta. Click to give feedback: http://ekrt.in/duk4QRuuuN
Tracking ID-FMPP[protected]
I haven't received my parcel and got a message that your parcel has been delivered
Nov 12, 2021
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Oct 12, 2021
Flipkart Customer Care's response
Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your order details from the shared information. Request you to share the order ID in order to assist you further. Hope to hear from you soon.
My order id is-od[protected]

I am not received My parcel - Comment #3906565 - Image #0
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    S
    Sabir Ahammad
    from Belpahar, Odisha
    Oct 10, 2021
    Resolved
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    Resolved

    -Delivered: TRIDENT {"model_number... from flipkart.com was delivered by Ajay Kumar Gupta. Click to give feedback: http://ekrt.in/duk4QRuuuN
    Shipment Tracking Id-FMPP[protected]
    I haven't received my parcel and got a message that your parcel has been delivered
    Nov 15, 2021
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Oct 12, 2021
    Flipkart Customer Care's response
    Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your order details from the shared information. Request you to share the order ID in order to assist you further. Hope to hear from you soon.
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      A
      Aviral321
      Oct 10, 2021
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      Address: India
      Website: Flipkart.com

      I tried to order some grocery from flipkart on 7th oct 2021 of rs. 874 and when I payed the money from my Paytm wallet, it was successful but the order wasn't placed. I waited for refund but it have being some days but no refund yet.
      So please revert the transaction and give me a refund.
      Order Transaction Id is attached
      Please help me asap
      +2 photos
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Oct 12, 2021
      Flipkart Customer Care's response
      We will revert on it.
      Oct 19, 2021
      Updated by Aviral321
      I haven't got the money yet, FLIPKART
      Please do something atleast
      I don't think you are trying anything
      Help me! Asap
      [protected]@gmail.pe details send karna apni mai fir karunga jaldi hi
      I have also faced same issue, on October 07, 2021 9:48pm, Flipkart took 2199 from my paytm wallet and order not placed, and also no refund provided
      Ram Reddy Gaddam's reply, Oct 23, 2021
      Same issue happen to me on October 07, 2021 10.26PM RS 1071..no refund provided yet.
      i can see the mail id properly, just send the word before @gmail.pe
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        R
        Ram2498
        from Lucknow, Uttar Pradesh
        Oct 10, 2021
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        Website: www.flipkart.com

        I have ordered a Smartphone RealmeC21Y from Flipkart.com worth Rs. of 11548 on 2nd of October 2021. Because of change in seller I cancelled it Within 10 minutes . I got a message from Flipkart.com saying that "Your refund has been initiated and it will be credited to my bank account in next 7 business days".
        I waited till 9th of october but didn't get the message for money refund from my bank account. I called Flipkart.com and the way they responded was shocking for me. They said they had done the refund to you bank on 8 October already by flipkart seller.When I tried several times to contact flipkart customer they have only one answer "your refund has been credited to your bank " I shocked very much because I am using flipkart since 4 years but this I didn't expect from flipkart.
        And also I contacted bank for refund from flipkart seller they say no refund has been credited from flipkart seller.
        And also when I called flipkart customer care they say we had raised complaint about your issue . And I had also shared my bank statement to flipkart but no response . And wait for 7 more days for resolution. How I can wait 7 more days . It is not small amount for me. Please Refund My money As soon As possible
        [Incident: IN[protected]]
        order Id : OD[protected]
        Thanks and Regards,
        Ram Yadav
        Flipkart customer support has been notified about the posted complaint.
        Oct 12, 2021
        Updated by Ram2498
        Not resolved Yet after several call and message to customer care executive
        Verified Support
        Oct 12, 2021
        Flipkart Customer Care's response
        We will revert on it.
        Oct 12, 2021
        Updated by Ram2498
        No update yet
        Oct 13, 2021
        Updated by Ram2498
        @Flipkart Customer Care it's my humble request please refund my money because 11548 amount is not small for me . I am so much worried about that I will get my refund or not due to that mental health is not good. PLEASE 🙏

        Oct 13, 2021
        Updated by Ram2498
        Above screenshot showing refunded but not yet in my bank account also shared my bank statement with your customer care team but no response..
        Oct 13, 2021
        Updated by Ram2498
        Also contacted bank but they informed e no refund is initiated from fliokart
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          G
          Gkdham
          Oct 10, 2021
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          Sir,
          Consumer Forum,
          As Per Flipkart told in the last post that the Courier Partner has Confirmed to them the Product was Present inside.
          But After this Confirmation,

          Escalation department of Flipkart asked me for the Consent letter for the FIR of Missing Product as well as the alternate id proof.
          Then why is Flipkart going back on its own words?
          If Flipkart is not able to give Replacement then Arrange Back Rafund

          If you not mine ?
          Than I want to ask you?
          What are you Helping me in this Case
          Can you tell me?

          Because on Every post I always get feedback from Flipkart only Not Any Proper Solution.

          I Approached you For Proper Help to get the Solution In this matter.
          I think that the Consumer forum Supports the Right Person, Does not Break the trust of the Customer, But maybe I was wrong.

          Because in this case it seems that you are in Favor of Flipkart.

          I WANT FINAL RESULT

          (OD[protected]
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Oct 11, 2021
          Flipkart Customer Care's response
          Hi,
          We are sorry for the trouble caused with the OD[protected]. Wed like to let you know that your request for a replacement of cannot be fulfilled by the seller as the courier partner has confirmed delivery of the item to with the product being intact. Appreciate your understanding. Thank you.
          Oct 11, 2021
          Updated by Gkdham
          If Replacement cannot be fulfilled by the Seller,
          Than Arrange My Refund

          As per your Courier Partner Has Confirmed Delivery Of the Item to With the Product intact ..

          I Knew that Statement Earlier

          For Your Kind Information, After Courier Partner has Confirmed you .

          Your Escalation team has Raised Investigation of 12 Days and Ask My Consent to File FIR of the Missing Item .

          So you Can Check you Sources and Arrange Refund .

          Thankyou
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            K
            from Agra, Uttar Pradesh
            Oct 9, 2021
            Resolved
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            Resolved

            I have placed an order on Flipkart with order I'd OD[protected] and Money is deducted from my Paytm wallet and talking to your customer care they says that money has not reached us, but wallet is saying that payment is made successfully, , so please u refund my money
            My Paytm wallet order I'd is PZT[protected]R5WIV02
            +2 photos
            Oct 29, 2021
            Complaint marked as Resolved 
            I again and again call customer care and after a no. Of times I got refund
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Oct 11, 2021
            Flipkart Customer Care's response
            We will revert on it.
            Oct 11, 2021
            Updated by [email protected]
            Please refund as fast as possible
            Hi

            I also faced the same issue .. close to the same time and same day.

            Attached is the transaction Proof

            Money deducted from my Paytm wallet but order not confirmed or placed - Comment #3908174 - Image #0
            Maram1109's reply, Oct 15, 2021
            did your issue resolved??
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              N
              Nick Shady
              from Bahadurgarh, Haryana
              Oct 9, 2021
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              I have placed an order for Asus Laptop on last Sunday ie 03 oct in buyback offer with HP Laptop in return; I have already made the Payment
              The expected delivery timeline was from 6-8 Oct, in fact, I received a call from E-kart executive on 7 Oct that I'd receive my order by 7pm on that day but still I haven't got my laptop yet
              The shipment has reached the nearest hub on 06 Oct then why it's taking to long to deliver
              Being a Flipkart Plus member, this is highly unexpected & disappointing from Flipkart & concerned Logistics company
              Flipkart customer support has been notified about the posted complaint.
              I am facing a sane problem
              Nick Shady's [Complaint's author] reply, Oct 10, 2021
              Ohhh! That's sad.
              When did you order? And what's the expected Delivery Date?
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                E
                eluru anudeep reddy
                from Mumbai, Maharashtra
                Oct 9, 2021
                Mar 28, 2023
                This thread was updated on Mar 28, 2023
                Resolved
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                Resolved

                Flight booking money deducted, booking not confirmed

                I have made a booking with flipkart travel platform.
                Money has been deducted immediately, but the booking is in pending state.
                I have waited for more than 2 hrs, but still no update on the ticket status.
                I even tried calling the customer care, but the call is getting disconnected before it reaches the customer support.
                Could you please confirm the ticket and share the PNR details.
                If not please refund the...
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                সৌমিক সরকার
                Oct 9, 2021
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                I cannot update my mobile no of the flipkart account as my old mobile no is not valid now... so everytime i want to update it..otp goes to both old and new no...i am facing great difficulty.
                Flipkart customer support has been notified about the posted complaint.
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                  S
                  Shubhamrao79
                  from Raigarh, Chhattisgarh
                  Oct 9, 2021
                  Resolved
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                  Resolved

                  My name shubham Kumar rao raigarh chhattisgarh I ordered 5 Oct 2021 Poco m2 pro 6-128 delivering me on 9oct 21 but I got when I opened box Samsung dummy phone I feel very bad
                  Flipkart very big fraud or vision seller he is doing very big scam
                  +5 photos
                  Dec 10, 2021
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Oct 12, 2021
                  Flipkart Customer Care's response
                  We will revert on it.
                  Helpful
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                    S
                    sawan9_
                    Oct 9, 2021
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                    Product is different is completely different
                    Flipkart customer support has been notified about the posted complaint.
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                      S
                      Sushil Tejale
                      Oct 9, 2021
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                      Resolved

                      I have order Arrow trouser from flipkart
                      There is issue with fitting hence i called customer support to replace product with 1 larger size. Flipkart customer service provider inform me that, there is no replacement option available only return option is there. While booking the product i had check the return policy and there clearly mentioned 14 days return and replacement available. I waited for more than 20 minutes while call getting transfer to higher customer service provider person but eventually no one attend me and that person also disconnect my call without informing me. Pathetic way of service providing.
                      Nov 10, 2021
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Oct 10, 2021
                      Flipkart Customer Care's response
                      We will revert on it.
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                        S
                        shrutipalekar
                        Oct 9, 2021
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                        Resolved

                        Invoice not generated after the product is delivered

                        I ordered on Flipkart and got my product delivered on time. But the status of the order did not get updated immediately. It showed an arriving status around 5 hrs after the delivery. I need this invoice urgently for personal work. Please resolve this issue asap....
                        +1 photos
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                        BE ALERT !!!!!!!!!!!!!!!!!!!!!!!!!!!!!
                        Oct 9, 2021
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                        2 days ago, I ordered a pen which cost 3200, amount deducted from my Paytm wallet, and order is not confirmed from Flipkart side, now I have lost my 3200 rupees, and Flipkart note taking responsibility, as I have record that the money send it to Flipkart, adding some pictures you can easily see
                        +2 photos
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Oct 10, 2021
                        Flipkart Customer Care's response
                        We will revert on it.
                        Oct 11, 2021
                        Updated by BE ALERT !!!!!!!!!!!!!!!!!!!!!!!!!!!!!
                        Flipkart making unnecessary excuses, if you if you really want to to solve problem kindly track this id under Flipkart transaction

                        PZT[protected]QGYLH01

                        Same problem happened to me on 7th oct and 9 pm, I hope they refund us
                        BE ALERT !!!!!!!!!!!!!!!!!!!!!!!!!!!!!'s [Complaint's author] reply, Oct 12, 2021
                        Send me your details in [email protected] lets have a FIR on Flipkart and consumer form
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                          BE ALERT !!!!!!!!!!!!!!!!!!!!!!!!!!!!!
                          Oct 9, 2021
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                          I ordered a fan which cost rs 3200, amount deducted from my Paytm wallet, an order not confirmed by bank side as Flipkart says, I talk to PayTM services, they told me that amount send to Flipkart, but Flipkart is not responding, I don't know what to do
                          +2 photos
                          Flipkart customer support has been notified about the posted complaint.
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                            L
                            Lakshman Ks
                            Oct 9, 2021
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                            I've bought a fridge from Flipkart and it got delivered on 5 October but the status of the order have not yet updated as "delivered" and also it's 9 October today and the installation is not done yet. The order status still says "out for delivery". As we opted for exchange, we're now left without a fridge for the last four days. Not at all a helpful response from Flipkart costumer service. Resolve it ASAP
                            Flipkart customer support has been notified about the posted complaint.
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                              K
                              kiran nh
                              Oct 9, 2021
                              Resolved
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                              Resolved

                              Address: Flipkart Internet Private Limited, Ozone Manay Tech Park, #56/18 & 55/09, 7th Floor, Garvebhavipalya, Hosur Road, Bangalore - 560068, Karnataka, India

                              Dear Sir,

                              My Name is Kiran i am using with flipkart service but i am very much dissatisfied with your service and this is not for first time i am facing the problem every time i am facing the same problem with your flipkart service and i am also flipkart plus number but still i am facing the same problem .

                              1. i am facing the problem with delivery of my product no proper communication .

                              2. i have offer with extra 500/- off on washing machines coupon but i am not getting this offer i am purchasing product and yesterday this coupon is applicable washing machines product but today i am trying to booking the same product not getting this offer but My Rewards Account it is showing in 2 days validity but i am trying to contact customer care but there is no proper response i am wasting my time also.

                              but i am not happy with service please improve the your service level.

                              My Name : Kiran
                              My Registered mobile number : [protected]

                              Thanks & Regards,
                              Kiran.N
                              [protected].
                              Nov 14, 2021
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Oct 10, 2021
                              Flipkart Customer Care's response
                              We will revert on it.
                              Helpful
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                                D
                                Devanshu94
                                Oct 9, 2021
                                Resolved
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                                Resolved

                                I ordered an iPhone from Flipkart on 2nd of October .But the product is not yet shipped
                                It was to be delivered on 07th of October. No updates from Flipkart. I tried calling the customer care they told they are trying to resolve it but no update till now. Being a plus member i did it prepaid but no action has been taken from the Flipkart as well as from the seller.
                                +1 photos
                                Oct 28, 2021
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Oct 10, 2021
                                Flipkart Customer Care's response
                                We will revert on it.
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                                  Pou65
                                  from Kolkata, West Bengal
                                  Oct 9, 2021
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                                  Website: Flipkart.com

                                  I ordered on 3rd October. The order was shipped on 4th and reached to MotherHub_SNK in kolkata and dispatched on 5th from there to my nearest hub which is Haltu Hub.. I am seeing that for past five days. It was supposed to deliver yesterday but they delayed for 2 days still i haven't gotten my product. They cannot provide me the information for the ekart logistic people.. I really want product to arrive.. Why delay when there is no need to delay.. Give me the details and i will go get the product myself.
                                  Flipkart customer support has been notified about the posted complaint.
                                  The order id is, OD[protected]
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                                    Z
                                    Zeel Modi
                                    Oct 9, 2021
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                                    Resolved

                                    Hi, I made a purchase from flipkart for Google Home Mini and I selected Paytm wallet as my payment method.
                                    The payment has been deducted from my wallet but when I contacted flipkart customer care they responded me that they have not received any money.

                                    Even I have received cashback from paytm for thay payment.
                                    +2 photos
                                    Nov 15, 2021
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Oct 10, 2021
                                    Flipkart Customer Care's response
                                    We will revert on it.
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