Flipkart Complaints & Reviews

Sir I ordered a washing machine on 6th of September and I received different model of that product, I was applied for replacement 4 times but all time they rejected my replacement on 5th time they approve the replacement and again I received Different model which I received earlier, then I was applied for Refund many times and shared all documents which they asked me to send and 3 times again after replacement they Rejected my Refund. They wasted my 1 months time only saying will wait till that day or this day provided by them. I was talked to about 30+ customer support, In last i was predicted that of you will unable to solve my problem you will Block my account and same thing happened next day on 3rd October they blocked by 4 years old Account without any Notification on Gmail. I was complaint for this also why my account block, after 3 days i got a notice that High number of return filed by me. Sir this is not the valid reason for Block the account because if a person order 10 products may he cancelled or return 2/10 products same if a person places 100 orders he may cancel or return 5-10 product in this case it's not correct to say High number of return. One more if you provide the correct product then why customer apply for return.

My TV screen is not working

I have placed an order (order id- OD[protected] on 6th October 2021 and cancelled the order after 3-4 hours ( cancel id- CR2110062126126849748006). But I have not received the amount in my bank account.

I have placed an order for iPhone12 - 64GB- A blue colour variant with an order id OD[protected] on 2nd October 2021. The initial date of delivery as shown on 3rd Oct 2021 and after placing an order it got moved to 5th Oct 2021 and on 5th Oct the delivery date got again changed to 8th Oct 2021. But, till today I don't see any update from Flipkart in tracking the product delivery after the last update on 5th Oct.

I had a similar kind of experience with my older product order, where they asked me to cancel the product after 1 month due to the package missing.

Since I have made the payment via credit card on 2nd October, now the statement also got generated, but my order was not delivered yet.

Please help me in resolving the issue.

My product is not delivering on my address and my product is going again and to different city and this happen to me each n every product order in big billion day sale and they also cancelled some items and they said that they were unable to deliver the orders
But I want the order anyhow because I charged a emi conversation fee from my bank of the order but product is still not delivered to me

Order ID :- OD[protected]
Tracking ID:- FMPP[protected]
Flipkart Complaint ID :- Incident: IN[protected]

Installation was free of cost as per flipkart. However service engineer is asking for money to install wall mount

Purchased Hp laptop from flipkart on 21st September 2020. It got dead on 15th July 2021. Logged complaint in Flipkart on 22nd July, they said they will arrange technician visit and if still doest work they will pickup the product and will refund. For this they gave promise date of 6th August. But they were unable to do anything. In this manner they have extended dates 6-7 times but were unable to do anything. Last promise date of pickup was 7th Oct. Again they failed. Everytime I call customer care they just keep fooling me that the product will be picked up. Now I'm literally harrassed as I have purchased laptop for my kids online schooling. They are unable to attain classes. Flipkart is not refunding my amount because of this I'm unable to purchase new laptop.

For emergency purpose I have been trying to reschedule my tickets but flipkart travel team assured me to contact me within 4 hours. But not recieved any call.

I have placed an order from Flipkart of POCO M2 pro. I paid from my Axis debit card but order is not placed. I didn't get any order details. I'm not getting how to get my money back.

Have place an order on 4 October with order ID OD[protected] which was supposed to be delivered on 5 October. But it was not delivered. Then they reschedule delivery for 9 October. But till 7 October the product has not been shipped.

So, i ordered a New Balance men sweatshirt on Oct.3.2021 and expected delivery was on Oct.6.2021.
Due to some reasons i wasnt able to collect my order on the same day and it went back to the delivery office. I reached out flipkart customer care explained my issue and they said the delivery guy will try again tomorrow. I got hold of the delivery guy and he said the same.
Then yesterday which was 7th the delivery day i received...

I lost my rgistered flipkart phone no. How to update my new no

This phone is already use replacement item us delivery for me.
I went replacement this product
I went replacement this product
Not any one steps

I have created flipkart account two years back with a mobile number few months ago i lost my mobile phone and the number.

The main problem is when i tried to update my new mobile number, the otps are being sent to both the new number and the old number. I got the new number otp and account password, but the otp of the old number cannot be entered as i lost the number and i dont have it. This is making me unable to change the mobile number.
Please do suggest me to update my new mobile number to my flipkart account.

I ordered Realme Air2 Buds in flipkart and which was defective product. Now, when i asked Flipkart to get replacement and they are asking me to go to Realme service center and work with them. This is totally cheating customer by selling defective or 3 rd grade items by flipkart.

Flipkart blocked my account and the reason they gave was i was ordering items not for personal use in reality I was using shopsy app(by flipkart) which has whole motive to earn through ordering items for other people also there was around 1.1k rs in my wallet so please me help me I have ordered so many items through it for personal use where one complete TV protection plan is ongoing my registered mobile no. [protected]

I made an order of sneakers from flipkart of which I paid through my paytm wallet. Amount got deducted but order has not been confirmed and says we did not receive amount from bank. And when called customer executive they says no transaction found and just says they'll call back like what's the issue why can't you speak on the same call. Like really flipkart you fooling customers around .. don't know if I would get my wallet payment back.

I'm writing this with full of frustration and after receiving a pathetic service from your customer service team and backend team. I'm a flipkart plus customer and my account is active ever since flipkart is launched. I have purchased a Havells water geyser on 11-Sep and I have received a damaged product. I have raised return request for the same and I haven't received the return.

Whenever I called the customer care service they have told me there is some technical issue due to which current request cannot be processed and they cancelled the current return request and raised new return request. This happened 4 times, I'm repeating literally the same issue happened and they cancelled and created a new request 4 times. If your customer care executive are not sure about what to do why they are cancelling and creating a request again and again. I haven't even created or cancelled the request from my side. Whenever I call and talk with the customer care executive they come up with the answer saying they have escalated the issue to the backend team. .

And now my flipkart account is BLOCKED and asking me to reach customer service and the backend team is coming up with same response telling due to multiple return request your account has been blocked

And your pathetic service didn't stop here, I have been asked for a valid government proof in order to process my return request. I don't know what sake I should provide you my government ID proof to process my return request for your scrap and damaged product I received, yet I have replied on top of that mail with my aadhar card and today I have received a mail stating provided document is not sufficient hence cancelling the return request. Am I looking a like a fool to you guys? For getting a damaged product and to replace it I need to take this much effort and in the end you will block my account and cancel the replacement request too.

Is this the kind of service you provide? I have each and every conversation with you customer care service recorded and I can even take it legally and file a complaint for the pathetic service. I'm being very patient and you guys are seriously testing my patience.

I'm expecting the below resolution from you guys,

1. Why my flipkart account is blocked?
2. I'm fed up with your return service and I don't want your product anymore. Please take your scarp and damaged product back and return my money back.
3. You guys asked for a valid government ID proof and I have sent aadhar card which you guys have asked for, and for god's sake why the hell aadhar card is not a valid document and you don't have enough information? What else do you expect.

For my order Id OD[protected] was supposed to get refund by 5Oct, 2021.But till now did not get any refund. Not reflecting in my balance. Complained but of no use.

I had ordered iphone 12 128gb black during big billion day sales and payed online .
The delivery date showed 4th October but it didn't deliver on that day.
The expected delivery date was 7th of October but I still didn't have it .
The order didn't shipped yet .
The customer representative said that they don't have any information regarding this and the logistics department will contact you ...
I haven't heard anything yet from the logistics department .
I need my product so do something about it