Flipkart Complaints & Reviews

I ordered A phone(Poco F3 gt 6gb/128gb) from Flipkart. Its delivery date was on 7th Oct, its 10thOct today, still not delivered. I has been delayed 3 times ### of now.

I have submitted request on 7th OCT to return my product. But it still showing its status as pending

I ordered a product trough flipkart on 2nd of october with order id OD[protected] . Its delivery date was 6 oct but i didn't received it yet. On 5 oct it was dispatched for my nearest hub but their is no update after that. Please rectify the issue and deliver the product as soon as possible.

Upon receipt of the product, it was yellow and there were fewer stems than was displayed in the product page. When I complained to Flipkart, the customer executive replied that they are responsible for the quality of the product, and they do not sell directly to the consumer. I'm not sure if Flipkart accepts this as their Standard or if they place an incompetent customer service representative to handle customers.

There is an exchange program offered by Flipkart where they provide an exchange discount of Rs 1, 500/- for any smartphone provided that phone is in Working condition and if it has any dents, scratches or screen issues then Rs 1, 000/-. I opted for this and at the time of delivery the delivery personnel just asked which phone I informed him the particulars and simply said this is not eligible for exchange and rejected it. Neither did he check imei no, whether phone working or not, nothing and provided a false claim that the phone’s battery was swollen. First of all that isn’t a guideline stated in Flipkart exchange guidelines, secondly even if that was the case I should have been eligible for the reduced minimum exchange amount of Rs 1, 000/- I have been reaching out to Flipkart for this and simply those people are saying if I had paid the amount of exchange discount at the time of delivery and accepted the new product as per guidelines the seller won’t arrange for a pickup. At the first instance the exchange guidelines itself was not followed and now they are coming up with these resolution.

I ordered Tokyo talkies super skinny women blue jeans and paid for it online but due to fault of seller my mom again paid the amount when I was not at home. I have called so many times but customer care is not helping at all. They say that seller will refund the amount but they don't. Please help please help.

Facing so many issues since last 15 days because I am not able to raise return return from my ID. Need to return products due to size issue. Every time I am facing mentally torture as every time they gives different deadline for resolving the issue. Products are same which I want to place return request only the size and colour issue is there. Kindly understand and help

I ordered my airpods on 4th of oct and it was promised to be delivered by 7th of oct but today it is 10 of oct and still my product is not shipped. I tried to reach customer service team but no use.

I ordered a product from Flipkart for 5139 Rupees. Few days later, I got a sms that Order is Rejected and shipment is returning to seller for no apparent reason.

Since then, Flipkart is keeping my money hostage and denying to refund money

I order a charger with Type c data cable but received micro USB data cable but that my need is only adaptor so I didn't returned the charger . But I ordered same charger again with type C cable but again i didn't not received type c data cable so I ask for replacement and seller again send same package with micro USB cable so I contacted flipkart customer care they said only one option available for refund so after long conversation I said ok then apply for return but I also said if I will find good deal on type c then I will cancel my return they also said okay you can cancel your return request any time but I didn't find any good deal on this price and that charger price also increased and time also wasted. I just want they either send me type c data cable either replace whole product with type C cable. Return I'd[protected] and Order ID: OD[protected]

Dear concern,

Requesting to act on my below query-

- I ordered a product on 3rd and delivery date was showing as 5 oct ( not delivered on that day).
- 2 date provided as 8 oct still not delivered.
- Now customer care says wait till 13 October, if not delivered by 13th customer care team ask me to cancel the order ( which not at all acceptable from my side)

Now, As per expected time...

I have ordered on 3rd Oct and the status is showing as your item is out for delivery on 6th October.I received a call on 6th October from delivery agent but i have not received the order.still the status is showing as out for delivery with date 6th October.I was in a plan to gift this order for Friend Marriage.Due to this delay it is not possible.Order is at hub neares to me. I am not sure why they are delaying to deliver the order.Kindly help to get my Order ASAP.

Order ID:OD[protected]

I ordered an smart watch ( replacement ) from Flipkart on 5nd of October .But the product is not yet shipped
It was to be delivered on 07th of October. No updates from Flipkart. I tried calling the customer care they told they are trying to resolve it but no update till now. Being a plus member i did it prepaid but no action has been taken from the Flipkart as well as from the seller.

Delivered: TRIDENT {"model_number... from flipkart.com was delivered by Ajay Kumar Gupta. Click to give feedback: http://ekrt.in/duk4QRuuuN
Tracking ID-FMPP[protected]
I haven't received my parcel and got a message that your parcel has been delivered

-Delivered: TRIDENT {"model_number... from flipkart.com was delivered by Ajay Kumar Gupta. Click to give feedback: http://ekrt.in/duk4QRuuuN
Shipment Tracking Id-FMPP[protected]
I haven't received my parcel and got a message that your parcel has been delivered

I tried to order some grocery from flipkart on 7th oct 2021 of rs. 874 and when I payed the money from my Paytm wallet, it was successful but the order wasn't placed. I waited for refund but it have being some days but no refund yet.
So please revert the transaction and give me a refund.
Order Transaction Id is attached
Please help me asap

I have ordered a Smartphone RealmeC21Y from Flipkart.com worth Rs. of 11548 on 2nd of October 2021. Because of change in seller I cancelled it Within 10 minutes . I got a message from Flipkart.com saying that "Your refund has been initiated and it will be credited to my bank account in next 7 business days".
I waited till 9th of october but didn't get the message for money refund from my bank account. I called Flipkart.com and the way they responded was shocking for me. They said they had done the refund to you bank on 8 October already by flipkart seller.When I tried several times to contact flipkart customer they have only one answer "your refund has been credited to your bank " I shocked very much because I am using flipkart since 4 years but this I didn't expect from flipkart.
And also I contacted bank for refund from flipkart seller they say no refund has been credited from flipkart seller.
And also when I called flipkart customer care they say we had raised complaint about your issue . And I had also shared my bank statement to flipkart but no response . And wait for 7 more days for resolution. How I can wait 7 more days . It is not small amount for me. Please Refund My money As soon As possible
[Incident: IN[protected]]
order Id : OD[protected]
Thanks and Regards,
Ram Yadav

Sir,
Consumer Forum,
As Per Flipkart told in the last post that the Courier Partner has Confirmed to them the Product was Present inside.
But After this Confirmation,

Escalation department of Flipkart asked me for the Consent letter for the FIR of Missing Product as well as the alternate id proof.
Then why is Flipkart going back on its own words?
If Flipkart is not able to give Replacement then Arrange Back Rafund

If you not mine ?
Than I want to ask you?
What are you Helping me in this Case
Can you tell me?

Because on Every post I always get feedback from Flipkart only Not Any Proper Solution.

I Approached you For Proper Help to get the Solution In this matter.
I think that the Consumer forum Supports the Right Person, Does not Break the trust of the Customer, But maybe I was wrong.

Because in this case it seems that you are in Favor of Flipkart.

I WANT FINAL RESULT

(OD[protected]

I have placed an order on Flipkart with order I'd OD[protected] and Money is deducted from my Paytm wallet and talking to your customer care they says that money has not reached us, but wallet is saying that payment is made successfully, , so please u refund my money
My Paytm wallet order I'd is PZT[protected]R5WIV02

I have placed an order for Asus Laptop on last Sunday ie 03 oct in buyback offer with HP Laptop in return; I have already made the Payment
The expected delivery timeline was from 6-8 Oct, in fact, I received a call from E-kart executive on 7 Oct that I'd receive my order by 7pm on that day but still I haven't got my laptop yet
The shipment has reached the nearest hub on 06 Oct then why it's taking to long to deliver
Being a Flipkart Plus member, this is highly unexpected & disappointing from Flipkart & concerned Logistics company